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Top casinos in Cuba – Online Casinos & Gambling Regulations



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Find the Best Cuban Casino Online

Restricted markets, such as Cuba, will generally not warrant much attention from online casinos, unfortunately. You will therefore most likely find it difficult to discover a lot of sites that will support Cuban pesos or provide dedicated welcome offers or language settings. There are a lot of sites that do offer Spanish language settings and support, however, you will need to first double-check this with any given casino.

Security is also something you will need to be extra mindful of. It is easy for predatory sites to blend in with legitimate casinos in any restricted or unregulated market. Entering payment details or sending verification documents can be incredibly risky when you have not first checked out the trustworthiness of the organization you are dealing with.

  • What is the casino’s current license status?
  • Can the trustworthiness of the site be verified?
  • Are there good international payment options available?
  • Will I be able to participate in any promotions?
  • Is there a sportsbook section?

Reading reviews is a great way to establish an understanding of a casino. At GoodLuckMate we provide unbiased reviews from industry veterans. This means that you can be sure that our articles are up to date and of high quality. Next time you are looking for a new casino, game or some added insight, why not stop by us to keep yourself in the know.

Gambling Regulation

Due to the illegality of gambling in Cuba, no governing body exists to regulate the market. This has the potential of opening up black-market establishments, who are not licensed and are instead more interested in a customer’s personal or payment information. It is however still possible to find legitimate sites to play at, as most online casinos are based in Europe. Due to the international nature of online gambling, an independent nation typically has little control over what people can access from their own personal devices. 

As such, it is best to look for sites that have a verified license, which you should always double-check. Furthermore, you should also make yourself familiar with the privacy policy of a site before registering any information with them. The most difficult aspect will most likely be finding a legitimate casino that is open for Cuban players. While many sites will outright exclude players from Cuba, there are others who will simply fit the country into a ‘rest of the world’ market. This means that you will still be able to enjoy most of the features of a site, but may be limited in areas, such as game selections and promotions.

Localized Online Casinos

Finding any fully localized gambling sites will also be an unlikely scenario, again due to the clear legal stance of the Cuban government. It will instead be recommended to find a site that is heavily involved in the Latin American market. Spanish language support and a stronger familiarity with Latin American culture, payment methods and documentation are all areas that casinos, focused on Latin American markets, will have already taken into account. As this market expansion is currently an ongoing thing for most of the industry, we except that more sites will begin pushing for broader localization options that will begin focusing on specific countries of the overall market.

Gambling with Cuban pesos

It will still be highly unlikely to find Cuban pesos as a supported currency. You will instead need to use an alternative currency, such as US dollars or euros. These two currencies are the default options for players who are not able to choose their own local currency. Cryptocurrencies are also being more widely supported and these are a good substitute for traditional currencies, although you will need to do some of your own research on the matter. Finding a good cryptocurrency wallet will allow you to top up your casino account without having to go directly through a bank. You can simply top up your wallet with funds from your bank, after which you can deposit your cryptocurrencies into a playable balance.

Casinos in Cuba

There are not many signs indicating that there will be any legislative changes made to the Cuban stance on gambling in the near future. People still wishing to play will therefore be dependant on international establishments to provide their services online. This also means that you as an individual will need to make sure to take time to do the research, in order to keep yourself protected. Reading reviews, articles and customer feedback, as well as testing the site out before registering are all great ways to make sure you are in the loop and fully prepared for any potential risks.

By gambling in a restricted country, you will need to have the understanding that there is no legal recourse you can take, should anything go wrong. Regulatory bodies will not have any sort of jurisdiction within a restricted country and support services will also not be able to freely operate within the nation’s borders. The unfortunate nature of prohibition is that it creates a black market as a by-product but then leaves no support structures to fix the issues caused by this. You will therefore need every advantage, a lot of which can be gained by frequenting our site and doing a bit of your own homework.

Nerijus Grenda
Nerijus GrendaUpdated: 18 Mar 2021
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...

Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


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