Disclosure: GoodLuckMate.com is reader-supported. We may earn commissions if you play through links on our site.
VIPs casino Details
Choose the right casino
Restricted countries and regions
- American Samoa
- Antigua and Barbuda
- Bosnia and Herzegovina
- Bouvet Island
- British Indian Ocean Territory
- Burkina Faso
- Cape Verde
- Cayman Islands
- Central African Republic
- Christmas Island
- Cocos Islands
- The Democratic Republic of The Congo
- Cook Islands
- Costa Rica
- Cote D'Ivoire
- Czech Republic
- Dominican Republic
- El Salvador
- Equatorial Guinea
- Falkland Islands
- Faroe Islands
- French Guiana
- French Polynesia
- French Southern Territories
- Heard Island and Mcdonald Islands
- Vatican City
- Hong Kong
- Isle of Man
- North Korea
- Marshall Islands
- New Caledonia
- New Zealand
- Norfolk Island
- Northern Mariana Islands
- Papua New Guinea
- Pitcairn Islands
- Puerto Rico
- Saint Helena
- Saint Kitts and Nevis
- Saint Lucia
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- San Marino
- Sao Tome and Principe
- Saudi Arabia
- Saint Barthéley
- Sierra Leone
- Solomon Islands
- South Georgia and the South Sandwich Islands
- Sri Lanka
- South Sudan
- Svalbard and Jan Mayen
- East Timor
- Trinidad and Tobago
- Turks and Caicos Islands
- United Arab Emirates
- U.S. Minor Outlying Islands
- U.S. Virgin Islands
- British Virgin Islands
- Wallis and Futuna
- Western Sahara
- Saint Martin
- Bonaire, Sint Eustatius and Saba
- Sint Maarten (Dutch part)
- U.S. Miscellaneous Pacific Islands
- Canton and Enderbury Islands
- Johnston Island
- Wake Island
- Pacific Islands Trust Territory
- Kuala Lumpur
- Numerous payment options
- Mobile-friendly website
- Licensed by MGA and UKGC
- Ongoing bonuses and promotions available
- Progressive jackpot slots available
- Limited live chat hours
- No phone support
VIPs Casino took its first steps in 2019 with the idea of providing online gamblers a fast and simple way to enjoy their favorite online casino games. Starting with just over 800 online casino games is a good move, considering every game category is available including live casino games, powered by amazing gaming studios.
VIPs casino review: our verdict
What to expect at VIPs Casino:
- Over 800 casino games
- 500 free spins in the welcome offer
- Games from top-tier software providers
- Excellent customer support
- Live dealer casino available
Credit goes to VIPs Casino for coming out the gate strong as is evidenced by the numerous casino games touching on all categories, making sure it encompasses all types of players. On top of that, it makes sure the games are accessible on any mobile device and works as fine as they do on the desktop version. The welcome bonus is quite something, especially the 500 free spins on offer but the promotions beyond this fall short in terms of the numbers.
The customer support offers great help but the limited live chat hours mean players will have to restrict their gameplay within those hours if they need help or play on and hope they don’t encounter problems.
More information about the casino
VIPs Casino wants to welcome you to its lobby like the VIP you are. The operator offers a comprehensive welcome package comprising a cash bonus and free spins. To show its appreciation to you for joining the platform, you stand to receive a 100% match bonus up to €200. It doesn’t stop there! For slot lovers, the casino offers up to 500 free spins to use on the Book of Dead slot game. However, you won’t receive the free spins at once.
On the first day, standby for a 100% match bonus up to €200 plus 100 free spins on Book of Dead. Login on the second day and you will receive another 100 free spins to use on Book of Dead. This will continue for the next three days until you deplete your entire welcome bonus package.
As is the case when it comes to bonuses and promotions, the welcome bonus package in VIPs Casino comes with several terms you must satisfy. For starters, you must deposit at least €20 to claim the bonus. That’s as far as the deposit goes. To claim the free spins on the second to the fifth day, you only need to log in.
Once you claim the bonus, you will have 21 days to use it. During this time, you must meet the wagering requirement set at 35 times the bonus amount. The same wagering requirement (35x) applies to all winnings from the free spins. Only after satisfying these requirements will the casino allow you to withdraw.
VIPs Casino disappoints when it comes to ongoing bonuses and promotions because of the little selection available. At the time of writing this review, the operator had only three ongoing time-sensitive promotions. Other than that, there’s a Cashback program that promises to pay back up to 20% of your weekly losses. This will happen on Friday but only on losses above €75. It’s even more disappointing that the casino doesn’t have a VIP program, considering the operator’s title.
You will need something to motivate you to join the platform and that comes in the form of a welcome bonus that features 500 free spins. A few other promotions including cashbacks follow it up. The site is mobile-friendly, so you can take VIPs wherever you go. Other than that, GoodLuckMate explores other aspects of this casino to give you a 360-degree look so you can make an informed decision.
Enjoy the over 800 casino games offered in VIPs lobby ranging from famous slot games, global progressives, table and card games. Not forgetting live dealer casino games if you prefer the authentic casino experience.
Over 730 slot games await you in the slots section if you love luck-based games. Of these slots, you will find retro-games with three reels that will take you back in time when slot games kicked off. More advanced video slots are available if you prefer exciting themes, multiple pay structures, reels, and bonus features among others. The providers here are a mix of veterans in the industry as well as upcoming studios. Look out for titles from Play’n GO, Red Tiger Gaming, Lightning Box, Microgaming, NetEnt, Ainsworth, Inspired Gaming, Stormcraft Studios, etc. The elaborate search function allows you to filter games by the provider, type of slot, and suggestions as well.
Table and card games also feature in the lobby with slightly under 140 titles available. The titles skirt around 4 major games – blackjack, roulette, baccarat, and video poker. Here, you will find single and multi-hand games with bets starting from as low as €0.01.
VIPs Casino offers you a chance to bag big wins in its jackpot section. In total, you can expect to find over 50 jackpot slots here from multiple software providers. You won’t find most of the popular global progressives but on the flip side, you get to try out new titles from different gaming studios. iSoftBet, NetEnt, Pragmatic Play, Oryx, and Play’n GO are some of the renowned software providers powering this section. Some of the popular titles include Leprechaun Goes to Hell, Lara Croft Temples, and Tombs, Wish Upon a Jackpot, Divine Fortune, and Aztec Gold MegaWays.
Play to your satisfaction in the live casino section where you have a chance to show off your skills against professional croupiers and other online players. Evolution Gaming is the sole game provider in this section and that means outstanding quality. The casino classifies the games in 4 categories – baccarat, blackjack, game shows, and roulette. Of course, each game comes with several variants and that means different challenges.
Each game comes with a professional dealer and bets start from as low as €0.01. Live streaming is available in HD as well as a real-time chat functionality that allows you to interact with other online players as well as with the dealer.
When it comes to getting in the game, VIPs Casino offers a variety of payment methods. To fund your account, the operator offers traditional options such as credit/debit cards from VISA and MasterCard. Other deposit options include Bank Transfer, Klarna, Trustly, Skrill, Neteller, ecoPayz, PayPal, Rapid Transfer, GiroPay, Interac, EasyEFT, AstroPay, etc. All options here offer instant deposits.
For your withdrawals, the casino offers a much shorter list although it features some of the deposit options. That includes all eWallets and credit/debit cards.
VIPs Casino isn’t the type to take chances with its players’ security, which is why it boasts two licenses from two of the most respected regulatory authorities as far as online gambling goes. The Malta Gaming Authority and the United Kingdom Gambling Commission are known for imposing strict rules and regulations to protect players from predatory operators.
The casino guarantees overall website security by using the latest 128-bit Secure Socket Layer (SSL) encryption technology. On top of that, the operator fortifies its security by using firewalls to secure its servers. With these two, players can rest assured knowing their sensitive data is secure from unauthorized access.
Gamblers who love playing on the go will be happy to know VIPs is mobile-friendly. That means you can pick up right where you left it on your desktop while on the move. Everything works well with smooth transitions between pages and this is thanks to HTML5 technology. This technology optimizes the site to fit on any screen regardless of the operating system the device runs.
There’s no mobile app, which means all you need is a mobile web browser and a stable, high-speed internet connection to play your favorite game. Speaking of games, the casino offers a majority of its games in the mobile version, so you should have access to plenty of entertainment.
VIPs Casino believes in the C.A.R.E mantra - Customers Are Really Everything. That’s why the operator offers three ways to get help while on the platform. Before contacting the customer support representatives, you can start by finding solutions in the FAQ section. The operator makes it easy to find answers by grouping issues under major topics.
These are the main categories in the VIPs Casino FAQ:
- Cash out
- Submit Documentation
- Technical Problems
- Bonus Policy
- Forgot Your Password
- Frequently Asked Questions
If you don’t find a satisfactory answer within the FAQs, you can opt for the live chat service. Despite operating for limited hours (08:00 CET to 00:00 CET), you will still get fast answers to your queries. There’s an email address you can use if you prefer that method but prepare to wait up to 24 hours for answers.