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- Customer support available
- Great selection of games
- Sports betting & live odds
- Licensed and regulated casino
- Various payment options
- Geographical restrictions
- Confusing site design
With 2,000 casino games in their portfolio, casino bwin is without a doubt, a platform where almost anyone should be able to find a game to play. The casino itself is far from the only game category you can find. They also offer real poker and a huge sportsbook, where you can bet both pre-match and live. Virtual sports is another thing they’ve chosen to feature quite prominently on their site. As a new player, you can also take advantage of a welcome bonus, and this will double your money! Care to learn more about this trusted brand? If so, keep reading our honest bwin review and discover all the pros and cons of this destination.
- Big selection of games in all categories
- Sportsbook with live streaming
- Multiple iGaming licenses
- Excellent customer care
- Solid bonuses and promotions
The game categories you can find at bwin are Casino, Live Casino, Sports Betting, Live Betting, Virtuals, and Poker. What this game operator is best known for is their sportsbook, but the casino they offer can also match the best in the industry. The most unique category is, however, Bwin Poker since real poker is not something your average online casino offers.
First stop here is our bwin Casino review. At this section, you’ll be sure to find all of your slot favorites since this casino features all of the biggest and best-loved game providers. Among these, you’ll find NetEnt, Play’n GO, Big Time Gaming, Yggdrasil, and Pragmatic Play, to name a few. The selection, as you may already know, focuses heavily on video slots, although some classic slots and table games are also in the mix.
With a selection as big as this, we find that they really could use some filters for the games at bwin to make it easier for players to find what they’re after, but unfortunately, filters aren’t something this casino offers. The games are separated into a few categories, which include Slots, Premium, Table Games, New Games, Exclusives, Jackpots, and Instant Win. This may help you narrow down the selection a bit, but the Slots category can still be a little overwhelming to navigate because there are more than 1,800 games to choose from. If you know the game you’re looking for, you can find it by simply typing the name into the search box, but one feature we miss here is being able to search the game selection by game provider and not just the name of the slot.
Luckily, all of the games with progressive jackpots are collected in one category, and this category is huge! That's one of the reasons why we gave the highest rating in our bwin review for the game selection section. There are more than 160 different games and among these, you’ll find some of the biggest jackpots in the world that are offered in online slots, including Hall of Gods from NetEnt and Mega Moolah Isis from Microgaming. You can also find the popular Age of the Gods games from Pragmatic Play, and these allow players to play to win mega jackpots in a wide range of different game types. The Age of the Gods games included as roulette and bingo games, in addition to versions of more “normal” slots.
A feature we like is that all of the games in the bwin Jackpots category are marked with the size of the jackpot. This makes it easy to find the games where you can win the most, which is naturally what we all want to do when we’re betting on a jackpot game. Since you can see the jackpot amount, you can also easily identify which games are a part of a pooled jackpot and which ones have an individual jackpot.
We can't do a bwin casino review without checking out the live dealer section. The game providers you can find in the Bwin Live Casino are Evolution, Pragmatic Play, and Playtech. Together, the presence of these game providers makes for a large, exciting selection of games. Evolution is a provider we always love to see, since they have so many tables to choose from, including some live modern-day games that aren’t really table games. On the other hand, Playtech also has a good selection of games with a live dealer, but the thing that makes us appreciate them the most is that their live casino games aren’t found at many casinos, which makes them feel a bit more exclusive.
Something non-native English speakers might appreciate is that many of the most popular table games such as roulette and blackjack are also offered with dealers in several different languages. German, Italian, Japanese, Turkish and Greek are just some of the languages offered. Other games, like baccarat, casino poker, and lucky wheels are, however, only offered in English, so this is also the language you’ll need to use when chatting with the dealer and the other players.
If you like betting on sports, then read more about the betting section at the site in our mini bwin Sportsbook review. In the sportsbook, you’ll find about 35 different sports to bet on, in addition to events that aren’t really sports. You’ll find the odds categories change throughout the year, as seasonal sports are added or removed. For instance, during the winter season, you’ll see a bunch of odds on biathlon, cross-country skiing, and alpine skiing, whereas other types of sports are offered during the summer season (in the Northern Hemisphere).
Even though some of the seasonal sports are becoming very popular to bet on, there’s one sport that always tops the list of popular betting objects, and that’s soccer. Since bwin offers its sportsbook to players from many different countries, they also follow all major tournaments, local as well as international. Premier League, Bundesliga, and La Liga are just some of the Bwin soccer tournaments featured on the platform.
One category we can recommend you have a closer look at that’s separate from the others is called Virtuals. Here, you can bet on virtual sports, which is something that’s become increasingly popular in the last couple of years. Bwin football, greyhounds, horse racing, soccer, and speedway are just some of the digitally controlled sports you can bet on.
The most exciting way to bet on sports is, without a doubt, live betting. So, our bwin Sportsbook review covers this aspect of the site too. In the bwin Live Betting section, you can always view all of the in-progress matches and events that you can find odds for and place bets on while the game or match is underway. If you want to place more than one Bwin bet on several events that are happening at the same time, you can mark them as favorites, so you get an easy overview of all the changes in the match. If you don’t quite know what you want to bet on, you can always use the tip at the right on the screen, which shows you the most popular bets placed by other players.
Simply looking at the notifications about recent changes is, of course, not the only way of following in-progress matches because the bookie also offers live stream and bwin livescore stats. Once you’re in the Live Betting section of the website, you can see a tab called Live Streams, and here you’ll be able to see all events you can watch in real-time. If you scroll down a bit, you can also see the events that are scheduled for live betting and streaming in the upcoming days.
Whether you’re a poker pro or new to the game, bwin Poker has a good selection of tables and tournaments for you. For new players, they also have a really good guide that will help you learn to play the game with poker charts, cheat sheets, and everything else you need to succeed. While playing poker Bwin, you may be eligible for a 40% weekly cashback!
The next stop in our bwin review is the bonus section! There are several bwin bonus offers available for the different sections - casino, sportsbook, and poker. Moreover, the operator has a long list of promotions for each of these sections, all neatly categorized on the 'Promotions' page.
Those who will deposit at least €10 at bwin casino qualify for a 100% deposit match of up to €200 and an additional 50 free spins to try out selected slots and jackpot slots like Book of Horus and Book of Myths. This is a great deal for first-time depositors that enjoy playing slots and table games, considering roulette, blackjack, and video poker all contribute towards the wagering. No bwin bonus code is needed for this deal.
If sports betting is your thing, then the operator has an excellent welcome bonus for you too. Deposit €10 or more and claim a deposit match of 100% up to €200. Basically, you get double from what you've deposited and so you get double the fun too.
As you'll see in our bwin Poker review, this operator is a generous one to all its customers. New poker players are in for a welcome offer of up to €30 free play. Depending on your deposit amount of €10 or €20, you'll get €10 or €30 in tickets. The treats will arrive on day 1, day 2, day 4, and day 6 of your bwin poker adventure.
The bonus terms for the two different welcome offers aren’t the same and it’s important that you read the terms fully before taking part in the bonus you think you want to go for.
The minimum deposit for the casino bonus is €10. Once you have your bonus, the wagering requirement you’ll need to meet before the bonus gets converted into real money you can withdraw is x35 the bonus plus the deposit amount. Various games have different wagering contributions, so we advise you to check them out before playing. You also get 50 free spins on Book of Horus, Book of Myths, and Loot'en Khamon and the Dead Sea Scrolls. The free spin wagering is surprisingly good at 10x and spins expire in 7 days.
For the sports bwin bonus, you’ll only need to wager x3, but for this requirement, you need to turn over both the bonus and your deposited funds. The minimum odds eligible for this offer are 1.70 and the wagering must be met within 90 days.
As for the bwin poker welcome offer, you should register, make the minimum deposit, and get your free tickets. There are two offers - €10 in tickets for a €10 deposit and €30 in tickets for a €20 deposit. All tickets expire in 7 days.
Also, please note that Skrill and Neteller deposits aren't eligible for claiming these bonuses. There's a list of eligible payment methods attached to each of the bonus pages. Make sure to read it carefully if you want to claim any of these deals.
Virginia - United States bwin bonuses
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To get your hands on more bwin bonus offers once you’ve used your welcome bonus, just head over to the promotions page. There you’ll find offers for both Casino and Live Casino, but you’ll have to navigate to the respective game categories first to see the offers available for Odds and Poker.
You’ll find campaigns that are valid for just a short time along with fixed bonus offers you can partake in every single week. For instance, there's a Monday Reload of 20% up to €50 and Daily Drops. There are also lots of Bwin free bet promos, so make sure to visit the site or our bwin Casino review often in order not to miss them.
Overall we find the usability on the bwin.com website pretty good once you get used to it. Even though all the game categories are found on the same site, it’s quite obvious that the categories are operated fairly independently of each other. First and foremost, this is noticeable due to the fact that there isn’t a promotions page that includes offers for all categories.
Other than that, we would have appreciated a more advanced filtering or sorting system for the games rather than just having to search for them by name. With the huge selection of games this casino has, it would have been nice to be able to sort games by the bonus features, or at least by classic slots versus video slots. This section ended up the weakest in our bwin review but that only means that all the other ones are pretty awesome.
When you choose to play from your mobile, there’s no need for a bwin app since you can use the regular website with the URL bwin.com. Once you enter this in your browser, you’ll be redirected to sports.bwin.com. This means you’ll land on the sports betting page, and if you want to play casino games, you’ll have to go to casino.bwin.com. The options for changing game categories can, of course, be navigated with just one click on any of the bwin mobile pages as well, and the links for this are found at the bottom of the mobile page. In terms of usability, this might be a bit of an unfortunate choice since having the links allowing you to change categories at the top of the page would be better.
But there’s one thing that bwin has done a lot better on its mobile sites than on its desktop site: promotions. In the mobile casino, this category is the very first section in the main menu. Here, they’ve also added three different tabs, so you can choose if you want to see the promotions for Casino, Sports, or Poker.
We also must mention the bwin casino app for Android and iOS users. Both are free to download and provide you one-tap access to the platform. It's interesting to note that there are separate apps for each section. So, there's a bwin sports app and a separate casino one. Both work perfectly and let you participate in bwin betting and gambling without any issues or glitches.
At bwin, you can get a lot of help on the website itself. In the upper left corner of the site, you’ll find both Help and Contact Us. If you choose Help, a new window will open up, and you’ll find answers to almost anything in this window. Actually, by using the search function that’s available here, you can search the whole website. This allows you to find answers, but unfortunately, we found that we also got a lot of irrelevant hits. In our opinion, the Contact Us page is better since this is where you’ll find the FAQ in addition to their contact information.
These are the main categories in the bwin FAQ:
- Account Access
- Account Details and Verification
- Unable To Play
- Responsible Gaming
- Sports Rules
- Promotions and Bonuses
Once you’ve selected a category for your question, you’ll see the most frequently asked questions for that category. If you can’t find answers to your questions this way, you can try going back to the Help page so you can either do a broader search or just contact the support department with your question. To contact support, you can either submit a request through the contact form to get a reply by email, or you can speak directly to a support agent through live chat. To get the best support, you'll need to provide your bwin login details and any supporting files to explain your issue. There's also support via Facebook and Twitter. All the methods provide customer care around the clock.
Since bwin has players from all over the world, they also have a wide range of payment methods to choose from. In fact, bwin supports more than 40 different payment providers. The ones available to you will depend on the country you’ve registered your account from because not all payment methods can be used in all countries. To find exactly which ones are available to you, you’ll have to log in to your account and go to the deposit page.
The methods you’ve chosen to use for your deposits will also affect the methods you’re able to use for withdrawals. Most of the withdrawal methods will have to be added to your account through a deposit, meaning it’s not possible to ask for a withdrawal through a payment method you’ve never used to make a deposit. However, just because a withdrawal method is added to your account, doesn’t mean that you’ll always be able to get your winnings paid out using that method. Whenever possible, you should always try to make your withdrawals using the same method you used to make the winning deposit. This is to ensure that the anti-money-laundering rules are followed.
When you’re asked to verify your account, you can upload the requested documents directly to the website. In the Contact Us section of the site, you’ll find all the information you need about a KYC verification, and in addition to this, you’ll receive an email explaining what you should do. The reason for verifications like these is to make sure that the personal details you gave when you signed up for your bwin account are correct. The most important part of this is to ensure that you are, in fact, 18 years of age or older, that you live in a country where gambling is legal, and that the operator has a gambling license to operate in that country.
Two things you’ll always be asked to submit are a copy of your ID and a proof of address. In addition, you might also have to prove that the payment methods you’ve added to your account are legally yours to use.
Licensing and security is another part of the bwin review where the operator excelled. The gambling license bwin operates under is the one from the Gibraltar Regulatory Authority (GRA). This license is one of the few that can be used to legally offer online gambling to players from a number of different countries. In addition to the license from Gibraltar, Bwin also has licenses from many other countries as well, and among them, we find the UK, which is licensed through the UK Gambling Commission.
A secure website with SSL encryption is another thing that ensures your safety at bwin. All of your communications via the site, including the verification documents you have to upload, are secure, and you never have to worry that your personal details will end up in the wrong hands. The games at bwin are also provably fair games since a certified random number generator ensures that all players have the same chances of winning.
The thing we like best about bwin as a game operator is their selection. With both slots, table games, odds, poker, and other games, there’s something for all kinds of players here. We especially like the live sports betting they offer because it’s also possible to watch the games through a free live stream. The selection of slots with progressive jackpots is also great, and the number of games they have to offer here is on par with the biggest online casinos in the industry.
After completing our bwin review, something we don't like is the usability. Navigating the site is a bit tricky for new users; in addition, providing greater integration between the different categories would also have been a good idea. In addition, the mobile casino disappoints us a bit because you have to scroll all the way down to the bottom to switch categories
Still, these drawbacks aren't that bad, and win is a leading brand on the market. So, we believe anyone can have a great time playing and betting here.
- Customer support available
- Great selection of games
- Sports betting & live odds
- Licensed and regulated casino
- Various payment options
- Geographical restrictions
- Confusing site design