GoodLuckMate is reader supported. Learn more about how we make money

Online Casinos in Austria



 of 692 results

Finding the best Austrian casino online

As a player from Austria, there are several things to keep in mind before choosing your casino. First and foremost, you’ll want to find a casino with a website that’s customized for players from Austria. If Austria is a market that the casino targets, in most cases, this means you’ll get better benefits. The core markets for a casino are usually the ones that get the biggest and best welcome bonuses and the most promotions, and of course, they’re the ones where you’ll also be sure to get excellent help from their customer support in your native language. 

If you want to find the best Austrian online casino, you should check to make sure the casino has all the services and features you want. Have a look at the checklist we’ve made for you. It includes some important things to keep in mind when you’ve found an online casino for Austrian players and you want to sign up and play.

  • Do they have a German website and a site specifically for Austrian players?
  • Are players from Austria eligible for welcome offers?
  • Are there any loyalty programs or specific promotions for Austria?
  • Do they offer the games you want: slots, table games, sport betting, poker, bingo?
  • What are the opening hours for the Austrian customer support and how can you contact them?
  • Is the casino safe to play at? Which gambling license are they using?

Of course, checking all of these yourself can be a bit of a hassle because it may take quite a while for you to check the complete selection of Austrian online casinos. But there’s an easier way! GoodLuckMate already checked out all these things, and more, when we reviewed online casinos for Austrian players, so you simply have to take a look at our toplists to find the perfect casino for you!

Gambling regulation – Glücksspielgesetz

The gambling market in Austria is regulated, and in reality, it’s a monopoly. This does, however, only apply to games of chance and, in particular, only to “big” gambling. Smaller gambling parlors can offer slots as long as they don’t have more than 50 slots and limit the amount a player can bet and the time limit how long a player can actually gamble on the machines. One of the most popular forms of gambling, that is sports betting, is however not regulated, and Austrian players can indulge in this both at land-based and online bookmakers.

That being said, a lot of online casinos do accept players from Austria, without all of the requirements set by the Glücksspielgesetz – GSpG (the Law of Games of Chance). If you choose an online casino that is not licensed by the gambling authority in Austria you’re best off by choosing a casino that is licensed by another European jurisdiction that offers international licenses, such as the ones from Malta or Gibraltar. But, you can also play at unlicensed casinos. If you choose a casino that is not licensed by any jurisdiction you’ll be gambling without any protection, so choosing a casino with a license is always the best option. 

Casino in Austria

Since there is a gambling monopoly in Austria, this means they do have licenses, and these licenses are granted to the land-based casinos. So, you’ll be able to gamble at “real” casinos, as long as you seek out one of the 10 land-based Austrian casinos. In addition, as we mentioned before, smaller establishments may also offer slots and games of chance, but you’ll have limitations on how long you can play and how big your wagers can be. The set time limit is 3 hours, but most slots will automatically turn off as soon as you’ve gone past 2 hours. So, if you want to gamble without limitations, you should go to a land-based casino instead, or gamble online..


Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


Stay up to date on the latest iGaming news and get the best casino bonus offers by subscribing to our newsletter!