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True Flip

True Flip Casino

8.9Our score
Not accepted players from:Virginia - United States

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True Flip Casino Details

Choose the right casino

Website:
Game Providers:
NetEnt, Microgaming, Play'n GO, 1x2Games, Amatic Industries, Belatra, Betsoft, BGAMING, Big Time Gaming, Booming Games, Booongo Gaming, Elk Studios, Endorphina, Evolution Gaming, Ezugi, GameArt, Habanero, iSoftBet, Mr. Slotty, Nolimit City, Platipus Gaming, Playson, Pragmatic Play, Quickfire, Quickspin, Red Rake Gaming, Spinomenal, Tom Horn Gaming, Yggdrasil Gaming
Deposit methods:
Visa, MasterCard, Bitcoin, Bitcoin Cash, Dash, Dogecoin, EcoPayz, Ethereum, Litecoin, Maestro, Monero, MuchBetter, Ripple, Tether
Languages:
English, German, Spanish, Korean, Norwegian, Portuguese, Russian
Currencies:
Euros, Bitcoin, Bitcoin Cash, Dash, Dogecoin, Ethereum, Litecoin, Monero
Ripple, Tether
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
EcoPayz,Bitcoin Cash,Dash,Dogecoin,Ethereum,Litecoin,Monero,MuchBetter,Ripple,Tether
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-1 hours
Withdrawal timeframe credit/debit cards: 24-48 hours
Withdrawal timeframe bank transfers: Not offered
Withdrawal timeframe cheques: Not offered

Pros

  • 1,500+ games
  • Great live casino
  • Many languages
  • Accepts Bitcoin
  • Mobile design

Cons

  • Many country restrictions
  • Some broken links

Launched from its base in Cyprus back in 2017, True Flip Casino is one of those ultra-modern sites with excellent design (especially for mobile users) and easy navigation. There’s an awesome number of top games available from some of the best studios around the world and the live dealer releases are particularly broad compared to similar sites. A decent welcome package, the chance to level up for more goodies, and multi-lingual customer support complete the picture. The icing on the cake is that you can either use regular fiat currencies such as Euros or else make deposits and withdrawals in cryptocurrencies such as Bitcoin. So, let’s see if this online casino lives up to the hype or if it makes us want to truly flip a table in frustration…

True Flip Casino review: our verdict

What to expect at True Flip:

  • 1,500+ games
  • Great live casino
  • Many languages
  • Accepts Bitcoin
  • Mobile design

This one surprised us, as we had little knowledge about what to expect when we started playing here. However, we were mightily impressed with the professional design, the excellent layout, and the superb number of great casino games available. Add to this the fact that all major payment methods (including cryptocurrencies) are accepted, support is available 24/7, and the site can be changed into many languages and you can see why we rate True Flip so very highly!

The welcome bonus at True Flip consists of a single deposit offer that will get you some additional funds for trying your luck at various different releases and a total of 50 free spins for the super-popular Rich Wilde and the Book of Dead. In fact, you can claim 150% up to €300 or 40 mBTC if you’d rather make your initial deposit in Bitcoin. That’s a pretty decent offer in our book, and it only takes a deposit of €200 to fully max out the deal, giving €500 in playing funds. Just note that the minimum deposit to claim the deal and the spins stands at a reasonable €20. And, as you are unlikely to get a better offer after this one, we suggest taking full advantage.

Bonus terms and wagering requirements

With such a good welcome offer, we were expecting to see some harsh terms and conditions thrown into the small print. However, True Flip is doing everything by the book and has set the wagering requirements for the bonus amount only at the industry standard of 35 times. The same wagering applies to any winnings obtained from your 50 free spins for Book of Dead. However, you only get 10 days in which play through the bonus amounts and free spins winnings – normally you would get around 30 days to complete this at other casinos.

It’s also worth noting that only slots contribute 100% towards your play through targets. Table games will contribute at 5%, whereas Live Casino releases and video poker titles will not contribute anything at all. Therefore, we recommend only playing slots during this period, so that you can meet the wagering requirements in the fastest way possible. Also, the maximum bet allowed during this period is €2, so be sure to stay under that until the wagering is complete.

Finally, we must complain about the fact the Terms and Conditions link on the Promotions page itself did not work – a major violation of casino regulations, we feel. Therefore, we had to search the site and use the more General Terms & Conditions link in the footer area of the site.

Promotions and bonuses

We found mention of a Second Wind Bonus in the full terms and conditions. However, it wasn’t advertised on the main Promotions page, which seems very strange. This deal essentially turns the welcome bonus into a two-part offer. So, on your second deposit of €20 or more, you’re entitled to a 50% bonus of up to €400, which is pretty decent! Just note that the same terms and conditions apply, such as 35 times wagering, €2 max bet limits, and the 10-day timeframe.

While we would love to report that there are lots of promotions available once you’ve used up your welcome bonuses, but the site was still working out its reward scheme at the time of writing and there was no season promotion running either. So, all we can do for now is look forward to the ‘Levels, Buffs & Badges’ program that was advertised as Coming Soon and speculate on the joys this may bring. If we were betting people (and we certainly are), we would say this is going to be a loyalty scheme, whereby you’ll be given exclusive bonuses, free spins packages, and additional rewards the more you play and deposit. For now, we’ll return to this another time.

Slots, Jackpots, Table Games, Live Casino & More

The more than 1,500 casino games available on this site come from a veritable who’s who of the best providers on the planet. For example, there are releases from the esteemed likes of NetEnt, Play’n GO, Elk Studios, Quickspin, Yggdrasil, Ezugi, and Evolution Gaming (to name but a few). Plus, the fact that you can choose to see only the games from certain providers in each section makes it a breeze to find all of the titles released by your favorite studio. Nice!

Slots and table games

Video slots and fruit machines are by far the most populated sections on the site. In fact, they can be found across several different categories, including All Games, Slots, Jackpots (see below for more on this one), and Providers. But the filtering doesn’t end there. Additional choices can be made to only see things such as Slots, Jackpot, Featured, Popular, New, and Tournament, followed by options to select to view things from the perspective of Most Popular, A-Z, or Z-A. Finally, you can search for a game directly or a provider from the bar at the top.

Heading into the Slots category and choosing Most Popular brings up top-quality titles such as Book of Dead, Bonanza, Legacy of Dead, Victoria Wild, Starburst, Mega Moolah, and Valley of the Gods. This just goes to show you the variety of themes, as well as multiple game providers all competing for your attention at True Flip. The only thing we think is lacking here is the ability to filter out all of the games that aren’t considered classic fruit machine slots, as these are buried in amongst the video slots and are not that easy to find without a lot of scrolling.

The table games are very plentiful and well organized. However, the only subcategories are Roulette, Dice, and Cards. It would’ve been nice to separate the Blackjack, Baccarat, and Video Poker releases, too, we feel. Nevertheless, the variety is astounding and there’s bound to be something for everyone as a break from slots or for those who don’t like live casino releases.

True Flip jackpot slots

Jackpot slots and other games get their own section, with some useful filtering options included in the subcategories. Therefore, you can choose from Popular, Featured, and New whenever you’re on the hunt for the biggest prizes in the business. We already mentioned the headline-grabbing Mega Moolah series above, and there are plenty of the other multi-million games from Microgaming and others available here, including Divine Fortune from NetEnt, Holmes and the Stolen Stones from Yggdrasil, and The Slotfather from Betsoft Gaming.

Best of all, the current jackpot totals are shown in an overlay on each of the game logos, giving you a chance to assess which releases are about to blow their top and which ones should be left alone until their prize totals go into the red. So, we couldn’t be happier with the Jackpots section at True Flip and we found lots of titles that took us back to our first days of playing.

Live casino games

The Live Casino games get their own section on the site, too. And, thankfully, there are some better filter options than there are for the regular table games section. So, once you’ve chosen Live Casino from the main menu, you get to further narrow down what to play by either picking Live Blackjack, Live Roulette, Live Baccarat, or Live Poker, followed by the following choices for how they are displayed: Popular and New. This makes navigating the games easy and intuitive.

There are a great many titles to play in each of the categories mentioned above. This is because there is not just one provider (as seen at the majority of sites offering live dealer titles), but five of them: NetEnt Live, Evolution Gaming, Ezugi, Pragmatic Live, and Spinomenal. So, no matter if you want to play different versions of the classic table games, or if you’d rather play something out of the ordinary like Monopoly Live, True Flip has you covered for every scenario.

There are almost too many available payment methods for depositing and withdrawing here. But we can assure you that all the major debit/credit cards, eWallets, vouchers, prepaid cards, and speedy wire transfers are available. This is in addition to various cryptocurrency options. In fact, there are loads of them, including Bitcoin, Bitcoin Cash, Ethereum, Ripple, Litecoin, Dogecoin, Tether, Cardano, Neo, and even an exclusive True Fip Token (referred to onsite as TFTs).

Each of the different payment methods comes with varying minimums and maximums for what can be deposited or withdrawn over a given time period. We were pleased to see no fees charged whatsoever (except for True Flip Tokens being charged at 1 TFT per withdrawal), and processing times were near enough instant across the board – you then only have to wait however long it takes your payment method provider to funnel your money through the system. Therefore, we’re more than happy that all types of players will be very happy with the options.

Verifying your True Flip account

At some point during your first few weeks or else at the time of your first withdrawal, you will be asked by one of the customer support agents to complete your account verification and security checks. There’s nothing to worry about, however, as these are daily painless, won’t take much time and are now seen as the standard thing across the entire iGaming industry. Therefore, when the time comes, be ready to send in copies of your official documents to prove your identity (via a passport, national ID card, or driver’s license) and your home address (this be done with a copy of a bank statement or else a recent utility bill, for example). But, as we say, there’s no need to panic – just comply as soon as you can to get the boring stuff out of the way.

Being a cryptocurrency casino, there really is only one main option when it comes to licensing. That’s why True Flip Casino is regulated by the Government of Curacao. Other advantages of this license mean that the casino can operate in many different territories across the globe – however, there are many countries that are restricted, so it’s always best to check if your nation is on the True Flip green list. As well as having proper licensing in place, this site is backed up with full SSL encryption across all of its pages, meaning that your personal and financial data is kept under lock and key whenever you’re sending or receiving data from the site’s servers.

We already praised the design and layout of True Flip Casino in our introduction, and we love the fact that it has been made to make both desktop and mobile users feel right at home from the get-go. In fact, we feel that this is the kind of site that other brands should look towards whenever they’re considering a facelift of their own sites. It just flows so very well and is visually appealing at all times. Right up top, you always have access to the return Home logo, Games lobby, and various things like Sign In/Out, Deposit, etc. Everything else is kept inside a neat dropdown hamburger menu in the top left-hand corner. This contains links for vital pages such as Games, Promotions, Payment Methods, and Help Center. You can also change the language from English into Finnish, German, Korean, Norwegian, Portuguese, Spanish, or Swedish.

Live Chat can be launched at any time from the simple speech bubble icon that floats in the bottom right-hand corner of the screen at all times. Then, everything else you might need is contained at the bottom of the site in the footer area. So, you get another language selector, as well as links to pages such as Responsible Gaming, Terms of Use, Privacy Policy, Contact Us, Complainants, and so on. Finally, on the right-hand side, there are various social media links for following and contacting the team via Facebook, Telegram, Twitter, Instagram, and Steam. All in all, then, we can’t say enough good things about the great look and feel of True Flip Casino.

Mobile casino

Things are just as perfectly laid out when accessing the site from smaller touchscreen devices such as iPhones, iPads, or their Android equivalents. The hamburger menu comes into full effect here, as it neatly tucks away the most vital pages and can be accessed whenever needed with a single touch. Plus, all of the same functionality discussed above regarding the desktop wite is ready and raring to go on the mobile version – we had no trouble signing in, depositing, playing games, withdrawing winnings, or contacting customer support from an old iPhone, for example. We didn’t find any games that weren’t compatible with our phone either (though we’re sure a few of the older ones won’t be available due to them being created in Adobe Flash).

Heading over to the Help Center brings you to the main FAQ section first. And, we must say that the excellence on display in terms of design is carried across to this page as well. In the middle of the launch screen is a huge search bar for asking your question, followed by the top questions asked by other players. Then, down the left-hand side of the screen are all of the questions in relevant categories, with answers that are easy to understand yet very informative.

These are the main categories in the True Flip FAQ:

  • Games
  • Account
  • TFL Token
  • Bonuses
  • Website Related Questions
  • Legal
  • Feedback

If for some reason your particular inquiry is not shown on the FAQ page, then you can always get in touch with the customer support team at any time of the day or night. The best option we found was to simply launch the live chat window, enter our name and email address, then just start typing away. We always received a friendly answer within less than a minute and the fact that we could ask a question in the dead of night and still get a quick response pleased us.

For those who would prefer to use their phone messaging capabilities, the site recently added a Whatsapp number, so you get in touch that way via +44 (0)7440 691659. And if email is more your thing, you get your answers that way by sending questions over to support@trueflip.io. For the latter, you can expect an answer within a couple of hours but sometimes it takes longer.

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