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Top casinos in Bulgaria – Online Casinos & Gambling Regulations



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Finding the best Bulgarian casino online

With a somewhat limited selection of good legal Bulgarian online casinos and a vast selection of casinos without licenses, deciding which casino to sign up and play at might be a bit more difficult than you’d initially expect. It would take a lot for us to recommend that you choose a casino without a license, simply because the benefits of licensed casinos are too great to ignore. After all, your safety should always come first. 

Before you choose your casino, you should also do some research to see what they have to offer players from your country. Below are some of the things you should consider:

  • Does the casino accept Bulgarian Lev, or will you have to play using a foreign currency such as Euros?
  • Does the casino have a Bulgarian gambling license, or is it unlicensed?
  • What types of games do you want to play, and does the casino offer a satisfactory selection of these games?
  • Will players from Bulgaria be able to partake in any loyalty programs, and promotions — and what about welcome offers? 
  • Do they offer a site in Bulgarian, or will you have to use their international site in English?

The research required to ensure that you’re choosing the very best online casino in Bulgaria is both complicated and time consuming. The good news is that you won’t have to go through all that trouble because GoodLuckMate’s casino experts have already done the job for you. We’ve compiled a list of all of the Bulgarian casinos available to you. So, you can simply choose the one you like the best and enjoy!

Gambling regulation – The Bulgarian Gambling Act

The Bulgarian Gambling Act covers all kinds of gambling in Bulgaria. In the beginning, the act only covered land-based casinos, but online gambling was included in 2012. Once the country chose to regulate online casinos, there was a rush of them leaving the market because the government was now taxing their profits and they wanted as much as 15% or the turnover, making it next to impossible for a casino to make any kind of profit. However, once the regulators realized what “turnover” really meant for a casino, they amended the law. Now casino operators must pay 20% of their gross earnings from Bulgarian players in tax, which is still high. The high tax on casino revenues is one of the reasons a lot of casino operators choose to not focus on this market, since it’s not very profitable for them. 

Bulgarian online casino operators without licenses are blocked by the Internet Service Providers (ISPs) in Bulgaria. This does not, however, mean that the casinos can’t be accessed by anyone who knows how to use a proxy or a vpn. In the hunt for the best online casino for Bulgarian players with the best casino bonuses, game selection and other benefits, a lot of players end up on these sites. Of course, a lot of these casinos are completely safe to play at, but this is not true for all of them. And since you’d be playing without the protection of the gambling authority from your country, you’d have much less protection if something were to go wrong.

Casino in Bulgaria

If you’re living in or visiting Bulgaria, there are several options open to you if you want to gamble. There are land-based casinos as well as gambling parlors, so finding a place where you can try your luck or skill should not be a problem. Even though there are a lot of options in terms of land-based casinos, the easiest and most profitable place to play will always be online. The VIP programs, welcome bonuses and game selections are always better, and since you can play under the same license as you would at a physical casino, you’re also just as safe and as well protected when you’re playing online. If you choose to play at an unlicensed casino, that’s another story. If this is the option you want to go for, make sure that you only play at reputable unlicensed casinos like the ones that have been tried and tested by us here at GoodLuckMate. 

Eve Luneborg
Eve LuneborgUpdated: 15 Mar 2021
Eve started working at an online casino back in 2014, and she's been involved in the iGaming industry ever since. Starting off as a support agent at LeoVegas Casino, she later took...

Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


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