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William Hill

William Hill Casino

8.9Our score

Great Gaming Variety Available

Not accepting players from: Virginia - United States

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William Hill Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
No
Withdrawal methods:
SkrillMaestroMasterCardBank Wire Transfer View more  InstaDebit, PayPal, William Hill Cash Direct, WebMoney, Yandex Money, QIWI, EcoPayz, Fast Bank Transfer, EPS, Euteller, POLi, SafetyPay, Trustly, GiroPay, Neosurf, Todito Cash, Bank Cheque, PaysafeCard, Sofortuberweisung
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 5-10 days
Withdrawal timeframe cheques: 7-10 days

Pros

  • “All” game categories available
  • In-Play betting with live stream
  • Plenty of welcome bonuses and promotions
  • FAQ plus live chat, email, phone and Twitter support
  • Licensed by GRA and UKGC

Cons

  • Games spread around in different categories
  • No overview of promotions across game categories

William Hill has something for all kinds of players. This game operator doesn’t just have a Casino and a Live Casino, they also offer games like Bingo, Poker and Sports Betting. The game selection is good in all categories, and each category also has its own bonus and promotions. Plus, you can opt in to several of the welcome bonuses. That way you can get off to a good start in more than one game category!

William Hill Casino review

What to expect at William Hill:

  • Great selection of games in all categories
  • Slots, table games, bingo, betting and real poker
  • 24/7 customer support + FAQ
  • Licensed and secure gambling operator
  • Mobile casino with or without app

Table of Contents

Game Selection

Casino, Live Casino, Bingo, Poker & Sportsbook 

You can find all of the main categories of games in the main menu at the top of the site. The categories you’ll find are Betting, Vegas, Live Casino, Casino, Games, Scratchcards, Bingo, Poker and Macau. Several of these are operated fairly independently of each other, and that’s also why some types of games can be found in several of the groupings. For instance, slots can be found in four different game categories: Vegas, Casino, Games and Macau. 

Slots and table games

William Hill Casino is probably the first place you’ll head if you’re looking to play slots, but this is actually not the game category that contains the most slots. As mentioned, the slots are found in four different main game categories, and this can make it a little hard to get a good idea of the full selection of slots this online casino has to offer. If you’re looking for your favorite slots, chances are you’ll find them in William Hill Games. Here you can find video slots, classic slots and jackpot slots from NetEnt, Big Time Gaming, Quickspin and Yggdrasil, just to mention a few of the most popular game providers. 

Each category that contains slots has a search box so you can easily find your favorite, but the rest of the filtering and sorting features are different in each of the categories. Most of the main pages have groupings of games, and this is where you can see the top games for each slot type. Another nice feature is that you can get information about the game before you even open it. You’ll find information about the RTP (Return to Player) and pay lines, as well as the best bonus feature in the game. The way this is displayed in the different categories will vary, but having this information should make it easy for you to decide on a new game to try. 

Most of the game categories that offer slots also have table games. What you’ll find are digital table games, although the William Hill Casino also displays live table games. 

Jackpots at William Hill

You’ll find jackpot games in almost all of the categories that offer slots, and the category the games are placed in depends on which game provider they’re from. You’ll find some of the most popular jackpot slots in William Hill Macau. This category contains only Asian-themed games, meaning this is where you’ll find most of the slots from Red Tiger Gaming. These are games with a progressive jackpot that will drop every single day.

The Casino mainly offers jackpot games from Playtech, such as the Age of the Gods games, and games with jackpots from, among others, NetEnt and Yggdrasil. William Hill Vegas offers not only daily drop jackpots but also jackpots that drop every hour, in addition to random jackpots that don’t have any time limits.

Live Casino games

The William Hill Live Casino has more to offer than the average online live casino. Not only can you find popular games from both NetEnt and Evolution Gaming, you’ll also get to try some exclusive tables made especially for players at William Hill. The exclusive live tables offer roulette and blackjack, and since they’re only open to players at this casino, you’ll usually be able to find a free spot. 

The non-exclusive tables, of course, also offer many different variations on both blackjack and roulette. But, in addition to these two games, you can also find game show games, baccarat, sic bo and casino poker. Conveniently, all games are also grouped by the game type, so you can see the full range of tables for each game. The minimum bet limit is displayed in the game lobby for each game, and you can see how many players are currently active on the table.  

Sportsbook and betting 

With 35 different odds categories in the William Hill Sportsbook, you shouldn’t have any problem finding a game, match or event you want to bet on. Not only do they cover a lot of sports, but the selection of odds in each category is also better than what we’re used to seeing from other online bookmakers. If you choose a sport and then scroll down the page, you’ll find yet another thing that William Hill does better than most. Under the section with odds, you’ll find lots of information about the sport itself, different leagues and championships, and of course, you’ll also find a few betting tips. This is something that at least the players who are new to sports betting should have a good look at. 

Your bet slip is always located on the right-hand side of the screen, and you can change it, add to it or submit it anytime you like. As soon as you add more than one bet to it, you’ll also see the options for combination or system bets. As with the odds themselves, you can choose if you want to see them displayed as decimals, fractions or as American odds. The settings for this are found in the main menu of the William Hill Odds page. 

Live odds

Live betting is perhaps the most exciting way to bet, and this is, of course, also something that’s offered in this sportsbook. In fact, the most popular In-Play odds will be the first odds you’ll see on the site when you enter the game category called William Hill Betting. By choosing In-Play in the side menu, you’ll get to see all the live events that offer odds, and you can simply choose the sport you’re interested in and place your bets in a matter of seconds. 

The thing that really makes William Hill the betting operator of choice for many players is that they offer the option of not only betting live, but also following the match live. When you place a bet on a match, you might also be able to watch it live, through a live stream. Not all of the events offer this option, but you can always filter the In-Play odds available so you only see the ones that you can stream.

Bingo at William Hill

You have the choice of 75-ball, 80-ball and 90-ball bingo in the William Hill bingo rooms, but there isn’t just one room to choose from for each game type. You’ll find rooms with different prices per ticket, as well as rooms with different limits on how many tickets you can buy for each game. A new bingo game starts at least every minute, so you won’t have much of a wait before you can start playing. 

In addition to the bingo rooms, you’ll also find bingo slots, and you can also find ones with a progressive jackpot!

Real poker

Video poker and casino poker are offered in the slots and table games categories, but if you want to play real poker against other players, you can do this too. You have the option of either downloading the William Hill Poker software or playing directly in your browser. The poker games they offer are, for the most part, Texas Hold’em, Omaha and Stud Poker. With a wide selection of tables, there are buy-ins and table limits suited to professional high rolling poker players as well as beginners and casual players. Choose between poker tournaments, sit & go and cash games.

William Hill welcome offer

There isn’t just one William Hill welcome offer available for new players. Almost all of the main game categories have a different bonus offer, and the best part is that you can take part in several of them. Even though we do find it a little troublesome that there are so many categories of games, it’s actually a good thing when it comes to bonuses. Since the different main pages are more or less independent of each other, this also means you can be eligible for several different first deposit bonuses if you choose to play all of the game types at William Hill. Here’s a quick overview of the new player bonuses at William Hill:

Sports bonus
Bet £10 get £30 bonus as a 2 x £15 free bet – bonus code: P30

Vegas bonus
300% deposit bonus – max bonus £30

Casino bonus
100% deposit bonus – max bonus £300

Live Casino bonus
100% deposit bonus – max bonus £100

Game bonus
300% deposit bonus – max bonus £30

Bingo bonus
Bet £5 get £25 bonus

Poker bonus
Get £100 bonus

Before you sign up and make your first deposit, you should check the bonus terms to make sure you’re located in a country that qualifies for a bonus. There may be some country restrictions, and there may also be other offers for players from certain countries. 

Bonus terms and wagering requirement

To be able to claim a William Hill bonus, you always need to opt in. No bonuses are added automatically to your account, so if you skip this step, you won’t get a bonus. You have to opt in before you make your qualifying deposit. In most cases, you simply have to choose the bonus on the deposit page, but some bonuses, like the sports bonus, may require you to enter a William Hill bonus code to redeem them.

The wagering requirement and other bonus terms will differ, not only per game category but also per bonus. Just because the wagering requirement for one bonus is x4 (like the bingo bonus), doesn’t mean it’s the same for other categories. For example, the live casino bonus requires a turnover of 70x before the bonus funds get converted into real money, while the Games bonus only requires a turnover of 50x.  

Also note that the betting bonus is added as 2x free bets, which means you won’t get bonus money added to your account when you make your deposit. These free bets will be added once your initial bet (minimum £10) has settled. The poker bonus is added in £5 increments as you collect poker points.

Virginia - United States William Hill bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Free Spins

Claim up to 10 Free Spins
N/A
-
Type

Free Spins

Amount
Claim up to 10 Free Spins
Wagering Requirement
N/A

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

In the site’s main menu, there’s a promotions tab. However, this doesn’t contain bonuses for all game categories, so if you want to see all of the bonuses and promotions available to you, you’ll have to go to each and every game tab. This is perhaps not the best solution we’ve seen for this; nevertheless, this is how William Hill has chosen to do it. The benefit of this, however, is that you’ll be able to easily see which bonus offers you can get for each game type, which is a good thing if you’re only interested in a few games from this game operator.

Usability

The usability at William Hill is both good and bad. Something we don’t like so much is the fact that some games seem to be spread out all over the website. This is pretty much the situation for the slots and other digital games. Putting the games in a lot of different groupings makes it hard to get a proper overview. In fact, it’s pretty much impossible to do this. This also affects being able to get a complete picture of all the bonuses, since they aren’t collected together in one place. If the promotions tab actually displayed all the different offers, it would improve the user experience a great deal.

However, there are also some aspects we do like quite a bit. The information about each game is a big plus, but the betting tips and the sports information in the sportsbook are also great. 

Main services, such as payments and account information, are always easy to find in the top right-hand corner of the site. Other information, like terms of use, help pages and that kind of stuff, is located in the footer of the williamhill.com website. Unfortunately, the footer layout and information aren’t the same across all of the categories, so the information you can find depends on what page you are on.

Mobile Casino

The best way to play using your smartphone or tablet is by downloading the free William Hill app. You can find this in the App Store, and you’ll also find a link to it when you access the normal website from your mobile browser. If you want to play directly from your web browser, it’s also possible to do this. The browser works just as well no matter what type of device you’re playing on and regardless of the screen size or operating system it has. Thanks to the slide-out menu in the top left corner, you’ll be able to navigate the site just as easily in the William Hill mobile casino as you can from a desktop device.

William Hill Help and Support

By clicking “Help” in the footer of any page at William Hill, you’ll get to the help pages. The first thing you’ll see is their FAQ. In it, they’ve answered all of the most commonly asked questions across all game categories and main topics. Above the FAQ itself, you can also search the help pages for the information you’re looking for. If they’re experiencing issues of some sort with the site itself or with their systems, you’ll see a notification about this at the very top of the help pages.

These are the main categories in the William Hill FAQ:

  • My Account
  • Promotions
  • My New Account
  • Sports Rules
  • Gaming Query
  • Responsible Gambling
  • Betting Query
  • Deposits & Withdrawals
  • Terms & Conditions / Privacy

In addition to the questions that have already been answered in the FAQ, you can also ask your own questions or request help from the customer support agents. You can contact them by live chat, email, phone or by sending them a tweet. Their response time is usually good across all contact methods, but as always, the live chat is the best option if you want immediate help.

Deposits and Withdrawals

The payment options you’ll have available to you depend on your location. Quite a few deposit and withdrawal methods are restricted to particular countries, and players in some countries will have a vast selection while players in others may have fewer options. Visa, MasterCard, Maestro, Skrill, ecoPayz, bank transfers and PayPal are just some of the most common payment methods

Even though most players have just as many withdrawal methods available to them as deposit methods, you’ll never see all of the available methods at once when you request a withdrawal from your account. The methods you’ll see depend on the methods you’ve used for deposits because most methods for cashing out have to be mapped to the account before they become visible, and this can only be done if you’ve first used them to fund your account.  

Verifying your William Hill account

As with any casino, sooner or later you’ll get a request to verify your account. Some players may have to complete the KYC verification before they can even sign up to the casino and make a deposit, while other players may be able to use the site and play for a long time before they’re asked to submit any documents. This all depends on which country you’re registering from and which payment methods you’re using. How you play and bet may also affect whether a KYC request is triggered. 

Once you’ve been asked to verify your account, you simply send in the documents they’ve asked for, which will include ID, proof of address, and possible also proof of ownership of the payment methods you’ve used. The verification is usually completed in less than 48 hours.

Security and Licensing

William Hill is a company registered in Gibraltar, and this means they’re operating under a gambling license from the Gibraltar Regulatory Authority (GRA). However, this is not the only license they have since they’re also regulated by the UK Gambling Commission (UKGC). The UKGC license can only be used for players residing in the UK, while the license from the GRA is used for players in other countries. The GRA license is well known for being one of the safest and most secure gambling licenses for players residing in unregulated gambling markets, meaning countries or states that don’t have their own local gambling authorities for online operators.

Conclusion of William Hill review

It’s always a bit hard to conclude about a casino and betting operator that offers many different types of games since there are usually things that are both good and not so good. What we can say is that if you’re looking for a betting operator, then William Hill should be one of your top choices. Not only do they have a good selection of odds to bet on, they also generally have good odds. The information and guides on the site are also very good. To top it off, you can even follow the games you bet on via live stream. On the other hand, if you’re  only looking to play casino games, you may find better options. It’s not that the game selection is bad — because it really isn’t — just that the usability is not as great as we’ve seen at other online casinos. 

All in all, we can say that William Hill is a good choice for players who are looking to find a big collection of all types of games at one gambling operator. But, if you’re only interested in one type of game, you might find other operators that suit you better. Unless you’re just looking for sports betting, of course, because this is, without a doubt, what William Hill is best at.

Pros

  • “All” game categories available
  • In-Play betting with live stream
  • Plenty of welcome bonuses and promotions
  • FAQ plus live chat, email, phone and Twitter support
  • Licensed by GRA and UKGC

Cons

  • Games spread around in different categories
  • No overview of promotions across game categories

Screenshots

Casino - FAQs

  • Yes, there is a sportsbook available at William Hill, and they offer a wide range of betting options. You can bet on sports as well as other events, like politics, reality-TV and more. However, the selection might differ according to the country you’re playing from.

  • Yes, there are several progressive jackpot games to choose from at William Hill. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at William Hill.

  • Claiming a bonus at William Hill is easy. A William Hill bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • Yes, you can play at William Hill from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size. Alternatively, you can download the William Hill app.

Yrjo A.

From
Reviewed on December 15, 2020
Being able to talk to the customer support anytime I want is one of the incentives of playing here. I left the last casino I bet because I prefer playing early in the morning. The game collection features plenty of titles ranging from video slots, table games, and bingo to live dealer games. Of course, my favourite game category remains the last one, or to be more specific, the live blackjack and baccarat. If you've been wondering, the FAQ page is quite simply one of a kind, since it features plenty of categories. But I still recommend using the live chat first and the FAQ page whenever the agents are slow. And except for one time, they've always replied within a minute. Before I forget, there's also a Sportsbook section here which I like to visit when I get bored of playing casino games.
The wagering requirements attached to the welcome bonuses are a joke if you ask me. For instance, winnings from the live games bonus must be wagered an impossible 70 times, or else I won't be able to withdraw it.

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