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Hello Casino

Hello Casino UK Review

Overview

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing

Hello Casino UK could be the one for you if you're after a straightforward, no-fuss gaming site. Regulated by the Malta Gaming Authority and the UK Gambling Commission, it's available in six languages and boasts a fantastic selection of live tables, slots, and progressive jackpots. Plus, with a minimum deposit of only £10, even punters on a budget can join the fun. Whether you prefer playing on mobile or desktop, Hello Casino is worth your attention. For a more in-depth look, check out our detailed Hello Casino review.

Pros & Cons
Great customer support
Available on desktop & mobile
Great selection of games
Licensed and regulated casino
Generous welcome bonus
Geographical restrictions
Limited promotional offers

Bonuses

new players only · minimum deposit: £20 · wagering: 35x (b+d) · 18+ play responsibly · begambleaware.org · terms apply · info

Hello Casino UK Welcome Bonus

Every newbie is always on the lookout for a welcome offer. And this operator tends to list such an offer to this group of players. In some cases, the offer includes a Hello Casino no deposit bonus.

Then there are instances where new gamers often have to contend with the deposit match available once newbies deposit funds. This means the bonus amount you get depends on the deposit amount. If the deposit match is available, it tends to include a fair percentage match that allows players to get a desirable bonus from a low deposit amount. 

The casino doesn’t stop at that! Sometimes players get bonus spins as well in addition to the deposit match. If so, these spins usually are eligible on a pre-selected slot game. Moreover, the casino tends to split the spins into batches and release them over several days if offered. In other cases, it releases them at once.

Hello Casino UK Bonus Terms

The welcome package is only available to players who deposit the minimum amount. Casual gamblers will be happy to note the amount is normally within a reasonable range. But you must be careful which payment method you use since the casino tends to void the offer when using certain options. There’s rarely a need to enter Hello Casino bonus codes to activate any part of the offer. 

Meeting the wagering requirements is next, although it’s disappointing that the operator often combines the deposit and bonus amount. This makes it tough to meet despite the number of times being within the industry average. 

Furthermore, varying wagering contributions may vary depending on the game in question. Other conditions include the maximum bet amount when playing through the bonus funds. 

Ongoing Hello Casino UK Promotions

The promotions page on this platform is not always packed with sensational offers. There are often several Hello Casino bonus options. Reload bonuses, for instance, are often available quite frequently. Be sure to check the terms associated with the deal. You don’t always have to provide a Hello Casino coupon code. 

If you’re more into engaging/interactive promotions, tournaments should tickle your fancy. This operator often hosts several competitions where players can compete against each other. Of course, these tournaments usually come bearing gifts. Some rewards players stand to bag include bonus spins and bonus credits, which they can use to play their favourite games. 

We also recommend signing up for the casino’s newsletter to stay updated with the operator’s deals since they tend to arrive in your inbox. In that case, you want to stay alert when the operator sends you its latest deal. In other cases, the casino could include a Hello Casino bonus code you can use to activate a particular offer. 

Game Selection

Casino, Live Casino & Jackpots 

It is hard to describe the joy and excitement players will experience when they enter this site for the first time. Hello Casino games come in all shapes and sizes and are powered by many popular providers such as Rabcat and Netent, and there are around 1,800 of them. Still, most importantly, they never compromise on quality. So whether you prefer authentic live dealers or vibrant and funky slots with catchy tunes and immersive storylines - Hello Casino prepared more than a handful of games. All games can be found in a beautiful library, but you can filter them by the provider. 

Slots and Table Games

Let’s face it, most of the 1,800 games are slots, and if we’re being honest, it is one of the best libraries we have witnessed in a long time. Hello Casino UK covers all themes and genres to enjoy classic 3-reel slots and some cool 3D adventures, but most importantly, you will also find classics like Book of the Dead and Starburst. Players who are more into recent releases can easily browse the New category and play Lucky Gems Deluxe, Sheba, Hercules, and all other popular titles released just a week or so ago. Our favourite was the Rabbit Hole Riches by Play’n Go, a fun twist on the Alice in Wonderland story with just three reels but detailed graphics, fun features, and music that would fit in any Hollywood blockbuster. 

The Table Games section is more modest and has only 38 titles, but they cover all the most important games, such as roulette, video poker, and blackjack. If you enjoy more lighthearted fun, try checking out the Others section. It is packed with scratch cards and many quirky and unusual titles you can enjoy when taking a break from serious blackjack, exciting live tables, or psychedelic slots. 

Jackpots at Hello Casino UK

Jackpots at Hello Casino will make you jump for joy. With around 80 titles, there is little left to be desired. All games feature a detailed image representing the slot and the current jackpot size. While some small prize pots are worth only hundreds of euros, others also reach millions. As always, this operator created this section with different types of punters in mind so you can enjoy the Mega Moolah series, Cash Splash saga, movie-inspired progressive slots like The Goonies (based on the beloved kids’ movie), or Worms, a branded slot by the classic artillery game that is experiencing a huge revival. 

Wild Griffin Megaways is one of their most exciting titles, inspired by medieval times. The music and graphics are superb, but nothing compares to the fantastic multipliers that go up to 50 after scoring three Gryphon symbols in adjacent reels. Even though the RTP of 95% is not very attractive, this game proved incredibly fun and lucrative if you are lucky enough. Another fun game is the Wonder of Ages, packed with historical figures and a maximum win of 10,000 times the bet. 

Live Casino Games

Games with live dealers are predominantly provided by Evolution, the biggest player in the live gaming industry. This category is a mix of direct platform access and a system of lobbies. So, if you want to play at roulette tables, you might first have to enter their roulette lobby. Of course, some tables are accessible directly from the platform, such as casino poker and gaming shows. 

What we love about this category is that almost all gaming shows are available with the click of a mouse (or tap of a finger). This genre is incredibly entertaining and reminiscent of good old gaming shows that ruled TV schedules for decades. You can play Deal or No Deal, Crazy Time, Dream Catcher, Mega Ball x100, and Football Studio. The casino poker selection is impressive, as you can play Ultimate Texas Hold’em, Caribbean Stud, and Casino Hold’Em. The latter is probably the most popular casino poker variation as you play classic Texas Hold’em against the dealer instead of other players sitting at the same table. Considering all dealers are pretty experienced and skilled, it is an experience you’ll never forget! 

Hello! Games

Game selection at Hello Casino

Usability

Some sites try to impress punters with complicated interfaces, but Hello Casino is as simple as possible - and that can only be good! It is an instant desktop platform accessible directly from the browser and can be used on various computers. The website design is simple - the upper half of the homepage is dedicated to promotions, while the bottom half is filled with game repositories. In the upper left corner, you will find a menu that takes you to Promotions, Games, and other important parts of the website. 

To test the desktop platform, we played a handful of games loaded with no difficulties. During the gaming session, no frozen frames, buffering, or other inconveniences may affect the result. Overall, this is not a super-innovative platform, but it is still an incredibly reliable platform that will be suitable for most punters.

It's fair to say that all established and top-rated UK gambling sites meet the same high operating standards regarding navigation and user-friendliness. For example, Dream Jackpot Casino is the perfect example of this, even though the site is part of a different iGaming family.

Mobile Casino

Hello Casino mobile casino is an instant platform with no apps or downloads. Open the browser you already have on your Android or iPhone, type the domain and enjoy your favourite games. The overall design is very similar to the desktop version, with a few adjustments to make it more pleasant for mobile gaming. For instance, the registration and sign-in buttons on the Hello Casino mobile site at the bottom of the screen are much more visible and can’t be missed. 

Another change is navigating the main gaming library - you must slide your finger across the scroll button to discover more categories. While this feature is not necessarily better or worse than the desktop navigation, we thought it was important to mention it, as some players of the older generation might have difficulties finding it, considering it is not as noticeable as one would expect.

Hello! Mobile

Screenshots
Hello Casino screenshot
Hello Casino screenshot
Hello Casino screenshot
Hello Casino screenshot
Hello Casino screenshot
Hello Casino screenshot

Customer Support

They claim that their agents respond in 30-60 seconds, which proved true. Besides the live chat, you can also use email to contact them. Agents work 24/7 and provide concise, easy-to-understand answers regardless of the subject. 

Unfortunately, this website has no FAQ section for you to find out more, but it isn't necessary because the agents respond swiftly and work around the clock.

Payment Methods

On this site, you can use various global and local payment methods to transfer money, including credit cards and e-wallets. The minimum deposit is only £10 and is almost instant, except when using a bank transfer, which will depend on the bank. The minimum withdrawal is also £10, while the maximum weekly withdrawal is only £12,500. Once you request a payout, the status will remain pending for up to two working days and be processed. The amount should be credited to your bank account shortly, depending on your transaction method. Also, Hello Casino won’t charge you any fees, which is great. 

Before any withdrawals, please understand that your deposit must be wagered at least once. This is one of the best ways for the company to avoid money laundering, so not an uncommon stipulation. Generally speaking, this seems to be a legit operator with pretty reasonable depositing and withdrawing rules that are easy to understand. Everything about the payment process is transparent, and you have nothing to worry about. 

Verifying Your Hello Casino Account

The first verification process takes place immediately after the registration, as the company keeps the right to ask you to confirm your account by clicking the link they sent you in an email. Then, the company can ask you to verify your age at any point, like your address, phone number or any other details you provided during the registration process. To comply with anti-money laundering regulations, the company may ask you to send proof of the ownership of the payment method or source of funds. 

Understandably, this might seem like a bother, but this only proves that Hello Casino is a responsible company that acts according to all regulations and legal obligations.

Hello! Deposit

Learn about payment methods

Security

Hello Casino UK is owned and operated by White Hat Gaming Limited and is as regulated as possible. This iGaming group stands behind a range of trusted online casinos that serve UK players, including the ever-popular Dream Vegas gambling site. Every player can play without concerns with licenses from Malta Gaming Authority, Spelinspektionen and the United Kingdom Gambling Commission. Furthermore, they implemented SSL technology for safe and secure money and data transfers. To learn more about how your data is used and stored, check out the Privacy Policy or contact their data controller via email. 

This operator also encourages responsible gambling. If you believe things are getting out of control, they’ll provide useful advice and direct links to institutions that can assist you. Even though it doesn’t have an eCOGRA certificate, the company publicly displays all RTPs, and you’ll immediately know your chances and expectations.

Final Verdict

Finding a site that works for you is not easy; it can be quite demanding. Luckily, operators like Hello Casino do their best to provide a safe and regulated gaming environment while supporting a variety of games by top providers, and their customer support is simply superb. We reached out to them on several occasions, and every time they were not only polite but also highly knowledgeable of all things related to the operator. Intuitive mobile and desktop platforms allow relaxed gaming while sitting at home, chilling on the beach or riding the bus to work. 

As highly regulated gaming operators, they follow all guidelines and protocols imposed by authorities, even if that means bothering you with paperwork. Such things should be appreciated because they guarantee safe gaming. And what about the bad sides? Well, we would love to see more promotions for regulated punters. At least one Hello Casino no deposit code wouldn't harm either. Still, that should not turn you away from this premium gaming site.

Hello! Casino

What to expect
Close to 1,800 gaming titles
Over 100 game providers
Live chat customer support
Available on mobile and desktop
Licensed and regulated casino
Borina Kopcic Pandur
Borina Kopcic Pandur
Published: 02 Dec 2022
Updated: 29 Apr 2023
Borina Kopcic Pandur is a skilled and imaginative writer with years of experience in the gambling industry. As a writer for GoodLuckMate, she specializes in crafting detailed and engaging casino reviews that offer a fresh perspective on online gambling. With her unique writing style and profound industry knowledge, she provides readers with expert evaluations and insightful perspectives.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Top Hello Casino bonus
new players only · minimum deposit: £20 · wagering: 35x (b+d) · 18+ play responsibly · begambleaware.org · terms apply · info
Casino details
English · German · Finnish · Norwegian +2
United Kingdom
Malta Gaming Authority · UK Gambling Commission · Swedish Gambling Authority
White Hat Gaming
NetEnt · Microgaming · Evolution Gaming · Leander Games +109
Casino type
Instant Play Casino
Mobile Casino
Classic Casino
Game categories
Jackpots
Slots
Table Games
Roulette
Blackjack
Baccarat
Casino Poker
Live Casino
Bingo
Scratch Cards
Craps

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Q: 

Is there a fee for depositing at Hello Casino?

A: No, there are no fees for any deposits at Hello Casino, so all the money deducted from your account will be added to your casino balance for you to play with. Just note that your bank might require fees, but this is a fee from your bank and not a fee from the casino.
Q: 

How many games does Hello Casino have?

A: The number of games available at Hello Casino is increasing, but when writing this Hello Casino review, we counted 1,800 games. The game category you’ll find the largest selection of games is the Slots category.
Q: 

What are the wagering requirements at Hello Casino?

A: Before you can cash out the winnings from your Hello Casino bonus, you’ll need to complete a wagering requirement of 35x. Once this is done, your bonus money will be converted into real cash you can withdraw.
Q: 

Do I need a Hello Casino bonus code?

A: Some bonuses offered at Hello Casino might require you to use a bonus code to claim it, but not all. So always check the bonus terms before you make your deposit to ensure you’re not missing out on the offer.
Q: 

Does Hello Casino have a gambling license?

A: Yes, Hello Casino has three gambling licenses (Malta Gaming Authority, UK Gambling Commission and Swedish Gambling Authority). Which one you will be playing depends on your country of residence. When you go to their website, you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
Find out more
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