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8 / 10
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  • Regular onsite promotions

More information about Vietnam – Online Casinos & Gambling Regulations

Table of Contents

Finding the best Vietnamese casino online

It’s perfectly possible to find plenty of online casinos available to players living in Vietnam – nevertheless, citizens of the republic are strictly prohibited from playing at these sites from within the country. But, for foreigners living in the country, there are a variety of options with servers based in other countries across Europe, or else in neighboring Cambodia. Sites based in Vietnam itself are illegal and should be avoided. Therefore, to ensure your own safety while playing online, we highly recommend that you go with a reputable brand that has well-respected gambling licenses from other jurisdictions around the world such as Malta, Gibraltar, or the UK. 

To find the best casino sites from Vietnam, be sure to read through the GoodLuckMate reviews to see if there are any country restrictions, whether bonuses can be claimed in Vietnamese dong, and what languages are available. You’ll also find plenty of detailed information on the latest welcome bonus from each site, what the significant terms and conditions entail, and what payment methods are available. In addition to all this, you’ll get expert opinions on the range of casino games, the level of customer support that can be expected, and much more. So, when it comes time to sign up at a new casino site, here’s a short breakdown of things to consider:

  • Have you read through the GoodLuckMate review?
  • Is your preferred payment method available?
  • Are Vietnamese dong or alternatives accepted?
  • Is the site translated into a language you can speak?
  • Have you reviewed all the bonus terms and conditions?

With all that checked off, click on the welcome bonus banners right here to get the best deals.

Gambling regulation – The legal situation in Vietnam

The Socialist Republic of Vietnam is a one-party state ruled by the Communist Party. Because of this and the fact that the majority of gambling activities are prohibited for Vietnamese nationals, there is no regulatory body specifically set up for managing online gambling. Everything, instead, falls under the jurisdiction of the police and law courts that have a long history of busting illegal operations and throwing people in prison. Therefore, we do not recommend that those with Vietnamese passports partake in any online gambling. But, for foreigners living in the country, then it’s perfectly possible to play at casino sites or to visit some of the few state-sanctioned land-based casino resorts that are beginning to emerge.

Localized online casinos

As we stated above, online casinos are not legal within Vietnam, but you will find foreign companies that target the country (seeing as many brave players use VPNs to circumnavigate some of the blocked sites). So, while the choices won’t be vast compared to other countries where gambling is legal, there are more than a few that are fully localized for Vietnamese speakers, as well as more than a handful that are written in French and/or simplified Chinese.

Use of the Vietnamese dong is supported at a few online casinos too, but it is far more likely that you will have to use another currency such as the US dollar, European euro, or the Chinese renminbi instead. Again, the GoodLuckMate casino reviews will have more info about this.

Casinos in Vietnam

As we stated in our introduction to gambling in Vietnam, the laws are gradually being relaxed and there are now a fair few legal land-based casinos within the country. These are naturally based in luxury hotel complexes with hundreds of rooms and plenty of entertainment on tap. Until recently, these were only open to holders of non-Vietnamese passports, but this has now been extended to citizens of Vietnam (with a few strict provisos).

Therefore, any gamblers from Vietnam must be 21 or over, have a written letter from their family giving permission for them to gamble, and they must be able to prove that they have no criminal record. Naturally, this has led many Vietnamese players to simply travel over the border to Cambodia instead, but there are some local options that have opened within the last few years. These include the Ho Tram Grand, Club Royale, and Casino Winners, to name but a few.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.