Overview
Viking Bingo is an online casino that specialises in online bingo games. The site is owned and operated by Jumpman Gaming Limited. Jumpman are responsible for a range of great online casinos that operate throughout the UK. As a bingo site, Viking Bingo has its sights set on the British market. The casino is available in various other countries but players can only use the site in the English language. As its name might give away, the site has a Viking theme which influences a lot of the website's design as well as the bonuses and promotions that players may be able to get their hands on. Does Viking Bingo deliver an enjoyable online casino and bingo experience? Let’s take a more detailed look at the casino in this review and find out.
Bonuses
There are many Viking Bingo bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Viking Bingo casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino, Live Casino & Bingo Games
Don’t let the name Viking Bingo fool you, this site has more to offer players than just a range of good bingo games. The casino also has a great selection of online slots and other games for customers to choose from. This variety of gaming makes Viking Bingo a great spot for online gamblers.
Slots and Table Games
When it comes to the range of games on offer, Viking Bingo manages to score a full house. The site has worked with some of the industry’s most established and respected developers in order to bring players a diverse and interesting gaming experience.
The site is home to 500 slots from the likes of Microgaming, NetEnt, Blueprint Gaming and several other top developers. Those looking through the list of Viking Bingo games and slots are not likely to be disappointed. The site also lists a good amount of jackpots and progressive jackpot games among its collection.
Viking Bingo is also home to a good selection of online table and card games. Players can try their luck on all of the popular games like blackjack, baccarat, roulette, and poker.
Bingo Games at Viking Bingo
Bingo is where the focus is at with Viking Bingo. The site has a range of games available for players to choose from. These include 90, 80, and 75 ball games, as well as live games that run at various points throughout the day.
Live Casino Games
If you're looking for a little bit more of an authentic gambling experience, then Viking Bingo has a few options for you. While the site doesn’t have a separate section for live dealer games, it does list several live dealer titles in its table games section. Players can try out live versions of both blackjack and roulette, each of which comes with experienced online dealers.
Usability
Viking Bingo has a great mobile site which allows players to play their favourite slots and bingo games while they are out and about. The casino has used HTML5 technology to make sure that all of its games work perfectly on a range of different mobile devices including phones and tablets.
Viking Bingo mobile casino is supported on both Android and iOS operating systems. There is currently no mobile application available for Viking Bingo.
Viking Bingo Help & Support
Unfortunately, one area where Viking Bingo is lacking is in the customer support department. The site only has two methods that customers can use to contact them and those are e-mail and Facebook. To make things worse, players may end up waiting up to two working days to get a response from the e-mail support team. The lack of a live-chat option or even a phone number is certainly a mark against the casino. At least the social media support is supposedly instant.
The only option customers have if they find themselves in a jam and they need an instant response is the casino’s FAQ section.
These are the main categories in the Viking Bingo FAQ:
- Account management
- Deposits
- Bonuses
- Withdrawals
- Source of funds
- Support
Payment Methods
Being able to get your money in and out of an online casino is essential to the online gambling experience. Viking Bingo has made sure that there are plenty of options available for its customers to choose from.
To deposit funds on the site, players can use a variety of different methods including Mastercard/Visa, PayPal, Paysafecard, and Pay by Mobile. The minimum amount of money a player can deposit on the site at one time is £10. The casino does not charge players for making a deposit at the casino.
In terms of withdrawals, players can use the majority of the same methods with just a few exceptions. The minimum amount that a player can withdraw is also £10. The casino doesn’t charge for withdrawals. The speed of your withdrawal will depend on the method you choose to use, with e-wallets like PayPal often being the fastest. To use a method to withdraw, it must have first been used to deposit.
Security
Knowing that you can play safely and securely at an online casino is a big priority for many customers. Viking Bingo has several measures in place to make sure that its customers can sleep easy knowing that they are in safe hands.
The casino is licensed and regulated by the Alderney Gambling Control Commission for activities outside of the UK and the United Kingdom Gambling Commission for activities in the country. These are both highly respected gambling licenses and they demonstrate that the casino is up to date with all of the latest industry standards and regulations.
From a technology point of view, the casino uses the latest 128-bit SSL encryption technology to make sure that all of its customers' private data is kept safe. The casino is also tested by several third-parties including SQS to make sure that all of their games are fair and random.
Viking Bingo is also a part of the gamble responsibly program in the UK. The casino has a range of useful links and resources that its players can access if they feel as though they need help or support with their gambling.
Conclusion
Viking Bingo is a good online casino from Jumpman Gaming. The company is fairly reliable when it comes to offering casinos with a great games selection and Viking Bingo is no different. The selection of slots and bingo games is definitely the biggest selling point of the site. The casino’s selection of promotions and bonuses is also notable.
Sadly, the site is let down somewhat by its limited customer service. The lack of live-chat and a phone number can make playing on the site extremely difficult. The Facebook support partially makes up for this drawback. Yet, we'd say it's not enough to make us happy with the overall customer care provided by Viking Bingo.