Overview
Right out of the gate, we can tell you that AlfCasino has been designed from the ground up to play beautifully on both desktop and mobile devices. In addition, there’s a fabulous 100% up to €500 welcome bonus for your first deposit, as well as 200 free spins during your first 10 days. Add on the fact that there are more 2,300 games in total, you can choose your own character to level up, and there’s a decent VIP system in place and you might already be able to tell that we’re falling in love at first sight. But is there more than meets the eye here? Let’s find out with another expert casino review from GoodLuckMate, starting with that long list of games…
Bonuses
There are many AlfCasino bonuses, free spins, and other promotions available based on players' country of residence. New players at AlfCasino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game selection
There’s a huge variety of top-quality releases available at AlfCasino from many of the best games providers, including Microgaming, NetEnt, QuickSpin, Yggdrasil, and Evolution, to name but a few. Most of these games fall into the online video slots category, but we can assure you that there’s plenty of alternative action in the form of table games, live casino, and video poker. In fact, there are so many different titles that we don’t think any reasonable person could scratch the surface of what’s available here without spending many months or even years exploring the site. So, let’s go into each category one by one and give you some GoodLuckMate recommendations of where to get started on this vast treasure trove…
Slots and Fruit Machines
Of the 2,300 games, a whopping 1,800 are designated as slots. This covers online video slots, retro fruit machines, and progressive jackpot slots (more on the latter below). And as we pointed out above, there come from more than 30 different providers, so the choice is phenomenal. The only really big name games supplier not included in the list is Playtech. However, with games from the biggest in the business to the smallest of the boutique studios, there’s more than enough slots to cover everyone’s tastes – theme variety, game mechanics, bonus rounds, etc.
If you’re looking for the headline games that are tied in with Hollywood movies, TV shows, and other popular forms of entertainment, then be sure to check out Jumanji, Narcos, Lara Croft: Temples and Tombs, Dracula, and Who Wants to Be a Millionaire. For some of the most widely played slots of all time, there’s Starburst, Gonzo’s Quest, Book of Dead, Immortal Romance, and Thunderstruck II. Then, of course, there’s the hundreds and hundreds of other video slots that we don’t have the space to mention here. Luckily, there’s a handy search function, filtering by games provider, and many different subcategories for narrowing down your options.
As for classic fruit machines, you can check out the three- and five-reel delights of Triple Tigers, Hot 777 Deluxe, Lucky Streak 2, Hot’n’Fruity, and The Rat Pack. There are plenty of others that will satisfy your nostalgia for bygone years – we had great fun with these simpler games. The only downside is that classic slots such as these are mixed in with the regular slots, so it can be a bit of a chore scrolling through the almost endless lists to get to the game you want.
Alfcasino Jackpot Slots
Annoyingly, there’s no separate tab for jackpot slots, no indication on the games themselves (although ‘New’ games get their own label), and definitely no live readout of the prize totals. This makes finding pure jackpot games difficult to find unless you already know what you’re looking for. Nevertheless, that small but not insignificant gripe aside, there are lots of local, network, and progressive jackpots to play for. This includes the truly massive prize pools generated by Microgaming’s Mega Moolah (and its spin-offs), Major Millions, and Wheel of Wishes. Still, we really want to see the live progress of each jackpot displayed before entering the game.
Table Games & Poker
When it comes to table games, strangely the only category relating to them is one for blackjack (called ‘Black Jack’ on the Alf site). For some strange reason, there are no dedicated tabs for ‘table games’, ‘roulette’, or ‘baccarat’. The only category to get all of them lumped in together is for ‘Card’, which doesn’t make a lot of sense for roulette, of course! Nevertheless, there’s a decent but by no means overwhelming amount of classic casino games, including multiple versions of roulette, blackjack, baccarat, hi-lo, keno, and video poker. For the latter category, you can find all of the favorites and then some, so whether you want to play All Aces, Jacks or Better, Joker Poker, Caribbean Stud, or Texas Hold’em, AlfCasino has you fully covered. One small issue is how they’re collected together under ‘Card’, ‘Casino Poker’, and ‘Video Poker’.
Live Casino Games
There are more than 30 live dealer games to play. These are produced by Evolution, so you can be assured of fantastic quality streams, multiple angles from numerous HD cameras, and some of the most immersive action available short of going to Monte Carlo or Las Vegas. Different versions of roulette, blackjack, baccarat, dragon tiger, sic bo, and mega ball are offered, as well as few versions of poker. This is in addition to some of the quirkier live titles, including Monopoly, Dream Catcher, and Side Bet City. Plenty to enjoy!
Usability
As we pointed out in our introduction, the whole site has primarily been built for mobile users (more on this below), but it functions perfectly well on desktop computers and laptops as well. The major differences from other sites out there that have different versions for each type of user are that you will see all of the main menu items including a very mobile-esque hamburger menu down the left-hand side – the latter expands the sidebar so you can get a better sense of what each icon does, as well as a live feed of all of the latest big winners.
Each of the main areas of the site is represented by an icon with no text, but we found that it was incredibly intuitive. Therefore, you always have access to the Homepage via the AlfCasino logo, followed by icons for logging in or signing up. Below that there is a game controller to access the Games page, a prize with a percentage sign for the Bonus page, a trophy for accessing Tournaments, and a crown for the VIP info page. Finally, getting Help from customer support is represented by a clickable speech bubble in the bottom left.
Scrolling to the bottom of the screen, you’ll find a flag representing the current language. Clicking this enables you to pick between English, Russian, Polish, Hungarian, German, Brazilian Portuguese, Canadian French, Finnish, Italian, Japanese, Greek, and Hindi.
The site itself is represented in a grid or tile format, not too unlike a previous version of Windows. This keeps things tidy and helps make the whole site fluid when viewed on mobile…
Mobile Casino
As predicted, because of the way the site has been built from the ground up in a fully responsive way, AlfCasino works like a charm on mobile devices running either Apple’s iOS or Google’s Android. So, if you fancy some gaming on the go, just grab your smartphone or tablet and point your mobile browser at the site. We couldn’t detect any loss of services whatsoever for mobile users. You can easily do everything you normally would – sign in, make a deposit, browse the promotions page, launch games, withdraw your winnings, and so on and so forth. Good stuff!
AlfCasino Help & Support
The FAQ page on the site (accessed from the footer) is limited to 12 simple questions, which really doesn’t cover everything players will want to know from time to time. However, the answers to things like ‘How can I top up my balance?’ are clearly written and informative.
These are the main categories in the AlfCasino FAQ:
- Signing up
- Your account
- Depositing
- Withdrawing
- Games
- Technical
- Licensing
With the FAQs being rather thin on the ground, you’ll no doubt have to contact the customer support team at some point in your journey. To do so, click the speech bubble icon on the left-hand side to launch the Live Chat feature. Here, you get to direct your inquiry to a specific department and choose a subject from the available options in a dropdown menu. From there, you can write your message and attach files if you wish. The service works great, but unfortunately, it isn’t available at all during the weekends and only from 12:00 (i.e midday) to 22:00 (CET) Monday to Friday. The same thing goes for using the European phone number (actually based in sunny Malta) which you can call on +356 2788 0669. To send an email during the downtime, get in touch via [email protected] – you’ll be answered soon enough!
Payment Methods
You can make deposits and receive withdrawals in the following currencies: Euros (EUR), US Dollars (USD), Canadian Dollars (CAD), New Zealand Dollars (NZD), Norwegian Krone (NOK), Hungarian Forint (HUF), Polish Zloty (PLZ), Russian Rubles (RUB), or Indian Rupees (INR). As for the methods listed as available for both deposits and withdrawals, you can use the following options: Visa, MasterCard, Bank Wire Transfer, Skrill, Neteller, Trustly, PaysafeCard, ecoPayz, PostePay, Interac, Venus Point, SticPay, Jeton, and the cryptocurrencies Bitcoin, Litecoin, Ethereum, and Ripple. So, that should be more than enough to cover most use cases!
AlfCasino states that deposits made through eWallets will be available instantly, but credit or debit cards will take time to process. Of course, standard bank transfers will take even longer to process (up to a week in some cases). There was no information on how long withdrawals take exactly for each payment method, however, but the site states that up to three business days will be required for processing (nothing will be processed on the weekends), which is rather slow compared to some of the competition.
Verifying Your AlfCasino Account
As with all casinos nowadays, you will need to provide copies of certain documents such as a government-approved ID (a passport or driver’s license), a utility bill or other official document that shows your home address, or something like a recent bank statement. Our advice here is to comply with these requests as soon as they are asked of you – so that you don’t experience any account problems or delays when withdrawing. And don’t worry, this data is purely requested for compliance purposes, not to snoop on you!
Security
AlfCasino is licensed by Antillephone N.V. (Curacao), which is based in the Dutch Antilles. This isn’t the strictest of licenses out in the world and it previously has a terrible reputation in the iGaming industry, however that is largely a thing of the past such the Dutch government stated cleaning up the image of the island. One advantage of the Curacao license is that it allows online casinos to accept Bitcoin and other cryptocurrencies, whereas some other licensing bodies are still playing catch-up on these relatively new payment methods. AlfCasino also uses full SSL encryption to protect your personal and financial data as you enter it on the site, so you shouldn’t run into any problems there, though of course be careful with credit card information if you’re entering it in a public place or on any computer that isn’t your own. Finally, all games are tested for fairness, so you can rest assured that all games of chance are completely random.
Conclusion
We’ve got to admit that we really loved the look and feel of AlfCasino. It gets so many things right in terms of design, navigation, and mobile-friendliness, for example. The welcome package is fairly good too, though be sure to read through all those pesky T&Cs. The vast selection of games really blew us away, so we guarantee that you won’t be growing tired of the site any time soon. The only things that need improvement are deposit/withdrawal processing speeds, the availability of the customer support team, and the accessibility of the site around the world. Nevertheless, if you want an adventure-based casino that’s packed with fun, look no further.
