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The Virtual

The Virtual Casino

9.0Our score

Casino closed

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The Virtual Casino Details

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Restricted countries and regions
Available countries
    Withdrawal Times:

    Pros

    • Bitcoin accepted
    • 24/7 customer support available
    • Old-school website design
    • Selection of RTG games available
    • Good mobile site

    Cons

    • No gambling license information available
    • No live casino options

    The Virtual Casino is an online casino that is owned and operated by Refer Casinos. The site was originally launched in 2002 and has a distinctly old-school feel to it. The casino is one of the many online casinos that work exclusively with RealTime Gaming. As such, if you’re a fan of their slots and games, you are going to want to check out this site. As well as this, the casino has a range of different bonuses available for both its new and existing customers. The site is also supported on a range of different devices and players can download the casino software onto their computers to play the old-fashioned way. What else does the Virtual Casino have in store for its players? Let’s take a more detailed look in this online casino review and find out.

    The Virtual Casino review: our verdict

    What to expect at The Virtual:

    • Unlicensed casino
    • Range of RealTime Gaming games
    • Bitcoin accepted
    • Live-chat customer support offered
    • Easy to use desktop & mobile site

    The Virtual Casino is a mixed-bag of a casino. The fact that the site does not have a gambling license means that we can not recommend it to our readers. Instead, we recommend that you check out our list of top online casinos to find alternatives. 

    Away from this, the casino has a modest selection of games which will be ideal if you are a fan of RTG slots. If not, however, you are better off going elsewhere. The customer support is available 24/7, which is great. However, we noticed that the team is quite difficult getting a hold of. The live chat is only open for players who have made a deposit, and the response time for e-mail inquiries is very long. The fact that this casino accepts Bitcoin is going to appeal to some customers. The site is also very easy to use and the mobile version of the site is also very good.

    The Virtual Promotions and Bonuses

    The Virtual Casino welcome bonus is quite a hefty one. In order to access the bonus, players first need to download the casino’s software. Once they have done this, they can claim a bonus of 800% on their first deposit. The minimum amount that can be deposited in order to gain this is €30. The casino doesn’t list any information about the maximum amount that can be claimed with this bonus. They also failed to clarify this when asked. 

    If players fail to win anything with this bonus, they can claim 100% of their cashback from their first deposit which they can try and reuse. For those who deposited more than €100 on their first deposit , there is then a final 100% bonus that can be claimed. The site advertises the three combined as a 1,000% bonus. 

    To claim the three bonuses, players will need to use The Virtual Casino bonus code WELCOME1000. 

    Bonus terms and wagering requirement

    As with all welcome bonuses, The Virtual Casino bonus for new customers comes with a range of terms & conditions that players must meet in order to get their hands on any winnings they have made. 

    The bonus comes with a 30x wagering requirement. This increases to 60x if you are playing on any games other than online slots, bingo, keno, or any of the casino’s scratchcards. 

    The maximum amount that can be won from the bonus is 10x your initial deposit. The bonus itself is non-cashable. 

    Promotions and bonuses

    The Virtual Casino promotion pages offer a good selection of different bonuses and promotions for its existing customers to claim. These include a selection of different bonus types including The Virtual Casino free spins, cashback offers, and bonus deposits. 

    The casino is also home to a VIP program. This is a standard loyalty points-based program where players gain points for depositing and spending money on the site. Players can ascend the levels and by doing so, they will gain a selection of perks & bonuses. They will also get access to a selection of VIP promotions.

    Game Selection

    If it’s a gaming variety that you are looking for, then you may want to go to another online casino. If, however, you want to explore a range of top online games developed by RealTime Gaming, one of the industry’s most trusted developers, then this could be the site for you. The casino works with RealTime Gaming to provide customers with over 150 different online slot games. As well as this, the casino is also home to a selection of different table and card games and some specialty titles as well. 

    Slots and table games

    The Virtual Casino games list is populated entirely by games developed by RealTime Gaming. The site works exclusively with the company, so all of the online slots and games you will find on the site are developed by them. What the casino lacks in quantity, though, it makes up for in quality. The developers offer a great selection of games including the likes of Achilles Deluxe, Cash Bandits 3, and many more. 

    The casino is also home to a modest selection of online card and table games. This includes all of the standard titles you would expect to find at an online casino including blackjack, baccarat, poker, and roulette. 

    As well as this, the site is also home to a small selection of specialty games including popular games like keno and bingo. 

    Jackpots at The Virtual Casino

    If you want to get your hands on some big wins, then there are a number of games that make that possible on this site. The casino lists all of the popular RTG progressive jackpots, this includes Jackpot Pinata, Aztec Millions, and Megasaur. These all offer huge payouts for their players.  

    Live Casino games

    Sadly, due to the fact that the casino only works with RTG, there is no live dealer section available for players to play on. If you are looking to pit your wits against a live-dealer, then you can check our other online casino reviews where we will list a range of great casinos that have it on offer.

    Deposits and Withdrawals

    One area where this casino falls behind its competitors is deposit and withdrawal methods. Players like to have a range of different methods to do these, and while the site has a good range for deposits, it is very limited for withdrawals. The casino also has a high withdrawal limit which is a problem for players operating on a budget. 

    To deposit money on the site, players can use Visa/Mastercard, Neteller, and Bitcoin. The latter of these is a good selling point for the site. The minimum amount that a player can deposit is €30.

    The casino is much more restricted with withdrawals. The minimum amount a player can withdraw is €200 for bank transfers and €300 for checks. There are also fewer ways that a customer can use, with a bank wire transfer, check and Bitcoin being the only options.

    Security and Licensing

    Sadly, the casino does list any licensing information on its website. As such, we can not recommend that players use the casino. With no license, there is no guarantee of customer safety under any jurisdiction. That being said, for some online gamblers, playing at such a casino may be the only option and if so, we recommend that players approach the site with caution. 

    The casino does use a range of other security techniques to protect their customers. This includes the use of end to end encryption technology, as well as having their games tested for fairness by third-party agencies.

    Usability

    If you want to have a cheeky spin of the reels while you are out and about, then you can thanks to The Virtual Casino mobile casino. The site has been optimized to work on a range of different devices and screen sizes. None of the experience is lost when you make the transition to another device. 

    The casino is supported by both Android and iOS operating systems. The site does not have a mobile application but it will work on a selection of different browsers including Google Chrome, Safari, and several others.

    The Virtual Help and Support

    For players who find themselves in a spot of bother when playing at the casino, there are two main options for getting in touch with the casino for support. These are using either their live chat service or their e-mail service. The live chat service is available 24/7, however, it’s only open for players who have made a deposit. The site aims to respond to all e-mail inquiries within a 48 hour time period, however, we found that this was not the case. There is no phone number available for customers to ring. However, there is a quite useful FAQ section which contains a lot of good information. 

    These are the main categories in The Virtual Casino FAQ:

    • General questions about Virtual 
    • Software setup and technical information
    • Deposit/Withdrawal Information and security assurance

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