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BitStarz

BitStarz Casino Review

BitStarz.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Great customer support
Phone support not available
Easy to use interface
No sportsbook
Great selection of games
Cryptocurrencies accepted
No deposit bonus available

Bonuses

BitStarz No Deposit Bonus

One of the most sought-after bonuses at any casino is a free bonus, and luckily for most players, BitStarz tends to offer just that. This often comes as a registration bonus, and you may have to use a BitStarz sign-up bonus code to claim it. However, usually, they only offer this to players from selected countries, so this might be something not all players get to partake in. If it’s available for players where you live, you’ll see it among the bonuses listed on this page. 

If you’re not eligible for a free bonus when you register, you’ll still have the chance to claim a free bonus or a BitStarz free chip at a later stage. This operator frequently offers something extra to their registered players, and you’ll find all the ones you’re eligible for on their ‘Promotions’ page. Any BitStarz bonus code you might need will also be found on the same page.

BitStarz Bonuses for New Customers

Even if you’re not from a country where a free bonus is offered, you can still get quite a welcome bonus, which more often than not will include some BitStarz free spins. And, it’s not only the first deposit they will give you something extra for, as they frequently offer a multi-tiered welcome package. Just make sure that you use the right BitStarz promo code or opt-in before you make your deposit to ensure it gets credited to your account. 

As an extra perk, the welcome bonus is one of those that always cater to both players that prefer to use a fiat currency and to those that prefer crypto. This ensures that you can claim a bonus no matter which of the 15+ supported currencies you choose. 

Bitstarz Bonus Terms

Generally speaking, the bonus terms at BitStarz casino are fair. The wagering requirement tends to be a bit higher than the industry standard of 35x, but not by much. As for max bets when playing with bonus funds that seems to stick to the standard €/$5 per game round, or whatever is equivalent in the currency you choose. Luckily we haven’t found much evidence of any caps on max wins from a bonus, and that includes the BitStarz Casino no deposit bonus. This is usually a sure sign that the operator is a fair casino, as far too many casinos cap the winnings of bonuses that require no deposit at a fairly low amount. 

The minimum deposit you need to make or the applicable BitStarz no deposit bonus code required will always be listed within the offer itself. The same goes for the specifics of the wagering requirement and other bonus rules. A link to the full bonus terms is always found together with the bonus.

Ongoing Promotions

The welcome offer is just a drop in the ocean of other ongoing Bitstarz promotions. For example, deposit matches are part of the bonuses players may come across. If you’re a slots fan, the operator also features Bitstarz free spins on a regular basis. But, you want to visit the Bitstarz promo page for more information on the slots eligible for these spins. 

A VIP program allows players to enjoy enhanced benefits. The site features such a program where players simply play their favorite titles on the platform to gain higher VIP statuses. Some of the benefits associated with this program include faster withdrawals, invites to exclusive tournaments, and VIP customer support. 

Speaking of tournaments, there are often several opportunities to compete against other players on the platform. Usually, cash prizes are up for grabs depending on where you finish on the leaderboard. Generally, the promotions here don’t require Bitstarz bonus codes to activate. 

We also recommend signing up for the operator’s newsletter. This will allow you to receive exclusive casino bonus offers via email. 

Game Selection

There are two game categories at BitStarz: Casino and Live Casino. Naturally, the Casino has the biggest selection of games. But the Live Casino also has a lot to offer, with games from three of the biggest game providers in the industry – including Authentic Gaming.

Slots and Table Games

There are more than 4,000 slots to choose from at BitStarz Casino. This is considered a big selection compared to most other online casinos.

What makes it even better is that almost 500 of them are found in two different versions since you can play them as both normal slots operating with euros as the currency and in an alternate version made for direct Bitcoin gambling. The games where you can gamble using BTC as currency are all found in a separate category, which means you can easily identify them.

Along with the Slots and BTC Games categories, there are two additional categories to choose from: Jackpots and Table Games. The progressive jackpot slots you can find are all from the game provider Microgaming.

The biggest jackpot of them all is found in the game Mega Moolah, and this jackpot holds the world record for the biggest payout from an online slot ever – a whopping 18,9 million euros!

Major Millions is another progressive jackpot slot that just might make you into an instant millionaire – if Lady Luck is on your side. 

Besides Microgaming, some other game providers whose games you’ll find at BitStarz Casino include NetEnt, Quickspin, Play’n GO, Amatic, and BGaming. All in all, 50+ game providers have contributed to the game selection.

Bitstarz Live Casino

Live Casino Games

As we mentioned, the BitStarz Live Casino is unlike all other live casinos. The biggest game lobby you’ll find is provided by Evolution Gaming, but Vivo Gaming also has a lot to offer.

The combination of games from these two providers offers you a great selection of table games with live dealers, such as roulette, casino poker, baccarat, and of course, blackjack.

In addition to these classic casino games, you can also try some new live games, including a wheel of fortune or two, along with some game show games. 

The third game provider at BitStarz Live Casino is Authentic Gaming. They only offer roulette, but it’s much more than a normal live roulette game. Instead of streaming from a studio, they offer a live stream directly from land-based casinos – from all around the world.

This means that Authentic Gaming gives you the opportunity to gamble at real casinos and experience the real casino atmosphere from the comfort of your own home. Take your pick among casinos in South America, the United States, Europe, or Asia.

Game selection at BitStarz

Usability

We consider this site’s usability very good. It’s both nice to look at and intuitive to navigate. All game categories and other features are easy to find, located in the main menu or in the footer.

When scrolling down, before you get to the footer, you’ll also see lists of the casino’s biggest winners, their latest winners, and the slots with the biggest jackpots. If you’re looking for inspiration in terms of new games to try out, these lists can prove useful.

With respect to finding games to play, the different categories are, of course, handy, but you can also filter the games on offer by game provider.

If you’re a seasoned gambler, you probably already have some providers you like better than others, and if not, you can simply try out a game. You can play BitStarz games for fun, which is great. If you like it, check which game provider it’s from, and then search the provider’s name to find similar games.

By choosing Lobby in the main game menu, you’ll see all the top games in all categories, which is also good for some inspiration. 

Other features, like deposits, withdrawals, and your account information, are prominently presented in the menu at the top of the website, while FAQs and other information can be found in the footer when you’re playing from a desktop.

Bitstarz Mobile Casino

Mobile Casino

When you choose to play from a smartphone or tablet, you’ll get pretty much the same experience and user-friendliness as you do when you use a desktop. There’s no need for a BitStarz app since the website is fully optimized to work just as well as a mobile casino. It makes no difference whether your mobile or tablet runs on iOS, Android, Windows, or something else since the bitstarz.com website works on all operating systems. 

Since you’ll be playing from a smaller screen, the site will automatically adjust to fit. The most prominent change is the location of the menu since this turns into a slide-out if you click on the three lines in the top left corner. In many ways, this is even better than playing from a desktop, since all information can be found in the same menu.

In terms of games and access to other services at the casino, it’s pretty much the same, and any discrepancies will be due to the browser you’re using. However, the only browser that might give you issues when loading certain games is Safari.

Screenshots
BitStarz screenshot
BitStarz screenshot
BitStarz screenshot
BitStarz screenshot
BitStarz screenshot
BitStarz screenshot

Customer Support

The help section at BitStarz is really good. Not only do they have extensive FAQs covering all topics related to the casino, deposits and withdrawals, bonuses, and all of that, but they also offer a lot of information about Bitcoin including where to buy Bitcoin, how to buy it, how to change Bitcoin into euros and the other way around, and a whole lot more. For players who aren’t that familiar with cryptocurrency, this is a great place to find information. 

These are the main categories in the BitStarz FAQ:

  • Most Popular
  • Account
  • Deposits & Withdrawals
  • Bonuses
  • The Casino
  • Security
  • Responsible Gaming
  • Affiliate FAQ

The FAQs are, of course, not the only source of information and help, since the BitStarz customer support team is always available to assist you. Not only can you contact them through their live chat or by email, you can also connect with them via Facebook, Instagram, Twitter and even YouTube. 

Payment Methods

With 20+ payment methods for deposits and withdrawals, you’re sure to find a payment option that suits you. Not all of these can be used from all countries, but once you’ve created your account, you can see which options are available to you. Expect some local options alongside global choices. BitStarz is a casino with Interac for Canadian players, for instance, and even supports payments through QR codes.

Regardless of the payment option you go for,  you won't be paying any fees because the operator has removed all deposit processing fees in early 2022.

  • The most common payment methods for most countries: Skrill, Neteller, PaysafeCard, Visa, Venus point, MasterCard, and bank transfers such as Rapid Transfer.
  • Currencies supported: Euros, US Dollars, Canadian Dollars, Australian Dollars, New Zealand Dollars, Japanese Yen, Renminbi, Polish Złoty, Russian Rubles, Brazilian Real, Norwegian Krone, bitcoins, Bitcoin Cash, Ethereum, Dogecoin, Tether, and Litecoin.

One great feature offered by BitStarz is that you can actually deposit euros and virtually within the casino change them to bitcoin—and the other way around. First and foremost, this is a nice feature if you’ve deposited with cryptocurrency but the game you want to gamble on doesn’t support anything other than traditional fiat currencies. And, once you’re done gambling, you can withdraw your winnings in the same currency as the one you used to deposit.

When it comes to withdrawals, your funds must in fact be taken out in the same currency the winning deposit was made in, whenever this is at all possible. So if you deposit with Bitcoin, you also have to withdraw your funds as Bitcoin, even though you might have played games where you've gambled and won euros. The average withdrawal time is an impressive 10 minutes. Plus, there's no withdrawal limits!

Bitstarz Crypto Payments

Verifying Your Bitstarz Account

The KYC (Know-Your-Customer) verification at BitStarz works in the same way it does at any other online casino. You’ll be required to submit documents proving who you are and where you live.

Since this is something all players have to do at some point, it’s very important that you only use real information when registering your account, and that you don’t register with a nickname, or anything like that. 

You’ll have to send a photo of your government-issued ID that shows all four corners of the document and clearly indicates your name, date of birth, and the document’s expiry date.

To verify your address, they’ll need to see a bank statement or a utility bill issued in the last 3 months that shows your name, address, and the date the letter/document was sent to you. All four corners of this document must also be shown.

In addition, you might have to provide them with some proof that the payment methods you’ve used for both deposits and withdrawals are legally yours. 

Security

The gambling license BitStarz uses is issued by Antillephone N.V. In fact, this license is one of the few options possible for casinos offering bitcoin games, since Curacao-based gambling authorities are the only one that allows the use of cryptocurrency as a payment option.

Under this license, you can also be sure that your privacy is taken care of. They have strict rules for data security, and all of your personal information is secured by industry-standard encryption. If you want to ensure your account is extra safe, you can also enable two-step verification for logging in to your account.

Not only is your personal information secure with BitStarz, but this also applies to all of your transactions as well. Thanks to the blockchain technology BitStarz uses, all transactions made with cryptocurrency are, of course, secure. Technology also provides high-level security for traditional money transfers and payments.

BitStarz is compliant with PCI DSS, which is the industry standard set by card providers for secure payments with debit and credit cards online. 

BitStarz Casino also uses a certified Random Number Generator (RNG). This ensures that all game rounds are completely random and that no one can interfere with the randomness of a game round. In other words, whether you win or not is simply left up to chance, and there’s no way to interfere with a game to steer the result one way or the other.

This, of course, only applies to games of chance, such as slots, and not to games where you can use your own skills or strategies when you play, like some table games.

Final Verdict

In this BitStarz review, we’ve covered the entire casino from A to Z, and our conclusion is that it’s just like every other worthwhile online casino – only better and more versatile.

The game selection is good in all categories, and we especially appreciate the filter that allows you to select Bitcoin games. Even though not all of their games can be played using this currency, it doesn’t limit your play very much, since BitStarz offers currency exchange – so you can play any game no matter how you make your deposit or what currency you use to make it in. This makes BitStarz a cross between a Bitcoin casino and a hybrid casino.

Another big plus we’d like to mention is that Bitstarz offers you a lot of different ways of contacting their support team. Live chat and email are offered by all online casinos, but getting support via social media is not an option we’re used to finding. Bitstarz’s comprehensive and thorough FAQs are also something we really liked. 

Last but not least; the bonuses. We never say no to a free bonus without a deposit, which is something Bitstarz tends to offer. The rest of their welcome offer is also quite good. Ongoing and fixed weekly promotions are also something we always like to see.

In conclusion, we can say that BitStarz is one of the best, if not the best, crypto casinos online.

Bitstarz Crypto Casino

What to expect
  • Deposit with 16 currencies, including 5 cryptocurrencies
  • Quick and easy deposits and withdrawals
  • FAQs and support via several different channels
  • Great welcome bonus
  • 4,000+ casino games
Eve Luneborg
Eve Luneborg
Last Update: 25 Oct 2023
Eve started working at an online casino back in 2014, and she’s been involved in the iGaming industry ever since. Here at GoodLuckMate, she’s our go-to writer for in-depth guides, specialising in anything related to payments and account verification, table game guides and even casino and slot reviews. Eve is also religiously following industry news, keeping a close eye on any regulatory changes, new game releases, upcoming trends and much more.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Top BitStarz bonus
Casino details
Website:
https://www.bitstarz.com/
Languages:
English · Russian · Japanese · Chinese +1
Countries:
Afghanistan · Algeria · Andorra · Antigua and Barbuda+128
License:
Antillephone N.V.
Company:
Dama N.V.
Providers:
1X2Gaming · 4ThePlayer · Amatic Industries · Authentic Gaming +71
Game categories

19 player reviews

DONGQIN LUO

My name Dongqin

I like to play games. However, I don't know how to claim the prizes and bonuses I deserve

Jarrah

Very fast site. I deposit and got bonus right away, I asked about rules and got reply right away in chathelp. On fifth or six depoit i win pretty big and asked about withdrawal. They checked docs and my withdrawal very fast

More bonuses are nice :)

GABOR

It's my first time seeing BTC games, but it makes me happy that there are such games. Imagine being able to deposit BTC which is not only faster than regular payment methods but also isn't invasive since I don't need to submit any information when I deposit. As for the BTC games themselves, I do get more rewards by betting BTC. Even at that, the BTC games are just the usual video slots, with complimentary genres being live casino and progressive jackpots. If you're looking for some quick bucks, my first stop would be the video slots category. Just be patient and don't mind the many negative reviews online. Some are just hating and would like to pass that hate on to others.

Nothing negative from the site

Jack TheHammer

As a casino Bitstarz nows where its at. Best site iv played on all year. Verification was a little tricky, but support were all over it and helped me out and cashouts faster then anywhere after. Smart place for smart players.

Lots of docs aksed but lots of help getting it done and docs checked super quick.

Jasmine S

My absolute favourite thing about this casino is how fast their withdrawal and documents verification time is! I requested a withdrawal the other day, they asked documents within 5 mins of the request, I uploaded them, they verified within a few minutes and approved my withdrawal! The whole process was so smooth and their support team are the best I had ever dealt with! Also, their website is super easy to use and they have some great promotions and offers!

Missing sports betting

Alexanderrr

The first thing I've got to start with is the design which is quite beautiful, at least in comparison to the casino where I played previously. Also, the website is easy to navigate so finding my favourite games isn't that much of a problem. Keep in mind that this is regardless if I launch the casino through a smartphone or a desktop. I only play jackpots so finding multiple progressive jackpots at this casino has got me hooked. The videos slots and the live casino look nice, but as both don't thrill me as much, I'll play them in due time. Also, if there's one thing I like about the welcome offer, it's the free spins. But in the end, I think they're just for fun since I have to wager it 40 times before I can withdraw the winnings.

40x wagering requirement is a bit steep

CBeet

Really great casino! Fastest withdrawals ive ever experienced. Support really helpful and informative. bonuses are good too. Love that they offer crypto -and it’s super easy to deposit and withdraw here. Amazing!

Nothing bad here

Darren Azzopardi

FAST withdrawals, good games, lots of bonuses given to us without asking an good promos. had good wins on this casino. support is great really helpful for any questions helped me to get started on crypto too!

nothing all good.

Jane

Good selection of games and I like the new quick deposits, makes it fast!Also withdrawals have ben always fast and support is great.If they could just give free spins :D

more free bonuses :D

PAUL

What a great experience I've had since joining Bitstarz. My first time using crypto currencies and their support made it quite clear on how to go about it. In love with the turn around time for withdrawals as they are processed fairly quick. And I really enjoy the wide selection of gaming providers.

Big_Dave_Gambles

Was a bit sceptical seeing Curacao licence, but these guys are no cowboys. Seen great reviews on other sites too. Never had any trouble, quick cashouts

Nothing so far, stay gold

Tammy

At first, when starting to play with Bitstarz I was a little unsure of using Cryptocurrency but with the help of the Support Heroes, I was up and playing in no time. They are always available and are very helpful. Great promotions, a wide variety of games, and the best part? Quick withdrawals!

Michael Ank

Bitstarz, what a beauty. This casino is awesome, Ive been playing with them for just over a year and after a couple of small withdraws, I finally won over $15k and they played out pretty much instantly. The support staff, heros as they are called are very knowledible and helpful.

Nothing to dislike, Im a very happy bunny

Tom

Easy to use site and new games are added every day!Used both Bitcoin and card to deposit and withdraw, Bitcoin is the best as it goes so quick! Bonuses are added automatically and extra's added the following day, much better than other sites where you have to ask for free spins every time. Chat also always available which is nice.

Rafael

Awesome Casino! very nice and funny games, they always have good promotions and bonuses, also their customer service is very kind and withdraws time are really fast.A great experience playing in this casino!

Mike

I was a bit sceptical at first since the site was also dealing with cryptocurrency but I was positively surprised by their amazing support and the selection of the games. I managed to win 200 eur on PeakyBlinders the new slot and the cash out was super quick. So far been having really good experience.

Jade

Able to play with Bitcoin which is awesome. A very large selection of games from different game providers which I appreciate. They have some cool promotions. My fave is the level up adventure one. Support has always been quick to answer my questions so no complaints yet. I'd recommend from my side :)

Steven

Played here for a bit now, quick withdrawals and i can play in several crypto''s which is great funsupport guys are cool as well, 24/7 support which i love

Nicole

Pretty Awesome Casino!Fast withdrawals, good selection of games and really user friendly interface.Their promotions are rad, always giving more then what is asked :)Im happy playing at this casino!

ReviewsShare your experience with BitStarz
Leave your feedback
Q: 

How many games does BitStarz have?

A: The number of games available at BitStarz is increasing all the time, but at the time of writing this BitStarz review, we counted more than 2900 games. The game category you’ll find the largest selection of games in is the Slots category.
Q: 

Does BitStarz support instant-play?

A: Yes, there is no need to download games or any software to be able to play at BitStarz. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.
Q: 

Can I get a BitStarz bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at BitStarz, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Is it safe to play at BitStarz?

A: Yes, since BitStarz has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
Q: 

How do I verify my BitStarz account?

A: The verification process at BitStarz will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.
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