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Online Casinos in Switzerland



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Finding the best Swiss casino online

Finding locally licensed operators should be a top priority when you’re searching for your next online casino in Switzerland. Since these casinos are local, they’ll also have plenty of experience dealing with Swiss players, meaning they’ll be sure to provide you with a tailored gaming experience. This might include allowing gameplay with CHF as a currency, providing a special version of their site in German, and offering Swiss exclusive promotions and bonuses.

Unlicensed casinos may also offer a superb selection of games, or they may have other features that tickle your fancy, but there are generally a few things you’ll want to find out when you’re looking for a new casino. Going through the questions in the checklist we’ve compiled for you below will ensure that you know what you’re signing on for when choosing a Swiss online casino.

  • Are they licensed locally, internationally, or not at all?
  • Can you locate any certifications or stamps of fairness from eCOGRA or similar agencies?
  • Does the operator accept Swiss players?
  • Are the payment methods that are offered well respected and safe?
  • Does the casino offer loyalty programs, bonuses, offers or promotions to Swiss players?
  • Can you reach customer support at convenient times using the contact method you prefer?

Of course, for a player, these questions might seem a bit daunting, and it might even be challenging to know where to begin. But don’t worry, GoodLuckMate has already provided you with all the information you might need to know about a casino. Simply head on over to our casino reviews to get a complete overview of all aspects of the site you’re considering.

Gambling regulation – Money Gaming Act & the Ordinance of Money Games.

As mentioned, gambling regulation in Switzerland is rather new since it came into effect at the beginning of 2019. The new regulations allow existing land-based casinos to continue their operations, and they’re also able to apply for licenses that will enable them to offer online casinos in Switzerland. In addition, casinos, lotteries and sports betting operators have been granted licenses to operate online. In contrast to existing local operators, however, no remote operators or local ones that weren’t already established when the law came into effect can currently obtain a Swiss gambling license. 

Online gambling sites located outside the country can’t be accessed by locals because they are blocked by a DNS-blocking system. Still, it’s not illegal for a local Swiss player to sign up and play at any casino online in Switzerland that’s not licensed by the MGA. Some of the best online casinos in the world don’t have a Swiss license, so it might be a good idea to check these out to make sure that you’re not missing out. 

There is, however, one more positive thing about choosing one an online casinos in Switzerland with a local license. Any winnings from locally licensed casinos are 100% tax free, while winnings from gambling sites outside of the country will come with tax requirements.

Casino in Switzerland

There are currently 21 brick-and-mortar casinos in Switzerland, each with its own selection of slots and table games. Across all casinos, this represents a total of over 4000 slots! In other words, finding a physical location where you can enjoy gaming entertainment isn’t too difficult, and if you play at locally licensed casinos, all of your winnings are completely tax free. In addition, these casinos also offer some of the best online casino entertainment you could hope for when you’re looking for a licensed place to play.

In short, it’s very easy to find a great gambling site that accepts Swiss players where you can enjoy games, bonuses, and promotions. If you opt for a website without a local license, make sure that it’s a site you can trust and that they have a well-regarded license. GoodLuckMate has listed all of the locally and externally licensed casinos that accept Swiss players for your convenience, so you can find detailed information about all of the top casinos for players in Switzerland right on the site.


Dispute resolution – can I get help from a third party?


A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.


Secure payments – can I trust a casino with my money?


If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.


Fair gaming – do the games give me a fair chance to win?


The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.


Encrypted website – how is my information kept safe?


An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.


Gambling license – can I play at a casino from my country?


The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.


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