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Slots Heaven

Slots Heaven Casino

8.9Our score

Great Gaming Variety

Not accepting players from: Virginia - United States

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Slots Heaven Casino Details

Game category:
Craps, Scratchcards, Live Casino, Slots, Table Games, Jackpots
Languages:
English, German, Portuguese, Finnish, Japanese
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
ONISAC Ltd.
Live chat:
Yes
Withdrawal methods:
MasterCardMaestro View more  Visa Electron, PayPal, PaysafeCard, Neosurf
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: 21 days

Pros

  • Licensed by the Gibraltar Licensing Authority
  • Playtech powered casino
  • Over 160 slot games
  • Live dealer casino
  • Attractive welcome bonus

Cons

  • No live chat support
  • Less than 300 casino games in total

With a name like Slots Heaven, there is no mistaking what this online casino is all about. This online casino has close to 300 games in its portfolio and over 50 percent of them are dedicated to online slot games. You will also find 33 table games, 29 live dealer games and 43 jackpot games. If you are one of those players that like playing at multi-vendor casinos that have over a thousand games in its portfolio, you are not going to be impressed with Slots Heaven. However, we found the small gaming portfolio to be impressive based on the variety on offer and the speed at which these games loaded. The attractive welcome bonus, special promotions and VIP club for existing players add to the appeal of this online casino. Customer support is available on a 24/7 basis.

Slots Heaven Casino review

What to expect at Slots Heaven:

  • Attractive welcome bonus
  • Impressive selection of slots and jackpot games
  • Live dealer casino
  • Dedicated app for Android and iOS users
  • 24/7 support

Table of Contents

Game Selection

Don’t let the Slots Heaven name fool you into thinking that this is a slots-only casino. Players will have access to multiple gaming categories that include slots, table games, arcade games, live dealer games and progressive jackpot games. Slots Heaven has tended to go with the quality over quantity concept which can be a turn off to those players who like the comfort of having access to thousands of games. If you want to play live dealer games, do make sure your system/device has enough memory space. You can check out the technical section under the FAQ to find out precise system requirements to enjoy table and live dealer games.

Slots and table games

You will have to click on the casino tab on the homepage to open up the game lobby. Once you get here, you will find it super easy to access the slots and table game section as the operator has done a good job in displaying each gaming category along with the number of titles you can find in each section. When it comes to the slots category, click on the Show All button and you will see the list of 170 slot titles. Slots Heaven does not make it easy for players to find out which gaming vendors it has tied up with. Based on our research, we found that the majority of slots are from Playtech. There are a few slots from lesser-known developers like Eyecon and Skywind Group. Our favorite slots include the Age of the Gods series from Playtech, Rambo, Amazon Lady and Egyptian Emeralds.

The table game selection is limited to 33 games which is still pretty impressive given that most online casinos tend to have an average of around 25 table games. You find multiple variants of all of the classic table games which include roulette, blackjack, Caribbean Stud Poker and Casino Hold’em.

Jackpots at Slots Heaven

You will find the jackpot section of games just under the slot section. Click on Show All and you will get full access to the 43 games that are on offer. Most of these jackpot games are powered by Playtech. We were impressed with the jackpot collection on offer as you will find games that have low jackpots starting out at four figures as well as games that have huge jackpots that go all the way up to seven figures.

Slots Heaven makes it easy for players to see the jackpot value of each game as the amount is clearly displayed on each jackpot icon. Do note that some of these games are daily jackpot games and these are easy to spot because the words ‘daily jackpot’ are clearly displayed on the game icon. If you are looking to play low-value jackpot games, we suggest trying out The Pyramid of Ramesses, Purple Hot and Grease. If you are looking at high-value jackpots, you should check out Beach Life, Thai Temple and Funky Monkey Jackpot.

Live Casino games

The live dealer casino section is just below the jackpot sections in the casino lobby. Click on the Show All button to see the entire selection of 29 live dealer casino games. This live dealer casino is powered by Playtech and there are a number of different live games on offer.

These live dealer Slots Heaven games feature different variants of live blackjack, live roulette, live poker and a few other unique games. You will need to be signed in to the casino to be able to launch these live dealer games. After signing in, just click the play button and you will be connected via live stream to a Playtech live dealer.

Do note that most of the live dealer games display the betting range allowed. This will allow you to determine how much you are going to bet on each live dealer game and stay in control of your bankroll. Some of the unique live dealer variants that we found here include Deal or No Deal The Big Draw, Live football roulette and Prime Slingshot.

Slots Heaven welcome offer

New players are welcomed with a Slots Heaven bonus that gives them up to €100 in cash plus an additional 200 free spins. This 100 percent match deposit bonus will be activated when you make a minimum deposit of €20. This welcome bonus is only available to players who are signing up for the first time.

Do note that once you complete your first deposit, you will see a pop-up window asking you to accept or decline the bonus offer. If you want to claim the welcome bonus, make sure you click accept. Once you click accept, the bonus will be automatically added to your account. If you face any issues with the welcome bonus, you can get in touch with customer support immediately.

Bonus terms and wagering requirement

The welcome bonus can only be claimed by players who are over the age of 18. The 200 Slots Heaven free spins can only be used on the Age of the Gods slot series. Once you complete your first deposit, 40 free spins will immediately be credited to your account. The casino will then credit 20 free spins per day over the next eight days.

These free spins can be used on the following slot games: King of Asgard, Ways of Thunder, Glorious Griffin, Ruler of the Seas and Epic Troy. The wagering requirement on this welcome bonus is set at 40x.

The wagering requirement is applicable across all Slots Heaven games but the wagering contribution percentage will change. Slot games and scratch cards will have a 100 percent contribution towards the wagering requirement, while most table games have a 20 percent wagering requirement contribution. To find out more about the wagering requirement, make sure to read the terms and conditions found below the welcome bonus promotion.

Virginia - United States Slots Heaven bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

100% up to €100 + 200 Spins
-
-
Type

Welcome Bonuses

Amount
100% up to €100 + 200 Spins
Wagering Requirement
-

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Apart from the welcome bonus package, the two on-going promotions are Major Mondays and Sofa Sundays.

Major Mondays lets you start the week with 10 free spins across selected slot games. Enter the Slots Heaven bonus code MAJOR when making your deposit to claim this bonus. These free spins can be used on Frankie Dettori: Sporting Legends, Games Gladiator: Road to Rome and Great Blue: Jackpot. A minimum deposit of €20 is required, and this bonus has a 20x wagering requirement and can only be claimed once a week. Do note that this bonus is not available if you are playing via the iOS app.

Sofa Sundays lets you claim a cashback of up to 20 percent on Kingdom Rise slot games. The max cashback on this offer is fixed at €20. You will need to place a minimum of 30 bets on Kingdom Slot games to qualify for this bonus offer. You must claim your cashback within a seven day period. This cashback offer has a 0x wagering requirement.

Loyalty points are calculated every time a player makes a wager at Slots Heaven. Use the hamburger menu to click on the loyalty points page which will give you a detailed breakdown of how loyalty points are calculated based on player spend. There is a five-tier VIP Program that gives loyal players loads of benefits ranging from special gifts, higher bet limits, higher deposit limits, VIP only events, faster withdrawal times and a personal account manager. The different VIP levels are determined by the amount of loyalty points a player gets.

Usability

We found Slots Heaven to be a little outdated and bland in terms of design, graphics and features. The website can certainly do with a makeover as there is nothing that stands out and causes you to take notice immediately.

The hamburger menu on the top left-hand side of the screen will give you a quick summary of the different sections at the casino. While the casino is not very aesthetically appealing, it makes up for it in terms of being user friendly. With just under 300 games to choose from, players will have no problem locating the game categories and select games that they would like to play as the casino lobby is neatly displayed.

There is no search bar present to directly search for and access an individual game. You will be forced to browse through the entire collection of games. This is only a concern for the slots category as you might need to go through over 150 games to find the one you are looking for. The other categories have smaller selections and hence you can quickly find what you want. Scroll to the bottom of the homepage to find more info on its responsible gambling, fair gaming, terms and conditions and security policies. 

Mobile Casino

The Slots Heaven mobile casino can be accessed via two different modes. You can download a dedicated mobile app from the Google Play store and Apple Store. The mobile app will allow you to create a new account, sign-in, claim your welcome bonus offer, make deposits and withdrawals and play your favorite games from within the app. Whether you use the Android or the iOS app, you are bound to have a great gaming experience that is very similar to the online casino experience. The only thing you should be aware of is that some of the bonus offers are not applicable to iOS app users.

If you don’t want to download an app and exhaust your mobile space, you can choose to open your mobile browser, type in the casino URL and enjoy a great mobile gaming experience while on the go. We tried both and found both the mobile casino and mobile app to work really well. We preferred the mobile version to the app as given the fact that this casino has only 300 games, we did not want the mobile app to consume unnecessary memory space.

Slots Heaven Help and Support

You can click on the Support button found on the top right-hand corner of the homepage. This will open up a page that gives you three sections. A Contact Us option, an FAQ page and a responsible gambling policy. When you click on the contact us page, you will see a mini pop up that displays an email, phone number for international and UK users. Do note that while customer support is open 24/7, there is no live chat support available.  The FAQ is one big long page but it is easy to read as the page has the following sections.

These are the main categories in the Slots Heaven FAQ:

  • How to get started
  • Player protection and security  
  • Game options and settings
  • Our Games
  • Promotions and loyalty
  • Cashier
  • Technical

Deposits and Withdrawals

Click on the hamburger menu on the top left-hand side of the homepage and click on deposit methods. This will take you to a very detailed and helpful page that outlines a total of 21 different deposit methods. These deposit methods are displayed in table form giving you the minimum and max deposit and withdrawal timeframe.

Some of the deposit methods include credit/debit cards, e-wallets, bank transfer and bitcoin. Do note that only 11 of these methods can be used for making withdrawals. The withdrawal time frame can be anywhere between two to eight days, depending on the withdrawal method you choose. Do note that some of these payment methods are restricted in different jurisdictions. The best way to find which payment methods work in your country is to click the hamburger menu and instead of selecting deposit options, select payment methods.

Verifying your Slots Heaven account

At Slots Heaven, you will have to go through a strict verification process to confirm your age, identity and address details. You are required to provide your verification documents within 72 hours of making your first deposit. Players will need to send across a copy of their passport or driving license and a utility bill displaying their current address (not less than 3 months old).

The support team will check these documents and verify your account if everything is in order. If you are found to be below 18, your account will automatically be closed and any winnings will be confiscated. If the support team feels that they need more info to verify your identity, they will send you an email requesting more info. While the verification process is usually a one-time process, the casino operator reserves the right to conduct verification tests from time to time.

Security and Licensing

Slots Heaven is owned by ONISAC, a company that is registered in Gibraltar. The online casino is licensed by the Gibraltar Licensing Authority and is regulated by the Gibraltar Gambling Commissioner. This online casino takes its commitment towards responsible gambling seriously and does not allow any underage gamblers to access its games.

Players can be confident that their personal and financial data will be protected as RSA 2048-bit encryption technology is deployed at this casino. Slots Heaven makes you aware that it will share certain customer data with its network of third-party vendors to give you an enhanced gaming experience. Customer data is deleted once an account is inactive for a period of five years.

Conclusion of Slots Heaven review

We had a fun time at Slots Heaven and would certainly recommend this online casino to players who are fans of Playtech games. If you like going back and forth between slots, table games, jackpot games and live dealer games, you will be kept engaged with the impressive line-up of games. Players should not have any complaints when it comes to banking options as all of the popular ones are covered including bitcoin.

Slots Heaven promotions include a welcome bonus, loyalty and VIP program and on-going bonus offers that will keep existing players happily engaged. Access to 24/7 customer support, a robust security policy and a strong commitment towards responsible gambling will keep players safe at all times. If you like playing casino games on your mobile, you can take advantage of a dedicated app that is available on both the Apple and Google Playstore.

If you are not a fan of Playtech or someone who likes playing multi-vendor games, you will not enjoy this online casino. Do note that while customer support is available 24/7, live chat support is not available. When it comes to cryptocurrencies, only bitcoin is supported.

Pros

  • Licensed by the Gibraltar Licensing Authority
  • Playtech powered casino
  • Over 160 slot games
  • Live dealer casino
  • Attractive welcome bonus

Cons

  • No live chat support
  • Less than 300 casino games in total

Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at Slots Heaven. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Slots Heaven.

  • Yes, you can play at Slots Heaven from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size. Alternatively, you can download the Slots Heaven app.

  • Yes, you’ll be able to reach the support department at Slots Heaven around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.

  • According to the terms and conditions, Slots Heaven will process any pending withdrawal within 2-8 days. When you’ll receive the transfer then depends on the payment method you used for cashing out.

  • The verification process at Slots Heaven will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

Lenny

From
Reviewed on February 26, 2021
The vip program has five tiers which are easy enough to climb up and while the exchange rate isn't exactly exemplary, the perks more than make up for that flaw. Higher bet limits, withdrawal limits, and more are just some of the things I saw in the ad. I'm going to tell you to go for the welcome bonus if you want pure entertainment and the offers on the promos page if you want to keep the bonus winnings. This is because the second one has better wagering conditions than the first (20x against 40x). The Gibraltar license is better than nothing actually, especially when I've only heard nothing but positive reports about them. This is unlike the likes of Curacao-licensed casinos.There are over 160 video slots including five and three reelers so I've got something to enjoy after the live casino.
No live chat support so getting answers isn't exactly easy. The whole place is powered by Playtech so lack of variety might be a frequent problem at the casino.

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