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Winners Announced At the EGR North America Virtual Awards 2021
The EGR North America Virtual Awards 2021 were held on the 26th of May. Due to current circumstances, the event was held virtually, which also seems rather fitting. The aim of the awards ceremony is to show recognition to the best operators and suppliers North America has to offer. The past few years have seen a big rollout in online operators across the North American continent, particularly in the US. With so many new faces on the market, a couple of awards under the belt can go a long way.
There were over two dozen categories with a few new additions this year. Some of the new categories included best payments provider and safer gambling provider of the year. Below we have listed five that we thought were the most exciting.
Best New Game
This year’s winner was none other than Ezugi. This casino games provider has been around since 2012 and is a champion of live casino games. The EGR recognized them this time for their new live casino variant of 3-card poker. They were particularly praised for the quality of their studios and the level of immersion they are able to provide. Definitely a big win for Ezugi.
Casino Operator Of The Year
Hot on the heels of a partnership announcement with Pariplay, Rush Street Interactive scoops away casino operator of the year. Special credit should be given to the marketing team at Rush Street, as they were noted for their “Well-developed and thought-out marketing plan”. Another highlight mentioned was the variety of casino games this operator is able to field.
Sports Betting Operator Of The Year
PointsBet managed to take the sporting crown in a hotly contested field. With so many sports betting operators rising up in the US thanks to a change in legislation a couple of years ago, sportsbook has never been more competitive. We also praised PointsBet for its excellent sports betting interface in our review of them. The EGR stated that this operator is definitely one to watch this year and we agree.
Customer Services Operator Of The Year
If you’ve seen your fair share of online casinos, you know how important an accessible and informed customer service department can be. A technical or payments issue can put an immediate stop to any enjoyment and it is often up to the support team to make or break your opinion of the site. Rush Street Interactive’s customer support team stood out from the crowd at EGR, allowing the company to make a hattrick. Their additional win was for social gaming operator of the year.
Payments Provider Of The Year
Paysafe managed to win this year’s payments provider award. This payment method is available across countless online casinos and is commonly expected alongside other notables such as Visa and Neteller. The prepaid payment method allows players to deposit online without the need for a credit card or bank account. This is especially ideal for players who live in less developed areas of the world. Paysafe was praised for the amount of positive feedback coming from their customers and it is easy to see wh.
More About EGR
EGR consists of several branches but is essentially an industry publisher. Its aim is to provide business-to-business networking news and articles to help create a more connected community. This awards ceremony is just one of the many ways EGR promotes business within the industry, however, its primary focus remains on North America. All things considered, EGR may not be all that relevant to you, unless you work within the iGaming industry.