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More information about New South Wales – Online Casinos & Gambling Regulations

Table of Contents

Find the Best Australian Casino Online

New South Wales is home to some of the most iconic casinos in Australia. As you would expect, most of them are centered around the state capital Sydney. We recommend checking out the Star Hotel. If you are a high roller, the luxurious Crown Casino might be the best choice, but it is insanely pricey. We’ll provide you with more information about the top locations in New South Wales later on in this guide. Please note the minimum age for gambling in the state is 18.

The bad news is that online gambling in New South Wales is officially illegal but the government does not block international online casinos. Therefore, many players still chose to play at foreign-based sites, but you should be aware of the risk involved. As the government has no jurisdiction over these sites, it is impossible to retrieve your funds in case of a legal dispute. For that reason, it is vital to pick a site that is licensed by a reputable and trustworthy regulator.   

  • Check the jurisdiction of the online casino beforehand
  • Does the casino accept players from New South Wales?
  • Do you have access to the accepted payment methods?
  • Is the casino properly licensed to ensure fair gaming?
  • The minimum age for gambling in New South Wales is 18

You can find out more about the trusted international online casinos that accept players from New South Wales by checking out our GoodLuckMate top lists and casino reviews.

Gambling Regulation – New South Wales Casino Authority

New South Wales also has a long history when it comes to the gaming industry. It was one of the first Australian states to officially establish horse racing tracks. Later on, the state was on the forefront once more when the first legal “Pokie Machine” machine was installed. “Pokies” is the word for slot machines in Australia. 

Today, most land-based forms of gambling in New South Wales are fully regulated and legal. In 1995, the first official casino was established in Sydney but now many more gambling establishments can be found all throughout the state. The most popular gambling activity is the lottery that is managed by the officially licensed lottery operator “Tatts”. You can choose between several draws, such as Powerball, Oz Lotto, and Saturday Lotto, for example. Horse racing betting is also quite big in New South Wales and is controlled by Racing NSW. 

In 2001, the Interactive Gambling Act was introduced in Australia. This made all forms of online gambling and advertising for such activities illegal in the country. Technically, this is also true for foreign-based operators – however, it is not illegal for Australians to access such sites. 

Localized Online Casinos

As already specified, players from New South Wales have still the opportunity to sign up at foreign-based online casinos. Generally, all international online casinos offer English site-language and English-speaking customer support. Due to the Interactive Gambling Act, gambling sites are not allowed to advertise their games and services to Australian players anymore. As a result, it is unlikely that you will find any promotions or bonus offers specifically targeting players from New South Wales. Luckily, most sites have an international welcome offer that can also be claimed by Australian players. Nevertheless, we recommend reading through the terms and conditions carefully before signing up as this is not always the case.   

Gambling with Australian Dollars

Australian dollars are accepted at all land-based casinos in New South Wales. You can play table games in the local currencies, as well as pokies and several other gaming machines. Pokies can even be found outside of casinos, in restaurants and bars, for example, where you can play with coins and bills. Obviously, the local horse racing tracks and bookmakers accept Australian dollars as well. It is possible to play with Australian dollars at many international online casinos but not all of them support the currency. Alternatively, you can make a direct deposit in US dollars or euros for a small currency exchange fee with your local credit card. 

Casinos in New South Wales

Almost all the state-of-the-art casinos in New South Wales are located in Sydney. The most well-known gambling facility is the Star Hotel and Casino overlooking the Darling Harbour in Pyrmont. This is the second biggest casino in the whole country. Only the famous Crown Casino in Melbourne is slightly bigger. The Star Casino features more than 1,500 slot machines and roughly 150 table games. There is also a separate poker room with more than 30 tables, weekly tournaments, and daily cash game session. The famous Australian “World Series of Poker” is hosted here. 

Another highlight is the brand new Crown Casino Sydney, which is operated by the same group as the casino in Melbourne with the same name. It is part of the world-class six-star Crown hotel. It offers VIP gaming facilities and specifically caters towards high rollers. 

If you are interested in playing online, you can try your luck at one of the foreign-based online casinos. Operators from Curaçao, Anjouan, or Costa Rica typically still accept players from New South Wales. Good luck!

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.