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new players only · minimum deposit: ÂŁ10 · wagering: 65x (b)
LucyCasino

LucyCasino

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Lucy Casino is another launch from the renowned Jumpman Gaming Limited Group that started its operations in 2018. Therefore, you can expect more or less the same features as other UK casinos sites under this operator. This includes its success, largely because of the umbrella group but also because of its diverse game collection. Players can expect everything from slots and bingo to live casino games. What’s more, the casino is accessible from your mobile device, allowing you to get in the game from anywhere. There’s a nice selection of bonuses and ongoing promotions to pad your bankroll. On top of this, the casino is licensed by the UKGC. With so much in store, let’s take a look at Lucy Casino to see if they live up to players’ expectations.

Pros & Cons
Live chat available
Available on desktop & mobile
Progressive jackpot games
Licensed and regulated casino
Regular onsite promotions
Phone support not available
High wagering requirements

Bonuses

There are many Lucy Casino bonuses, free spins, and other promotions available.. New players at Lucy Casino will be able to partake in a welcome bonus.

LucyCasino Bonuses Promotion

Game Selection

Lucy Casino has a rather average game collection with just over 400 games in its lobby. The majority of these games are slot games but players should also come across a limited number of live casino games as well as bingo variations. 

Slots and Table Games

Once you click on the “All Games” section, you will spot a multitude of games from different software developers. Some of the notable mentions the casino partners with include NetEnt, Microgaming, Yggdrasil Gaming, Eyecon, and Pragmatic Play. Slot games, however, take up the biggest space here. Expect to find various types of slot games including classic slots and modern games with exciting themes. A search function on the tab allows players to find games only by title.

If you want a taste of something different, the casino offers various table and card games under the “Table Games” section. You can explore the various roulette, blackjack, and baccarat variations. Video poker is also present with various titles such as Deuces Wild on hand. 

Alternatively, you can opt for bingo, which comes in the 90-ball and 75-ball varieties in various bingo rooms. You may want to take advantage of the free bingo room first. 

Jackpots at Lucy Casino

You don’t want to miss out on the big wins in Lucy Casino. This operator stocks quite an array of progressive jackpot slots bound to keep you hooked to your screen. Popular titles such as Mega Moolah are not available, which leaves less popular titles in the list. This means you will have a chance to explore new games. Into the games, and the operator presents jackpot titles such as Enchanted Prince, Fluffy Favorites Fairground, Stampede, Temple of Iris, Sugar Train, Shopping Spree, and Heartburst among others. 

Live Casino Games

Live casino fans will be glad to know Lucy Casino stocks various live casino games in its lobby. The number of games here is nowhere near satisfactory but the casino is still in its early stages, so chances are the number of games will increase. Blackjack and roulette are the only games available.

LucyCasino Game Selection

Game selection at LucyCasino

Usability

Lucy Casino doesn’t feature a mobile app but there’s a mobile website that allows players on the move to access their favourite games. The site works flawlessly on almost all devices including smartphones and tablets running Android or iOS. This is all thanks to HTML5 and Instant Play technology. 

Simply launch your mobile web browser and enter the casino’s address to get started on any preferred game. In terms of functionalities, the website features all options including promotions, the cashier, and above all, the games. With that in mind, you expect more than enough games to keep you entertained.

LucyCasino Mobile Usability

Screenshots
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LucyCasino screenshot
LucyCasino screenshot
LucyCasino screenshot
LucyCasino screenshot
LucyCasino screenshot

LucyCasino Help & Support

Lucy Casino has two ways players can reach the customer support team. After clicking on the “Contact Us” icon, you can use the email address. However, the casino says it strives to reply to emails within 2 business days. The other method is through the live chat service. Unfortunately, this option is only available for members. 

You can supplement these options with the dedicated FAQ page that offers solutions to some of the common issues on the platform. 

These are the main categories in the Lucy Casino FAQ:

  • Account Management
  • Deposits
  • Bonuses
  • Withdrawals
  • Support

Payment Methods

In terms of variety, Lucy Casino ticks the right boxes but when it comes to the numbers, players are only limited to 6 deposit options. They are credit/debit cards from VISA, MasterCard, and Maestro. The only eWallet available is PayPal backed by other options such as Pay by Mobile, and PaysafeCard. The minimum account you can deposit is £10 while the maximum sits at £100,000 per month. 

Except for PaysafeCard, players can use the same deposit method to withdraw their funds. After requesting a withdrawal, the casino will hold the funds for up to 72 hours before processing. The drawback here is the £2.50 transaction fee imposed on all withdrawals. On top of the casino’s security period, players will have to wait for another 1 to 3 working days for the withdrawal to hit their accounts. 

Learn about payment methods

Security

Lucy Casino may have started in 2018, but the company behind it, Jumpman Gaming, has been in business since 2009. The company boasts a license from the United Kingdom Gambling Commission.

As for security, players can rest easy knowing the casino has its best interests at heart. The casino uses SSL encryption technology to secure players’ personal and financial information. Fairness runs in the casino’s veins and that’s evidenced by the casino’s use of random number generators that ensure all games produce independent and fair results.

LucyCasino Security Section

Conclusion

Lucy Casino has done well, especially when it comes to bonuses and promotions. Regardless of your schedule or preferred games, there’s something for you. The welcome offer is one of them but the high wagering requirement is a detraction from the appeal it holds. As for the games available, the casino does well to touch on all categories including live casino albeit a limited selection. 

The customer support is good with various ways to seek help. However, it would be great for the casino to include phone support. The number of payment options leans towards the lower end and this may be a turn off for some gamblers.

LucyCasino Online Review

What to expect
Games from top software providers
Easy-to-use and professional software
Live casino games available
500 spins in the welcome offer
Nerijus Grenda
Nerijus GrendaUpdated: 22 Nov 2022
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
Top LucyCasino bonus
info
new players only · minimum deposit: ÂŁ10 · wagering: 65x (b)
Casino details
English
United Kingdom
Jumpman Gaming
Blueprint Gaming · Eyecon · Genii · Leander Games +10
Casino type
Instant Play Casino
Mobile Casino
Classic Casino
Accepted payment methods
Card Payments
E-Wallets
Other
Prepaid

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Q: 

Can I play jackpot games at LucyCasino?

A: Yes, there are several progressive jackpot games to choose from at LucyCasino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at LucyCasino.
Q: 

Can I get a LucyCasino bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at LucyCasino, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

What are the wagering requirements at LucyCasino?

A: Before you’re able to cash out the winnings from your LucyCasino bonus you’ll need to complete a wagering requirement of 65x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does LucyCasino have an FAQ?

A: Yes, LucyCasino has an FAQ page, and there you’ll find answers to all the questions players frequently have at LucyCasino. If you can’t find answers to your questions on that page, simply contact their support department.
Q: 

What deposit and withdrawal options are available at LucyCasino?

A: Which payment options you’ll have available to choose from at LucyCasino is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.
Q: 

Is it safe to play at LucyCasino?

A: Yes, since LucyCasino has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
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