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The Gold Lounge

The Gold Lounge Casino

8Our score

Games Provided by Top Developers

Not accepting players from: Virginia - United States

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The Gold Lounge Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
No
Withdrawal methods:
SkrillMaestroMasterCard View more  Trustly, PayPal, Visa Electron, Boku, PaysafeCard, Zimpler
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • Available on mobile devices
  • Live chat available 24/7
  • Decent range of payment options
  • Comprehensive loyalty program
  • Friendly customer support

Cons

  • Low monthly cashout limit
  • Average welcome bonus offer

Barely a year old in the online gambling space, Nektan Limited Casino’s The Gold Lounge is one of the newest kids on the block. Despite lacking experience in the industry, the fact that Nektan is behind is enough to ensure quality gaming. That is evidenced by the wide variety of games on offer split into various categories on the left side of the website. The casino is also big on bonuses starting with the amazing welcome bonus offer. A loyalty program awaits the most loyal players where they get to experience advanced benefits. GoodLuckMate goes deep into the casino’s offerings to give a 360-degree analysis of the customer support, payment options, and mobile-friendliness. 

The Gold Lounge Casino review

What to expect at The Gold Lounge:

  • Licensed by GGC and UKGC
  • 50% match up to €20 welcome offer
  • Home to top-notch gaming studios
  • Regular ongoing promotions
  • Live casino available

Table of Contents

Game Selection

Casino & Live Casino 

The Gold Lounge Casino features an impressive list of online casino games that include not only the slots and live casino games but also bingo and other instant win games. Table and card games also feature on the platform. Each game category is available on the left side of the website. 

Slots and table games

If lady luck walks with you, The Gold Lounge offers a variety of slot games where you can try your luck by spinning reels developed by various gaming studios such as Microgaming, Red Tiger Gaming, Eyecon, Foxium, Just For The Win, Big Time Gaming, Scientific Games, NetEnt, and Pragmatic Play among others. It’s rather easy to search for games here with a search filter in place for both game providers and titles. 

On top of the slot selection, there is a bingo and instant play section where players can enjoy unique games. For table game fans, look out for blackjack and roulette versions. Both sections aren’t as big as the slots category but there should be just enough to sharpen your skills and strategies. 

Jackpots at The Gold Lounge

The Gold Lounge disappoints when it comes to the progressive jackpot slots it offers. From the number of titles available to the titles themselves. At a mere 7 titles, lovers of big wins will not find the variety they were hoping for. 

Some of the titles that could change your fortunes include Divine Fortune, Top Cat, Genie Jackpots, The Pig Wizard, and Winstar. Most of the titles come from Blueprint Gaming and only one from NetEnt.  

Live Casino games

The same case spills over to the live dealer casino games. The Gold Lounge offers two types of games in this section – blackjack and roulette, including several variants of each game. The entire section draws its games from industry-renowned NetEnt. With that, it’s a guarantee you will enjoy HD live streaming from land-based casinos. 

On top of that, you will get the full experience of playing against professional dealers as well as with other online players. If you feel bored, you can start a chat with either the dealers and/or other online players.

The Gold Lounge welcome offer

The Gold Lounge welcomes you to its casino lobby with a rather mediocre welcome bonus package. Chances are you will only spend the cash bonus on a single game. Once you become a member, this operator will offer you with a 50% match bonus up to €20 in cash bonus but only on your first deposit. For slot lovers, the casino doesn’t offer any free spins as an escort. 

High-rollers will be the most disappointed by this welcome offer, considering their love for big wins that require big deposits. In this offer, players are required to make a €10 deposit to become eligible for the offer. On the other hand, reserved gamblers uninterested in taking on risks could find this offer to be just perfect.

Bonus terms and wagering requirement

To become eligible for the welcome offer in The Gold Lounge, you must deposit a minimum of €10 and that applies to each of the three bonuses. Once you claim the bonus, you will have 28 days to use it. Any remains will be forfeited. During this time, you must meet the wagering requirements set at 30x the sum of the bonus and deposit amount before withdrawing your winnings. As far as the maximum conversion for the bonus funds goes, the casino sets this at 5x the bonus amount awarded. Therefore, depositing €50 means you can convert it to a maximum of €250 after completing the wagering requirements. Keep in mind slots will contribute 75% to the wagering requirement.

Virginia - United States The Gold Lounge bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to £500 + 50 Spins
40x (d+b)
-
Type

Welcome Packages

Amount
Up to £500 + 50 Spins
Wagering Requirement
40x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Take the fun and freebies past the welcome bonus courtesy of several other ongoing promotions offered by The Gold Lounge. Look out for the Weekend Win Boost where you stand a chance to win a 20% win-boost capped at €50. On Wednesday, you could get some of your losses back in the Wednesday Lossback. Up to 10% of your losses could be yours. Apart from that, the casino features several other one-off promotions. So, you want to stay alert for when they drop.

Usability

You don’t have to wait until you can have access to a laptop or desktop. The Gold Lounge is available on mobile. Not through a dedicated mobile app but your mobile web browser thanks to HTML5 technology. With this technology, developers can now create games that will perform seamlessly on any mobile device regardless of the screen size.

Furthermore, there’s no need to download any software. All games are available on instant play, optimized for all mobile devices. Apart from that, players will get a good range of games on the mobile version as well as other functionalities including promotions, banking, and support.

The Gold Lounge Help and Support

If you encounter a problem in The Gold Lounge, keep calm because the operator has a knowledgeable and friendly customer support team ready to help you. One of the fastest ways to solve any issue is through the FAQ page. Here, you will find answers to some of the commonly asked questions.

These are the main categories in the Golden Lounge FAQ:

  • Registration
  • Account 
  • Games
  • Bonuses
  • General

For in-depth solutions, you can contact the customer support team through the live chat option as well as by calling the support center through the provided number. Both options are fast and are available 24/7. Alternatively, you can opt for the slower email option where responses come within 24 hours.

Deposits and Withdrawals

The Gold Lounge includes a variety of safe and secure banking options for a smooth gambling experience. To fund your online casino account, you can choose from eWallets such as PayPal, Skrill, and Neteller. Traditional options – credit/debit cards from Maestro, MasterCard, and Visa are available as well. Other deposit options include Trustly, PaysafeCard, Boku, GiroPay, Sofort, and Bank Transfer. The casino allows a minimum of €10 and note that certain payment methods may not be available in your jurisdiction. 

To cash out, the casino offers several options including some of the deposit methods including VISA, Neteller, Skrill, and Bank Wire Transfer. The pending time on all withdrawal requests takes up to 72 hours to process. During this time, you can cancel your request. Keep in mind, the daily maximum withdrawal amount is €2,000 while the monthly limit stands at €10,000.

Security and Licensing

The Gold Lounge meets all standards set as far as fair play, security, and responsible gambling are concerned. When it comes to licenses, the casino boasts two renowned licenses in the online gambling space – The Gibraltar Gaming Commission and the United Kingdom Gambling Commission. 

That’s not all! This casino uses top-level SSL encryption technology and firewalls to secure its systems against unauthorized access. This means you can relax and play without thinking about the safety of your personal and financial information.

Conclusion of The Gold Lounge review

ProgressPlay is known to offer quality online casinos and The Gold Lounge is proof of this. The operator offers a good range of games, including live casino section and it manages to do so despite its low number of titles. A licensed playing environment ensures players have peace of mind when playing on the platform. The bonuses and promotions also get a nod from GoodLuckMate as well as the customer support and mobile casino. 

Despite the positives, The Gold Lounge has some room for improvement. For instance, the casino should consider spicing up its rather average welcome bonus offer. The other drawback is the low monthly cashout limit at €10,000.

Pros

  • Available on mobile devices
  • Live chat available 24/7
  • Decent range of payment options
  • Comprehensive loyalty program
  • Friendly customer support

Cons

  • Low monthly cashout limit
  • Average welcome bonus offer

Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at The Gold Lounge. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at The Gold Lounge.

  • Before you’re able to cash out the winnings from your The Gold Lounge bonus you’ll need to complete a wagering requirement of 30x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, there is no need to download games or any software to be able to play at The Gold Lounge. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • No, there are no fees for any deposits at The Gold Lounge, so all the money that’s deducted from your account will be added into your casino balance for you to play with. Just note that your bank might require fees, but this is then a fee from your bank, and not a fee from the casino.

Keer Sully

From
Reviewed on December 15, 2020
Being licensed by the UKGC and GGC is more reassuring than otherwise because the lack of licenses at a casino is just silly. I've bet at unlicensed casinos that took off with my cash. I love how diverse the casino's game library gets since it features everything from video slots and jackpots to live games. I've personally been playing more live blackjack which is because I'm familiar with it.The minimum deposit accepted by the casino goes as low as £10 which makes skipping the demo mode super easy. I've bet at plenty of online casinos, and I can confirm that this casino features one of the fastest account verifications ever. In my case, I got my account verified just after two days, though I did have to submit some documents like my passport and address. The only reason why I'm recommending the welcome bonus to you is that I only have to wager my bonus winnings 30 times. After that, I'll be able to withdraw my winnings.
The casino features a low withdrawal limit of £10,000 which is something I hope the casino fixes soon.

amber mack

From
Reviewed on November 30, 2020
The casino features a pretty diverse category of games which range from progressive jackpots and 3D slots to live dealer games such as the live blackjack. In regards to the latter, I've won about €67 so far. In terms of mobile optimization, this casino scores major points for being accessible through a browser on my iPhone SE. Ever since I signed up here, the games have loaded up quickly and the experience has been lag-free (overall).I've bet at plenty of online casinos with the live chat option available, but not many of them allow you to chat with the live chat any time of the day. To that, this one isn't only available 24/7, it also features knowledgeable support agents. I love how the casino accepts deposits as low as €10.
While the payment section is decent when it comes to the options available, I still would have loved to see the casino support payments using cryptocurrency. Hate the "vanilla" deposit methods lol.I don't trust the loyalty program because of the progression system. In this case, the points I earn aren't going to win me any substantial cash anytime soon.

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