Security & Fair Gaming

Safe and Reliable Connection of the Website

Check that a new online casino uses HTTPS and that your browser shows no connection warning. Browser icons vary: Chrome replaced its padlock with a site-controls icon. A secure connection protects data in transit; it does not establish that the operator is trustworthy.

HTTPS uses TLS to encrypt the connection between your browser and a website, often still described as SSL encryption. This is one security measure to check alongside the operator’s identity, licence and payment terms.

In addition to the fact that the connection should be secure by means of encryption, there is another security requirement that must be met. This is to protect consumer credit card details. This is also called the PCI DSS security standard.

Reliability and Fairness of the Games

All online casinos have various PC and mobile games in their library. This can be anything, but the most common games are slot machines, table games, live dealer games, video poker, scratch cards, or bingo. It is of the utmost importance to the player that everything is done fairly and that the games are reliable and safe. But how do you know that this is actually the case? Well, it all comes down to fair gaming.

Who Is the Provider of the Game?

Online casinos, including new operators, often obtain games from specialist suppliers such as NetEnt, Microgaming, Betsoft and Yggdrasil. A familiar supplier name or stock-exchange listing does not establish an operator’s safety or payment reliability. Random number generators generate outcomes in many digital games; assessing fairness also requires checking the implementation, game rules and relevant testing evidence.

What License Does the Online Casino Have?

Check the operator’s licence in the relevant regulator’s register and read its complaints procedures. Licensing creates obligations and oversight, but it cannot guarantee account security, payment performance or every game outcome. The licence should match the operator and domain you intend to use.

Terms and Conditions

Read an operator’s current terms before registering. Check the operating company, account restrictions, payment conditions and complaint process. GoodLuckMate’s reviews can help identify questions to ask, but they do not establish that every operator or every term has been tested. A review is not a guarantee of fair treatment, account security or a trouble-free withdrawal.

Player Protection

An online casino was of course created to make money. This does not alter the fact that it should be done in a decent way. In addition to the fact that an online casino must be reliable and safe, the prevention of gambling addiction is also one of the pillars by which you can see that an online casino is serious. The ability to set up gambling limits and to self exclude yourself from the casino contribute greatly to the security & fair gaming aspect of an online casino.

Certifications and Industry Memberships

Check what an organisation’s logo actually represents. Industry membership and a game-testing certificate have different scopes. For a testing claim, look for the issuing organisation, date, game or system version and report coverage. An eCOGRA reference should be verified with the issuer; a badge alone does not establish the safety of every game or an operator’s payment practices.