Spin Galaxy Casino Review

Spin Galaxy Welcome Offer

Getting a little extra playing money or a bundle of spins is always a good feeling when joining a new casino site. Spin Galaxy is renowned for providing a welcome package that does exactly that. Now, we must state that some players may be restricted from such offers, which is all down to the country of residence factor. However, there are usually plenty of bonus offers to claim for the majority of players. The most likely Spin Galaxy bonus is the deposit match, with its larger than normal bonus amounts up for grabs. 

It's also quite normal to come across multi-deposit bonus offers, which boosts the potential bonus amounts even further. You'll notice that the word deposit is used often here, and so those Spin Galaxy no deposit bonus deals are not a regular thing. But you should not count them out completely because bonus programs tend to change throughout the year. Lastly, before we head to the bonus terms and conditions. We should mention the process of claiming these welcome offers. It is simple, and you rarely need to enter any Spin Galaxy bonus codes to get your hands on the promotion.

Bonus Terms

The terms and conditions for Spin Galaxy deposit bonus offers are a mixed bag regarding fairness. The minimum deposit limit is friendly to most player budgets, and so is the maximum bonus bet limit. There is also a maximum cashout amount set against some bonuses, which is often reasonable but still worth checking to ensure it suits your style of play. The terms get a little extreme once we look at the wagering requirements though.

It's not uncommon to see wagering requirements at double the casino average for some bonus offers. It's a huge amount and a detail that requires serious consideration before taking on a bonus with such high requirements. There is some flexibility in the game wagering contribution rules, with slots, table games, and video poker all included. Percentages are low for the two latter game types, but at least they are included. Lastly, claiming any ongoing deposit-based deal is similar to the welcome package, and usually, there is no Spin Galaxy promo code to enter. It makes the process just a little easier to manage once you have checked all the key bonus rules mentioned above.

Spin Galaxy Promotions

You can find casino bonus offers at Spin Galaxy, but it's not always a typical bonus program. Free spins and deposit bonus deals are common, and so is the Spin Galaxy bonus wheel. You may also find various loyalty rewards and Spin Galaxy cashback bonus deals. See below for all the regular promotions, and you'll get a good idea of what to expect once you become a full member.

Ongoing Bonuses

Casino bonuses and promotions are often tied up with the bonus wheel, although you may find exclusive deals via newsletters, emails, or SMS. The usual offers include things like Spin Galaxy free spins, deposit bonuses, and loyalty points. 

Loyalty Rewards

Players who stick around at the casino may find the Spin Galaxy loyalty program a useful source of bonuses. Wagering brings you points, which can then be used on various loyalty rewards that tend to come in the shape of bonus credits.

You can play a whole variety of games on this website, including slots, table games, and progressive jackpots. Overall, you can play around 500 games, all neatly organized in their respective categories. If you have no idea what to play, all you have to do is check out the images on the website. They do quite a good job of telling you more about the title and what to expect. Browsing the library is always a good place to start, and we are sure you’ll find some cool titles to enjoy. 

Slots and Table Games

This brand collaborates only with Microgaming. Although we are not huge fans of sites that collaborate only with one provider, Microgaming offers enough variety to impress. The reason for this is that Microgaming serves as a promotional hub for many smaller providers. The majority of available games at this casino are slots, so fans of spinning reels will find many interesting titles to choose from. Some of the most popular games at Spin Galaxy are Chicago Gold, Atlantis Rising, Jungle Jim El Dorado, and Anna Van Helsing Monster Huntress. 

The latter is incredibly exciting, albeit a bit spooky and definitely not for the faint of heart. Inspired by one of the most popular novels of all time, Bram Stoker’s Dracula, this slot delivers an intriguing story of a vampire huntress. We especially loved the Dracula’s Banishment feature, activated by scoring Dracula Wild on the third reel. The feature triggers the Van Helsing wild which transforms the symbols even further, thus providing you with a higher chance to trigger a win! 

If you want something completely different, explore the magnificent world of Egyptian Tombs. This slot has 3,125 ways to win, as well as a special Tomb Bonus. The Tomb Bonus is actually a wheel that will reward you with anywhere from 8 to 50 spins on the game.  

Jackpots at Spin Galaxy

Spin Galaxy offers some premium progressive jackpot games, namely the Mega Moolah and WowPot! series, as well as a few other Microgaming mega-hits. Don’t be disappointed by the 16 available titles as they are all incredibly good and insanely popular. Plus, more jackpots can be found in the slots section. 

Our favorite is the Mega Moolah Goddess, an Egyptian slot that replaced the Mega Moolah Isis. In a way, it is more of a revamp than a completely new slot. The new addition to the series provides, even more, fun, and electrifying progressive jackpots. The graphics are way better than in the old one, but great jackpots remain the same. Let’s hope you’ll be lucky enough to win them! 

Table Games

Even though the customer support did its best to convince us the casino supports live tables, and the website even features an image suggesting there is Evolution live casino, once we signed up there wasn’t any. Considering we are not located in a country where live casinos are forbidden, we can’t say whether there are other limitations imposed by the brand itself. Luckily, there is a nice library of table games available. 

Choose between different versions of blackjack, baccarat, roulette, and video poker. The main highlight is the Real Dealer Studios collection. It features pre-recorded human dealers and croupiers and an RNG algorithm that is in charge of outcomes. This is not exactly a live casino, but it is as close as it gets. We especially loved the Fortune Finder with Sarati, a colorful money wheel that is as simple as can be. You can bet on all, or simply choose your favorite color and put your money there. 

Spin Galaxy is truly beautiful with the popular galaxy theme in all shades of pink and purple. The color palette and all the little stars and planets make the interface look very inviting. This is a 100% browser-based casino. Once you sign up, you’ll notice a chance to get the Deluxe Download. However, the link didn’t work properly for us, and we couldn’t download anything at all. 

After you visit the website, you won’t be able to see any games until you register. The registration, however, proved to be quite a challenge. We couldn’t submit the form despite our efforts. It took us several attempts to get registered and redirected to the playing interface without having any idea what had happened. Considering this is the very first step customers have to take, it would be good if the operator fixed whatever bugs remained after the platform was set up. A search bar and several filters will allow you to find your favorite titles, but this is still a pretty basic gaming website. 

Mobile Casino

Spin Galaxy mobile casino is available in the form of a mobile-optimized website. What does that mean? Well, you can use it with any browser you have on your phone or tablet, regardless of the brand. The company also advertises a mobile app, in the form of an APK file. However, during this review, there was no file to download. 

The mobile casino supports all the same games as the desktop one. Just like with the desktop site, you will have to sign up before seeing any games. Everything is smooth sailing from there, as long as you have a reliable internet connection. 

Customer support can be reached only via live chat. Live chat is open 24/7. Although the agents got in touch with us rather quickly, their answers were mediocre. It takes ages for them to type them, and they didn’t bother themselves with our comments about how their bonus offer doesn’t hold up. Furthermore, they provided several false answers and didn’t do anything to help us complete the registration process. 

These are the main categories in the Spin Galaxy FAQ:

• Do I need to download software to play?
• How do I get Spin Galaxy credits?
• What do I do if my credit card is rejected?

These and several other questions are part of the FAQ section. It could be a bit more detailed and provide more precise information. 

The payment methods available will depend on your location, but Spin Galaxy made sure you have access to popular credit cards and e-wallets. We also want to mention the recent addition of cryptocurrencies. The most popular ones are on offer now, and you can handle your finances using BTC, ETH, USDT, and LTC. The minimum deposit is €10. 

According to customer support, the minimum withdrawal with this brand is €50, slightly more than the industry average. All withdrawals have a pending status for 24 hours and are then processed. It is also possible to reverse a withdrawal. If you choose to cash out less than €500 via bank wire, you have to pay a €5 fee. Most withdrawals should be completed relatively fast. It takes up to 2 days for e-wallets, and slightly more for credit cards. All customers who withdraw an amount that is five times the deposited amount will be subjected to a gameplay review. The maximum withdrawal amount per day is €10,000.

The casino is licensed by the Kahnawake Gaming Commission and operated by Digamma Limited. The company also claims to have an eCOGRA fairness certificate, but we found no links that would prove the certificate really exists. The Privacy Policy is pretty standard, and the platform is encrypted with SSL protocols. Once you register, there is no 2-step authentication, and all you need is your username and password.

Spin Galaxy impressed us with its look, but honestly, it all went downhill from there. It is not that this casino is bad or a scam, but there are definitely better ones out there. We loved its welcome bonus offer, but the info we found didn’t add up. On top of that, the rollover requirement is incredibly high. The customer support is very responsive, but not very effective. 

This brand has great potential but should consider putting in some effort and focusing on small details that can make or break the deal. For example, it is not acceptable that the bonus could be both €1,000 and €1,200 (depending on who you ask) when it takes 2 minutes and a simple line of code to adjust the content on the site.  

It is okay to like this site, but we suggest you keep your options open and explore further. There are many brands that provide even more games, and equally good bonuses.