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Casiplay Casino UK Review

Enjoy endless fun at Casiplay, where you can sample all of the delights this UK online casino offers.

Our rating
Game Selection
UK Bonus Offers
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Available on desktop & mobile
Deposit fees
Easy to use interface
Withdrawal fees
Trusted casino license
Limited languages available
Various payment options
Limited customer support hours
Generous welcome bonus

UK Bonus Offers

Casiplay UK Welcome Bonus for New Customers 

Like most other UK online casino sites, Casiplay may have a separate welcome package for every market it operates in. Even so, deals aimed at new gamers are usually pretty decent, and most players will find them rather attractive. They are typically activated by a simple transaction, but let’s not forget that the casino may introduce bonuses that ask for no deposit. Players eligible to receive such a deal will usually get it after completing registration. A Casiplay no deposit bonus is usually a set of bonus spins or a small amount of bonus money. 

The deposit package is commonly a mix of bonus money and Casiplay bonus spins. The casino frequently creates one-time offers available only after the first top-up. Still, multi-tiered deals are not a total stranger to this brand. They’ll probably be added to a single game if you get spins.

Deposit bonuses, as the name implies, ask for a deposit. In addition to a financial transaction, the site may ask you to apply a Casiplay Casino bonus code. Codes are typically listed within the offer description. It is also possible to find them on our site. Just take a look at the widgets and boxes in different colours! 

Casiplay UK Bonus Terms

Now let’s get a bit more serious. We are about to discuss bonus terms. All bonus terms are easy to find, but let’s get familiar with the basics. 

The no deposit bonus doesn’t ask for a deposit. Regardless, the casino may request you use Casiplay bonus codes to activate it. Also, you may face some win limits, as well as a higher rollover. 

Bonuses that are added upon deposit have to be wagered as well. The rollover requirement is relatively manageable for most bonus offers. Welcome packages containing spins will also ask you to wager winnings generated from playing slot machines on the house. Spins usually have to be played within a couple of days. 

Occasionally, the company may request you use a Casiplay bonus code. This step is often critical. If you miss it, you will no longer be eligible for that deal unless you make a new deposit (and type the code correctly). 

As a rule, bonus rules at Casiplay UK Casino are easy to find. They are also user-friendly. They are also written so that even beginners can figure them out. 

Ongoing Promotions at Casiplay UK Casino

Most players won’t mind getting a solid welcome bonus. Nonetheless, they all want to get something if they stay with Casiplay longer. Pages dedicated to ongoing casino promotions usually deliver players might find interesting. 

The first type of offer one might get is a deposit-based Casiplay Casino bonus. The player makes a deposit, and the company adds some bonus money. Sometimes, alongside the bonus money, you may get several free spins. Bonus spins are frequently added to a specific slot. 

Customers who prefer an additional kick of adrenaline will look forward to competitions. Races, special events, and tournaments usually reach this casino. They are often limited to a single provider. Every so often, you might have to enter a Casiplay promo code. 

Ultimately, bonuses that don’t require a deposit can be encountered. No deposit bonuses are not available to the same degree as other deals. When active, these deals are typically based on spins. Bonus money is more challenging to receive than tokens or bonus chips. If you get offered such a deal, consider claiming it. They are among the rarest Casiplay bonuses. 

Game Selection

Regarding what is on offer at Casiplay Casino UK, you can choose a great variety of casino products, with hundreds of slots and table games available for you to play. All in all, a vast amount of slots and games are available, which is complemented by a search bar feature that lets customers look for their favourite game to save time! Let’s take a more detailed look!

Slots and Table Games

It is hard not to find a slot that you will love at Casiplay due to the sheer amount available from various quality game providers. 

Players can choose from various traditional favourites such as household names like ‘Starburst’ and ‘Gonzo’s Quest’, courtesy of powerhouse NetEnt, and Thunderstruck from the equally prominent Microgaming. In addition, players can also find slot titles based on a particular theme, which have become increasingly popular over the last few years, especially those that depict a particular chapter in history.

For example, there is a range of Egyptian-themed slots such as ‘Mighty Sphinx’; however, there are also many more based on many other topics! Most slots allow you to play in ‘demo’ mode, so you can get used to it before wagering any real money.

What is also highlighted is that when you scroll through the different slots which are available, you will find that new games are well highlighted, with these labelled as ‘new’ in the top left-hand corner, with a blue background.

Regarding table games, customers can enjoy more than 15 different games, with many available in various themes. For example, there are nine versions of blackjack; of course, Casiaplay has several types of roulette. 

Jackpot Games at Casiplay

You will indeed find a host of jackpot games at Casiplay. However, there is no separate section for them on the website. 

Despite this, though, when scrolling through the slots, these are easy to identify and typically listed near the top to save you time. With prizes on offer which range from five to seven figures, each progressive jackpot differs in style, so there is something to appeal to everyone!

The slot titles that jackpots are available with all vary (and some change from time to time), however, currently, there are very few available, and it does mean that you do have to keep a sharp eye out to find them. 

Casiplay Live Casino

From a live casino perspective, Casiplay has an impressive amount of titles to enjoy - in fact, well over 100 and these vary in different forms and themes. 

Every live casino game has been carefully selected to ensure that these provide the player with the perfect blend of a real-life casino experience they can enjoy from the comfort of their surroundings on their preferred device. 

From numerous versions of blackjack, roulette and baccarat, you can also find ‘Dream Catcher’ and ‘Football Studio’ from the highly innovative Evolution Gaming.

In the live casino section of the site, one of the good things about it is that there are sub-categories related to the choice of games available, which include ‘all games’, ‘blackjack’, ‘roulette’ and ‘baccarat’. It is also worth factoring that at certain times of the day. More players might participate in a particular game based on the different time zones and regions Casiplay Casino UK operates. 

There are also different amounts of the multiple versions of these under each category; however, under ‘all games you will find more niche games as referred to above, such as those titles created by Evolution Gaming.

Casiplay Casino Games Lobby

Game selection at Casiplay


In terms of usability at Casiplay, the customer benefits from a relatively comfortable navigation process, with the site being nicely functional. Perhaps what is most impressive is the striking branding and theme of the website, which has excellent graphics and imagery, particularly in the top revolving banner, which helps to draw you in.

With the slots and table games also nicely presented and operate without any glitches and with responsive load times (dependent on having a stable WiFi connection), this helps contribute to the overall experience that a player gets and increases their chances of returning.

Casiplay Mobile Casino

If anything, it could be argued that the mobile site at Casiplay is even better than on the desktop. Casiplay has committed considerable time and effort towards making its mobile site as effective as possible for its customers. However, there are several subtle differences which help to make the experience better. 

While the desktop site has a straightforward menu at the top of the page, with the different options laid out, on the mobile site, customers can access each option by clicking a drop-down menu which cascades from the top left corner, which, if anything, is a lot easier on the eye and much more navigational.

Furthermore, slots appear much more immersive on smartphones, especially those with impressive graphics (which account for at least 80% of the smartphone market), which helps to make for a more intimate player experience overall. With both iOS and Android mobile sites available, this is functional across several devices (including tablets); however, one minor drawback is that the site does not have a dedicated app.

Casiplay screenshot
Casiplay screenshot
Casiplay screenshot

UK Customer Support

To get help at Casiplay Casino UK, on the desktop site, customers have to scroll to the bottom of the screen, where they will find a ‘Help’ and ‘FAQs’ option underneath a clear header called ‘Getting Started’. 

Before going through any of the other available support options, it is always highly recommended that you consult the FAQs option because this can save you a significant amount of time while having the requisite information available.

These are the main categories covered in the Casiplay FAQs:

  • Privacy
  • Bonuses
  • Depositing
  • Cashing out
  • Submit documentation
  • Technical
  • Reward point program
  • General information

While the FAQs section has a considerable amount of information available, Casiplay also has several other options when it comes to customer service. The most effective is the ‘Live Chat’ feature, which allows players to speak to a contact centre representative via a chat box and ask any questions they may want to know. 

At Casiplay, this is highlighted on the desktop site, with a blue chat box fixed in the bottom right-hand corner of the screen, though it is just as easy to find on the mobile site. Simply click on the menu icon, and this appears at the bottom. Members of Casiplay will find that Live Chat is pretty responsive; you can typically expect to wait between one to two minutes during busy periods.

Casiplay Casino Help Support

Payment Methods

At Casiplay online casino, players have a variety of options available when it comes to deposits and withdrawals. This includes Mastercard, Maestro and Visa, which are the most common. However, e-wallets have also become increasingly popular over the last few years. 

Customers at Casiplay can choose from PayPal, Neteller, Skrill and ecoPayz, which are the most popular ones available. The advantage of using these is that it adds an extra layer of security to your banking. In addition, for those who are particularly security conscious, the Paysafecard method is also available. This, however, cannot be used as a withdrawal method. There are also several other options for players to choose from, and once you’ve logged in to your account and gone to the deposit page, you’ll be able to see all payment options available to you.

Although most deposits are invariably instant, some withdrawal methods can take longer depending on some reasons, which can range from what bank that you use, the time of the day and whether there are any bank holidays during the typical waiting period; however, most typically e-wallet withdrawals are instant, while other methods can take up to 5 business days.

Verifying Your Casiplay Account

At some point, all players at online casinos will have to complete an account verification, known as a KYC (Know Your Customer) verification. This requires you to provide acceptable forms of ID (Identification) with a passport or photo driving license, as well as proof of address. 

This aligns with international rules and directives regarding anti-money laundering and the funnelling of money to terror organisations. It’s also a tool used to ensure Responsible Gambling which online casinos take particularly seriously as this helps to prevent illegal activity such as fraud or even underage gambling. When it’s your turn to verify your Casiplay account, you’ll be notified by the casino and receive detailed information about what it is you’ll need to submit. In addition to the standard KYC documents, you might be asked to verify the ownership of your payment methods and the source of your funds.

Security & Player Safety

Casiplay online casino reaps the rewards of being licensed and regulated by two heavyweights of the industry; the MGA (Malta Gaming Authority) and the UKGC (United Kingdom Gambling Commission). This means that players can rest assured that they monitor the site's activity regularly, which gives them peace of mind that Casiplay is adhering to the strict legislation these governing bodies have implemented. 

It should also be said that Casiplay has SSL (Secure Socket Layer) encryption, and robust, industry-standard security protection, which assists in keeping customer details private.

Casiplay Casino Site Security

Final Verdict

Overall, Casiplay online casino is well-presented with a nice feel and, importantly, easy to navigate on desktop and mobile, which is ideal for new players. There are a lot of positives to take out of Casiplay, including a great range of slots, an awe-inspiring Live Casino online suite and a generous welcome bonus. 

One area where it could perhaps improve is the number of table games that it has available because this is currently very limited. It does make up for it in the Live Casino area of the site. However, those who enjoy playing table games without having the live experience might be slightly disappointed. This, though, is only minor, and it could well be improved upon in the future.

And if you liked this gambling site and want to try some of its sister sites, try out the Queenplay casino site. This is an excellent destination whose goal is to be the best online casino for the ladies. If you want something spicier and slot oriented, visit Chilli Spins Casino.

Casiplay Casino Online Review Live Dealer

What to Expect
  • A wealth of slots and casino games from notable game providers
  • Licensed by the UKGC and MGA
  • Highly attractive welcome bonus
  • Range of payment methods available
  • Impressive Live Casino
Nerijus Grenda
Nerijus Grenda
Last Update: 12 Dec 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Top Casiplay bonus
  • new players only · minimum deposit: £20 · wagering: 35x (b), 21 days · wagering: 35x (fs), 1 days · 18+ play responsibly · · terms apply · info
  • Casino details
    English · German · Norwegian · Suomi
    United Kingdom
    Malta Gaming Authority · UK Gambling Commission
    Aspire Global International Ltd.
    NetEnt · Play'n GO · Evolution Gaming · Betsoft +2
    Casino type
    Accepted payment methods

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    Can I play live casino games at Casiplay?

    A: Yes, there is a live casino at Casiplay. With a live dealer, you can play all the popular table games, such as blackjack and roulette. Go to the casino lobby to see all the available tables.

    What are the wagering requirements at Casiplay?

    A: Before you can cash out the winnings from your Casiplay bonus, you’ll need to complete a wagering requirement of 35x. Once this is done, your bonus money will be converted into real cash you can withdraw.

    Does Casiplay have a gambling license?

    A: Yes, Casiplay does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website, you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

    What deposit and withdrawal options are available at Casiplay?

    A: The payment options available at Casiplay depend on the country you register your account. Most players can at least use card payments, bank transfers and e-wallets, but to see the complete list of your options, you’ll have to log in to your account and check the cashier’s page.
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