Lucy Casino is another launch from the renowned Jumpman Gaming Limited Group that started its operations in 2018. Therefore, you can expect more or less the same features as other UK casino sites under this operator. This includes its success, largely because of the umbrella group but also because of its diverse game collection. Players can expect everything from slots and bingo to live casino games.
Moreover, the casino is accessible from your mobile device, allowing you to get into the game from anywhere. There’s a nice selection of bonuses and ongoing promotions to pad your bankroll. On top of this, the casino is licensed by the UKGC. With so much in store, let’s look at Lucy Casino UK to see if they meet players’ expectations.
Live chat available
Phone support not available
Available on desktop & mobile
High wagering requirements
Progressive jackpot games
Licensed and regulated casino
Regular onsite promotions
There is one thing you have to know about bonuses on this site. They sometimes change from time to time, but it is also possible for them to be different in different markets. With that out of the way, let’s see what the Lucy Casino UK welcome offer is all about.
The bonus for new clients is frequently based on a deposit. It would be best if you loaded some cash, and the operator will add a special treat to your balance. Occasionally, it may also ask for a Lucky Casino bonus code.
The welcome package can be anything you can think of, as the marketing team at Lucy Casino seems to spend a lot of time creating innovative offers. Expect to see Lucky Casino bonus spins, deposit bonuses, special bonus wheels, or a mix of any of those.
By now, you are probably wondering whether there are any freebies to grab. Maybe a bonus that can be redeemed without a top-up? Well, the Lucy Casino no deposit bonus is not always available. It is released only sporadically as a special gaming treat. Still, if you see one, check out the rules and perhaps even claim it.
We mentioned bonus rules; if you are wondering what they are all about, here are some guidelines! If the bonus needs to be activated via deposit, you probably won’t have to worry about breaking the budget. Lucy Casino keeps the deposit limits rather user-friendly. Sometimes, however, you may have to apply a Lucy Casino promo code. Codes can be found in the boxes on our website or in the offer description. Use copy-paste if you encounter some complex codes.
Now for the part of bonus terms that won’t be so fun – the wagering requirement. Lucy Casino will ask you to play the bonus money more times than most other casinos would. Understand that the money generated by playing bonus spins is considered bonus money and has to be wagered. Additionally, spins on the house may face some limitations regarding your winnings.
In terms of games, remember that not all games contribute the same. When playing Lucy Casino bonuses, focusing on titles that add the most is best. Typically, that would be slot machines. Even so, there might be some slot titles that don’t contribute anything.
Okay, once you finish the welcome deal, you will need more bonuses to play with. Casino bonuses at Lucy’s are frequently rather diverse and will cater to the needs of many customers.
The operator frequently introduces offers based on bonus spins. Sometimes they are deposit deals, and sometimes promotions of specific titles. They can even take the form of unique challenges and competitions. Furthermore, customers can encounter sporadic giveaways or special events. In such instances, non-gaming prizes are a common sight. Lucy Casino bonus codes are a common occurrence with such offers. Remember that specific deals may be redeemable only for a few hours, while others may be active for over a year. Read the bonus rules attached to every offer to find out more.
Lucy Casino also made sure to put you in the right mood by offering seasonal deals. Such deals, when available, are inspired by big holidays and sometimes even seasons in general (for instance, summer). Just don’t forget about those Lucy Casino UK promo codes!
Lucy Casino UK has a rather average game collection, with just over 400 games in its lobby. Most of these games are slot games, but players should also come across several live casino games and bingo variations.
Once you click on the “All Games” section, you will spot many games from different software developers. Some notable mentions the casino partners with include NetEnt, Microgaming, Yggdrasil Gaming, Eyecon, and Pragmatic Play. Slot games, however, take up the biggest space here. Expect to find various types of slot games, including classic slots and modern games with exciting themes. A search function on the tab allows players to find games only by title.
The casino offers various table and card games under the “Table Games” section if you want to taste something different. You can explore the various roulette, blackjack, and baccarat variations. Video poker has multiple titles, such as Deuces Wild on hand.
Alternatively, you can opt for bingo, which comes in the 90-ball and 75-ball varieties in various bingo rooms. You may want to take advantage of the free bingo room first. And if you wish to some stronger and more bingo-focused, you can consider sister brands of Lucy Casino that are created explicitly for bingo enthusiasts. Two solid options are Lights Camera Bingo and ShowReel Bingo. Check their reviews to see which option is more suitable for your needs.
You don’t want to miss out on the big wins in Lucy Casino. This operator stocks many progressive jackpot slots to keep you hooked to your screen. Popular titles such as Mega Moolah are unavailable, leaving less popular titles on the list. This means you will have a chance to explore new games. Into the games, the operator presents jackpot titles such as Enchanted Prince, Fluffy Favorites Fairground, Stampede, Temple of Iris, Sugar Train, Shopping Spree, and Heartburst, among others.
Live casino fans will be glad to know Lucy Casino stocks various live casino games in its lobby. The number of games here is satisfactory because the casino works with several providers like Pragmatic Play Live, Authentic Gaming, and OnAir. You'll notice various options, including live roulette, live blackjack, game shows, and other typically popular games among UK players. One thing worth mentioning is that there is no separate live casino section, but you can search titles using the search bar.
Lucy Casino doesn’t feature a mobile app, but a mobile website allows players on the move to access their favourite games. The site works flawlessly on almost all devices, including smartphones and tablets running Android or iOS. This is all thanks to HTML5 and Instant Play technology.
Launch your mobile web browser and enter the casino’s address to get started on any preferred game. In terms of functionalities, the website features all options, including promotions, the cashier, and above all, the games. With that in mind, you expect more than enough games to entertain you.
Lucy Casino has two ways players can reach the customer support team. After clicking on the “Contact Us” icon, you can use the email address. However, the casino strives to reply to emails within two business days. The other method is through the live chat service. Unfortunately, this option is only available for members.
You can supplement these options with the dedicated FAQ page that offers solutions to some of the common issues on the platform.
These are the main categories in the Lucy Casino FAQ:
In terms of variety, Lucy Casino ticks the right boxes, but when it comes to the numbers, players are only limited to 6 deposit options. They are credit/debit cards from VISA, MasterCard, and Maestro. The only eWallet available is PayPal, backed by other options such as Pay by Mobile and PaysafeCard. The minimum account you can deposit is £10, while the maximum is £100,000 monthly.
Except for PaysafeCard, players can use the same deposit method to withdraw their funds. After requesting a withdrawal, the casino will hold the funds for up to 72 hours before processing. The drawback here is the £2.50 transaction fee imposed on all withdrawals. On top of the casino’s security period, players must wait another 1 to 3 working days for the withdrawal to hit their accounts.
Lucy Casino may have started in 2018, but the company behind it, Jumpman Gaming, has been in business since 2009. The company boasts a license from the United Kingdom Gambling Commission.
As for security, players can rest easy knowing the casino has its best interests at heart. The casino uses SSL encryption to secure players’ personal and financial information. Fairness runs in the casino’s veins, evidenced by the casino’s use of random number generators that ensure all games produce independent and fair results.
Lucy Casino has done well, especially regarding bonuses and promotions. Regardless of your schedule or preferred games, there’s something for you. The welcome offer is one of them, but the high wagering requirement detracts from its appeal. As for the games available, the casino does well to touch on all categories, including live casino.
Customer support is good, with various ways to seek help. However, it would be great for the casino to include phone support. The number of payment options leans towards the lower end, which may be a turn-off for some gamblers.