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Top casinos in Luxembourg – Online Casinos & Gambling Regulations



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Finding the best Luxembourgish casino online

When you’re looking for the next top casino to play at, you’ll want to make sure you’re looking for the right thing in the right place. Since the market in the country is regulated, unfortunately, you’re not likely to find that many online casinos based in Luxembourg that offer players the chance to play in Luxembourgish. You might still be able to find some that offer French or German, which may work just as well, but you’ll have to look outside the country’s borders to find them.

To make your search easier, we’ve collected the most important questions we feel players should consider before signing up and starting to play at a new casino online in Luxembourg. Check them out below:

  • Does the operator use a reputable gambling license?
  • Is the casino certified as safe and fair by an independent organization?
  • Are you able to find the games and game types you’re looking for, including casino, odds, live casino, and poker?
  • Can you play in your preferred language and use EUR as a currency?
  • Is their customer support good, meaning easy to contact, and do they offer an FAQ section on their website?
  • Can Luxembourgian players take part in offers, bonuses and promotions?
  • Are players from Luxembourg accepted at this casino?

Of course, we at GoodLuckMate have a few tricks up our sleeves to make your search for the best casino online in Luxembourg even easier. We’ve already answered these questions for you, and we’ve added them to our extensive casino reviews. Check out the review for the casino you’re considering before you sign up, and you’ll be good to go when you decide to start playing!

Gambling regulation – the Gambling Law of 1977

The gambling market in the country is regulated by the Gambling Law, which was initiated in 1977. As a result of this law, the country today has only one land-based casino and only one national lottery, both of which have explicit approval from the government to operate legally. The lottery is available to players online, which means that it’s more or less the only regulated online gambling service in the country.

The overall online gambling market is, however, a bit more complicated. Any local online gambling operators fall under the local law, which means they’re not allowed to operate. Even so, international operators aren’t restricted or prohibited from offering their products to players in the country.

This means that it’s entirely legal for you as a player to sign up and play at casinos that are licensed outside of Luxembourg. Of course, if you decide to do so, you’ll want to make sure that you’re choosing a well-known casino. Our recommendation is to pick a casino that’s licensed within Europe because this will ensure you’re protected by the regulations and laws of the European Union.

Casino in Luxembourg

By now, you’ll have discovered that the best online casinos in Luxembourg can be found among those that aren’t licensed by the country, and you’ll also know that there’s just one refuge for land-based casino players: Casino 2000. The casino itself is located approximately 15 minutes from the city center of Luxembourg’s capital, Luxembourg City, and this venue offers all of the classic casino games, including a mix of roulette, blackjack, and slot machines. You’ll also be able to participate in themed nights, such as tombola competitions and classic bingo nights.

As you can see, the number of game types available at the land-based casino is somewhat restricted. If you want to play baccarat, video poker, or enjoy the latest video slots on the market, you can take your pick from the collection of Luxembourg online casinos we’ve listed here at GoodLuckMate.

Nerijus Grenda
Nerijus GrendaUpdated: 17 Mar 2021
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...

Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


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