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Jackpot Paradise

Jackpot Paradise Casino UK Review

With over 1,000 games, including slots, table games, live casino games, and more, Jackpot Paradise UK Casino offers a great gaming experience.

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Our rating
Game Selection
UK Bonus Offers
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Over 1,000 games
Unfavourable bonus terms
Great mobile experience
Not many live dealer games
Excellent payment options
Solid customer care
Perks for loyal users

UK Bonus Offers

Jackpot Paradise UK Casino Bonuses for New Customers

The welcome bonus is the first bonus you’ll get at Jackpot Paradise, which can be well worth partaking in. The specific offer will change once in a while, but a doubling of your initial deposit is quite common. 

Typically, there will be no Jackpot Paradise no deposit bonus for new players. But if they have a campaign for this, you’ll find it here on this page. Thus, the bonus you can claim as a welcome offer at this casino will normally require a deposit. However, the amount you’d like to deposit is up to you, as even a minimum deposit amount will trigger the bonus. You won’t need any bonus or Jackpot Paradise promo codes, so claiming your bonus couldn’t be easier. 

Bonus Terms

Jackpot Paradise’s bonus offers come with bonus terms just like any other online casino. The terms aren’t great but they are far from the worst we’ve seen. First, the wagering requirement you must complete before you can withdraw any winnings from your bonus is 50x. This is a bit higher than you expect at the best casinos. Only the bonus funds need to be wagered, and you’ll always start by playing with the money you deposited. You’ll start playing with and wagering the bonus funds if you lose money.

Another term for the welcome bonus is a cap on the max winnings you can get from it. This is set at 3x of your bonus amount. In other words, if you get a bonus of, for example, £100, then £300 is the maximum you can cash out. If you have more than this when the wagering requirement has been completed, and you’re ready to withdraw, the funds exceeding 3x the bonus amount will be debited from your account. 

If you normally use Skrill as your preferred deposit method, you should try another option for your first deposit. Skrill is excluded from the welcome bonus, so a deposit made with this e-wallet will not trigger the welcome bonus. 

Ongoing Promotions

After you’ve used your welcome bonus, there are more bonuses you can claim. The promotions page on the casino’s website has a full overview for you. Checking that before making new deposits can be a good choice. Another good tip is to allow the casino to send you an email with promotions and bonus offers, so you can stay on top of any new offers they have. Match-up bonuses and Jackpot Paradise free spins might be among the offers you can claim. 

Rewards Programme

While playing at Jackpot Paradise casino, you can participate in their rewards programme. When you play, you complete missions, which are tasks within the casino and the games. The programme consists of different levels; to level up, you must complete several tasks. Once you level up, you get a bonus in the rewards store. 

The higher your levels, the better your bonus rewards will be. Loyal and active players will certainly enjoy this programme, as it allows you to impact how many bonuses you get from the casino and how good they are. Some of the bonuses you can choose from are free spins, deposit bonuses, bonus money, and cashback. 

Just read the bonus terms with each bonus, as they will differ. For example, it’s worth noting that winnings from free spins have a max conversion of £20. That means that £20 is the max you can win from them. 

Game Selection

The total game selection at Jackpot Paradise casino includes more than 1,000 games. It’s a nice mix of slots, table games, scratch cards, and live dealer games. The slots category is by far the biggest, and the selection is pretty good.

When you start at the homepage, you’ll see five categories of games:

  • Featured Games
  • Jackpot Games
  • Mobile Casino Games
  • Live Dealer Games

Once you go to the tab ‘The Games’ in the main menu, you can choose between these categories:

  • Top Games
  • Jackpots
  • Slots
  • Casino Games
  • Live Dealer
  • Scratch
  • Mobile Games

Surprisingly, Jackpot Paradise casino doesn’t seem to have any search function. It’s impossible to search for a game by name, making it a bit cumbersome if you want to play a game you already know. Sorting or filtering the games in any way is impossible, so you can scroll through the titles and look for the games you want. At least, this is the case when you play from a desktop. On mobile, usability is far better, featuring both a search box and a game provider filter. 

As for game providers, Jackpot Paradise sports more than 50 of them, ensuring you should find all the best online casino games in their portfolio. Some notable ones are ELK Studios, Thunderkick, Red Tiger, Nolimit City, Evolution, and Blueprint Gaming.

Slots

Once you’re on the games page of Jackpot Paradise casino, you’ll see the ‘Slots’ tab in the game menu. You might think this only contains slots, but you’d be wrong. This tab seems to contain all games, including live dealer games. 

Nevertheless, most games are slots of different kinds, so finding these games shouldn’t be too difficult. Then, as mentioned, it’s impossible to search for them from the site’s desktop version, so you’ll have to scroll through them. All games load on the site immediately, so you won’t have to ask the site to load more to get further down the list. 

Among the popular slots at this casino, you’ll find the increasingly common Megaways games, several classic slots, and some jackpot games. 

Jackpots at Jackpot Paradise

With almost 60 jackpot games in the casino, the brand name of Jackpot Paradise is quite fitting. This gives you plenty of chances to win a truly big win, although the wins won’t be record-breaking. Unfortunately, you won’t find any big global progressive jackpot slots among the selection as the games in this category are smaller, local jackpots. However, you might still be lucky enough to trigger a jackpot win in the games they do offer. 

Jackpot Paradise Casino Game Selection

Table Games

Table games are also well-represented. There are almost 40 different RNG table games, and you’ll find all kinds of versions of roulette, blackjack, video poker, baccarat, and other popular games. 

Live Casino Games

The Jackpot Paradise live casino is provided by Evolution, which always ensures a good selection of live games. There are more than enough blackjack tables for all players to find a free spot, and the roulette tables are also plentiful. Baccarat, Dragon Tiger, and Three Card Poker are other live table games you can try out. 

Weirdly enough, there are no game show games within the selection of live games. However, we did find one within the ‘casual’ games category (only found on mobile). This is perhaps Evolution’s most famous game show game: Dream Catcher. Nevertheless, Evolution has many more game show games, and most casinos that offer games from this provider choose to include all of them in the game portfolio. Hopefully, this will be something Jackpot Paradise will consider adding later to improve the selection within this category. 

Casual Games

A category you’ll only find when playing from a mobile or tablet is the ‘Casual’ games category. Here they have scratch cards, instant-win games, and all games that don’t fit anywhere else. In addition to scratchies, there are Slingo games, wheels of fortune, and even a Pachinko game. A good mix of all kinds of alternative casino games has been placed in this section.

Game selection at Jackpot Paradise

Usability

Usability

The usability of the Jackpot Paradise casino is mixed, depending on which device you’re playing from. If you’re a mobile phone casino player, it’s good. The site is terrible if you’re playing from a desktop or laptop. 

On the desktop, there is no easy overview of games and no filters, sorting options, or even a search box. This makes it very difficult to find the games you’re after. To make matters even worse, the game categories don’t work properly either, as you’ll find table games in the slots category, all kinds of RNG games in the live dealer category, and jackpot games all over the place. To put it plainly, if you plan on playing from a desktop device, you are better off at another casino. 

If we put the games aside and have a look at the rest of the site, it’s not so bad. You’ll find a good overview of the main features in the main menu, and a lot of the information you might be looking for will be placed in the footer. Here, you’ll find information about deposits and withdrawals, contact information for their support team, the terms and conditions and privacy policy, and information about responsible gambling. This part of the site works well – from all kinds of devices. 

Jackpot Paradise Mobile Casino

All the negative things we said about usability from a desktop can be disregarded as soon as you enter the site from a mobile device. The mobile site is where the focus of development has been for this casino, which makes sense since most players prefer handheld devices. The mobile site can be used without any download, and there is no need for a Jackpot Paradise app.

That the desktop site has been neglected is most likely because it’s not the same site. There is a dedicated mobile casino site to which you’ll be automatically redirected when you type the normal casino URL into your mobile browser. The same goes if you’re playing from a tablet. 

When you’re on the mobile site, you’ll find more game categories listed than what you find on the desktop, and the categories work! The games are placed in the right categories, and it’s easy to find the games you want. There is a filter for game providers, and you can also search for a game if you already know which one you’d like to play. 

The only slight annoyance on the mobile site, which isn’t an issue on the desktop, is that you’ll have to tap the Show More button to load more games. They don’t just keep on loading automatically as you scroll down. However, this shouldn’t be a big issue for most players.

We must mention the Vegas Mobile Casino here. It's a sister site of Jackpot Paradise and focused on providing the best possible mobile experience. So, if you're a mobile player, you may want to try it out.

Jackpot Paradise Casino Mobile Usability

Screenshots
Jackpot Paradise screenshot
Jackpot Paradise screenshot
Jackpot Paradise screenshot
Jackpot Paradise screenshot
Jackpot Paradise screenshot
Jackpot Paradise screenshot

UK Customer Support

If you have questions while playing at Jackpot Paradise casino, the best option is to start on the FAQ pages. Here, they have thoroughly answered all players’ common questions. However, you should note that the FAQ is only available when playing from mobiles or tablets. 

These are the main categories in the Jackpot Paradise FAQ:

  • Bonus & Promotions
  • Deposit & Withdrawals
  • Games
  • My Account
  • Technical Issues
  • Verification
  • Responsible Gaming
  • Sports Queries

Contact the customer support team if the FAQ section can’t answer your questions or if you need help with anything. The easiest and fastest way to do this is through their live chat. Then you’ll get a reply almost immediately. If you prefer, you can also choose to contact them by email. A reply through that channel is also fairly quick generally around two hours. However, on busy days they are always prioritising chats, so it could be up to 24 hours before you get a reply to your emails.

Payment Methods

At Jackpot Paradise casino, you’ll be playing using GBP as currency if you’ve signed up with a British account. This is also the currency used for any transactions in and out of your player account. When depositing, you have several payment options, and together they cover all popular payment options for UK players. 

You may fund your account with PayPal, Visa, Trustly, Apple Pay, PayViaPhone, MuchBetter, PaysafeCard, and ecoPayz. All deposits will be instant, and you’ll never have to wait before you can start playing once the payment has been completed. 

Withdrawals will always be returned to the same payment method you used for your deposit, as long as it’s technically possible. If not, you’ll normally be allowed to use a bank transfer instead. 

The processing time at the casino and whether or not your account has been fully verified might impact how long a withdrawal will take. Then, after the casino has processed and approved your withdrawal, the transaction time depends on the payment method. Some make the funds available to you immediately, while others might have a delay of a day or two. 

Verifying your Jackpot Paradise Account

The verification of your player account is typically a smooth process. Once a request for KYC verification is sent to you, you must submit some documents. You’ll need to verify who you are and where you live. Generally, this is something you’ll only have to do once. 

A KYC verification requires you to submit a valid ID. This can be a national ID card, a passport, or a driving licence. You’ll also need to submit proof of address; a utility bill or bank statement usually does the trick. Just make sure it was issued within the last three months. However, the casino will explain all the details of what needs to be seen on the document and precisely which documents you’ll need to send. 

In addition to proving your identity and residency, you might be asked to verify your payment methods. This can include sending photos of your payment cards (you’ll be asked to cover up some details), a bank statement, or a screenshot from an e-wallet. This depends on which payment methods you have connected and used on your player account. 

Later, the casino might also ask for a source of funds verification. If needed, you’ll be asked to send a payslip, bank statement, or any other document showing where your funds are coming from. This ensures that you can afford to play for the money you are depositing and that the funds are legally obtained.

Jackpot Paradise Casino Payment Withdrawal Deposit

Security & Player Safety

No doubt, the best thing about playing from the UK is that you can play at online casinos licensed by the UKGC. This is one of the strictest gambling licences in Europe and it’s this licence that Jackpot Paradise holds. The UK Gambling Commission has regulations for almost all aspects of the operations of a casino, and they regularly audit casinos to ensure all rules are followed. This makes Jackpots Paradise, and all other UKGC-licensed casinos, very safe to play at. 

In addition to the safety offered by the UKGC licence, Jackpot Paradise casino has several other security measures. The website uses SSL encryption, and card payments comply with PCI-DSS. Documents and account information is stored according to The Data Protection Act 2018. The casino complies with all kinds of rules and regulations, making them a safe choice for UK players. 

Responsible Gambling

Responsible gaming has a dedicated page at this casino, and it’s a comprehensive page with loads of information. You’ll be able to learn more about these topics:

  • Responsible Gaming
  • Refrain From Addiction to Gamble
  • Limits
  • Time-out
  • Self-exclusion
  • GAMSTOP
  • Reality Check
  • Help With Gambling Addiction
  • Internet Filtering Software
  • Underage Gambling

During the registration process, you’ll be asked to set limits for your gambling. These are daily, weekly, or monthly limits, as well as how long you want to be able to play per session. You can choose to limit how much you can deposit, how much you’d like to wager, and how much you’d like to be able to lose before your limits kick in and stop you from gambling.  

If you need to take a break, you can also do that. You can take a “time-out” of up to 42 days, and if you wish to have a longer break, you can self-exclude instead. If you have any questions regarding the account limits you can set, how they work or need further guidance on responsible gambling, contact the casino’s support department.

Final Verdict

During this Jackpot Paradise review, we uncovered some contradictory information. The website for desktops is not any good. The usability is poor, and finding the games you want to play isn't easy. Then again, the mobile website works very well, and we don’t have any complaints about it. So if you prefer using a mobile device when you play at online casinos, this casino offers an excellent mobile experience. 

Looking beyond the website, we’re moderately happy with the game selection. The selection of slots and table games is good, and we also like the casual instant-win games. As for the live casino, it offers the basics, but some more game show games would have been appreciated. 

The rewards program is a nice feature, although, in general, we would have wished for better bonus terms at this casino. The wagering requirements are a bit high. 

We couldn’t have been happier when we examined the security and responsible gambling tools. When it comes to safety, the casino is top-notch. 

So whether Jackpot Paradise is the casino for you depends on which device you prefer playing from and which aspects of an online casino you value the highest.

Jackpot Paradise Casino Online Review

What to Expect
  • Play more than 1,000 games
  • Excellent mobile site
  • Support through live chat and email
  • Supports Apple Pay and PayPal payments
  • A great rewards program
Eve Luneborg
Eve Luneborg
Last Update: 13 Dec 2023
Eve started working at an online casino back in 2014, and she’s been involved in the iGaming industry ever since. Here at GoodLuckMate, she’s our go-to writer for in-depth guides, specialising in anything related to payments and account verification, table game guides and even casino and slot reviews. Eve is also religiously following industry news, keeping a close eye on any regulatory changes, new game releases, upcoming trends and much more.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Casino details
Website:
https://www.jackpotparadise.com
Languages:
English
Countries:
United Kingdom
License:
UK Gambling Commission
Company:
ProgressPlay Ltd
Providers:
1X2Gaming · 2by2Gaming · Alchemy Gaming · All41 Studios +49
Casino type
Accepted payment methods
Game categories

0 player reviews

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Q: 

Does Jackpot Paradise have a mobile casino?

A: Yes, you can play at Jackpot Paradise from any device. You can play directly from your browser, and the site will adjust to fit your device and screen size.
Q: 

Can I get a Jackpot Paradise bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Jackpot Paradise, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Does Jackpot Paradise support instant-play?

A: Yes, there is no need to download games or any software to play at Jackpot Paradise. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.
Q: 

How many games does Jackpot Paradise have?

A: The number of games available at Jackpot Paradise is increasing, but when writing this Jackpot Paradise review, we counted more than 1,000 games. The game category you’ll find the largest selection of games is the slots category.
Q: 

Can I play live casino games at Jackpot Paradise?

A: Yes, there is a live casino at Jackpot Paradise. With a live dealer, you can play all the popular table games, such as blackjack and roulette. Go to the casino lobby to see all the available tables.
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