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BetVoyager

BetVoyager Casino

9.3Our score

Top Quality Casino with Two Decades of Experience

Not accepting players from:Virginia - United States

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BetVoyager Casino Details

Choose the right casino

Deposit methods:
Languages:
English, German, Spanish, Czech, Hungarian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
SkrillBitcoinMasterCard View more  EcoPayz, Jeton Wallet, Trustly, UPayCard, WebMoney, Yandex Money
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-2 hours
Withdrawal timeframe credit/debit cards: 24-72 hours
Withdrawal timeframe bank transfers: 24-72 hours
Withdrawal timeframe cheques: Not offered

Pros

  • Sizable welcome offer
  • Regular and varied lotteries and tournaments
  • Low minimum deposit and withdrawal amounts
  • Lots of effort put into making players more informed
  • Dedicated downloadable app

Cons

  • Lack of jackpots and online casino games
  • No live chat support

Betvoyager is an online casino that really puts an emphasis on fair play. The amount of dedicated pages it has to inform players on house edge, equal odds and other mechanics useful to know is very admirable. Equal odds games are also displayed front and center and are a major highlight to the games collection provided here. Having been in operation for almost 2 decades, this casino certainly has the experience to provide a top quality product. This all certainly sounds great and goes a long way to establishing a sense of trust right out of the gate. You will however need to keep reading through our review, to see if this casino can maintain living up to the high expectations of today’s players.

BetVoyager Casino review: our verdict

What to expect at BetVoyager:

  • Comprehensive Fair Play guides
  • Slots and table games focused
  • Welcome offer available across first 3 deposits
  • Regular lotteries and tournaments
  • Curacao and UKGC licensed

It’s rare to find a casino that puts so much effort into informing players about fair play and house edge mechanics. Putting up equal odds games front and center also is a major selling point that many other sites tend to overlook. The welcome bonus, split across three deposits, offers a huge amount of free spins and bonus funds that make this casino even more enticing for newer players. This is also supported by very low minimum deposit and withdrawal amounts, lots of lottery and tournament action, as well as a dedicated app for enhanced performance.

All of this looks great, especially those new to the world of online casinos. However, veteran players would probably start to pick up on quite a few things that don’t quite reach their expectations. The lack of any comprehensive loyalty program could turn off a lot of people from sticking with this site. This is only further escalated by the fact that there is no live chat support. While there still is a decent selection of slots and table games to choose from, the lack of variety when it comes to games providers is something that just can’t compete with other industry giants sporting collections of games that range into the thousands. 

We therefore can’t recommend this casino to everyone. If you are a big fan of table games, tournaments, lotteries and the even odds mechanic, we can definitely recommend you check this out. Otherwise you will probably struggle to find reasons why you wouldn’t be better off at another casino.

BetVoyager Promotions and Bonuses

The welcome offer doesn’t just grant you one Betvoyager bonus, but three. Your first deposit grants a 100% deposit bonus up to €200. Another deposit affords you a 75% deposit bonus up to €300, while a 3rd deposit nets a bonus of 50% up to €400. This equals a massive total of €900 worth of bonus funds, but that isn’t the whole story. 

These bonuses also come with a nice package of free spins attached. In fact, you are free to claim 5 free spins upfront, without making any kind of deposit at all. All you have to do is register and verify your mobile phone number. This provides you with 5 free spins on the slot game More Gold Diggin'. There’s then an additional 235 free spins to be enjoyed; crediting your first deposit with 100 free spins on Sugar Pop 3D Slot, your second gets you 75 spins on Sugar Pop 3D Slot and finally your third deposit grants 50 spins on Rook's Revenge 3D Slot. 

While the account registration form does allow you to enter a Betvoyager bonus code, it is not necessary to fill this in to receive this welcome offer. You will also have the option to enter a code on the payment screen, when making a deposit.

Bonus terms and wagering requirement

The first thing you should know before claiming the welcome offer, is that only deposits of at least €25 are eligible for participation. You will then need to verify your mobile phone, regardless of whether you would like the 5 upfront free spins or not. Additionally, you must have already played through or cancelled your previous bonus to receive the next one from your subsequent deposits. 

All 3 of the deposit bonuses must be wagered 35 times, which includes both your deposit and bonus amounts combined. All of the Betvoyager free spins you will receive have much higher wagering requirements of 60 times, but naturally doesn’t include any deposited amounts being taken into consideration.

Virginia - United States BetVoyager bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Free Spins

5 Free Spins
60x (b)
-

Multi-tiered Welcome Package

€900 + 230 Free Spins
35x (d+b) + 60 (fs)
-
Type

Free Spins

Amount
5 Free Spins
Wagering Requirement
60x (b)
Type

Multi-tiered Welcome Package

Amount
€900 + 230 Free Spins
Wagering Requirement
35x (d+b) + 60 (fs)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

There are plenty of other choices when it comes to Betvoyager promotions. There are regular events going on throughout the week that each have their own unique flavor. One of promotions that looks particularly interesting to us is the Mr. Surprises campaign. Spotting the titular character in any email you receive from Betvoyager essentially upgrades a current offer. Examples include; providing you with additional free spins or converting a deposit bonus into a no-deposit bonus.

There are also regular lotteries and tournaments to participate in. Taking part in the lotteries is free, however any potential winnings are increased by the sum of real money wagers committed in the lottery specific games. However, regardless of any wagering, players who make 5 correct picks are automatically entitled to a €100 bonus. You can also try your hand in the various types of tournaments offered. These are instead based on a very limited time window in which you must increase your starting pot of chips to reach a higher standing on the leaderboards. Entry into a tournament may be free or may require a buy-in. Keep in mind that only actively depositing players are entitled to participate in tournaments.

Game Selection

Casino Games

The range of Betvoyager games is primarily focused on slots and table games. There’s no live casino availability, which is a little disappointing, but not necessarily that unusual. There are many casinos that like to focus on one speciality and do everything they can, to make their strong point as successful as popular. It’s definitely a better approach than a site trying to spread itself too thin. 

With that being said, there are plenty of casinos out there that manage to provide a huge variety of games that are matched with equally excellent search functionalities and incentives. With the lack of live casino games and an apparent absence of jackpot titles, we believe that Betvoyager is really going to struggle with keeping up with its competitors.

Slots

The majority of games at Betvoyager are supported by Betsoft. They are a long running and well established casino games provider that became particularly noteworthy for their graphical technology that provides a 3D like quality. Their biggest hit arguably comes from The Slotfather series, which provides a mafioso theme, presented in a cartoonish, yet gritty graphical style. While this is all very good, it doesn’t quite make up for the noticeably lacking diversity of providers offered. Most casinos will offer a variety of providers that each have their own design philosophies and own unique takes on specific themes or mechanics. Big name providers like NetEnt and Microgaming have huge catalogues and are notably missed when not supported at an online casino.

This becomes especially noteworthy, as there appears to be a distinct lack of jackpot slots to choose from. There’s no category for jackpot games and no search bar to look for specific titles. Through our time looking for any Betsoft jackpot games, we were unable to find any supported titles at Betvoyager, which is a definite shame.

Table games and speciality games

The good news is that fans of table games are greatly catered for. You’ve got several variations of Blackjack, Roulette and Poker tables to choose from that range from classic to niche rulesets. Video Poker is also represented with almost 20 different titles to choose from. On top of this, there’s a “Other Games” category, which hosts a variety of different games. Baccarat, Craps, Keno and even Pachinko titles can all be found here, which greatly adds to the range and diversity of table games that Betvoyager offers.

Out of all the games offered at Betvoyager, you may notice a number of them with a scale icon imprinted on the game thumbnail. This represents an equal odds game, which means that there is no house edge present. You have just as much chance of winning as you do losing, based on a 50/50 probability. While this is definitely an appealing feature, you will need to keep in mind that there is a 10% fee taken from any withdrawals of winnings that have been gained from an equal odds game.

Deposits and Withdrawals

While there is a nice big ‘Deposit’ button at the top of the page, you will find most payment information from your account settings. This will let you visit the same deposit page, while also giving you access to the withdrawals and transaction history pages. All of the most popular payment methods are available here; Visa, MasterCard, Neteller and Skrill are all supported and have no additional transaction fees attached to them when making a deposit. The minimum deposit amount starts as low as €2, as only Neteller will require you to deposit a minimum of €10. This is a pleasant surprise, as the vast majority of casinos will ask for at least a €10 deposit minimum across the board.

Withdrawals on the other hand can go as low as €1 for most payment methods. Only Visa has a much higher minimum withdrawal amount of €55, which comes with an additional €3 transaction fee. It is stated onsite that you will not be able to request any withdrawals via MasterCard. Withdrawals are processed within 1 to 3 days of your initial request. You can find all of this information and more on the Betvoyager Payment Rules page, found at the bottom of the site.

Verifying your Betvoyager account

Account verification at a casino doesn’t just mean verifying your phone number and email address. Due to player protection and anti monder laundering legislation, online casinos are required to have an account verification process that requests documentation from players. This is usually requested after a player enacts a withdrawal from their player funds and will generally require that the player sends; a proof of identity, proof of address and proof of ownership over their chosen deposit method.

This can make some players feel uneasy, as these documents are rather sensitive. Online casinos generally understand this and put in a lot of effort to make the process as secure, convenient and comprehensible as possible. It is therefore a big shame to see that not much of this effort appears to be put in here at Betvoyager. There’s hardly any information to find regarding the process, with us being only able to find small references to it in the general terms and conditions. It can therefore only be assumed that a player will have to wait until they get contacted by the casino via email before they can complete the process. 

Many other casinos provide an onsite uploader and let players verify their documents immediately upon account creation, which helps to prevent any delays to withdrawals or the overall enjoyment of the site and services.

Security and Licensing

What licenses an online casino holds is important to a lot of players. Betvoyager primarily relies on it’s Curaçao Egaming license to provide its services to most players, which some may not deem as trustworthy as a license gained from the Malta Gaming Authority (MGA). This is however balanced out by the fact that this casino is also licensed by the UK Gambling Authority (UKGC). While the UKGC only retains its jurisdiction within the UK, it is well known for being one of the strictest and most legislated licensing bodies in the world. This means that Betvoyager is able to live up to the high standards of the UKGC, which is a good sign for all players, regardless of what their country of residence is.

You can also find an onsite Privacy Policy, which outlines the casino’s data handling and protection practices. This page covers various means in which the site collects, stores and uses your information, as well as their use of Cookies. The page does however not go into the rights you have as a customer. You should however be aware that you are covered by the data protection legislation of your country of residence. EU member states for instance, enjoy very good legislation that ensures customers the right to receive copies of information stored about them, as well as the right to have any such information removed by the platform.

Usability

Assessing Betvoyager’s site design feels like looking at two sides of a coin. On the one side, you’ve got a nice clean design that offers plenty of visual flair and animation. On the other, there appears to be a distinct lack of functionality and optimization. All game thumbnails and certain icons have this smooth animation built into them that gives the site that extra bit of personality. It’s also very easy to move around from page to page with the links at the top and the sidebar for browsing through games. The footer of the page also presents a neat list of categorized informational pages.

The main issue we had is that this all seems to somehow have an effect on performance. Navigating from page to page appears to have this extra loading screen that locks the site, even when you can see all of the elements loaded in. This may be due to the animations and drop down lists that are loading up throughout the individual pages, but we can’t say for sure. Either way, this is an issue that is tolerable at first, but becomes more and more noticeable as you spend more time with the casino. We would also like to see some additional features to the site, like a search bar to help search through their games collection.

Mobile Casino

You can also play on Betvoyager mobile casino site or app. All of the navigation on the mobile version is moved to the menu icon, located at the top left of the screen. You then also have your balance and cashier page located in the top right. This provides a very clean user interface, where the most of the site’s real estate is taken up by the game selection screen. The mobile version has an overall great feel and style, although there are some features we would like to see added. A search bar for games is still missing on the mobile version, which feels like an even bigger inconvenience than on the desktop version. A bottom navigation bar would also be appreciated, so that you can quickly access different game categories for instance.

The downloadable app is a nice addition though. This is available for Windows, macOS and android mobile devices. Betvoyager’s app boasts faster load times for games, as well as dispensing with the necessity to log in through a browser to access the site.

BetVoyager Help and Support

There’s a lot of great informative pages, found at the bottom of the Betvoyager site. These include various guides and descriptions of fair play, house edge and equal odds games. This really goes a long way to showing the casino’s dedication to providing an upfront and fair environment for players to enjoy, while becoming more informed of the mechanics behind the games. There’s also a Betvoyager FAQ, which is split between a top section of questions, followed by a bottom section that provides answers to the questions posed above.

It is really disappointing to see that there is no live chat functionality supported with this casino. Instead you can contact them via a contact form, email or phone. The phone number is however a Curaçao number, which means that long distance phone charges will be applied. This means that the only viable contact method for most people will be via email. This is quite the letdown, especially when considering almost every other casino provides live chat customer support services. Live chat enables an efficient back and forth conversation that makes solving problems more tailor made and less time consuming.

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