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Winaday

Winaday Casino

8.8Our score
Casino closed

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Winaday Casino Details

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Pros

  • Another option for cryptocurrency enthusiasts
  • All games made in-house by the main site operator
  • Continuous tournaments
  • Compelling loyalty programs
  • 24/7 customer support

Cons

  • Only supports the US Dollar currency
  • Relatively unheard of licensing body
  • Small game selection

Winaday casino operates under the Slotland Group, which has been in the business since as far back as 1998. This US dollar based casino features a range of games developed in-house by Slotland and appears to be more specifically aimed at those interested in using cryptocurrencies to fund their balance with. First opening its doors to customers in 2007, there’s a lot of things that make Winaday highly unique from its competitors. You can find their vision and mission statements on their About Us page, which makes the customer their focal point. We would however recommend you read through our review to get the full picture.

Winaday Casino review: our verdict

What to expect at Winaday:

  • Cryptocurrency focused
  • US dollar based casino
  • Persistently running tournaments
  • Bonuses offered on your 5 opening deposits
  • Clear loyalty program

As unfortunate as it is to say, Winaday casino does have a lot of shortfalls that we don’t think can make them compete with a lot of other online casinos available today. The competition is simply so fierce, with a well saturated market, players are now spoilt for choice with thousands of games, promotions and constant site updates to keep them engaged. 

Winaday is missing out on a lot of this by only supporting US dollars and having a very small in-house selection of games. This makes it a very hard sell to convince people to jump over from another casino or start their gaming adventures here. While the site is very functional and well optimized, it most likely won’t win any awards for presentation in its current outdated state. This is also without mentioning the relatively unheard of licensing body that has hardly any reliable information regarding its operation.

With all that being said, there’s certainly some points to be made for what Winaday does right. Cryptocurrencies are gaining a lot of traction in the online casino industry, yet many casinos have not caught up to the trend yet, which Winaday has done a lot to focus on. Keeping all of their game selections in-house as well, should make it all the more easy for them to offer you assistance on the games, if you ever require it. Constantly running tournaments and a loyalty program that provides points that you can exchange for cash, as well as other perks, is quite a nice way of keeping players engaged and rewarded as well.

There’s a lot of reasons why a player might choose to try out and stick with Winaday Casino. It is however a site that we would have a very hard time of recommending wholeheartedly.

Winaday Promotions and Bonuses

The welcome package features 5 Winaday bonuses that offer up to $100 of bonus funds each. They are all deposit bonuses that you can opt in for using the Winaday bonus code “WELCOME1” for your 1st bonus, then “WELCOME2” for the 2nd and so on, all the way to “WELCOME5”. Bonus codes can be redeemed under the separate “Bonus Code” tab, within the cashier window.

The 1st welcome deposit bonus is a 100% match up to $100. This is followed by 3 deposit bonuses of 25% up to $100, followed by a 5th and final 85% deposit bonus up to $100. These bonuses are only possible to acquire on your first 5 deposits respectively, so keep in mind that your 3rd deposit should be matched with the “WELCOME3” bonus code, regardless whether you decided to use the 2nd bonus code on your 2nd deposit or not.

Bonus terms and wagering requirement

All of the 5 Winaday welcome bonuses require a minimum deposit of $25, which is a little higher than the standard €10 that is usually required for other casino’s welcome offers, even when taking into account currency rates. When depositing and claiming your bonus, your total playable funds will be combined into a bonus balance. This bonus balance will then need to be played through 25 times to complete the wagering requirements. This is actually a rather low requirement, especially for the first deposit bonus. The fact that 3 of the bonuses are a only 25% match does equalise things somewhat though. The games available to wager through include slots, keno and video poker, so you will not be making progress through playing the roulette table games.

Promotions and bonuses

The range of Winaday promotions generally consist of different bonus and cashback offers. As far as we could tell, Winaday free spins isn’t really a thing and isn’t even mentioned anywhere in their terms and conditions. The real focus instead appears to be on tournaments, as well as their loyalty programs.

Tournaments run on a regular basis and are focused around a single slot. You will need to score points to be able to climb the leaderboard, which is done by playing and winning on the coinciding slot game. Each winning payline equates to 1 point and the top 10 players are then awarded a bonus, which can be activated via a bonus code. You can keep up to date on the leaderboards and the rules of the tournament from the dedicated tournaments page.

Winaday offers 2 types of loyalty programs, which come in the form of a VIP program and a points scheme. The VIP program consists of 4 different levels, which go from Bronze to Platinum level. Achieving a higher level will unlock new reward potentials, as well as directly tie into how many points you can earn. Points are earned through wagering and can be directly converted into cash from the Cashier page.

Game Selection

Casino Games & Jackpots

While there’s a decent amount of choices when looking at the list of Winaday Casino games, it must be said that it doesn’t come close to competing with the wide array of choices offered at a lot of other online casinos. What you do get though, is a selection of slots, table games and video poker. Slots can be searched under all slot games and penny slot games.

One nice feature is the Winners Page, which is found at the bottom of the site and showcases a variety of winning payouts, as well as when it was and what game it was achieved on.

There’s also a free play mode that you can select when logging in, which is mutually exclusive from the real money mode. So, if you want to try a game out in demo mode and without spending any real cash, then you have the option from the login screen.

Slots and table games

There’s about 70 slot games to choose from here, which is a far cry from a lot of other sites offering up choices in the hundreds, if not thousands. You also won’t find any variety of big name providers here, as all the games are actually developed by Slotland. This is due to the fact that Winaday is operated by Slotland. 

There’s 20 penny slots available to choose from out of the approximately 70 total slots and you are also able to select your favourites, which will appear in their own separate tab. Apart from that, there’s no other way to filter your search, if you are looking for a particular title or type of game, such as jackpot slot games.

There’s 4 table games available, which is admittedly quite disappointing, with 2 versions of keno and 2 versions of roulette. Unfortunately no blackjack table games, which is again disappointing. There are however 14 video poker games to choose from, including Deuces Wild and Jacks Or Better, which is not bad at all when it comes to choice.

Jackpots at Winaday 

The best way to find specific games that involve a jackpot would be actually to go over to the Winners page. From here you can filter through jackpot games, which includes titles such as Grand Liberty and Vegas Vibes. Most of the previous jackpot winners appear to have been winning jackpots in the hundreds of thousands of dollars, which is certainly amazing to see. While it doesn’t come close to the progressive jackpots of Mega Moolah for instance, it is important to consider that these operate on a much smaller network with fewer overall players. It’s also good to see that the jackpot reset starts at $50,000 US.

Deposits and Withdrawals

When first visiting the cashier page, you would be forgiven for thinking that this casino only accepts cryptocurrency payment methods. The first payment options you will see are Cardbit and Coinify by default. These are methods that allow you to use your cryptocurrency wallet to make payments with. There’s a lot of emphasis on using cryptocurrencies at this casino, as you will see a lot of it featured in user interface elements and help pages. 

You can however use more traditional payment methods by going into the cashier page and clicking on the “Create New Method” button. This will give you a few more conventional payment methods to choose from, with MasterCard, Visa and Neteller being available. Once you have “created” a new payment method, you will be able to quickly select it from the initial cashier screen. There’s also the options to delete or edit a saved method.

As mentioned earlier in our review, payments can only be accepted in the US dollar currency. Currency exchange fees will be calculated from your chosen payment methods end, which could be your bank for example. This is a major negative for this online casino, as the vast majority of its competitors offer a range of different currencies for customers to choose from. This is likely owed to the focus on cryptocurrencies they are going for, which does not appeal to everyone.

Verifying your Winaday account

There’s no option to immediately verify your Winaday account, as you will instead need to wait for the billing team to contact you directly via email. There’s also hardly any information given about the process, which is in place to counter money laundering activities and promote player safety. This process usually gets its own dedicated page or mention in the FAQ page at other casinos, but here information is noticeably lacking. 

Even when contacting their customer support, little information could be given except for the fact that the billing team would get in touch as and when necessary. Many other casinos will also have a dedicated document uploader embedded in their site, along with instructions, which allows you to send sensitive documentation securely. It is honestly very disappointing to see an online casino, in the modern industry climate, not do more to make the verification of a player’s account as smooth and secure as possible, while still being informative.

Security and Licensing

Winaday casino falls under the Slotland Group, which is licensed by the Anjouan Gambling authority. We wouldn’t be surprised if you haven't heard of this small island in the middle of the Indian Ocean. Nestled between Mozambique and Madagascar, Anjouan (also known as Nzwani), is not well known throughout the industry and therefore its license doesn’t hold much sway. There is also little information to be found regarding their policies, entry requirements and their level of participation when handling disputes. This mixed with Anjouan’s past political instabilities does not really give much comfort, as opposed to the well trusted and widely used Malta Gaming Authority licensing body.

The Slotland Group have nonetheless been in operation for over 2 decades, which is hard for an online casino to achieve without having garnered some trust and reliability in its operation. There’s also a privacy policy page available from the Winaday site, which you can look through to see the manners in which your data is used, stored and protected, as well as certain rights you have regarding it. Just remember that the data protection of your place of residence takes precedence, should you find something insufficient.

Usability

The usability of the site definitely sings function over form. While it may not be the most modern looking or stylized online casino on the market, most players tend to look for something that just works over looking pretty, which Winaday achieves. The site is very well optimized, while making navigation a breeze. A lot of options, like visiting the Cashier or Promotions page, will open a pop-up window, meaning that you never leave the home page. This makes it very easy to go back and forth without having to load up different pages or tabs.

As the list of games isn’t very big here, there isn’t really much need for search bars or extensive fiters to find what you are looking for. A live support button is also neatly placed at the bottom right of the page, which gives you instant access to the customer support, no matter where you are onsite. This casino keeps things very simple and therefore accommodates a much more intuitive design and feel when it comes to browsing through its different pages.

Mobile Casino

You can actually find information about the Winaday mobile casino site directly from the desktop version. There’s even a QR code embedded, which provides instant access to the mobile site when scanned with your mobile device. The mobile version has a lot of elements moved around to make certain features front and center. The first things you will see when logging in are message notifications, bonus code redemption and your cash balance. You can then scroll down from there to find their selection of games. Everything else is neatly tucked into the menu icon at the top left of your screen, which reveals a list of all necessary functional and informative pages. The mobile and desktop sites both have a very simple design, which isn’t necessarily a bad thing, since navigation is also made simple. Due to the already well optimized performance of the desktop version, you can expect the same smooth performance on the mobile version as well.

Winaday Help and Support

You can find a lot of informative links at the bottom of any Winaday page, including different informative pages on cryptocurrency, as well as an FAQ and Help page. This page gives you a list of different topics that are neatly segmented into sessions that you can reveal or hide as you see fit, making questions and answers very easily legible and simple to sort through. 

These are the main categories in the Winaday Casino FAQ:

  • General Questions
  • Account Questions
  • Banking
  • Tournaments

The Winaday customer support team can be contacted via email or live chat and are open on a 24/7 basis. Our experiences with the customer support team was pleasant and informative and any waiting time we experienced was accompanied by a timer that would let us know the approximate length of the queue, to a rather accurate degree. You can rate your interactions with an agent with a thumbs up or thumbs down during the chat and ending the chat brings up a question regarding your knowledge of Bitcoin. 

There are 4 different email addresses provided on the Contact Us page, which can lead you to the support team, billing or VIP department. The 4th email address given is for affiliate related queries and you will most likely be relying on the general inquiries email address given, which will let you get in touch with the support team.

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