The Jackpot Paradise casino has more than 1,000 games to offer its players. This includes slots, table games, a live casino, scratch cards, slingo games, and more. You can enjoy a welcome bonus when you join as a new player; after that, a rewards program awaits.
They have all popular payment methods, the support can be easily contacted through live chat, and all of this in a completely safe gambling environment – thanks to a UKGC licence.
Find out more about this casino by reading the full Jackpot Paradise review.
If you’re looking to get your casino journey started off on the right foot, you should make sure to claim a Jackpot Casino bonus. New players get a welcome bonus when they deposit for the first time, and even already registered players have a lot to look forward to. Promotions and campaigns are plentiful, and the rewards program store will surely give you more bonus offers along the way. Check out the available bonuses for UK players below.
The total game selection at Jackpot Paradise casino includes more than 1,000 games. It’s a nice mix of slots, table games, scratch cards, and live dealer games. The slots category is by far the biggest, and the selection is pretty good.
When you start at the homepage, you’ll see five categories of games:
- Featured Games
- Jackpot Games
- Mobile Casino Games
- Live Dealer Games
Once you go to the tab ‘The Games’ in the main menu, you can choose between these categories:
- Top Games
- Casino Games
- Live Dealer
- Mobile Games
Surprisingly, Jackpot Paradise casino doesn’t seem to have any search function. It’s impossible to search for a game by name, making it a bit cumbersome if you want to play a game you already know. Neither is it possible to sort or filter the games in any way, so you’re left with the option to scroll through the titles and look for the games you want. At least, this is the case when you play from a desktop. On mobile, usability is far better, featuring both a search box and a game provider filter.
As for game providers, Jackpot Paradise sports more than 50 of them, ensuring you should find all the best online casino games in their portfolio. Some of the notable ones are ELK Studios, Thunderkick, Red Tiger, Nolimit City, Evolution, and Blueprint Gaming.
Once you’re on the games page of Jackpot Paradise casino, you’ll see the ‘Slots’ tab in the game menu. You might think this only contains slots, but you’d be wrong. In fact, this tab seems to contain all games, including live dealer games.
Nevertheless, most of the games are slots of different kinds, so finding these games shouldn’t be too difficult. Then, as mentioned, it’s impossible to search for them from the site’s desktop version, so you’ll have to simply scroll through them. All games load on the site straight away, so at least you won’t have to ask the site to load more to get further down the list.
Among the popular slots at this casino, you’ll find the increasingly common Megaways games, several classic slots, and also some jackpot games.
Jackpots at Jackpot Paradise
With almost 60 jackpot games in the casino, the brand name of Jackpot Paradise is quite fitting. This gives you plenty of chances to win a truly big win, although the wins won’t be record-breaking. Unfortunately, you won’t find any of the big global progressive jackpot slots among the selection as the games in this category are smaller, local jackpots. However, you might still be lucky enough to trigger a jackpot win in the games they do offer.
Table games are also well represented. There are almost 40 different RNG table games, and you’ll find all kinds of versions of roulette, blackjack, video poker, baccarat, and other popular games.
Live Casino Games
The Jackpot Paradise live casino is provided by Evolution, which always ensures a good selection of live games. There are more than enough blackjack tables for all players to find a free spot, and the roulette tables are also plentiful. Baccarat, Dragon Tiger, and Three Card Poker are among the other live table games you can try out.
Weirdly enough, there are no game show games within the selection of live games. However, we did find one within the ‘casual’ games category (only found on mobile). This is perhaps Evolution’s most famous game show game: Dream Catcher. Nevertheless, Evolution has many more game show games, and most casinos that offer games from this provider choose to include all of them in the game portfolio. Hopefully, this will be something Jackpot Paradise will consider adding at a later stage to improve the selection within this category.
A category you’ll only find when playing from a mobile or tablet is the ‘Casual’ games category. Here they have scratch cards, instant-win games, and basically all games that don’t fit anywhere else. In addition to scratchies, there are slingo games, wheels of fortune, and even a Pachinko game. Basically, a good mix of all kinds of alternative casino games has been placed in this section.
The usability of the Jackpot Paradise casino is mixed, depending on which device you’re playing from. If you’re a mobile phone casino player, it’s good. If you’re playing from a desktop or laptop, the site is quite frankly terrible.
On the desktop, there is no easy overview of games, and there are no filters, sorting options, or even a search box. This makes it very difficult to find the games you’re after. To make matters even worse, the game categories don’t work properly either, as you’ll find table games in the slots category, all kinds of RNG games in the live dealer category, and jackpot games all over the place. To put it plainly: if you’re planning on playing from a desktop device, you are better off at another casino.
All the negative things we said about usability from a desktop can be disregarded as soon as you enter the site from a mobile device. It’s clear that the mobile site is where the focus of development has been for this casino, which makes sense since most players prefer handheld devices. The mobile site can be used without any download, and there is no need for a Jackpot Paradise app.
That the desktop site has been neglected is most likely because it’s not the same site. There is a dedicated mobile casino site which you’ll be automatically redirected to when you type the normal casino URL into your mobile browser. The same goes if you’re playing from a tablet.
When you’re on the mobile site, you’ll find more game categories listed than what you find on the desktop, and the categories actually work! The games are placed in the right categories, and it’s easy to find the games you want. There is a filter for game providers, and you can also search for a game if you already know which one you’d like to play.
The only slight annoyance on the mobile site, which isn’t an issue on desktop, is that you’ll have to tap the ‘Show More’ button to load more games. They don’t just keep on loading automatically as you scroll down. However, this shouldn’t be a big issue for most players.
Jackpot Paradise Help & Support
If you have questions while playing at Jackpot Paradise casino, the best option is to start off on the FAQ pages. Here, they have thoroughly answered all players’ common questions. However, you should note that the FAQ is only available when playing from mobiles or tablets.
These are the main categories in the Jackpot Paradise FAQ:
- Bonus & Promotions
- Deposit & Withdrawals
- My Account
- Technical Issues
- Responsible Gaming
- Sports Queries
If the FAQ section can’t answer your questions, or you need help with anything, you can also contact the customer support team. The easiest and fastest way to do this is through their live chat. Then you’ll get a reply almost immediately. If you prefer, you can also choose to contact them by email. A reply through that channel is also fairly quick – normally around two hours. However, on busy days they are always prioritising chats, so it could be up to 24 hours before you get a reply to your emails.
At Jackpot Paradise casino, you’ll be playing using GBP as currency, as long as you’ve signed up with a British account. This is also the currency used for any transactions, both in and out of your player account. When depositing, you have several payment options to choose from, and together they cover all popular payment options for UK players.
You may choose to fund your account with PayPal, Visa, Trustly, Apple Pay, PayViaPhone, MuchBetter, PaysafeCard, and ecoPayz. All deposits will be instant, and you’ll never have to wait before you can start playing once the payment has been completed.
Withdrawals will always be returned to the same payment method you used for your deposit, as long as it’s technically possible. If it’s not, you’ll normally be given the option to use a bank transfer instead.
The processing time at the casino, and whether or not your account has been fully verified, might impact how long a withdrawal will take. Then, after the casino has processed and approved your withdrawal, the transaction time depends on the payment method. Some make the funds available to you immediately, while others might have a delay of a day or two.
Verifying your Jackpot Paradise Account
The verification of your player account is typically a smooth process. Once a request for KYC verification is sent to you, all you have to do is submit some documents. What you’ll need to verify is who you are and where you live. Generally, this is something you’ll only have to do once.
A KYC verification requires you to submit a valid ID. This can be either a national ID card, a passport, or a driving licence. You’ll also need to submit proof of address; a utility bill or a bank statement will usually do the trick for this. Just make sure it was issued within the last three months. However, the casino will explain all the details of what needs to be seen on the document and precisely which documents you’ll need to send in.
In addition to proving your identity and residency, you might also be asked to verify your payment methods. This can include sending photos of your payment cards (you’ll be asked to cover up some details), a bank statement, or a screenshot from an e-wallet. This all depends on which payment methods you have connected and used on your player account.
At a later stage, the casino might also ask for a source of funds verification. If that’s needed, you’ll be asked to send a payslip, bank statement, or any other document showing where your funds are coming from. This is to ensure that you can afford to play for the money you are depositing and to ensure that the funds are legally obtained.
No doubt, the best thing about playing from the UK is that you can play at online casinos licensed by the UKGC. This is one of the strictest gambling licences in Europe, and it’s this licence that Jackpot Paradise holds. The UK Gambling Commission has regulations for almost all aspects of the operations of a casino, and they regularly audit casinos to ensure all rules are followed. This makes Jackpots Paradise, and all other UKGC-licensed casinos, very safe to play at.
In addition to the safety offered by the UKGC licence, Jackpot Paradise casino has several other security measures in place. The website uses SSL encryption, and card payments comply with PCI-DSS. Documents and account information is stored according to The Data Protection Act 2018. Basically, the casino is compliant with all kinds of rules and regulations, making them a safe choice for UK players.
Responsible gaming has a dedicated page at this casino, and it’s a very comprehensive page with loads of information. You’ll be able to learn more about these topics:
- Responsible Gaming
- Refrain From Addiction to Gamble
- Reality Check
- Help With Gambling Addiction
- Internet Filtering Software
- Underage Gambling
During the registration process, you’ll be asked to set limits for your gambling. These are daily, weekly, or monthly limits, as well as how long you want to be able to play per session. You can choose to limit how much you can deposit, how much you’d like to wager, and how much you’d like to be able to lose before your limits kick in and stop you from gambling.
If you feel the need to take a break, you can also do that. You can take a “time-out” of up to 42 days, and if you wish to have a longer break, you can self-exclude instead. If you have any questions regarding the account limits you can set, how they work, or if you need further guidance on responsible gambling, you’re encouraged to contact the casino’s support department.
During this Jackpot Paradise review, we uncovered some contradictory information. The website for desktops is simply not any good. The usability is poor, and it’s very difficult to find the games you want to play. Then again, the mobile website works very well, and we don’t have any complaints about it at all. So if you prefer using a mobile device when you play at online casinos, this casino offers an excellent mobile experience.
Looking beyond the website itself, we’re moderately happy with the game selection. The selection of slots and table games is good, and we also like the casual instant-win games. As for the live casino, it offers the basics, but some more game show games would have been appreciated.
The rewards program is a nice feature, although, in general, we would have wished for better bonus terms at this casino. The wagering requirements are a bit high.
We couldn’t have been happier when we examined the security and responsible gambling tools. When it comes to safety, the casino is definitely top-notch.
So whether Jackpot Paradise is the casino for you simply comes down to which device you prefer playing from and which aspects of an online casino you value the highest.