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Virginia - United States

Our American Players’ Favorite Cyberneedle NV Casinos - With Ratings! Updated January 2021

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Table of Contents

A bit of history

The history and current setup of Cyberneedle is still much of a mystery, but what we do know is that they did secure a gaming license in Curacao. More often than not, the registered company address will also be in Curacao, but this is not something that we can confirm at the moment. Below you can find the gaming license that Cyberneedle opted for:

  • Curacao

Online casinos from Cyberneedle N.V,

To confirm the current situation, the recent casino sites under their management have now been closed down. We do know that they did tend to target different markets and while some came with long lists of restricted countries, others were more open and this ultimately came down to the business decisions for each of the casinos. In terms of the gaming experiences found at these sites, all of them were powered by the CTXM software platform while one or two casinos provided some games from Playtech, too. 

The CTXM software gave players the opportunity to play both classic and video slot machines, and a small but enjoyable selection of table games including video poker, roulette, and blackjack. Also, both instant play and download platforms were available to use.

Cyberneedle N.V. Casino Brands:

  • 1King Casino (closed)
  • Lucky Hill Casino (closed)
  • Adameve Casino (closed)
  • New Dawn Casino (closed)
  • Casino Lucky Win (closed)

This is what you could have expected from the casinos

One of the main factors in why players enjoyed the casinos of Cyberneedle was down to the fact that they offered big bonuses with player-friendly terms and conditions. Both existing players and new players signing up to the sites could enjoy deposit match bonuses and no deposit bonuses were also common as well. While one or two of the bigger offers such as the welcome packages came with stricter bonus terms, this is something many casinos often do to safeguard against potential bonus abusers. Lastly, on the subject of promotions, there was no sign of any network promotions being run across their casino sites.

 

One feature in which their casinos did lack in quality was the customer support as there was only ever the email option available, as they decided against using live chat. This was likely to be an operational decision to reduce extra work for their casino teams, but it meant that players were left to wait to get the assistance that they needed. Payments were well covered though and both bank card and e-wallet options were available to players with reasonable transaction times, which again alludes to the fact that Cyberneedle’s teams were managing the whole process internally.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.

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