bwin Casino

The thing we like best about bwin as a game operator is their selection. With both slots, table games, odds, poker and other games, there’s something for all types of players here. We especially like the live sports betting they offer because it’s also possible to watch the games through a free live stream. The selection of slots with progressive jackpots is also great, and the number of games they have to offer here is on par with the biggest online casinos in the industry.

After completing our bwin review, something we find don't like is the usability. Navigating the site is a bit tricky for new users; in addition, providing greater integration between the different categories would also have been a good idea. In addition, the mobile casino disappoints us a bit because you have to scroll all the way down to the bottom to switch categories.

There are separate bonus offers available for Casino and Sports, but since you can only choose one, you’d better choose wisely. The biggest bonus is available in the game category Casino since you can get as much as €200 more to play with and 50 free spins. These are the offers get to choose from if you’re a new player:

Casino bonus
The welcome offer for Casino extends over your first three deposits. You’ll double your money with all three deposit bonuses, but the first one is the best. The max amount you can get with this one is €100, and in addition, you’ll also get 50 free spins on Starburst. For the next two deposits, there are no free spins, but you’ll still double your money. The max you can get for deposit number two and three is €50. 

Sports bonus
If you choose the bwin sports bonus, you’ll also double your money, but this is only for the first deposit. The max amount you can get from this bonus is €50.

Bonus terms and wagering requirement

The bonus terms for the two different welcome offers aren’t the same and it’s important that you read the terms fully before taking part in the bonus you think you want to go for. The first thing you should note about the casino bonus is that you won’t get your bonus immediately. The biggest deposit you make within the 7 days after your first deposit is what counts as the eligible deposit. Once you have your bonus, the wagering requirement you’ll need to meet before the bonus gets converted into real money you can withdraw is x35 the bonus amount.

For the odds bonus, you’ll only need to wager x3, but for this requirement, you need to turn over both the bonus and your deposited funds. 

In addition, remember that you can only take part in bwin bonus for either Casino or for Sports Betting.

Promotions and bonuses

To get your hands on more bonus offers once you’ve used your welcome bonus, just head over to the promotions page at bwin. There you’ll find offers for both Casino and Live Casino, but you’ll have to navigate to the respective game categories first to see the offers available for Odds and Poker. 

You’ll find campaigns that are valid for just a short time along with fixed bonus offers you can partake in every single week. For instance, every Wednesday, you can claim 20 free spins on the specially selected game of the week if you use the bwin bonus code WEDFS. 

Casino, Live Casino, Sportsbook & Poker

The game categories you can find at bwin are Casino, Live Casino, Sports Betting, Live Betting, Virtuals and Poker. What this game operator is best known for is their sportsbook, but the casino they offer can also match the best in the industry. The most unique category is, however, bwin Poker since real poker is not something your average online casino offers.

Slots and table games

In the bwin Casino, you’ll be sure to find all of your slot favorites since this casino features all of the biggest and best-loved game providers. Among these, you’ll find NetEnt, Play’n GO, Big Time Gaming, Yggdrasil and Pragmatic Play, to name a few. The selection, as you may already know, focuses heavily on video slots, although some classic slots and table games are also in the mix. 

With a selection as big as this, we find that they really could use some filters for the games at bwin to make it easier for players to find what they’re after, but unfortunately, filters aren’t something this casino offers. The games are separated into a few categories, which include Slots, Premium, Table Games, New Games, Exclusives, Jackpots and Instant Win. This may help you narrow down the selection a bit, but the Slots category can still be a little overwhelming to navigate because there’s more than 1800 games to choose from. If you know the game you’re looking for, you can find it by simply typing the name into the search box, but one feature we miss here is being able to search the game selection by game provider and not just the name of the slot. 

Jackpots at bwin

Luckily, all of the games with progressive jackpots are collected in one category, and this category is huge! There are more than 160 different games and among these, you’ll find some of the biggest jackpots in the world that are offered in online slots, including Hall of Gods from NetEnt and Mega Moolah Isis from Microgaming. You can also find the popular Age of the Gods games from Pragmatic Play, and these allow players to play to win mega jackpots in a wide range of different game types. The Age of the Gods games included are roulette and bingo games, in addition to versions of more “normal” slots.

A feature we like is that all of the games in the bwin Jackpots category are marked with the size of the jackpot. This makes it easy to find the games where you can win the most, which is naturally what we all want to do when we’re betting on a jackpot game. Since you can see the jackpot amount, you can also easily identify which games are a part of a pooled jackpot and which ones have an individual jackpot.

Live Casino games

The two game providers you can find in the bwin Live Casino are Evolution Gaming and Playtech. Together, the presence of these two game providers makes for a large, exciting selection of games. Evolution is a provider we always love to see, since they have so many tables to choose from, including some live modern-day games that aren’t really table games. Playtech, on the other hand, also has a good selection of games with a live dealer, but the thing that makes us appreciate them the most is that their live casino games aren’t found at many casinos, which makes them feel a bit more exclusive.

Something non-native English speakers might appreciate is that many of the most popular table games such as roulette and blackjack are also offered with dealers in several different languages. German, Italian, Japanese, Turkish and Greek are just some of the languages offered. Other games, like baccarat, casino poker and lucky wheels are, however, only offered in English, so this is also the language you’ll need to use when chatting with the dealer and the other players. 

Sportsbook and betting 

If you like betting on sports, then bwin Sports betting is the category of games you should navigate to. Here you’ll find about 35 different sports to bet on, in addition to events that aren’t really sports. You’ll find the odds categories change throughout the year, as seasonal sports are added or removed. For instance, during the winter season, you’ll see a bunch of odds on biathlon, cross-country skiing and alpine skiing, whereas other types of sports are offered during the summer season (in the Northern Hemisphere). 

Even though some of the seasonal sports are becoming very popular to bet on, there’s one sport that always tops the list of popular betting objects, and that’s soccer. Since bwin offers its sportsbook to players from many different countries, they also follow all major tournaments, local as well as international. Premier League, Bundesliga and La Liga are just some of the soccer tournaments featured at bwin.

One category we can recommend you have a closer look at that’s separate from the others is called Virtuals. Here, you can bet on virtual sports, which is something that’s become increasingly popular in the last couple of years. Greyhounds, horse racing, soccer and speedway are just some of the digitally controlled sports you can bet on. 

Live odds

The most exciting way to bet on sports is, without a doubt, live betting. In the bwin Live Betting section, you can always view all of the in progress matches and events that you can find odds for and place bets on while the game or match is underway. If you want to bet on several events that are happening at the same time, you can mark them as favorites, so you get an easy overview of all the changes in the match. If you don’t quite know what you want to bet on, you can always use the tip at the right on the screen, which shows you the most popular bets placed by other players.

Simply looking at the notifications about recent changes is, of course, not the only way of following in-progress matches because bwin also offers live stream. Once you’re in the Live Betting section of the website, you can see a tab called Live Streams, and here you’ll be able to see all events you can watch in real-time. If you scroll down a bit, you can also see the events that are scheduled for live betting and streaming in the upcoming days.

Poker at bwin

Whether you’re a poker pro or new to the game, bwin Poker has a good selection of tables and tournaments for you. For new players, they also have a really good guide that will help you learn to play the game with poker charts, cheat sheets and everything else you need to succeed. While playing poker, you may be eligible for a 40% weekly cashback, and every Friday, you can play in a tournament for the chance to win your share of a $1000 prize pool!

Since bwin has players from all over the world, they also support a wide range of payment methods. In fact, bwin supports more than 40 different payment providers. The ones available to you will depend on the country you’ve registered your account from because not all payment methods can be used in all countries. To find exactly which ones are available to you, you’ll have to log in to your account and go to the deposit page. 

The methods you’ve chosen to use for your deposits will also affect the methods you’re able to use for withdrawals. Most of the withdrawal methods will have to be added to your account through a deposit, meaning it’s not possible to ask for a withdrawal through a payment method you’ve never used to make a deposit. However, just because a withdrawal method is added to your account, doesn’t mean that you’ll always be able to get your winnings paid out using that method. Whenever possible, you should always try to make your withdrawals using the same method you used to make the winning deposit. This is to ensure that the anti-money-laundering rules are followed. 

Verifying your bwin account

When you’re asked to verify your account, you can upload the requested documents directly to the website. In the Contact Us section of the site, you’ll find all the information you need about a KYC verification, and in addition to this, you’ll receive an email explaining what you should do. The reason for verifications like these is to make sure that the personal details you gave when you signed up for your bwin account are correct. The most important part of this is to ensure that you are, in fact, 18 years of age or older, that you live in a country where gambling is legal, and that the operator has a gambling license to operate in that country. 

Two things you’ll always be asked to submit are a copy of your ID and a proof of address. In addition, you might also have to prove that the payment methods you’ve added to your account are legally yours to use. 

The gambling license bwin operates under is the one from the Gibraltar Regulatory Authority (GRA). This license is one of the few that can be used to legally offer online gambling to players from a number of different countries. In addition to the license from Gibraltar, bwin also has licenses from many other countries as well, and among them, we find the UK, which is licensed through the UK Gambling Commission.

A secure website with SSL encryption is another thing that ensures your safety at bwin. All of your communications via the site, including the verification documents you have to upload, are secure, and you never have to worry that your personal details will end up in the wrong hands. The games at bwin are also provably fair games since a certified random number generator ensures that all players have the same chances of winning. 

Overall we find the usability on the bwin.com website pretty good once you get used to it. Even though all the game categories are found on the same site, it’s quite obvious that the categories are operated fairly independently of each other. First and foremost, this is noticeable due to the fact that there isn’t a promotions page that includes offers for all categories. 

Other than that, we would have appreciated a more advanced filtering or sorting system for the games rather than just having to search for them by name. With the huge selection of games this casino has, it would have been nice to be able to sort games by the bonus features, or at least by classic slots versus video slots. 

Mobile Casino

When you choose to play from your mobile, there’s no need for a bwin app since you can use the regular website with the URL bwin.com. Once you enter this in your browser, you’ll be redirected to sports.bwin.com. This means you’ll land on the sports betting page, and if you want to play casino games, you’ll have to go to casino.bwin.com. The options for changing game categories can, of course, be navigated with just one click on any of the mobile pages as well, and the links for this are found at the bottom of the mobile page. In terms of usability, this might be a bit of an unfortunate choice since having the links allowing you to change categories at the top of the page would be better. 

But there’s one thing that bwin has done a lot better on its mobile sites than on its desktop site: promotions. In the mobile casino, this category is the very first category in the main menu. Here, they’ve also added three different tabs, so you can choose if you want to see the promotions for Casino, Sports or Poker. 

At bwin, you can get a lot of help on the website itself. In the upper left corner of the site, you’ll find both Help and Contact Us. If you choose Help, a new window will open up, and you’ll find answers to almost anything in this window. Actually, by using the search function that’s available here, you can search the whole website. This allows you to find answers, but unfortunately, we found that we also got a lot of irrelevant hits. In our opinion, the Contact Us page is better since this is where you’ll find the FAQ in addition to their contact information.

These are the main categories in the bwin FAQ:

• Account Access
• Deposit
• Account Details and Verification
• Unable To Play
• Withdrawal
• Responsible Gaming
• Sports Rules
• Promotions and Bonuses
• Other

Once you’ve selected a category for your question, you’ll see the most frequently asked questions for that category. If you can’t find answers to your questions this way, you can try going back to the Help page so you can either do a broader search or just contact the support department with your question. To contact support, you can either submit a request through the contact form to get a reply by email, or you can speak directly to a support agent through live chat.