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Casiplay

Casiplay Casino Review UK

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Overview

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Game Selection
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Bonuses
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Usability
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Customer Support
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Payment Methods
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Security & Licensing
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Enjoy endless amounts of fun at Casiplay where you can sample all of the delights that this online casino has to offer. There is much to like about Casiplay, including a generous amount of slots and games, as well as an enticing welcome offer and a range of ongoing promotions.

Pros & Cons
Available on desktop & mobile
Easy to use interface
Trusted casino license
Various payment options
Generous welcome bonus
Deposit fees
Withdrawal fees
Limited languages available
Limited customer support hours

Bonuses

new players only · minimum deposit: £20 · wagering: 35x (b), 21 days · wagering: 35x (fs), 1 days · 18+ play responsibly · begambleaware.org · terms apply · info

Casiplay Welcome Bonus for New Customers 

Like most other casinos these days, Casiplay may have a separate welcome package for every market it operates in. Even so, deals aimed at new gamers are usually pretty decent, and most players will find them rather attractive. They are typically activated by a simple transaction; but let’s not forget that the casino may introduce bonuses that ask for no deposit at all. Players who are eligible to receive such a deal will usually get it after registration has been completed. A Casiplay no deposit bonus is normally a set of bonus spins or a small amount of bonus money. 

The deposit package is commonly a mix of bonus money and Casiplay bonus spins. The casino frequently creates one-time offers available only after the first top-up. Still, multi-tiered deals are not a total stranger to this brand. If you get spins, they’ll probably be added to a single game.

Deposit bonuses, as the name implies, ask for a deposit. In addition to a financial transaction, the site may also ask you to apply a Casiplay Casino bonus code. Codes are typically listed within the offer description. It is also possible to find them on our site. Just take a look at the widgets and boxes in different colors! 

Bonus Terms

Now let’s get a bit more serious. We are about to discuss bonus terms. All bonus terms are easy to find, but let’s get familiar with the basics. 

The no deposit bonus doesn’t ask for a deposit. Regardless, the casino may request you use Casiplay bonus codes to activate it. Also, you may face some win limits, as well as a higher rollover. 

Bonuses that are added upon deposit have to be wagered as well. The rollover requirement is rather manageable for most bonus offers. Welcome packages containing spins will also ask you to wager winnings generated from playing slot machines on the house. Spins usually have to be played within a couple of days. 

From time to time, the company may request you use a Casiplay bonus code. This step is often critical. If you miss it, you will no longer be eligible for that deal unless you make a new deposit (and type the code properly). 

As a rule, bonus rules at Casiplay are easy to find. They are also user friendly. Additionally, they are written so that even complete beginners can figure them out. 

Ongoing Promotions

Most players won’t mind getting a solid welcome bonus. Nonetheless, they all want to get something if they stay with Casiplay for a longer time. Pages dedicated to ongoing casino promotions usually deliver offers players might find interesting. 

The first type of offer one might get is a deposit-based Casiplay Casino bonus. Essentially, you make a deposit, and the company adds a little bit of extra bonus money. Sometimes, alongside the bonus money, you may get several free spins. Bonus spins are frequently added to a specific slot. 

Customers who prefer an additional kick of adrenaline will look forward to competitions. Races, special events, and tournaments usually find their way to this casino. They are often limited to a single provider. Every so often, you might have to enter a Casiplay promo code. 

Ultimately, there is a chance of encountering bonuses that don’t require a deposit. Truth be told, no deposit bonuses are not available to the same degree as other deals. When active, these deals are typically based on spins. Bonus money is a bit more difficult to receive, just like tokens or bonus chips. If you get offered such a deal, consider claiming it. They are among the rarest Casiplay bonuses. 

Game Selection

When it comes to what is on offer at Casiplay, you have a choice of a great variety of casino products, with hundreds of slots and table games combined available for you to play. All in all, there is a comprehensive amount of slots and games available which is complemented by a search bar feature which lets customers look for their favourite game in order to save time! Let’s take a more detailed look!

Slots and Table Games

It is hard to not find a slot that you will love at Casiplay due to the sheer amount that is available from a host of quality game providers. 

Players can choose from a range of traditional favourites such as household names like ‘Starburst’ and ‘Gonzo’s Quest’, courtesy of powerhouse NetEnt, as well as Thunderstruck from the equally prominent Microgaming. In addition, players can also find slot titles that are based on a particular theme, which have become increasingly popular over the last few years, especially those that depict a particular chapter in history.

For example, there is a range of Egyptian-themed slots such as ‘Mighty Sphinx’, however, there are also a lot more based on many other topics! Most slots offer you the ability to play in ‘demo’ mode which means that you can get used to it first before wagering any real money.

What is also highlighted is that when you scroll through the different slots which are available, you will find that new games are well highlighted, with these labelled as ‘new’ in the top left-hand corner, with a blue background.

When it comes to table games, customers can enjoy in excess of 15 different ones, with many available in a range of themes. For example, there are nine versions of blackjack, and of course, Casiaplay has several types of roulette as well. 

Jackpot Games at Casiplay

You will certainly find a host of jackpot games at Casiplay, however, there is no separate section for them on the website. 

Despite this though, when you are scrolling through the slots, these are easy to identify and are typically listed near the top in order to save you time. With prizes on offer which ranges from five to seven figures, each progressive jackpot differs in style, so there is something to appeal to everyone!

The slot titles that jackpots are available with all vary (and some change from time to time), however, currently, there are very few available and it does mean that you do have to keep a sharp eye out to find them. 

Live Casino

From a live casino perspective, Casiplay has an impressive amount of titles on offer to enjoy - in fact, well over 100 and these vary in different forms as well as themes. 

Every live casino game has been carefully selected to make sure that these provide the player with the perfect blend of a real-life casino experience that they can enjoy from the comfort of their own surroundings on their preferred device. 

From numerous versions of blackjack, roulette and baccarat, you can also find ‘Dream Catcher’ and ‘Football Studio’ from the highly innovative Evolution Gaming.

In the live casino section of the site, one of the good things about it is that there are sub-categories which relate to the choice of games available which include ‘all games’, ‘blackjack’, ‘roulette’ and ‘baccarat’. It is also worth factoring in that at certain times of the day, there might be more players taking part in a particular game, based on the different time zones and regions that Casiplay operates in. 

There are also different amounts of the multiple versions of these under each category, however under ‘all games’ you will find more niche games as referred to above such as those titles that are created by Evolution Gaming.

Casiplay Casino Games Lobby

Game selection at Casiplay

Usability

In terms of usability at Casiplay, the customer benefits from a relatively comfortable navigation process with the site being nicely functional. Perhaps what is most impressive is the striking branding and theme of the website which has great graphics and imagery, particularly in the top, revolving banner which helps to draw you in.

With the slots and table games also nicely presented and which operate without any glitches and with responsive load times (dependent on having a stable WiFi connection), it means that this helps to contribute to the overall experience that a player gets and increases their chances of returning.

Mobile Casino

If anything, it could be argued that the mobile site at Casiplay is even better than on desktop. It is clear that Casiplay has committed a considerable amount of time and effort towards making their mobile site as effective as it can possibly be for their customers, though there are a number of subtle differences which help to make the experience better. 

While the desktop site has a clear menu at the top of the page, with the different options laid out, on the mobile site, customers can access each option by clicking a drop down menu which cascades from the top left corner, which if anything, is a lot easier on the eye and much more navigational.

Furthermore, slots appear a lot more immersive on smartphones especially those which have impressive graphics (which accounts for at least 80% of the smartphone market) and this helps to make for a more intimate player experience overall. With both iOS and Android mobile sites available, it means this is functional across a number of devices (including tablets), however, perhaps one minor drawback is that the site does not have its own dedicated app.

Screenshots
Casiplay screenshot
Casiplay screenshot
Casiplay screenshot

Customer Support

To get help at Casiplay, on the desktop site customers have to scroll to the bottom of the screen, where they will find a ‘Help’ and ‘FAQs’ option underneath a clear header called ‘Getting Started’. 

Before going through any of the other support options that are available, it is always highly recommended that you consult the FAQs option, because this can save you a significant amount of time, while also having the requisite information available for you.

These are the main categories covered in the Casiplay FAQs:

  • Privacy
  • Bonuses
  • Depositing
  • Cashing out
  • Submit documentation
  • Technical
  • Reward point program
  • General information

While the FAQs section has a considerable amount of information available, Casiplay also has a number of other options when it comes to customer service. Arguably the most effective is the ‘Live Chat’ feature, which allows players to speak to a contact centre representative via a chat box and ask any questions that they may want to know. 

At Casiplay, this is clearly highlighted on the desktop site, with a blue chat box fixed in the bottom right hand corner of the screen, though it is just as easy to find on the mobile site. Simply click on the menu icon and this appears at the bottom. Members of Casiplay, will find that Live Chat is fairly responsive; you can typically expect to wait between one to two minutes during busy periods.

Casiplay Casino Help Support

Payment Methods

At Casiplay, players have a variety of options available when it comes to deposits and withdrawals. This includes Mastercard, Maestro and Visa, which are essentially the most common, however, e-wallets have also become increasingly popular over the last few years. 

Customers at Casiplay, can choose from PayPal, Neteller, Skrill and ecoPayz which are the most popular ones which are available and the advantage of using these is that it adds an extra layer of security to your banking. In addition, for those who are particularly security conscious, there is also the Paysafecard method available. This however, cannot be used as a withdrawal method. There are also several other options for players to choose from, and once you’ve logged in to your account and go to the deposit page, you’ll be able to see all payment options available to you.

Although most deposits are invariably instant, some withdrawal methods can take longer depending on a number of reasons, which can range from what bank that you use, the time of the day and whether there are any bank holidays during the typical waiting period, however, most typically e-wallet withdrawals are instant, while other methods can take up to 5 business days.

Verifying Your Casiplay Account

All players at online casinos will at some point have to complete an account verification, which is known as a KYC (Know Your Customer) verification. What this requires is for you to provide acceptable forms of ID (Identification) with a passport or photo driving license, as well as proof of address. 

This is in line with international rules and directives regarding anti-money laundering and funnelling of money to terror organisations. It’s also a tool used to ensure Responsible Gambling which online casinos take particularly seriously as this helps to prevent illegal activity such as fraud or even underage gambling. When it’s your turn to verify your Casiplay account, you’ll be notified by the casino, and you’ll receive detailed information about what it is you’ll need to submit. In addition to the standard KYC documents, you might also be asked to verify the ownership of your payment methods as well as the source of your funds.

Learn about payment methods

Security

Casiplay reaps the rewards of being licensed and regulated by two heavyweights of the industry; the MGA (Malta Gaming Authority) and the UKGC (United Kingdom Gambling Commission). This means that players can rest assured that they monitor the activity of the site on a regular basis which gives them peace of mind that Casiplay are adhering to the strict legislation that has been implemented by these governing bodies. 

It should also be said that Casiplay has SSL (Secure Socket Layer) encryption, which is a robust, industry standard security protection which assists in keeping customer details private.

Casiplay Casino Site Security

Final Verdict

Overall, Casiplay is a well presented online casino with a nice feel to it and importantly easy to navigate both on desktop and mobile, which is ideal for new players. There are a lot of positives to take out of Casiplay, including a great range of slots, highly impressive Live Casino online suite and a generous welcome bonus. 

One area where it could perhaps improve on is the amount of table games that it has available because this is currently very limited. It does make up for it in the Live Casino area of the site, however, those who enjoy playing table games without having the live experience might be slightly disappointed. This though is only minor and it could well be something that is improved upon in the future.

And if you liked this gambling site and would want to try some of its sister sites, try out the Queenplay casino site. This is an excellent destination whose goal is to be the best online casino for the ladies. If you want something more spicy and slot oriented, then pay Chilli Spins Casino a visit.

Casiplay Casino Online Review Live Dealer

What to expect
A wealth of slots and casino games from notable game providers
Licensed by the UKGC and MGA
Highly attractive welcome bonus
Range of payment methods available
Impressive Live Casino
Nerijus Grenda
Nerijus Grenda
Published: 30 Nov 2022
Updated: 13 Mar 2023
In addition to his role as GoodLuckMate's Founder and CEO, Nerijus Grenda is a prolific contributor to the site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Top Casiplay bonus
new players only · minimum deposit: £20 · wagering: 35x (b), 21 days · wagering: 35x (fs), 1 days · 18+ play responsibly · begambleaware.org · terms apply · info
Casino details
English · German · Norwegian · Suomi
United Kingdom
Malta Gaming Authority · UK Gambling Commission
Aspire Global International Ltd.
NetEnt · Play'n GO · Evolution Gaming · Betsoft +2
Casino type
Instant Play Casino
Mobile Casino
Classic Casino
Accepted payment methods

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Q: 

Can I play live casino games at Casiplay?

A: Yes, there is a live casino at Casiplay. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables.
Q: 

What are the wagering requirements at Casiplay?

A: Before you’re able to cash out the winnings from your Casiplay bonus you’ll need to complete a wagering requirement of 35x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does Casiplay have a gambling license?

A: Yes, Casiplay does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
Q: 

What deposit and withdrawal options are available at Casiplay?

A: Which payment options you’ll have available to choose from at Casiplay is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.
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