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Spin Palace

Spin Palace Casino

8.1Our score

Three-Part Welcome Bonus

Casino closed

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Spin Palace Casino Details

Choose the right casino

Game provider:
Languages:
English, German, Spanish, French, Arabic, Finnish, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Turkish
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
SkrillMaestroMasterCard View more  EcoPayz, ClickandBuy, Direct Bank Transfer, eChecks, Entropay, EziPay, PayPal, Solo, Visa Debit, Visa Electron
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 2-6 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: 14-21 days

Pros

  • 400+ games inc Microgaming
  • A three-part welcome bonus
  • Excellent live dealer casino
  • Sportsbook and e-sports too
  • Regular audits by eCOGRA

Cons

  • No bonus offers for existing players
  • No scroll bar on the homepage
  • Wagering requirements of 70x

Spin Palace gives you access to a great selection of online casino games, a live dealer casino, and the option to bet on sports and e-sports events happening around the world. The online casino pampers you with a great VIP program that enables you to earn loyalty points and win additional rewards. The casino can be played in 19 different languages and it also gives you the option to choose which English version you want to play. You can make payments with eight banking options, including credit cards, e-wallets, and bank transfer. Rest assured that you will get a fair gaming experience here as the online casino is audited by eCOGRA.

Spin Palace Casino review

What to expect at Spin Palace:

  • 400+ games inc Microgaming
  • A three-part welcome bonus
  • Excellent live dealer casino
  • Sportsbook and e-sports too
  • Regular audits by eCOGRA

Table of Contents

Game Selection

Spin Palace Casino makes it clear from the start that visitors will have access to an online casino, live dealer casino, and sportsbook from one account. Once you register an account, you can use the same login details to access all of the different betting and gaming options available at this online casino.  

Slots and Table Games

The first option you get when you visit this online casino is access to Spin Palace Casino games. Otherwise, you can click on Casino to get access to a variety of slots and table games. There are more than 400 games you can play at the casino. All of these games come with payout ratios as high as 97%. The majority of games are grouped into slots. Do not expect a multi-vendor line up of titles as all of the slots you find here are from Microgaming.

When it comes to slots, you can play classics and video slots in a wide variety of themes like Action, Adventure, Romance, Mystery, and Mythical. Some of the slots that we most enjoyed playing here included Dragon Dance, Forbidden Throne, Alaskan Fishing, and Ladies Nite.

The table games are divided into blackjack, roulette, and video poker. At the time of writing, there were 15 blackjack variants, 9 roulette games, and 15 video poker titles in total. Once again, all of these table games are powered by Microgaming. If you are looking for more table-based action, click on the casino games drop-down and you will find the likes of like craps, baccarat, and keno.

You also have the option of clicking on the Vegas tab that is found at the side of the casino tab. Doing so will give you access to a number of slot games from Netent. These include the perennially popular Starburst and Gonzo’s Quest slots.

Jackpots at Spin Palace Casino

You will not find a separate progressive jackpot page advertised on the homepage but rest assured that, when you have Microgaming powered online casino, you will have access to plenty of progressive jackpot games. The way to access these progressive slots is to click Casino on the homepage and then scroll down a bit, which will then allow you to see a separate section on the far right called progressive jackpot games.

There are a total of 15 jackpot games including the popular Mega Moolah series line-up. You will be able to quickly tell which games are progressive jackpot games and which games have five reels, as it is clearly written across each game icon, which is a nice touch. The one thing that is missing from the display is the total prize pool of each progressive jackpot game. You will find progressive jackpot games like Mega Moolah, Major Millions, Mega Moolah Isis, and King Cashalot.

Live Casino Games

You can access the live dealer casino from the homepage. Click on the Live button at the top and you will be taken to an Evolution-powered live dealer casino. The live dealer casino offers you three main games that each have different variants. The three games are live roulette, live blackjack, and live baccarat.

You can scroll through the different live dealer variants and, when you find a dealer/table that you like to play at, click on it to connect to the Evolution live dealer casino – there, you can interact with a human dealer and other players at the table via an HD live stream. Do make sure you have the basic internet connection requirements before launching live dealer games.

Scroll down a little further and you will find some basic info that Spin Palace has put together to help you understand how to get the most out of your live dealer casino experience. You will find it very easy to navigate through the live dealer interface. If you have any concerns, you can always ask the croupier to help you out.

Sportsbook and betting

The sports section at Spin Palace is a different beast altogether. When we clicked on the sports section, we were taken to a separate URL dedicated to the sportsbook only. This section comes with its own multifaceted offerings and functions.  

Using this section, you can bet on major sporting events happening around the world at any given time. These games include sports like Football, American Football, Golf, Cricket, Tennis, Badminton, Volleyball, Basketball, among others. If you are checking out the sportsbook as a guest, do note that you will not be able to see the full selection of sports on offer. You will have to register an account and login in order to gain access to all of the sports betting options.

Apart from mainstream sports, you can also bet on e-sports, where you have to wager on video game championships around the world. You have the option to bet on a variety of different results including win/loss, parlays, player of the match, who wins the toss, and more. 

The sportsbook also allows you to bet both pre-game and in-play. Pre-game betting will allow you to place wagers before the event starts while in-play betting will allow you to place bets while the game is in progress. You can bet using Fractional, Decimal, and American odds at Spin Palace Sports.     

The sportsbook is very easy to navigate and it’s a doddle to place bets. As is the case almost everywhere, Spin Palace leans heavily towards football and covers all of the popular leagues around the world, including the English Premier League, Spanish La Liga, and Italian Serie A.

Live Odds

Another name for in-play betting is live betting, which allows you to place (and change) your wagers during a live game right in the middle of the match. The way you access live betting odds is to click on the In-Play betting tab which is found on top of the sportsbook lobby.

Scroll down and you will find a number of different games on the left with a number below. The list of games shows you the different categories of sports that currently have live game action. The number below lets you know how many live games are taking place in this game category.

Click on the sport you want to play and then click on the live games in action to see live betting odds. Do note that you need to have a really fast internet connection with no excessive buffering occurring when you access live betting. Any lag time could cause the odds to change significantly and might end up causing you to lose your bet.

Spin Palace welcome offer

Spin Palace offers different bonuses for its different sections. While the casino and the live casino sections have the same welcome bonus, the sportsbook area also gives you a free bet upon registering an account.

In the case of the casino and live casino sections, you get a welcome package divided into three parts. The total bonus you get is capped at €1,000. You get an amount that is equal to 300% of your total deposits (across your first three payments). The first deposit brings you a 100% return of up to €400. Then, once you have consumed it entirely, you get the second bonus of 100% up to €300. The third and final deposit bonus is another 100% match deposit bonus, which is again capped at €300.

The sportsbook bonus gives you the option to sign up and activate a free bet of up to €200. This bonus is valid on your first deposit only (unlike the three-part bonus offer in the other sections of the site) and you need to opt-in for this bonus while signing up to be able to activate it.

All of these bonuses are activated as soon as you make a successful, qualifying deposit. You do not need to enter a Spin Palace Casino bonus code, which keeps things nice and simple.

Bonus terms and wagering requirement

The three-part Spin Palace Casino bonus (for casino and live casino) comes with a minimum deposit of €10. All of these bonuses come with a wagering requirement of 70x, which is double the industry average! Once you activate any of the three bonuses, you then have seven days to wager it completely. Once the seven days are over, the bonus expires. You can wager these bonuses on all games, except for NetEnt slots, Sic Bo, Red Dog, Craps, Casino War, and Baccarat – though it’s always best to double-check this by going over the full T&Cs onsite.

When it comes to the sportsbook bonus, you get a 100% match deposit that can then be claimed as a free bet. Just like the casino bonus, you need to make a minimum deposit of €10 to get this free bet. This bonus is also valid for only seven days from claiming it. There is a max payout of €100 on this free bet. You need to wager the free bet 5x your deposit amount at odds of 1.3 or above.

Promotions and bonuses

You will find a Spin Palace Casino promotions link on the homepage but apart from the three welcome bonus offers, we did not find any other on-going promotions. The promotions terms and conditions talk about a Spin Palace Casino free spins bonus, but this was not visible at the time of writing this review. So go ahead and check out the promotions page to see if there are any new bonus offers that have been recently introduced, otherwise it’s rather slim pickings.

You will find an attractive VIP program for loyal players. The loyalty club begins as soon as you make a deposit. You start at the first level (called Bronze) and move up to the final level (called Prive). Some benefits you get from the VIP club are exclusive bonuses, cashback offers, faster withdrawals, priority in support, and more. Do note that as soon as you are enrolled at the Bronze level, the casino will credit your account with 2,500 loyalty points to get you started.

Usability

Here, we have to give Spin Palace’s website an above-average rating because the graphics and layout look good but the design and color combination looks outdated. When you visit the online casino, you will find tabs like Home, Sign-Up Bonus, Loyalty Club, among others, on the top bar. Using these, you can visit most of the sections at the casino. There is also a drop-down menu in the top-left corner of the screen, which gives you further navigational access to various pages.

The only thing we really do not like about the online casino is that it does not have a scroll bar, which was a bit puzzling to us at first. We later used the arrow keys to navigate up and down.

The live casino section is the exact same as the online casino website and there is hardly any difference apart from the live stream. The sportsbook has a separate theme and was definitely more impressive to us than the online and live dealer casino. This is because the sportsbook is easy to navigate and it is not difficult to quickly find the different live betting odds on offer.

Mobile Casino

The Spin Palace mobile casino allows you to enjoy casino games, live tables, and sports (as well as e-sports, of course) on a wide range of mobile devices. You can play on Android mobile phones and tablets, iPhones, iPads, and even Blackberry devices and enjoy a seamless gaming experience. To start playing, you only need to log into the casino using a mobile web browser.   

Spin Palace supports a variety of mobile browsers and you can choose one as per your preference and choice. The best ones to go mobile are Chrome, Safari, Edge, Firefox, and Opera, in our experience. We tried the mobile casino on the UC browser too and it worked fine. However, one thing you need is a good bandwidth connection. This is because many of the Spin Palace mobile casino titles stream the games in HD and if you do not have seamless mobile internet (Wi-Fi is preferred), you may face some technical issues like lagging and buffering.

The mobile casino will allow you to register an account if you do not already have one, sign-in quickly if you do have one, and gain access to all your favorite online casino games and sports betting options. You will have no problems making deposits and withdrawals from the mobile casino either.

Spin Palace Help and Support

To get help and support at the online casino, you have two options. You can either access the FAQ page given at the bottom of the site, which will acquaint you with all the common issues faced by players and how to solve them. Or, you can contact the support team via any of their channels. It’s worth noting that the sports section has a separate FAQ page, which you can access by navigating to the sportsbook and scrolling down to the footer.

These are the main categories in the Spin Palace FAQ:

  • General Spin Palace Information
  • Becoming a General Spin Palace Player
  • General Palace Account Access
  • Spin Palace Online Casino Banking
  • Spin Palace Player Account

The sports FAQ section does not have any categories and all questions are presented one after the other in a long list. If you do not find a solution after going through the FAQs, you can contact the support team to help resolve your issues. This can be done by clicking on the Contact Us page given at the bottom of the website. From there, you can contact the support team 24 hours a day, Monday to Sunday, using either live chat (quickest) or email (slowest).

Deposits and Withdrawals

When we visited the banking page at the casino, we found that you can use eight different methods to make payments at Spin Palace. All of these eight methods allow you to make deposits completely free. The minimum deposit you need to play at Spin Palace is €10.

Only six of the eight available methods offer withdrawals. These are Visa, MasterCard, Visa Electron, iDebit, Skrill, and Neteller. The remaining two (which only offer deposits) are Trustly and Interac Online. You can only make a cashout using a method with which the last deposit was made. You can only use a method that is registered in your name. If you try to make a payment (deposit or withdrawal) using any other person's bank account, it will be rejected.

The casino does not mention a minimum withdrawal limit; however, if you withdraw an amount that is five times your deposit (or more), the casino will review your gameplay for any discrepancies, after which your amount will be released if no foul play is discovered. The casino provides your wins in Euros despite the currency that you may have registered with in the first place. This amount can then be converted into your currency of choice. If you have any trouble with your deposits or withdrawals, do get in touch with customer support immediately.

Verifying your Spin Palace account

When you create your account at Spin Palace, you will be contacted via email (on your registered email address) for verification. You have to verify your casino account via email by simply clicking on the link within. This is done for security reasons. Also, the casino needs to abide by its policies to prevent money laundering, identity frauds, and monetary scams.

This is done by providing copies of documents that prove your identity, location details, and banking info to Spin Palace. To do so, you need to provide a copy of your driver’s license (or passport), a utility bill (water, gas, telephone, or electricity), and credit cards to the casino.

If you do not complete the verification process known as KYC (you will be informed about the deadline via email), the casino will have to freeze your gaming account or close it permanently and confiscate all your winnings, so it’s well worth getting this process out of the way.

Security and Licensing

Spin Palace Casino is licensed and regulated by the Malta Gaming Authority (MGA). This requires the operator to comply with strict gaming regulations including Malta's Data Protection Act and all EU laws governing the use of data collection. Anything you share with the casino will be subjected to all these regulations and protections.

Spin Palace is certified for Random Number Generation (RNG) and payout percentages by eCOGRA, which should provide peace of mind. You can view the results of the latest audits by clicking on the eCOGRA icon in the bottom-left corner of the website.

Spin Palace also makes use of industry-standard procedures for maintaining complete security while gaming. These include the use of the latest intrusion prevention and firewall technologies (to keep your account and data safe), encrypted communication and payments (for added security), and internal/external audits (for review of safety measures).

Conclusion of Spin Palace review

Spin Palace casino in our opinion is a great option for players who like having an online casino, live dealer casino, and sportsbook all in one place. Plus, you can access all these different gaming options with just one account. Players from around the world who do not read English well will have no problem accessing this casino as it is available in 19 different languages. Deposits and withdrawals are pretty easy, as there are eight payment options.

New players will enjoy the attractive welcome bonus – though the wagering requirements are excessive, to say the least. Do note that there is a separate welcome bonus for online casino and live dealer casino players and a separate one for the sportsbook. The online casino is mobile friendly with both Android and iOS devices. Players will also get access to a good VIP program and 24/7 customer support.

What we disliked about this online casino was the absence of a scroll bar. You cannot see all of the sports available unless you sign-up/log into your account. We also found the lack of promotions and bonuses for existing players a bit of a let-down.

Pros

  • 400+ games inc Microgaming
  • A three-part welcome bonus
  • Excellent live dealer casino
  • Sportsbook and e-sports too
  • Regular audits by eCOGRA

Cons

  • No bonus offers for existing players
  • No scroll bar on the homepage
  • Wagering requirements of 70x

Screenshots

Casino - FAQs

  • Slots are almost always the most popular online casino games, and this is also the case at Spin Palace. However, live table games are also growing in popularity, and this especially goes for the so-called game-show games.

  • Yes, the first bonus offer you’ll get as soon as you have registered at Spin Palace, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • Yes, Spin Palace has an FAQ page, and there you’ll find answers to all the questions players frequently have at Spin Palace. If you can’t find answers to your questions on that page, simply contact their support department.

  • Yes, you can try most of the games at Spin Palace for free. Some players will be able to do this without logging in to the website, while others will have to log in and verify their age before they are able to do so. This is dependent on the country you’re playing from and the rules from the applicable gambling authority.

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