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More information about Aruba – Online Casinos & Gambling Regulations

Table of Contents

Find the Best Papiamento Casino Online

Gamblers that want to test their luck in Aruba have plenty of choices available to them. If you want to visit one of the many land-based casinos, we recommend trying out one of the holiday resorts first. The casinos that are attached to these resorts have by far the biggest selection of slot machines and traditional table games, such as poker, blackjack, baccarat, roulette, and sometimes even craps. You also have the option to play online in one of the locally-licensed online casinos. Many international online casinos do also accept players from Aruba. Online casinos are usually the better choice as they have the latest games on the market, lucrative bonus offers, and higher standards when it comes to responsible gaming and fairness. Nevertheless, it’s always worth bearing in mind the following when making your decision:

  • Check the jurisdiction of the online casino in question
  • Do you have access to the accepted payment methods?
  • Is the casino properly licensed to ensure fair gaming?
  • The minimum age for gambling at Aruban casinos is 18
  • Aruban citizens are limited to eight visits to local casinos per month 

In order to get a good overview of what online casinos are suited for players from Aruba, we recommend checking out our GoodLuckMate top lists and site reviews.

Gambling Regulation – Departamento di Asuntonan di Casino (DAC)

Before becoming independent in 1986, all gambling activities on the island of Aruba were handled by the Dutch Gambling Authority (DGA). After that, the island state established its own gambling authority called the Departamento di Asuntonan di Casino (DAC). Because of this, gambling is entirely legal across the country. The regulator offers licenses for land-based casinos and online casinos alike. Casinos can be visited by locals and tourists over the age of 18. However, residents of Aruba are limited to eight visits a month to land-based casinos. 

Online casinos that are licensed by the DAC are allowed to offer their games within the country and all around the world with a few exceptions. The Aruba online casino licenses are not valid within the Kingdom of the Netherlands, for example. Furthermore, these online casinos are not allowed to target Dutch residents within the Netherlands itself. Licensees are required to open an office on the island, too. Additionally, all servers must be hosted directly on Aruba.  

Unfortunately, the Departamento di Asuntonan di Casino doesn’t apply strict regulations when it comes to player protection and fair gaming – only that random number generators (RNGs) must be evaluated. For this reason, we do not recommend that international players from outside of Aruba play at online casinos under this license as there are better alternatives available.     

Localized Online Casinos

Most online casinos that are licensed under the Departamento di Asuntonan di Casino offer a localized version of their sites. Usually, both official languages are supported, Papiamento, and Dutch. Additionally, as many of them are also operating on the international market, you can commonly find an English version of their websites, too. Customer support is mostly available in Dutch and English but, in some cases, in Papiamento, Spanish and French as well. 

However, bonus offers are mostly tailored to the international gambling market. Only occasionally will you be able to find specific promotions for local players. This is not necessarily a disadvantage, however, as international promotions include great welcome offers with lucrative bonuses and plenty of free spins. At some online casinos, you can even profit from extensive loyalty schemes. The cashier area within Aruban online casinos includes popular deposit options such as credit cards, eWallets, and bank transfers, making them accessible.

Gambling with Aruban florin

All land-based casinos accept Aruban florin. This is also the main currency of most slot machines and table games within such establishments. In some cases, you can also find tables where you can play for US dollars. All casinos are outfitted with ATMs and oftentimes they also offer quick and easy currency conversion services for international tourists who want to gamble. 

The accepted currencies at online casinos licensed by the Departamento di Asuntonan di Casino can vary quite a bit. As almost all Aruban online casinos are operating internationally, so it largely depends on the markets that the site is targeting. Generally, the sites accept both euros and US dollars. Typically they accept Aruban florin as well but this is not always a given. 

Casinos on Aruba 

Considering that Aruba is a relatively small island state with a population of just north of 100,000 people, they can show up with a good selection of land-based casinos. For the most part, the high-end casinos are situated in luxury hotels and resorts so as to attract wealthy tourists to the island. Examples include the La Cabana Beach Resort and Casino, the casino at the Ritz-Carlton Hotel, the Casino Aruba at Hilton, and the casino at the Hyatt Regency Aruba. Other options are the Stellaris Casino, the Alhambra Casino, the Wind Creek Seaport Casino, the Wind Creek Crystal Casino, the Orchid Casino, and the Trop Club & Casino. If you are looking to play online, you are not limited to online casinos based in Aruba as many international Operators are also accepting players from the island state.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.