Licensing Jurisdiction
Curacao Interactive Licensing N.V. offers licenses to operators based in Curacao. However, players from unregulated markets or non-restricted markets across the world can access casinos licensed by this regulator. But how does one get a gambling license from Curacao Interactive Licensing N.V.?
It’s worth mentioning that while the process of getting a Curacao license is simple, it’s not foolproof. Therefore, it’s important that all requirements are met to avoid wasting time and effort. The first step to getting a license is to establish a business in the jurisdiction. Next, you must submit necessary paperwork that includes past finances, a business plan, and identification of beneficial owners as well as documents that prove you don’t have any criminal record.
Submit the documents and wait between three and six weeks for approval. However, even before approval, the technical team from Curacao Interactive Licensing N.V. will review the site. The reason for this is to check the implementation of AML measures, software certification, and auditing the gaming systems to be used on the platform. Online gambling platforms licensed in Curacao must pay a 2% tax on their net profits.
The Main Focus of Curacao Interactive Licensing N.V.
Anti-money laundering appears to be the focus for Curacao master licenses such as Curacao Interactive Licensing N.V. Backing this is the fact the Curacao Gaming Control Board (CGCB) is the anti-money laundering and combating the financing of terrorism (AML-CFT) supervisor when it comes to gambling activities from or in Curacao. This includes online gambling as well.
As such, online gambling operators wishing to acquire a license from CIL must have measures in place to combat anti-money laundering. Implementing responsible gambling and fair gaming measures is the sole discretion of these operators. That’s because CIL doesn’t include them as requirements when applying for a sub-license.
Security at Online Casinos Licensed by Curacao Interactive Licensing N.V.
Curacao Interactive Licensing N.V. doesn’t have an official website. Therefore, it’s impossible to contact them directly should you have any concerns or queries. That means reporting issues to deal with unfair treatment by an online gambling platform is an uphill task. Furthermore, despite tough talks about player protection, practical measures are yet to be installed.
In terms of standard site security, websites use SSL encryption technology to protect player’s sensitive information. Having said that, the relaxed regulations don’t rule out the possibility of coming across gambling sites that don’t implement overall website security measures such as using SSL encryption technology.
How to Validate a Curacao Interactive Licensing N.V. License Status
Unfortunately, there’s no way of validating the status of a license held by an operator that claims to have a license from CIL. Some operators have the regulator's CIL logo in their footer. Typically, they would link the logo to a PDF document that provides all the necessary licensing information.
For example, the company Atlantic Management B.V. has published such a document on all its casino brands' websites. The document confirms that the company holds this license and lists all the URLs covered under the license. There's also a date and a signature of the CIL managing director Mr. Raoul Behr.
Unsurprisingly, there's no public register of all Curacao Interactive Licensing N.V. license holders. So, you can just check if an operator has published their licensing documents and decide whether to trust them.
How to File a Complaint to Curacao Interactive Licensing N.V.
As we already mentioned, there doesn't seem to be an official website of this regulator. So, there's no official way of reaching out and filing complaints. We did find two emails listed in some licensing documents published by operators and those are [email protected] and [email protected]. However, there's no website with a corresponding URL, so we can't be sure if these are valid email addresses. Plus, these seem like general query emails rather than dispute resolution forms.
