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More information about Finland – Online Casinos & Gambling Regulations

Table of Contents

Finding the best Finnish casino online

The Nordic countries, including Finland of course, are the main markets for many of the best and biggest casino companies in Europe. As a player from one of the main casino operator markets, you’ll get great benefits, such as bigger and better bonuses, native-speaking customer support, as well as loyalty programs and other goodies made especially for Finns. Some of the most important aspects we’ve been looking for to include in our top lists when selecting the best casino online for players from Finland are these:

  • Does the casino have a license from a trustworthy gambling authority?
  • Does the casino offer a website in Finnish?
  • Which game categories are available at the casino, and is the selection any good?
  • Do they offer payment methods for deposits and withdrawals that are customized for Finnish players?
  • Are Finnish players eligible to partake in welcome offers and other promotions?
  • Do they offer customer support in Finnish, and if so how can they be contacted?

In addition to the questions above, we at GoodLuckMate have also reviewed all other aspects of online casinos. We’ve tested the casinos from A to Z, or from A to Ö as we would say in Finnish, and we’ve left no stone unturned in our search for all the pros and cons of the casinos. The online casino Finland reviews we have are all written by casino experts, that are completely independent of the casinos so that you can always be sure that these reviews are trustworthy. Search among the recommended casinos and pick the one you feel is the best fit for you. After that, you can simply sign up and play! 

Gambling regulation in Finland

In Finland, there is a state monopoly on gambling-related services, and that is why an international online casino can’t be licensed to operate in the country by just any national licensing authority. However, since Finland doesn’t have a national gambling license for foreign casino online Finland operators, a lot of other gambling licenses can be used. This is the case simply because of the EU membership, and hence the Free Trade Agreement is valid also for online casino operators, which means Finnish players can legally play at any casino online that they choose.

Since there is no local gambling license to be had for international casinos, Finnish players will be playing under the jurisdiction of Malta or Gibraltar, for instance, using the Malta Gaming Authority license or the Gibraltar Regulatory Authority one. Another common license is the one from Curacao eGaming. In short; even though Finland has not licensed a casino, it is still completely safe and legal for people residing in Finland to play at almost every casino online. The only casinos Finnish players can’t play at are the ones that for some reason or other block Finns from signing up, all though there are very few casinos that do this. 

Casino in Finland

For casinos physically located in Finland, there is a license to be had, and all of these are owned by and run by Veikkaus – which is the state-owned company that has a monopoly on the Finnish gambling market. Players who are located in Finland and want to experience the fun and entertainment that land-based casinos have to offer can visit Casino Helsinki for instance.

However, it’s a big country and with very few land-based casinos, most players will live far from the closest one, so most gambling in Finland is done online. With all the great options for online casinos to choose from, most players actually choose the online versions over the land-based ones even if they live right next door to a real casino. A huge game selection, big bonuses and loyalty programs, tournaments with massive prize pools and Finnish speaking customer support are just some of the benefits online casino players get, and all of this at a casino that never closes. No wonder Finns love gambling online!

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.