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Slots.io

Slots.io

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Overview

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing

Slots Casino, also known as slots.io, brings you over 1,000 games that can be enjoyed in a wide range of categories. Although predominantly a slot-based casino, you can also play table games, video poker, skill games, and live dealer titles here. You can make payments in a number of options, including bitcoin. The casino also has a six-level VIP program that brings you continuous rewards for loyalty. You will get up to 300 spins after wagering your first funds, followed by regular bonuses and tournaments every week. If you feel stuck while gaming, you can contact the support team 24 hours a day, throughout the week.

 

 

 

Pros & Cons
Live chat available 24/7
Phone support not available
Available on desktop & mobile
Deposit fees
Easy to use interface
Great selection of games
Cryptocurrencies accepted

Bonuses

Slots.io Welcome Offer

New members at Slots.io may find a mix of Slots.io welcome offer bonuses when signing up for the site. Access to the welcome bonus is not given due to the country of residence factor. Some players from a handful of countries may not have an opening Slots.io bonus available to them, so it’s worth checking the details. For those who can access a new player bonus, deposit bonuses and bonus spins are the most common offers at Slots.io Casino.

Deposits are usually required when claiming these welcome offers. It means that Slots.io no deposit bonus deals are not a common promotion on the site, although not impossible to find. Check the deposit limits required to trigger the welcome bonus, but most limits should play into most budgets. Lastly, this is a casino that does not tend to use codes. Therefore, for the most part, you won’t be requiring a Slots.io casino promo code to claim the welcome bonus.

Bonus Terms

Most Slots.io casino bonus terms and conditions are slightly over the casino average. Wagering requirements are usually over the standard amount, which starts with the opening new player offer and continues through to ongoing bonuses. Deposit methods may change as well, and there is sometimes a restriction on some payment options for the welcome bonus. These restrictions often get lifted once you start claiming the other promotions and bonuses on the site, though.

Game wagering contribution rules are based on slot games, but it’s still worth understanding the exact game list on which you can use your bonus. Additionally, although codes are not a common requirement, it’s worth double-checking the rules for Slots.io bonus codes. The bonus terms and conditions are not the best available, so check the finer details before claiming any future bonus and promotion.

Slots.io Promotions

Newcomers to Slots.io may find a decent selection of bonuses once signed up for a full account. The promotions page is often updated with casino bonus offers, such as reload bonuses and spins. Signing up for the Slots.io newsletter is a wise move to help keep you updated on all the latest bonus offers and promotions.

Ongoing Bonuses

Members at Slots.io Casino can expect many bonuses, but most are based on deposit bonuses and free spins. The exact bonus program may be different for specific sets of players, mainly on a country-by-country basis. But that being said, most people should find a decent selection of bonuses available to use throughout their time at the casino.

Tournaments

Most players can expect to also find tournaments running across the site. These are not guaranteed to always be available, but they are easy to locate when and if you can access them. Various prizes can be won by those who reach the top positions, and the tournament-specific games are clearly listed to help you know exactly where to wager.

 

 

Game Selection

Slots.io presents you with a range of casino and live casino games. This collection includes hundreds of slots, jackpot games, table games, skill games, and live dealer titles. The game section is divided into two parts. The first part contains all casino games (slots, tables, skill games, among others), while the second part only contains live titles (live versions of table and card games). You can navigate through the game lobby using the bar on the left or you can use the search bar on the homepage to sift through the Slots Casino games.

Slots & Table Games

The slot category is the first option you can find from the navigation bar on the left. The name of the casino makes it clear that you are going to find a slot heavy gaming portfolio and you will not be disappointed as you will find a large collection of slot titles. The online casino presents you with multiple slot variations including classic slots, three-reel slots, five-reel slots, video slots, and bonus slots. There is quite a theme selection available here and we found loads of horror, adventure, romance, mythical and classic slots on offer. 

This online casino also brings you a very small collection of table games. The odd thing about this category is that it is not mentioned in the left navigation bar. To find table games, you need to either use the search bar or find the section titled ‘Best Table Games’ on the homepage. When you do so, you can find 13 titles in this section including multiple variations of blackjack, roulette, baccarat, and poker. 

The best thing about these games is that there is an info section on every game’s thumbnail. You can hover your pointer over a title and click on ‘i’ to know a game’s RTP, volatility, hit ratio (for slots), and min/max bet (for table games). You will find games from top providers including Netent, Red Tiger, Onetouch, Pragmatic Play, and more.

Jackpots at Slots Casino

Slots Casino has a large collection of jackpot games which is ideal for players who are looking for that life-changing payout. All of these jackpot games can be accessed from the left navigation bar. The jackpot section contains 63 games (at the time of writing), which is quite good as many online casinos only offer a handful of jackpot titles.

All of these 63 games show you their RTP, volatility level, and hit ratio. Some of them even show you the number of paylines they offer. You can study this data to figure out which jackpot you should try. The best jackpot title for you depends on what you are looking for. If you want a volatile title, you have quite a few to choose from. On the other hand, if you want to play it safe, you can go with something that has a higher RTP and with a hit ratio of 40% or more.

You can also sort jackpot titles according to their popularity, providers, or alphabetical order. When it comes to providers, you have 13 vendors populating the jackpot lobby, including some big names like Microgaming, NetEnt, Betsoft, and some lesser-known ones like Kalamba Games, Gameart, among others. If you want big paying jackpot games, we suggest trying the games from Microgaming, especially the Mega Moolah series of games.

Live Casino Games

If you are one of those players who like to play at a land-based casino, you should give the live dealer section at Slots.io a look in. The live casino will let you interact with a real live dealer and enjoy these games from the comfort of your home. There are a total of 37 titles in this section, which will also let you interact with other players at the live tables.

The info tabs on these games are quite varied. Some of them only show RTP, while others show hit ratio and min-max bets too. Also, many game thumbnails show symbols like Featured, Hot, and New. Just like other game categories, you can also sort live games according to their popularity (most popular games will appear first), providers, and alphabetical order.

You can also search for live games using the search bar on the top. Once you find a game you like, you can click on its thumbnail to play. However, the live casino only allows you to play games if you log in to your account and play for real money. The live casino is powered by Evolution and Ezugi, where Evolution holds 23 and Ezugi holds 14 live titles.

Slots.io Games

 

 

Game selection at Slots.io

Usability

The online casino is neatly designed and flows smoothly. The best thing about the layout is that the casino uses a creamy-white background with large thumbnails that make it easy to browse. However, the design style is rather outdated in our opinion as a lot of the younger players expect a more sophisticated and sleek interface.

The search bar on the top makes navigation even easier. You can use it to quickly sift through the game lobby, as it allows you to search with filters like All, Games, Live Casino, and Other. It also shows all popular searches done by players, which makes it even easier to get what you are looking for.

One odd feature about the homepage is the navigation bar on the left. It gives you access to all important tabs; however, you can only view a certain number at a time and need to scroll downwards to get more options. There is no scroll bar to do this and we had to select all the tabs on the bar and drag them to get to the bottom.

Mobile Casino

Slots mobile casino retains the simplicity and neatness of the online casino. You will find the creamy-white background and amply-sized thumbnails even with the mobile version. If you are scrolling down the website or moving on to other pages, you will have a seamless experience. However, if you try to access the drop-down menu on the top, the mobile casino does not respond as quickly as expected. To get the best possible mobile casino experience, we suggest you use a fast browser (like Chrome). When we accessed it on other browsers, the website was slower (as compared to when we used Chrome).

Slots mobile casino can be accessed on a wide array of devices. You can enjoy a mobile gaming experience on both Android and iOS-based devices. You can also play on Windows mobile, but this option comes with limited compatibility. There are over 800 games you can play while on the move. You can create an account at the mobile casino, partake in the loyalty program and make deposits and withdrawals at Slots.io mobile casino.



Slots.io Mobile

 

Screenshots
Slots.io screenshot
Slots.io screenshot
Slots.io screenshot
Slots.io screenshot

Customer Support

Finding the support page at the online casino is a tad confusing. When you first navigate to the website, you will not find the support section on the homepage or on the left bar. To get access to the support page, you need to navigate to the bottom of the website, click on About, and then click on 'Help Centre'. When you do so, you get to the help page, which contains FAQs and contact options.

These are the main categories in the Slots Casino FAQ:

  • Getting Started
  • Your Account
  • Loyalty Club
  • Slots.io Information

Each of the FAQ sections contains different topics, which are presented as articles. This gives you in-depth info on the most common issues faced by the players. If the FAQ page does not contain what you are looking for, you can get help from the support team. To get instant help, you can use the live chat option from the bottom-left. If you want, you can also mail the casino. Both these options are available on a 24/7 basis.

 

 

 

Payment Methods

One weak point about the casino is that there is no payment page to acquaint you with deposit and withdrawal-related info. The info presented here was taken from the casino’s FAQ page and from the Terms & Conditions section.

The casino allows you to make deposits with Credit Cards, Skrill, Neteller, Rapid Transfer, MuchBetter, Bitcoin, and Trustly. You can make deposits only in EUR. Other currencies need to be converted into EUR, for which you may have to pay an additional fee. Any deposit amount below €50 requires a transaction fee of €1.50.

Withdrawals can be made from the same method with which the deposit was made, and that too to the bank account used to make the deposit. You need to wager all deposits at least 1x before you can get a cashout. If you request (or make) more than three withdrawals in seven days, you will be charged a fee of 3% of your withdrawal amount on all cashouts after the third one (within those seven days). The casino processes all withdrawal requests for a period of 48 hours, after which your funds are released.

Verifying Your Slots Casino Account

The casino has a pretty thorough verification process. Slots Casino can ask you for verification anytime your deposit or withdrawal funds exceed (or are equal to) €2,000 in a given month. The casino may also ask you for verification on smaller amounts or as per its discretion. 

This is referred to as the Know Your Customer (KYC) process. During the KYC process, your gaming account will be temporarily suspended and you will not be able to play any game or make any deposit or withdrawal. Your services will only be reinstated when you verify your identity by providing copies of your ID card (issued by your government), address proof (any utility bill from the past three months), and bank statement (or credit card copies).

If you provide these copies and the casino confirms them as authentic, you will be allowed to resume your gaming. If you are unable to provide documents for KYC verification purposes, your account will be permanently closed and all your wins will be confiscated.

Slots.io Deposit

 

Security

Slots Casino is licensed by the Estonia Gaming Authority (Europe). The casino adheres to all laws made by the Estonian Tax Office. Any data you share with the casino and any info the casino collects via your gaming account is protected by two laws, namely EU General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act. Thus, you can rest assured that your info is safe with the casino and will not be shared with third parties.

The casino shows a Return to Player (RTP) percentage on nearly all of its games. This is game fairness at its best and you can even contact the support team to know more about the fairness measures taken at Slots.io. The casino protects your account with the help of SSL encryption and the latest firewall technology, giving you a safe and secure gaming environment.

Slots.io is owned and operated by Kopikas Entertainment, You can learn more about this igaming company here.

 

Final Verdict

Slots Casino passes the general yardstick used to judge online casinos, which is a great collection of games, game fairness, a loyalty program, decent promotions, multiple banking options, good customer support, and robust security & data protection. The website design is interesting as some players will enjoy the simplicity and have no issues.

However, you are going to find players who dislike the website design. In order to preserve simplicity, the casino has traded-off seamless navigation. This is evident from the left navigation tab and the mobile casino (which is slower than the online casino). If these two issues are addressed, this online casino will definitely be a lot more player-friendly and would earn itself a place among the top online casinos in the market today. Still, with a welcome offer of up to 300 free spins, the site shouldn't be overlooked.

Slots.io Casino

 

 

 

What to expect
  • Play over 1,000 casino and live casino games
  • Avail a six-level loyalty program
  • Play in six worldwide languages
  • Bitcoin supported
  • Easy to use interface
Nerijus Grenda
Nerijus Grenda
Published: 06 Apr 2020
Updated: 03 Apr 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg

1 player reviews

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There's a useful search bar for conveniently finding my favourite games within seconds. And the best part is that all of the casino's services are accessible through Chrome on my Pixel 4a. I prefer betting at casinos that offer support service throughout the day and not only for a few hours everyday. This is because I really don't want to wait for the agents to drop an answer. And so far, so good — the agents have been forthcoming. The kyc verification didn't take that long to get through but that's only because I had all of the documents they needed already. In total, I waited for about two days and I could continue with my cashout. With BTC being an accepted payment method, getting a taste of the casino's services is more than solid enough reason to get things started.

A 35-times wagering condition isn't the best way to get things started with the welcome bonus because that average rollover requirement isn't easy to beat. But at least, I've got 30 days to play around with it so I can't say it's not going to be entertaining. The mobile casino runs slower than the desktop experience.

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Q: 

Can I play live casino games at Slots.io?

A: Yes, there is a live casino at Slots.io. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Slots.io include the likes of Evolution and Ezugi.
Q: 

What are the wagering requirements at Slots.io?

A: Before you’re able to cash out the winnings from your Slots.io bonus you’ll need to complete a wagering requirement of 35x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does Slots.io offer 24/7 support?

A: Yes, you’ll be able to reach the support department at Slots.io around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

Does Slots.io have a gambling license?

A: Yes, Slots.io does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
Q: 

Is there a fee for withdrawing at Slots.io?

A: Yes, you might have to pay a fee when withdrawing. How much this fee is depends on the amount you withdraw. You’ll be able to see the exact fees for a withdrawal on the cashier’s page.
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