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VIPs Casino

VIPs Casino

9Our score

Games Provided by Top Developers

Not accepting players from: Virginia - United States

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VIPs Casino Details

Restricted countries and regions
Available countries
Casino type:
Live chat:
No
Withdrawal methods:
Bank Wire TransferSkrill View more  PayPal
Withdrawal Times:

Pros

  • Numerous payment options
  • Mobile-friendly website
  • Licensed by MGA and UKGC
  • Ongoing bonuses and promotions available
  • Progressive jackpot slots available

Cons

  • Limited live chat hours
  • No phone support

VIPs Casino took its first steps in 2019 with the idea of providing online gamblers a fast and simple way to enjoy their favorite online casino games. Starting with just over 800 online casino games is a good move, considering every game category is available including live casino games, powered by amazing gaming studios. You will need something to motivate you to join the platform and that comes in the form of a welcome bonus that features 500 free spins. A few other promotions including cashbacks follow it up. The site is mobile-friendly, so you can take VIPs wherever you go. Other than that, GoodLuckMate explores other aspects of this casino to give you a 360-degree look so you can make an informed decision.

VIPs Casino review

What to expect at VIPs Casino:

  • Over 800 casino games
  • 500 free spins in the welcome offer
  • Games from top-tier software providers
  • Excellent customer support
  • Live dealer casino available

Table of Contents

Game Selection

Casino & Live Casino 

Enjoy the over 800 casino games offered in VIPs lobby ranging from famous slot games, global progressives, table and card games. Not forgetting live dealer casino games if you prefer the authentic casino experience. 

Slots and table games

Over 730 slot games await you in the slots section if you love luck-based games. Of these slots, you will find retro-games with three reels that will take you back in time when slot games kicked off. More advanced video slots are available if you prefer exciting themes, multiple pay structures, reels, and bonus features among others. The providers here are a mix of veterans in the industry as well as upcoming studios. Look out for titles from Play’n GO, Red Tiger Gaming, Lightning Box, Microgaming, NetEnt, Ainsworth, Inspired Gaming, Stormcraft Studios, etc. The elaborate search function allows you to filter games by the provider, type of slot, and suggestions as well. 

Table and card games also feature in the lobby with slightly under 140 titles available. The titles skirt around 4 major games – blackjack, roulette, baccarat, and video poker. Here, you will find single and multi-hand games with bets starting from as low as €0.01. 

Jackpots at VIPs Casino

VIPs Casino offers you a chance to bag big wins in its jackpot section. In total, you can expect to find over 50 jackpot slots here from multiple software providers. You won’t find most of the popular global progressives but on the flip side, you get to try out new titles from different gaming studios. iSoftBet, NetEnt, Pragmatic Play, Oryx, and Play’n GO are some of the renowned software providers powering this section. Some of the popular titles include Leprechaun Goes to Hell, Lara Croft Temples, and Tombs, Wish Upon a Jackpot, Divine Fortune, and Aztec Gold MegaWays. 

Live Casino games

Play to your satisfaction in the live casino section where you have a chance to show off your skills against professional croupiers and other online players. Evolution Gaming is the sole game provider in this section and that means outstanding quality. The casino classifies the games in 4 categories – baccarat, blackjack, game shows, and roulette. Of course, each game comes with several variants and that means different challenges. 

Each game comes with a professional dealer and bets start from as low as €0.01. Live streaming is available in HD as well as a real-time chat functionality that allows you to interact with other online players as well as with the dealer.

VIPSCasino Game Selection

VIPs Casino welcome offer

VIPs Casino wants to welcome you to its lobby like the VIP you are. The operator offers a comprehensive welcome package comprising a cash bonus and free spins. To show its appreciation to you for joining the platform, you stand to receive a 100% match bonus up to €200. It doesn’t stop there! For slot lovers, the casino offers up to 500 free spins to use on the Book of Dead slot game. However, you won’t receive the free spins at once.

On the first day, standby for a 100% match bonus up to €200 plus 100 free spins on Book of Dead. Login on the second day and you will receive another 100 free spins to use on Book of Dead. This will continue for the next three days until you deplete your entire welcome bonus package.

Bonus terms and wagering requirement

As is the case when it comes to bonuses and promotions, the welcome bonus package in VIPs Casino comes with several terms you must satisfy. For starters, you must deposit at least €20 to claim the bonus. That’s as far as the deposit goes. To claim the free spins on the second to the fifth day, you only need to log in. 

Once you claim the bonus, you will have 21 days to use it. During this time, you must meet the wagering requirement set at 35 times the bonus amount. The same wagering requirement (35x) applies to all winnings from the free spins. Only after satisfying these requirements will the casino allow you to withdraw. 

Virginia - United States VIPs Casino bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to €200 + 500 Free Spins
35x (b)
-

Welcome Bonuses

100% up to £50 + 20 Spins
35x (b)
-
Type

Welcome Packages

Amount
Up to €200 + 500 Free Spins
Wagering Requirement
35x (b)
Type

Welcome Bonuses

Amount
100% up to £50 + 20 Spins
Wagering Requirement
35x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

VIPs Casino disappoints when it comes to ongoing bonuses and promotions because of the little selection available. At the time of writing this review, the operator had only three ongoing time-sensitive promotions. Other than that, there’s a Cashback program that promises to pay back up to 20% of your weekly losses. This will happen on Friday but only on losses above €75. It’s even more disappointing that the casino doesn’t have a VIP program, considering the operator’s title.

VIPSCasino Bonuses

Usability

Gamblers who love playing on the go will be happy to know VIPs is mobile-friendly. That means you can pick up right where you left it on your desktop while on the move. Everything works well with smooth transitions between pages and this is thanks to HTML5 technology. This technology optimizes the site to fit on any screen regardless of the operating system the device runs. 

There’s no mobile app, which means all you need is a mobile web browser and a stable, high-speed internet connection to play your favorite game. Speaking of games, the casino offers a majority of its games in the mobile version, so you should have access to plenty of entertainment.

VIPSCasino Mobile Casino Usability

VIPs Casino Help and Support

VIPs Casino believes in the C.A.R.E mantra - Customers Are Really Everything. That’s why the operator offers three ways to get help while on the platform. Before contacting the customer support representatives, you can start by finding solutions in the FAQ section. The operator makes it easy to find answers by grouping issues under major topics.

These are the main categories in the VIPs Casino FAQ:

  • Deposit
  • Cash out
  • Submit Documentation
  • Technical Problems
  • Bonus Policy
  • Forgot Your Password
  • Frequently Asked Questions

If you don’t find a satisfactory answer within the FAQs, you can opt for the live chat service. Despite operating for limited hours (08:00 CET to 00:00 CET), you will still get fast answers to your queries. There’s an email address you can use if you prefer that method but prepare to wait up to 24 hours for answers.

VIPSCasino Help Support FAQ

Deposits and Withdrawals

When it comes to getting in the game, VIPs Casino offers a variety of payment methods. To fund your account, the operator offers traditional options such as credit/debit cards from VISA and MasterCard. Other deposit options include Bank Transfer, Klarna, Trustly, Skrill, Neteller, ecoPayz, PayPal, Rapid Transfer, GiroPay, Interac, EasyEFT, Ticket Premium, AstroPay, etc. All options here offer instant deposits. 

For your withdrawals, the casino offers a much shorter list although it features some of the deposit options. That includes all eWallets and credit/debit cards.

Security and Licensing

VIPs Casino isn’t the type to take chances with its players’ security, which is why it boasts two licenses from two of the most respected regulatory authorities as far as online gambling goes. The Malta Gaming Authority and the United Kingdom Gambling Commission are known for imposing strict rules and regulations to protect players from predatory operators. 

The casino guarantees overall website security by using the latest 128-bit Secure Socket Layer (SSL) encryption technology. On top of that, the operator fortifies its security by using firewalls to secure its servers. With these two, players can rest assured knowing their sensitive data is secure from unauthorized access.

Conclusion of VIPs Casino review

Credit goes to VIPs Casino for coming out of the gate strong as a great online casino, as evidenced by the numerous games touching on all categories, making sure they encompass all types of players. On top of that, it makes sure the games are accessible on any mobile device and works as fine as they do on the desktop version. The welcome bonus is quite something, especially the 500 free spins on offer but the promotions beyond this fall short in terms of the numbers. 

The customer support offers great help but the limited live chat hours mean players will have to restrict their gameplay within those hours if they need help or play on and hope they don’t encounter problems.

VIPSCasino Review

Pros

  • Numerous payment options
  • Mobile-friendly website
  • Licensed by MGA and UKGC
  • Ongoing bonuses and promotions available
  • Progressive jackpot slots available

Cons

  • Limited live chat hours
  • No phone support

Screenshots

Casino - FAQs

  • Yes, you can play at VIPs Casino from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

  • Yes, VIPs Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at VIPs Casino. If you can’t find answers to your questions on that page, simply contact their support department.

  • Which payment options you’ll have available to choose from at VIPs Casino is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, VIPs Casino does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

  • Yes, there are several progressive jackpot games to choose from at VIPs Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at VIPs Casino.

Emma

From
Reviewed on December 15, 2020
The game library is varied enough seeing as it features three game genres including live games and my favourite, video slots. And since I've visited each category, my wins have totalled about $56 which isn't too bad. The dual licenses from UKGC and MGA mean I'm in good hands, especially in regards to my payment details. At the least, the casino is mobile-friendly enough that it launches easily from my S7 Edge. I don't even mind the absence of a mobile app. The live chat is available and n the end, I can't ignore that feature. For one, I don't have to wait too long for answers since replies come in within a minute.
I hate the fact that the casino doesn't support cryptocurrency as a payment method due to how fast it is. Not only that, it's more convenient since I don't need to fill in my payment details. The agents aren't the nicest I've talked to, especially the way some of them pend your question after their first reply. Likewise, I would have liked to see the live chat available 24/7.

HENRI

From
Reviewed on November 30, 2020
The live dealer category rocks no matter how I look at it since I've found all of my favourite live blackjack variants. For instance, there's a variant that allows bets as low as €0.01 which is just amazing. While the win won't be over the top, the risk is low at the least. When you've been to different online casinos, one thing I know for sure is that the welcome bonus mustn't feature fair wagering requirements. I don't have to wager the bonus winnings more than 35 times. The live chat is available and it's only fast, the live chat is super friendly as well. Not only that, the answers have been really informative. In terms of mobile optimization, the casino is pretty decent running seamlessly from my iPhone. So far, I haven't faced any issues with games loading up. Instead, everything has been fast and heck, the mobile library features most of the games available.
One of the disappointing things about this casino is that the live chat is only available for limited hours of the day.

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