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Vera John

Vera John Casino

9.4Our score
Not accepting players from:Virginia - United States

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Vera John Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Dumarca Gaming Ltd.
Live chat:
No
Withdrawal methods:
SkrillMasterCard View more  EcoPayz, Trustly
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 2-5 days
Withdrawal timeframe bank transfers: 3-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • High-quality games
  • Excellent live casino
  • Fabulous promotions
  • Loyalty points shop
  • Mobile-friendly site

Cons

  • Support is not 24/7
  • Country restrictions
  • Old school design

Vera&John is an older site that is partnered with one of the oldest online casinos in the world: InterCasino. Because of this, the site design is a little dated (and you’ll have to really love seeing bright blue with popping pink accents if you’re going for this one) but the functionality is up there with the best of them. Established in 2011, there are now hundreds if not thousands of top-quality Vera&John games from multiple providers, a range of excellent payment methods, and great customer support (although live chat isn’t quite 24/7). So, let’s get right down to the business end of proceedings to see if this site can still take on more modern online casinos…

Vera John Casino review: our verdict

What to expect at Vera John:

  • High-quality games
  • Excellent live casino
  • Fabulous promotions
  • Loyalty points shop
  • Mobile-friendly site

There are a few things we would like to see improved, such as having more payment methods available, a few more table games, and 24-hour customer support for the live chat and phone options. However, these minor niggles are far outweighed by what is an excellent site for those who love to play slots, card games, and live casino titles. The focus on highly entertaining tournaments and regular promotions all year round really helps make this site feel extremely fun. Therefore, we can only urge players to visit Vera&John and try it for themselves ASAP!

Vera John Promotions and Bonuses

The welcome bonus offer is as simple as it could be – and there’s no need to mess around trying to enter a Vera&John bonus code or anything like that. Plus, as it’s a one-part deal without needing multiple deposits to unlock, it suits players who want to keep things as easy as possible. So, the Vera&John bonus offer is a straightforward 200% up to €100 deal. That means you’re getting the opportunity to triple your playing funds, with two-thirds of the cash being put up by the casino. Furthermore, the minimum deposit amount is a super low €10, so it’s more than affordable for all types of players – although high rollers would probably want to look elsewhere, of course, so that they can get even more for a large deposit. 

The only downside of this deal is that there are no Vera&John free spins included, which is a shame! Now let’s take a quick look at the small print and ensure there are no hidden catches…

Bonus terms and wagering requirements

The main term to be aware of is that there is a wagering requirement of 40 times the bonus amount claimed. This is fairly reasonable, even though it is slightly higher than the 35 times that has been adopted across most of the iGaming industry. Any game can be played during the wagering period of 30 days, but some carry more weight than others. Therefore, all slots and instant games like scratch cards contribute 100%, while blackjack, pontoon, and all live casino games are rated at 10%. Any other types of games carry a 15% contribution percentage.

Other things to note are that bets are capped when using bonus funds. Therefore, the max bet on slots in €6.25, while this rises to €25 for table games. Finally, players based in the United Kingdom, Japan, Norway, or Finland cannot claim this bonus, with the same being true for those wanting to make their first deposit via Neteller or Skrill – using another method is fine, however.

Promotions and bonuses

If there’s one standout feature above all others, it’s that there are plenty of Vera&John promotions running all year round. To give a tiny taster of this, we’ll go over the complete list of what was available at the time of us writing this review. Up top was a €50,000 prize pool competition for a recently launched game: Money Train 2. A September Raffle offered players the chance to win up to €1,000, Daily Drops and Weekly Wins were being run in partnership with Pragmatic Play, and there were even more promotions being sent to our inbox on the regular.

Tournaments are a big thing here, too, with a new one starting up on a near-daily basis (but at least once a week). This keeps the fun factor going for months if not weeks, especially if your favorite games happen to be slots. At the time of writing, there was a Tournament-tastic promotion running, featuring a payout of €1,500 for the top 33 players on the following games: Gold Digger, Morgana, and Fu Fortunes: Megaways. So, be sure to check the dedicated Tournaments page regularly to ensure that you don’t miss out on the next big one.

Finally, we need to make a special mention of the loyalty points program at Vera&John. This recently changed from an overwhelming 50 different levels to a more manageable seven. Playing your favorite games enables you to gradually climb the ranks, and once you’ve picked up enough points, you can spend them on bonuses, prizes, and goodies at the VJ Shop!

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

As we said above, there are plenty of great releases here, and with some of the games studios powering the site, you can expect to find hours of entertainment each time you visit. To name just a few of the most notable suppliers, there’s NetEnt, Play’n GO, Microgaming, NextGen, and Evolution Gaming, as well as plenty of others. That means all of the major categories of slots, table games, and live casino are covered many times over and the fun never stops. In fact, there’s an excellent filtering system available at Vera&John, too, which we’ll cover below…

Slots and table games

Video slots and classic three- and five-reel fruit machines are the overwhelming most populated sections here. However, there’s an excellent range of keywords that can be chosen to help you zero in on exactly the right game for any given moment. For example, there are some more general categories, such as Provider of the Month, VJ Favorites, and Forgotten Favorites, among specific selections for Slots, Jackpots, Slingo, Roulette, Blackjack, Baccarat, and Poker. All of this makes it super simple to find what you’re looking for in a matter of moments – and coupling this with the ability to search by Games Provider makes it an absolute doddle.

Heading over to the VJ Favorites section, we can get a small taster of the type of games offered here. For example, the top seven titles at the time of writing were as follows: Hawaiian Dream, Battle Dwarf, Yokozuna Clash, Pirates’ Plenty: The Sunken Treasure, Jammin Jars, Gemix, and The One Armed Bandit. So, as you can plainly see, there is a lot of variety here, and this extends across the range of themes, bonus features, number of paylines, and so on. Good stuff!

When it comes to table games, there is a separate category for that, in addition to the more specialist search filters mentioned above. However, the choices offered when choosing this filter were not vast at all. In fact, we noted just 15 such titles. But something is clearly off because choosing Roulette alone brings up 11 games. So, while we applaud the use of such granular search terms, there’s something wrong with the way they’re implemented, which is a shame. 

Jackpots at Vera&John

The VJ Jackpots section has no such problems, fortunately. And the range of titles, mainly from the excellent Microgaming stable, has all of the headline makers along with a current live feed of the prize pool right underneath each game tile – this makes it a breeze to track which ones are likely to go nuclear very soon and which ones to avoid due to the fact they’re recently been won. Notable jackpot games featured on the site (ones we recommend as being well worth trying at your next opportunity) include Mega Moolah Isis, Book of Atem: WowPot, Wheel of Wishes, Mega Fortune, Joker Millions, King Cashalot, and Holmes and the Stolen Stones. Excellent!

Live casino games

The range of games featuring live croupiers in HD-quality streams is fairly decent but not earth-shattering compared to other sites we’ve seen. However, because the esteemed Evolution Gaming is onboard for powering the vast majority here, meaning that you get a whole gamut of excellent titles based on famous game shows, board games, and the plain quirky or unrecognizable. These include Mega Ball 100, Football Studio Pro, Dream Catcher, Side Bet City, and Monopoly Live. But, of course, there are numerous tables for all different budgets for those who want roulette, blackjack, baccarat, sic bo, and dragon tiger, for example. Plus, if you’re looking for VIP action or something in a different language from English, there are a few different options available. So, all in all, we have to tip our hat to Vera&John in this section.

Deposits and Withdrawals

Based on the country from which you access the site, the following currencies can be used for either depositing or withdrawing at the casino: euros (EUR), Brazilian reals (BRL), Chilean pesos (CLP), Norwegian krone (NOK), Swedish krona (SEK), and US dollars (USD). However, when it comes to payment methods, the choice is somewhat limited, although we must admit that the major ones are all there and the majority of players should be covered. So, therefore, you get a choice of Visa, Mastercard, Neteller, Skrill, Trustly, and ecoPayz. All can be used for withdrawals, but strangely the two credit cards on the list cannot be used for deposits. On the plus side, there are no fees whatsoever, and payment processing takes 24-48 hours.

Verifying your Vera&John account

When you first register a new account, you will be sent an email within a couple of seconds (check your spam folder if nothing comes through) with a verification link inside. Clicking that will take you right back to the site and you’ll be able to play within seconds. Then, around the time of your first withdrawal request, you will be required to complete a couple of security checks. This involves scanning or photographing a couple of documents and uploading them for customer support to check. First of all, you’ll need a form of identification, such as a passport, driver’s license, or national ID card, then you’ll need something official that shows your full name and address – therefore, it’s wise to have a recent utility bill or a bank statement on hand.

Security and Licensing

Vera&John used to have three of the strongest licenses in the iGaming industry, but pulling out of the UK negated the need for one of them from the UKGC. So, now the brand holds two gaming licenses that enable it to operate in various territories around the world. These are from the Malta Gaming Authority (MGA) and the Swedish Gaming Authority (known locally as Spelinspektionen). These are both rock-solid licenses and should give players every confidence in this brand, especially when full SSL encryption is used on every page to protect your data.

Usability

While the site is kind of gaudy with the bright blue and pink color scheme, we have to admit that getting around and finding the different pages is a breeze thanks to some great design and layout choices. For example, everything you will need to use on a regular basis is housed within the top strip of the page. A large pink VJ bubble takes you back to the homepage at any given time, with icons and links to VJ’s Casino, Live Casino, and Promotions running alongside. Below that, you get contextual links to other related pages – so these change depending on what page you’re looking at. On the homepage, you get links for Daily Jackpots, Slingo, and Tournaments.

Over on the right-hand side, you get the usual sign up and sign in buttons and options, along with a ‘Forgot Password?’ link or a Deposit button if you’re already logged in. Then you get to choose (via flags) to change the site language from English into any of the following five tongues: Brazilian Portuguese, Finnish, German, Norwegian, and Peruvian Spanish. Therefore, there are lots of options if you find English a little hard to understand. This is great to see!

In the bottom right-hand corner of every screen is the current time in CET (useful for ensuring that you’re not late for a tournament or if a promotion is still running) and a link to the Help popup. We’ll cover more on the latter below. Then, scrolling all the way to the bottom of the site reveals links to all of those informational pages that you only need to see every now and then. In the footer, you’ll find two extra languages (Japanese and Swedish), and pages grouped into the following categories: About, General, Security, and Help.

Mobile casino

There’s a dedicated page for the Vera&John mobile casino, though there really doesn’t need to be. All you need to do is point your mobile browser at the site URL and away you go – although the mobile page does give some useful instructions for creating a bookmark or saving a direct link on your home screen. There are no apps to download or QR codes to capture. The site just works on any screen size, though things are obviously rearranged to make the most efficient use of the available screen real estate. While some of the games might not be available (if they’re very old and built on the now obsolete Flash technology), there is still a good selection running into more than a thousand. So, there’s no compromise using iOS or Android devices. Plus, all the other functions like depositing, withdrawing, and playing games work perfectly.

Vera John Help and Support

Whenever you get stuck, the first thing you should do is head over to the FAQ page – this is available from the footer or via the Help menu in the bottom right-hand corner of the screen. The questions and answers given on this page are comprehensive, well-written, and tinged with just the right amount of humor to keep it from being a dry read. So, it’s hats off again here, VJ!

These are the main categories in the Vera&John Casino FAQ:

  • Verification
  • My Account
  • Deposits
  • Withdrawals
  • Bonus
  • Promotions
  • Games
  • Technical
  • Responsible Gaming
  • General

If your inquiry isn’t covered by one of the FAQs, then there is an excellently trained and friendly customer support team available. It’s unfortunate that it isn’t available around the clock, but at least the core hours of the day and evening are covered from 09:00 to 23:00 (CET). This applies to the Live Chat function that will get you someone to talk to within around 30 seconds, which is pretty good. A phone call to the UK office on the number +44 20 3608 0424 will get you a similar response time within the hours given above. Then, whenever your inquiry is not very urgent or you need to check something in the middle of the night you can email over your question via [email protected] or by filling out an online form within the Help Center.

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