Best Online Casinos in Singapore & Gambling Regulations
Top Casinos Accepting Players in Singapore
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Finding the best Malay casino online
As mentioned, Singapore has some strict rules and regulations when it comes to online gambling, and the law prohibits it in all shapes and forms, which also technically means that there’s a potential risk for you as a private person to engage in online gambling.
If you want to do so anyway, we’d recommend that you take some safety precautions, such as avoiding playing from public computers or using public Wi-Fi, using a VPN or similar to ensure your privacy, and using an anonymous payment method. You’ll also want to make sure that the casino you’re choosing is a legitimate one that will take good care of you and your money.
In order for you to be able to find the safest and highest quality online casino in Singapore, we’ve listed some questions below that are good to find the answers to when you’re visiting a new operator. These are things we’d recommend checking out even before you sign up, so you can ensure you know what you’re signing up for.
- Can you play the games you want to play? Slots, live casino, video poker or betting?
- Is the site available in Chinese or Malay?
- What license is the casino operating under?
- Is the site licensed by eCOGRA or a similar organization for fair games?
- Can you use SGD as a currency?
- Are there contact details provided, such as phone, email or chat for customer support?
- Does the casino state any restrictions concerning players from SG?
If you don’t feel like looking for the answers to these questions yourself, don’t worry. We’ve already taken care of it for you! The casino reviews here at GoodLuckMate contain all the information you need to make an excellent choice for your new favorite gambling site.
Gambling regulation – Remote Gambling Act
A few different authorities regulate the gambling market in SG, and various gambling sectors have their own acts. There’s The Betting Act, the Common Gaming Houses Act, the Private Lotteries Act, the Casino Control Act, and lastly, the Remote Gambling Act. The latter controls the online gambling industry and prohibits online gambling entirely, except for two local land-based betting venues that are allowed to offer online sports betting and lotteries.
The government is clamping down on those who organize illegal gambling in the country, as well as allowing ISP blacklists of international sites. Some take this as a sign that playing as a private person from your own home is rather low risk, as long as it’s done with caution. If you decide to play online at an unlicensed casino site, you’ll want to choose the best casino online in Singapore.
For example, operators licensed in Europe will provide some of the highest quality gaming standards in the world. In contrast, those without gambling licenses may present a much higher risk with regard to your money and personal information.
Casinos in Singapore
As you may have seen from the different gaming acts, there are still a few good options in terms of places where you can play legally in the country. The two brick-and-mortar casinos in the area offer slot machines and table games, while various betting clubs and gaming houses offer odds and poker. Singapore residents are also able to participate in a national lottery.
Besides the slot machines at the local casinos, however, there’s no other way to play these types of games digitally or online without entering into the “greyer” areas of legislation. Gaming sites today can offer the very latest video slots, game features, and the most massive jackpots, so it’s understandable that Singaporean and Malay players love online casinos.
Dispute resolution – can I get help from a third party?
A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.
Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.
Secure payments – can I trust a casino with my money?
If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.
Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.Fair gaming – do the games give me a fair chance to win?
The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.
The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.
Encrypted website – how is my information kept safe?
An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.
Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.
Gambling license – can I play at a casino from my country?
The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.
The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.
Our casino experts have tried and tested all aspects of each and every casino, so you can feel confident when signing up.
