Social safety nets and the ability to take legal recourse are some of the main benefits for players residing in a country where gambling is regulated. Minimizing risk is important when registering your private information and payment details to a site you are not familiar with. This risk for the individual is drastically increased when trying to do so in a gray or criminalized market. The added protection of the law is a great benefit to all Kenyan players, however, that doesn’t mean that illegitimate or rogue operations still can’t slip through the nets. That’s why it is still best practice to teach yourself how to recognize a legitimate site. You can start by asking yourself a few questions before beginning the registration process.
Above are some example questions to ask yourself when checking out a new site. Finding the answers to these questions might be tricky or time-consuming though, which is why we recommend you keep yourself posted here at GoodLuckMate. Our independent and unbiased reviews can make a big difference in helping pick the right casino for you.
All gambling activities in Kenya fall under the jurisdiction of the Betting Control and Licensing Board (BCLB), which was formed by the 1966 Betting, Lotteries and Gaming Act. Since then, the government’s approach to gambling has remained liberal, giving residents a lot of freedom to what they would like to bet on, as well as the platform they are betting from. Licensing requirements also means that licensed operations need to renew their license every year, ensuring that they are up to date on legislation and required procedures. The BCLB allows for state-sanctioned lotteries, sports betting, Bingo and feature-rich casino venues. A lot of online casinos, based overseas, have already taken advantage of the regulated market by expanding their operations to cater to Kenyan players.
As most online casinos are based in Europe, you may find it quite difficult to find a specific site dedicated to providing localized content for Kenyan players. Most sites tend to target specific markets, while incorporating all other markets into a global category. This means that specific currency and payment options, as well as language settings and promotional eligibility, may be a hit or miss experience when looking for a new casino to play at.
That isn’t to say, there’s nothing localized out there. Plenty of larger organizations have made efforts towards breaking into both the African and, more specifically, the Kenyan market. This means that you are more likely to come across promotions you can participate in from venue to venue. Finding a site that offers up Swahili language option is not as regular of an occurrence though, as most sites will only be able to offer up a few language options with English being the default option at the majority.
It is more than possible to deposit at an online casino using Kenyan shillings, although the majority of the establishments will ask you to instead use euros or US dollars. This is mainly due to the limited organizations that currently have localization options for Kenyan residents, which means that players will instead need to pick one of the default currency options as an alternative. This will lead to currency conversion fees, which do start to add up over time. It is therefore recommended that you try and find a casino that speaks to you and supports Kenyan shillings.
Finding a good payment method shouldn’t be too difficult though, as payment cards and E-wallets are common sights at any casino. Cryptocurrencies are also starting to become more prevalent in the industry. This allows you to purchase the cryptocurrencies with your Kenyan shillings, which can then be used to deposit into your player account.
There are plenty of casinos open for business around Kenya, such as the Casino Flamingo, which is located in Nairobi and is the largest in the country. Mombasa and Malindi are also home to a number of establishments, which all operate several sports betting venues, lotteries and Bingo activities. It is only in recent years though that online casino heavyweights have started looking into the full potential of the African market. While some overseas operations have already jumped straight into offering their services to players from all over the continent, there are still many online casinos who haven’t quite reached that point yet. It is therefore predicted that all major African markets, including Kenya, will start to see an increase in competition and the innovations that come from that, as more and more sites look towards more localized and tailor-made features for their players.
A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.
Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.
If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.
The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.
The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.
Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.
The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.
The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.