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Casino Metropol

Casino Metropol

8.3Our score

Good Selection of Top Slots

Not accepting players from: Virginia - United States

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Virginia - United States
Enjoy gambling in moderation – only play with money you can afford to lose

Casino Metropol Details

Gambling License:
Game category:
Table Games, Jackpots, Slots, Live Casino, Baccarat, Blackjack, Roulette
Payment methods:
English, Turkish
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Realm Entertainment Ltd.
Processing time:
Medium (<48 hrs)
  • Available on desktop & mobile
  • Easy to use interface
  • Great selection of games
  • Licensed and regulated casino
  • Regular onsite promotions
  • No customer support options
  • Long withdrawal times

Launched in 2002 by Realm Entertainment Limited Casinos, Casino Metropol ranks among the big boys of the online gambling industry. However, not in terms of games but experience. With such a long spell in the game, the operator boasts teaming up with a multitude of gaming studios to provide a range of games including jackpots and live casino action. Bonuses and promotions are also on hand to give players a head start on the platform as well as power existing players through different seasons. With such an experienced casino, how is the customer support? Is the website mobile-friendly? GoodLuckMate takes a deeper look at this operator.

Casino Metropol review

What to expect at Casino Metropol:
  • Licensed by MGA
  • Various leading software developments
  • Good slot selection
  • 100% Golden Hello welcome bonus
  • Over 10 years’ experience
Table of Contents

Game Selection

In Casino Metropol, players can look out for the major categories in online casino gambling – slots, table & card games, live dealer casino, and over 60 jackpot titles for the lovers of massive prizes. Arcade games such as bingo and scratch cards are also available. 

Slots and table games

Slot fans will find this section to be what they hoped for in terms of the slots variety on offer. Casino Metropol hooked up with the likes of Microgaming, Elk Studios, Lightning Box, Yggdrasil Gaming, Play’n GO, NextGen Gaming, and Thunderkick, just to mention to bring you the best of all worlds. 

Look out for classic slots and 3D slots touching on multiple themes, pay structures, bonus rounds, reels, etc etc. A search filter will come in handy if you are looking for a certain game and you can do that either by name or by popularity. This function is available in every game category. 

Other game categories represented in this casino include table games where you can test your skills and strategies if you are the type of gambler that prefers relying on brains more than luck. Games here include roulette, blackjack, and baccarat as well variants of these games. Video poker fans will find multiple titles such as Deuces Wild, Jacks or Better, and Joker Poker. Specialty games such as bingo, keno, and scratch cards will offer you an escape from the usual online casino games.

Jackpots at Casino Metropol

Prepare your wallets for an influx of six or even seven-figure cash prizes thanks to the jackpot slots available in Casino Metropol. The operator gives you a chance to win massive cash prizes built by the wagers of numerous players around the world. 

In total the casino stocks over 60 jackpot games from several software developers including Microgaming and NetEnt. Some of the popular titles here include Divine Fortune, Empire Fortune, Joker Millions, Mega Joker, and Zombie Rush Deluxe. The casino also includes a daily jackpots section where you will find jackpot titles with cash prizes well over €10,000 up for grabs daily. 

Live Casino games

Get in the game for real this time in the live casino section offered by Casino Metropol. The games here transport you to real land-based casinos where real professional croupiers await you. Players will find several variants of some of the popular games including baccarat, roulette, blackjack, and poker. 

Evolution is responsible for the authentic gaming experience you will find here. To add to the authenticity, occurrences in any game come straight to your device in real-time and HD. Furthermore, you will have a live chat function at your disposal that allows you to engage the dealers and other online players in some banter.

Casino Metropol Game Lobby

Casino Metropol welcome offer

If you are the type that loves bonuses, then Casino Metropol offers several of them including a welcome bonus serving as an incentive for joining the casino. As a newcomer, the operator will boost your bankroll courtesy of the 100% match deposit up to €190. 

It’s not the most appealing welcome bonus offers in the industry but at least, the operator has something to kickstart your online gambling experience on the platform. However, you can deposit as much as you want to get the maximum bonus amount capped at €190. That means depositing anything over €190 will see you get €190 as the bonus amount. For the low risk-takers, the casino doesn’t include the least deposit amount. This leaves you at the mercy of your preferred payment option, so you want to check with your payment service to make sure you don’t miss out on this offer.

Bonus terms and wagering requirement

Casino Metropol may have a rather small welcome bonus offer but it ensures you get it without too many hurdles as is the case with other online casinos. The biggest hurdle in other casinos is the wagering requirement. However, this operator seeks to go down a different path by offering its players a lenient 10x wagering requirement that applies to the deposit and bonus amount. 

In terms of the deposit amount needed to activate the bonus, the casino doesn’t mention the minimum amount required. Therefore, you are left at the mercies of your deposit method, which is quite rare to find.

Virginia - United States Casino Metropol bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Wagering Requirement
Bonus Money
100% up to €450 + 100 Free Spins
Type Bonus Money
Amount 100% up to €450 + 100 Free Spins
Wagering Requirement -

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Accumulate more wins by claiming bonuses and participating in promotions offered in Casino Metropol. For instance, every hour of every day, you stand to win jackpot prizes as well as super jackpots. On top of that is a 100% deposit bonus every month and the total bonus amount you will receive will depend on the total wager amount through the month. The cap, however, stands at €130. 

On Sunday, enjoy the 40% match on your deposit of €65 and above to use on any game on the platform. That’s not all! Players are encouraged to keep an eye on their email because the operator sends alerts on upcoming tournaments and promotions.


You don’t need to wait until you are close to a desktop or laptop to access the world of fun and excitement that Casino Metropol offers. The operator allows you to stay in the game for as long as you want, wherever you are thanks to the mobile version of the website. With this version powered by HTML5 technology, players can access the platform using a smartphone or tablet. 

The best part about this is the games are all instant play, meaning there’s no need to download any software or game. Simply use your mobile web browser regardless of the operating system to play your favorite games. Credit also goes to the casino for sourcing its games from gaming studios that factor the mobile gaming aspect of gambling.

Casino Metropol Mobile Usability

Casino Metropol Help and Support

This is perhaps the most disappointing section in Metropol. The operator features a skinny support system, lacking two essential support channels. That is the live chat option and phone support. As a result, the only options available are email support and an FAQ page that features various categories allowing players to find solutions to the most common issues without seeking additional help. 

These are the main categories in the Metropol FAQ:

  • Accounts
  • Bonuses
  • Deposits
  • Promotions

Deposits and Withdrawals

Again, Casino Metropol disappoints with the number of payment options available to its customers. For instance, when it comes to the deposit options, players can choose from Bank Transfer, VISA, MasterCard, Neteller, ecoPayz, Skrill, and Ukash. 

Thankfully, you can withdraw your funds from almost every deposit method listed with Ukash the only method missing here. Another notable positive aspect here is the pending time set at only 24 hours. From there, your preferred cashout method will determine how fast you will receive your funds. Bank Transfers and card payments will take between 2 and 5 business days while eWallets will take a maximum of 24 hours. High-rollers will be happy with the withdrawal limits at this casino which stand at a massive €50,000.

Casino Metropol Payments Withdrawals

Security and Licensing

Since Casino Metropol’s main market is in Europe, the operator sought to acquire a license from the Malta Gaming Authority – one of the most respected online gambling regulators in the industry. With such a license, you can be sure of legal gambling as well as legal backing should you decide to file a complaint against the casino. ‘

The casino extends its security to its entire website by using Comodo SSL encryption technology that ensures personal data remains secure. On top of that, the games on the website have been tested and audited in line with the LGA requirements. This means the casino uses a legitimate random number generator that produces fair and random results.

Casino Metropol Security

Conclusion of Casino Metropol review

Casino Metropol comes through with plenty of games thanks to its partnership with multiple software providers that offer quality titles. Bonuses and promotions offer quite a reprieve to players’ bankrolls but what stands out is the low wagering requirement set at 10x the deposit and bonus amount. 

While the casino excels in such sections, it disappoints when it comes to customer support. The lack of two essential services, live chat, and phone support is a dent to players seeking help.

Casino Metropol Online Casino Review

  • Available on desktop & mobile
  • Easy to use interface
  • Great selection of games
  • Licensed and regulated casino
  • Regular onsite promotions
  • No customer support options
  • Long withdrawal times

Casino - FAQs

  • As far as we’ve been able to uncover, Casino Metropol is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.

  • Which payment options you’ll have available to choose from at Casino Metropol is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Claiming a bonus at Casino Metropol is easy. A Casino Metropol bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • Yes, Casino Metropol has an FAQ page, and there you’ll find answers to all the questions players frequently have at Casino Metropol. If you can’t find answers to your questions on that page, simply contact their support department.

  • Yes, there are several progressive jackpot games to choose from at Casino Metropol. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino Metropol.

Cajsa From
Reviewed on December 17, 2020
The MGA license is one of the reasons why I'm gambling here as I haven't had a bad experience with them before. In fact, they're pretty strict when it comes to security and information. The game collection is quite nice if you ask me, though I'm of course talking about the video slots available. For one, I've found a lot of my favourite Microgaming titles which is the reason why transitioning from my old casino to this one is easier. I've bet at plenty of casinos and the majority of them are never as lucrative as this one. I'm saying this because I only need to wager my bonus winnings 10 times and I'll be able to withdraw it. Thank Goodness for HTML5 tech because I only need a browser to bet on-the-go. And since I use an S8, the gameplay has been smooth so far with barely any lag.
The Achilles heel here is the customer support — there's no live chat, phone support, and even less of a FAQ page. I'm disappointed. I wouldn't mind if they allowed me to deposit BTC because that way, I won't have to fill out too many details.

Isak B. From
Reviewed on December 02, 2020
Video slots, jackpots, and live dealer games are some of the categories I've explored here. So far, I've had a mixed experience with the jackpots being the only category of games I've had some luck with. I won €81 and I've since dumped half of it on live blackjack. Still, since I'm a beginner, I can't say I'm adept at blackjack but I hope the learning curve isn't too steep. Having said that, one of the reasons why I love this casino is because it features a 10x wagering requirement instead of the usual which is always well above 30x. I also like the compatibility as it's extremely easy for me to switch from playing on my iPhone to the laptop. Heck, I only need a browser (no app needed) and I'll be swimming in games. Navigating the website is always easy as well, with a filter provider for even better access to the games.

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