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Finding the best Czech casino online

Just like anything that includes sharing of personal information and money, it’s always good to make sure the site you choose is a legitimate one. The same goes for when you are looking for the best casino online for the Czech Republic. The easiest and fastest way to find a Czech casino to play at is to choose one which has a license; however, a license is no guarantee that the casino fits your needs perfectly.

The experts here at GoodLuckMate have created a checklist that we recommend you bring with you to every new casino you visit. By answering questions on this checklist, you are ensuring that the online casino you’ve chosen is of high quality, safe, secure, and will provide you with what you are looking for when it comes to gambling.

  • Is the game selection fulfilling your expectations?
  • Is the website available in your native language?
  • Are there any badges on the site stating the casino receives regular audits?
  • Is there a welcome offer for Czech players?
  • Can Czech players participate in loyalty programs or promotions?
  • Which gambling license is the operator using?
  • Is the casino allowing you to play using CZK?

Going through these questions for each casino you want to try out might become a bit time-consuming, which is why we’ve already found the answers for you! That’s right, GoodLuckMate has already reviewed all the best online casinos on the market for the Czech Republic, and compiled them into a complete list of available casinos.

Gambling regulation – Czech Gambling Act

The regulation of both land-based and online gambling is handled by the Czech Republic Ministry of Finance, and the regulation follows the Czech Gambling Act. Since 2017, the market is open to any operator that wishes to apply for a license; the only requirement is that they have at least one office within the country's borders. This means you can find plenty of big online casinos with a license to play at.

When it comes to online casinos that do not have the necessary license, there are fewer of these, and also harder to find. The reason for this is that the government continuously pushes internet providers to blacklist these operators from getting into the market. It is, however, not illegal for a player to find a casino without a local license and play there. But considering that the Czech Republic casino online market is so well controlled and secure, we recommend choosing one of the nationally licensed casinos in preference to the internationally licensed ones, to avoid potential issues. That said, the government added restrictions on bonus offers and free bets in 2017, so if you are a player looking for bonuses, you might still want to find a casino licensed outside the country.

Casino in the Czech Republic

The Czech Republic has historically had a vast selection of land-based casino machines. However, this has changed recently in an attempt to deal with the increasing number of people with gambling problems in the country. Today, you might not find as many slot machines in restaurants and bars as before. Instead, you will have to head on over to a land-based casino for this type of gambling. The online casino market is, however, still available across the entire country. 

Players who are looking for an online casino for the Czech Republic that offers plenty of bonuses and promotions might want to look for an operator who accepts players from this country, but who doesn’t have a license from this country. Keep an eye on our list of casinos here at GoodLuckMate to find the latest updates and latest casino additions to your gaming market.


Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


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