Overview
Chelsea Palace Casino is an online casino that is owned and operated by Grace Media Limited. The company owns a range of other online casinos including Slotty Slots and Slot Strike. Chelsea Palace is one of the company’s newer projects, having originally launched in 2018. The site is primarily targeted at a UK audience and has a stylish and easy-to-use design. Based on our experience, players should have little to no problem finding the games they are looking for. Is Chelsea Palace Casino more than just a pretty face though? Let’s take a look in this detailed online casino review and find out.
Bonuses
Chelsea Palace Casino Welcome Bonus
Most online casinos these days offer their new players a match deposit bonus when they sign up to their site. However, this operator tends to offer Chelsea Palace Casino bonus spins when making your first deposit instead. Usually, the new player bonus is relatively simple to understand – the more you deposit, the more bonus spins you may get. So if you prefer some extra spins over a regular welcome bonus, you are at the right place.
Of course, welcome offers at online casinos change from time to time. There might also be another offer available depending on your country of residence. Here at GoodLuckMate, we always list the bonuses that are available to you.
Bonus Terms
The Chelsea Palace Casino bonus for new players might not offer the biggest value, but we can ensure that at least the bonus terms are relatively customer-friendly. As on most sites, winnings made from bonus spins will be credited to your account as bonus funds. All bonus money must be wagered before it can be withdrawn.
The wagering requirements of Chelsea Palace Casino are often slightly lower than the industry standard of 35x. This allows players to convert their bonus winnings more frequently, which indirectly increases the value of most bonuses. Furthermore, the operator tends to give customers enough time to wager their bonus money. Generally, you have several weeks before bonus funds expire if the wagering wasn’t completed yet.
We should also mention that bonus winnings are oftentimes capped. This means that you can only win a certain maximum amount with each offer. We recommend checking out the bonus terms to find out more about relevant details.
Ongoing Promotions
Unfortunately, ongoing promotions and Chelsea Palace Casino bonus options tend to be limited, which might be a bit disappointing for some players. On the promotions page of the casino, you can find all the current offers available to claim. These offers could be anything from loyal rewards, deposit bonuses, bonus spins, or even casino tournaments.
We also recommend signing up for the newsletter. After all, this is oftentimes your chance to receive valuable Chelsea Palace Casino bonus codes and stay up to date with the latest casino bonus offers.
Game Selection
Chelsea Palace Casino is an excellent online casino that has plenty to offer everyone. The casino has a big selection of online slots and table games from a big selection of top-tier online software developers.
Slots and Table Games
If you’re the kind of player who loves online slots, then you are going to love playing at Chelsea Palace Casino. The casino has worked with over 30 of the industry’s most respected developers in order to ensure that their players have plenty of variety. Players can find games from the likes of Microgaming, NetEnt, Blueprint, and many other well-known names.
Customers can try their luck on a range of titles including titles like Thunderstruck II, Gonzo’s Quest, Fluffy Favourites, Book of Oz, and many, many more. If there is an online slot you are after, then chances are, you are going to be able to play it at Chelsea Palace Casino.
The casino also has a good selection of card and table games for players who fancy something a little bit old-school. The site only offers a good selection of variations on blackjack, baccarat, roulette, and poker. There are also some instant-win games available for players to try as well.
Jackpots at Chelsea Palace Casino
Chelsea Palace has such a big selection of online slots that it should come as no surprise that the casino is home to several huge global progressive and progressive jackpot titles. The site’s relationship with developers like Microgaming means that there is plenty to choose from for players who want to try their luck.
Live Casino Games
Chelsea Palace Casino seemingly has a live dealer section. The website, depending on where you access it from, has an entire page dedicated to live casino games by Evolution. Yet, while the content may make you hopeful, it seems that live casino games aren't actually featured here. In the lobby there weren't any live dealer tables and we didn't see Evolution among the game providers either. So, maybe this page is something left from a past life. Most players, we believe, won't have access to any live casino picks at Chelsea Palace Casino.
Usability
If you’re the kind of player who likes to try their luck spinning the reels when they are out and about, then Chelsea Palace Casino is a great site for you. The casino has a perfectly optimised and fully responsive mobile website that does a great job of recreating the experience a player would have while playing on their desktop.
The casino is supported by both Android and iOS operating systems. It looks great on a wide variety of different mobile browsers. There is currently no mobile application available for Chelsea Palace Casino.
Customer Support
Chelsea Palace Casino prioritizes its customers’ well-being and they want to make sure that they have the best possible experience when playing. As such, the casino offers a good range of different customer support options.
Players can use e-mail, phone call, or live chat to contact a member of the Chelsea Palace Casino support team. All of these services are available 24/7. If you need any help with smaller issues, the casino also has a fairly detailed FAQ section which should be able to help you out.
These are the main categories in the Chelsea Palace FAQ:
- General
- Games
- Bonuses
- Account
- Registration
Payment Methods
Chelsea Palace Casino has a good amount of deposit and withdrawal options available to make sure that players can get their funds to and from their online casino account with little to no bother.
To deposit on the site, players can use Visa/Mastercard, PayPal, Neteller, Skrill, Paysafecard, and several other popular options. The casino does not charge players to make deposits. The minimum amount a player can deposit on the site is £10.
To make a withdrawal from the casino, players should be able to use the majority of the same methods. It is worth remembering that a player can not make withdrawal with a method if it has not been previously used for deposits. The minimum withdrawal for players based in the UK is £10.
Security
Chelsea Palace Casino is licensed and regulated by the UK Gambling Commission. It is one of the most difficult gambling licenses to obtain due to its strict standards and regulations. Just like the Jackpot Mobile Casino site and all its other sister sites, the casino meets high operating standards as imposed by its owner Grace Media.
The casino safeguards its customers’ private and financial data by using the latest 128-bit SSL encryption technology. This prevents anybody else getting their hands on any information provided to the casino and means that customers can breathe easy knowing everything is secure.
The casino is also part of the responsible gambling program. The site has a list of useful resources that are available for players who feel as though their gambling may be becoming problematic. Players at the casino can also opt-out of being able to gamble.
Final Verdict
On the whole, there is very little that online players can complain about when it comes to Chelsea Palace Casino. The site ticks a lot of the boxes required for a good casino and is an overall great experience.
The slots selection is varied and the selection of table and cards game is also solid. The range of bonuses and promotions isn't that satisfying, though, the welcome offer isn't bad at all.
As far as customer support goes, the casino is on top of the game, with 24/7 services being provided for players. There is plenty for players to enjoy when playing at Chelsea Palace Casino.
