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The Grand Ivy

The Grand Ivy Casino

9.3Our score

High-Quality Game Catalogue

Not accepting players from: Virginia - United States

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The Grand Ivy Casino Details

Choose the right casino

Deposit methods:
Languages:
English, Swedish, German, Finnish, Norwegian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
SkrillBank Wire TransferMasterCard
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: Not offered

Pros

  • A fine selection of games
  • Great customer support
  • Generous welcome package
  • Supreme live casino
  • Highly regulated

Cons

  • No pages related to fees and payments
  • No FAQ section

Grand Ivy is a casino that draws inspiration from exclusive British gambling clubs, reserved only for the creme de la creme. Luckily, you don’t have to be an Ivy League graduate to join, as long as you have €20 to deposit. And for that €20, you get access to live dealers, table games, roulette, scratch cards and online slots. And with more than 1,500 games, Grand Ivy Casino made sure you find games that will keep you entertained for hours.

The Grand Ivy Casino review

What to expect at The Grand Ivy:

  • More than 1,500 titles
  • Popular software providers
  • Welcome bonus up to €1,500 + 100 FS
  • Mobile and desktop interface
  • Live chat customer support

Table of Contents

Game Selection

Grand Ivy games include more than 1,500 releases by popular providers such as Microgaming and NetEnt. They are pretty well organized in their library, which can be viewed as a grid, list or tiles, so make sure to check out all three layouts before settling for the one that is used by default. Games can be filtered by providers and type, but there is also a useful search bar that works like a charm. You don’t even have to type the full name of the game, as keywords work perfectly fine. For example, we typed the word “book” and received more suggestions than expected.

Slots and table games

The majority of the games available are slots, which is not surprising. After all, they come in so many variations that any casino worth its salt won’t hesitate from adding hundreds and hundreds of them. All the latest releases are listed in the New Games section, and there we found Disco Diamonds by Play’n Go, a retro slot that is a crossover between classic fruity slots and 1980s-inspired casino games. Neon colors, great sound effects and 3D icons on a 5x3 grid guarantee some good old-fashioned fun! However, this slot is more than just a pretty face, as you can score a bonus wheel and win free spins and other instant prizes, but only if you are lucky enough!

The Grand Ivy table games can be found in several categories: Roulette, Blackjack, Poker and Table Games. The variety of games is solid and will satisfy even the most demanding punters: play 11 types of roulette, 15 variants of blackjack, 9 variants of video poker, as well as baccarat and some other attractive games. If there is one thing to keep in mind it’s that these categories also contain some live tables, so keep your eyes peeled unless you want to end up playing with a live dealer. 

Jackpots at Grand Ivy

Ah, jackpots! Even though they are hard to win, they are impossible to resist! And don’t worry, Grand Ivy added more than a handful of popular jackpots, even though it might not seem like it. Jackpots are scattered in the slots section; you can find them more easily if you filter games by the provider or simply use the search tool to find a specific title. Players who opt for filtering will be happy to know that jackpots are, in most cases, listed as first titles. So, for instance, if you browse Microgaming releases, you’ll be greeted with Mega Moolah, Cash Splash, Fruit Fiesta, etc. Still, some beginners might find it difficult to figure out which slots come with jackpots and which don’t, so we hope they’ll add a special category for these popular titles in the future. 

One of the incredibly popular jackpot slots available at Grand Ivy is Hall of Gods, released by NetEnt. Just as you can conclude from the title, the game is based on Viking mythology and includes all the cool kids - Odin, Loki, Thor, Freya and Idun. The graphics will remind you of the famous Norse tapestries, but the features are pretty much modern - there are three jackpots to win, as well as some cool features that help you do it. 

Live Casino games

Live dealers are powered by Evolution and NetEnt, the two biggest players in the live casino industry. This entire section is based on lobbies through which you access certain types of gambling entertainment. So, if you click, let’s say, Live Roulette by Evolution, you don’t get access to a single roulette variation, but to every type of this game Evolution has to offer. The system of lobbies keeps the casino easy to use and well-organized, so kudos for making that decision! 

Of course, there are some games that can be accessed directly from the platform, for example, game shows. These shows combine old-fashioned TV fun with gambling, and they look and feel more like TV quizzes than ordinary casino games. Talkative and humorous hosts located in glitzy studios lead you through the game and tell you what your options are. We suggest you try Crazy Time and Dream Catcher, two shows that are based on Wheel of Fortune. If you are into more serious stuff, you can also access several casino poker variations directly from the interface. These games are played against the dealer, and not against other people sitting at the same table, so bring your best game as these dealers are poker pros.

The Grand Ivy welcome offer

The Grand Ivy bonus for new customers is simply astonishing! Spread across the first three deposits, it can bring you up to €1,500 plus 100 free spins on some of the hottest slots. Here’s how it goes: on the first deposit, you get a 100% bonus up to €300 plus 25 spins on Starburst; on the second there is a 25% bonus up to €800 plus 50 Grand Ivy free spins on Aloha Cluster Pays; on the third deposit you get a 50% bonus, up to €400, plus 25 spins on Gonzo’s Quest. In addition to all this, you also get 500 points to get started on their loyalty program. 

Is this a good deal? Honestly, it sure seems like it. Of course, always check out the wagering requirement first, but it is obvious that this offer is more than just random percentages and amounts tossed together on a banner. First, it allows punters of all kinds, including high rollers, to get a good deal, and second, the games included are not some random, niche titles, but well-known titles that we all love. The only downside is that the bonus on the second deposit is only 25%, and players would surely love to see at least 50% added to their balance. 

Bonus terms and wagering requirement

Before you get your hopes up, we have to inform you that the welcome bonus is available only to punters from the UK, no Grand Ivy bonus code required. Also, don’t even think of using a VPN service to sign up and claim a bonus, because both the payout and your account will be blocked. The minimum deposit required to claim each part of the welcome bonus is €20, and you have to wager both the deposit and the bonus 35 times prior to the withdrawal. Free spins' profits are capped at €100. The maximum bet allowed while playing the bonus is €5. The welcome bonus must be wagered within 30 days. 

Most slots, scratch cards and keno contribute 100% to the wager, but there are also some slots that add only 20%. Other games don’t contribute at all. The bonus terms are pretty standard and there is nothing to complain about, especially because everything is well explained in their Terms and Conditions. 

Virginia - United States The Grand Ivy bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €1500 + 100 Free Spins
35x (d+b)
-
Type

Welcome Packages

Amount
Up to €1500 + 100 Free Spins
Wagering Requirement
35x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Grand Ivy promotions are everything but grand. We are sorry to say that there are no free spins, reload bonuses or special events and seasonal deals you can get. The only type of promotion is their Loyalty Program that brings you points every time you play. You get some points every time you wager €10. Different games bring you different amounts of points - titles from Slots and Scratch and Fun Games categories bring two points, releases available in Poker and Bingo sections bring one point, while Blackjack brings 0.5 points. Play €10 on roulette, and you get only 0.25 points. 

Once you collect 1,000 points, you can exchange them for a €5 bonus. There are also some special competitions and other promotions related to the Loyalty Program, but with all this in mind, it is best to simply play without counting on any huge benefits from the program.

Usability

Grand Ivy has a pretty standard desktop interface that requires no downloads and works just fine with all the popular browsers and operating systems (including Windows and Mac). Speaking of design, it is pretty obvious that a lot of effort went into evoking the roaring 1920s by using some Art Deco-inspired elements, patterns and fonts. The result is a sleek and luxurious looking gaming site. 

Players can navigate through the website quite successfully, even if they have never played at an online establishment before. The main menu leads you through all important aspects of playing with this casino, while the menu bar on the left side gives you a chance to browse categories and use filters. The only exception to this rule are jackpot games that have no dedicated category, and for that reason can be hard to find. We can only hope they’ll consider adding this category with the next website update.

Mobile Casino

Grand Ivy mobile casino follows the same design idea as the desktop version. In elegant shades of black and grey, you’ll feel as if you are entering an elegant gaming venue and not a mobile gaming site. The mobile-optimized platform can be accessed directly from the browser on your phone or tablet, no matter the brand you are using. In the footer of the website, we noticed a small Google Play icon indicating there is also an Android App available. However, after clicking the link, Google Play notified us the link is not found. 

It seems that the link is a leftover from the past, and it would be good for them to remove this entire line of code so they don’t confuse and mislead their customers. Their mobile gaming website is more than decent, and there is no need to oversell it by suggesting there is also an app when there isn’t.

The Grand Ivy Help and Support

Customer support is available 24/7, and you can use live chat and email. Their agents are really polite and knowledgeable and do their best to explain the answer down to the last detail. We received a pretty detailed answer in less than a minute, and the live chat feature even lets you know how many people there are in front of you. 

Grand Ivy casino doesn’t have an FAQ section which is a shame. There are plenty of players who prefer to find answers on their own, or simply don’t have time to wait for a minute or two for an agent to respond. Let’s hope they’ll add this section in the future and help their customers.

Deposits and Withdrawals

Grand Ivy supports a great variety of payment methods including credit cards and e-wallets. The minimum deposit is €20, almost twice as much as with most other brands. There are brands that offer deposits starting at €5, so it is up to every punter to decide whether this is within their budget or not. The minimum withdrawal is also €20, while there are no limits for maximum withdrawals mentioned.

If you make subsequent withdrawals and deposits without playing any games the company keeps the right to block your account and refund all your deposits. The company doesn’t mention any special fees, but they do remind their customers that certain payment method providers might charge them a fee for international transactions. If there is one thing we would change about Grand Ivy payments, it would be having a separate page dedicated exclusively to all payment methods, depositing and withdrawal limits, fees, etc. That way, punters could do their math in advance, and make an educated decision on which transaction method works best for them. 

Verifying your Grand Ivy account

The company is obliged by law to run email verification, age verification and AML verification, as well as additional verification checks. And if all this sounds terrifying, let us tell you that this entire ordeal takes less than a day and is not as frightening as it sounds. The email verification is completed by clicking the link the company will send you after you register. Simple as that! 

All other verifications are conducted by providing a copy of your passport, ID card or driver’s license, as well as a proof of address (utility bill, bank statement no older than 3 months). The gaming company may ask you to provide some evidence on the origin of funds or to repeat age and identity verification at any point.

Security and Licensing

Grand Ivy is a brand managed by White Hat Gaming Limited, a company regulated by the Malta Gaming Authority, United Kingdom Gambling Commission and Swedish Gambling Authority (also known as Spelinspektionen in Sweden), which makes it as licensed as it can be. This brand is operating legally and you can sleep like a baby knowing it won’t just disappear into thin air along with your money. 

The platform is equipped with an SSL protocol that keeps your personal data and money protected. Basically, all information related to you and your money transfers is encrypted, thus making it useless for any harmful third parties. RTP for all games is listed in a special table, and we are happy to report this brand encourages safe and responsible gambling. Grand Ivy is a safe and reliable casino for you to enjoy!

Conclusion of The Grand Ivy review

Grand Ivy lives up to its name. Even though it might be considered an average-sized casino, the level of service is really high. The selection of games they offer leaves nothing to complain about, and their customer support is professional, efficient and available 24/7. They have a lovely mobile gaming site, as well as a desktop interface, and best of all - you never have to bother with downloads. 

All the downsides related to this casino are minor and are more related to the way the website is organized, not the quality of the site itself. Adding an FAQ page, a payments page and a jackpot category would help players be more efficient, but it is not anything that should be a dealbreaker.

Pros

  • A fine selection of games
  • Great customer support
  • Generous welcome package
  • Supreme live casino
  • Highly regulated

Cons

  • No pages related to fees and payments
  • No FAQ section

Screenshots

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