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Casino Metropol

Casino Metropol Review

Launched in 2002 by Realm Entertainment Limited Casinos, Casino Metropol ranks among the big boys of the online gambling industry.

Our rating
Game Selection
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Available on desktop & mobile
No customer support options
Easy to use interface
Long withdrawal times
Great selection of games
Licensed and regulated casino
Regular onsite promotions


Casino Metropol Welcome Offer

Gamblers who love bonuses will love that the operator commonly features a welcome offer to help newbies start their adventure on the platform. The Casino Metropol bonus for new customers might not always be the biggest you’ll come across compared to what other iGaming platforms could offer.

Even so, you are likely to get a deposit match with an attractive percentage match. When available, high-rollers can deposit as much as possible to get the maximum bonus amount. What can make a welcome offer even more appealing is a Casino Metropol no deposit bonus option, so keep your eyes peeled for those.

Budget-constricted players can also deposit the minimum amount or whichever amount they prefer for a bonus. But you want to check if your preferred payment method is allowed and if a Casino Metropol bonus code is needed. Also, a welcome offer generally comes with certain conditions you must meet and we have the details of what you must keep an eye out for. 

Casino Metropol Bonus Terms

There’s not much in terms of the conditions players must meet to claim a welcome offer. There’s often a minimum deposit amount although the operator rarely mentions this. Therefore, you want to work with what your preferred payment method offers. Plus, in most cases, you don’t need any Casino Metropol bonus codes

Wagering the bonus the specified number of times is the next step. Thankfully, the requirement tends to be low, which makes it attainable. If you want to complete the requirements even faster, consider playing slot games, which normally contribute 100% toward the requirement.

Another thing to keep in mind is that Casino Metropol no deposit bonus codes could be requested when this kind of offer is available.

Ongoing Casino Metropol Promotions

Existing customers often have a selection of exciting Casino Metropol bonuses to choose from after depleting their welcome offer. For instance, casual gamblers can frequently claim one-off reload bonuses and free spins offers. 

These bonuses are can become available on certain days of the week or even monthly. In since cases, these goodies are available depending on your activity over a certain period. The operator then credits your account with the respective offer. We also noted that offers on the promotions page rarely require players to provide a Casino Metropol bonus code for activation. 

If you prefer more interactive or engaging promotions, this operator often hosts tournaments. The promo page tends to feature ongoing or seasonal competitions but the rules are more or less similar. Your job is to collect points for a chance to rank better on the leaderboard. The better the position, the better the reward. Speaking of rewards, the operator tends to offer cash prizes. In some instances, it offers Casino Metropol free spins. Sometimes, there’s also a chance to bag jackpot prizes. What this means is players have a chance to walk away with an exciting cash prize.

This is just a part of what the casino offers. You want to ensure you’re subscribed to the casino’s newsletter. This way you get alerts on the latest promotions, tournaments, and Casino Metropol promo codes.

Game Selection

In Casino Metropol, players can look out for the major categories in online casino gambling – slots, table & card games, live dealer casino, and over 60 jackpot titles for the lovers of massive prizes. Arcade games such as bingo and scratch cards are also available. 

Slots and Table Games

Slot fans will find this section to be what they hoped for in terms of the slots variety on offer. Casino Metropol hooked up with the likes of Microgaming, Elk Studios, Lightning Box, Yggdrasil Gaming, Play’n GO, NextGen Gaming, and Thunderkick, just to mention to bring you the best of all worlds. 

Look out for classic slots and 3D slots touching on multiple themes, pay structures, bonus rounds, reels, etc etc. A search filter will come in handy if you are looking for a certain game and you can do that either by name or by popularity. This function is available in every game category. 

Other game categories represented in this casino include table games where you can test your skills and strategies if you are the type of gambler that prefers relying on brains more than luck. Games here include roulette, blackjack, and baccarat as well variants of these games. Video poker fans will find multiple titles such as Deuces Wild, Jacks or Better, and Joker Poker. Specialty games such as bingo, keno, and scratch cards will offer you an escape from the usual online casino games.

Jackpots at Casino Metropol

Prepare your wallets for an influx of six or even seven-figure cash prizes thanks to the jackpot slots available in Casino Metropol. The operator gives you a chance to win massive cash prizes built by the wagers of numerous players around the world. 

In total the casino stocks over 60 jackpot games from several software developers including Microgaming and NetEnt. Some of the popular titles here include Divine Fortune, Empire Fortune, Joker Millions, Mega Joker, and Zombie Rush Deluxe. The casino also includes a daily jackpots section where you will find jackpot titles with cash prizes well over €10,000 up for grabs daily. 

Live Casino Games

Get in the game for real this time in the live casino section offered by Casino Metropol. The games here transport you to real land-based casinos where real professional croupiers await you. Players will find several variants of some of the popular games including baccarat, roulette, blackjack, and poker. 

Evolution is responsible for the authentic gaming experience you will find here. To add to the authenticity, occurrences in any game come straight to your device in real-time and HD. Furthermore, you will have a live chat function at your disposal that allows you to engage the dealers and other online players in some banter.

Casino Metropol Game Lobby

Game selection at Casino Metropol


You don’t need to wait until you are close to a desktop or laptop to access the world of fun and excitement that Casino Metropol offers. The operator allows you to stay in the game for as long as you want, wherever you are thanks to the mobile version of the website. With this version powered by HTML5 technology, players can access the platform using a smartphone or tablet. 

The best part about this is the games are all instant play, meaning there’s no need to download any software or game. Simply use your mobile web browser regardless of the operating system to play your favorite games. Credit also goes to the casino for sourcing its games from gaming studios that factor the mobile gaming aspect of gambling.

Casino Metropol Mobile Usability

Casino Metropol screenshot
Casino Metropol screenshot
Casino Metropol screenshot
Casino Metropol screenshot
Casino Metropol screenshot
Casino Metropol screenshot

Customer Support

This is perhaps the most disappointing section in Metropol. The operator features a skinny support system, lacking two essential support channels. That is the live chat option and phone support. As a result, the only options available are email support and an FAQ page that features various categories allowing players to find solutions to the most common issues without seeking additional help. 

These are the main categories in the Metropol FAQ:

  • Accounts
  • Bonuses
  • Deposits
  • Promotions

Payment Methods

Again, Casino Metropol disappoints with the number of payment options available to its customers. For instance, when it comes to the deposit options, players can choose from Bank Transfer, VISA, MasterCard, Neteller, ecoPayz, Skrill, and Ukash. 

Thankfully, you can withdraw your funds from almost every deposit method listed with Ukash the only method missing here. Another notable positive aspect here is the pending time set at only 24 hours. From there, your preferred cashout method will determine how fast you will receive your funds. Bank Transfers and card payments will take between 2 and 5 business days while eWallets will take a maximum of 24 hours. High-rollers will be happy with the withdrawal limits at this casino which stand at a massive €50,000.

Casino Metropol Payments Withdrawals


Since Casino Metropol’s main market is in Europe, the operator sought to acquire a license from the Malta Gaming Authority – one of the most respected online gambling regulators in the industry. With such a license, you can be sure of legal gambling as well as legal backing should you decide to file a complaint against the casino. ‘

The casino extends its security to its entire website by using Comodo SSL encryption technology that ensures personal data remains secure. On top of that, the games on the website have been tested and audited in line with the LGA requirements. This means the casino uses a legitimate random number generator that produces fair and random results.

Casino Metropol Security

Final Verdict

Casino Metropol comes through with plenty of games thanks to its partnership with multiple software providers that offer quality titles. Bonuses and promotions offer quite a reprieve to players’ bankrolls but what stands out is the low wagering requirement set at 10x the deposit and bonus amount. 

While the casino excels in such sections, it disappoints when it comes to customer support. The lack of two essential services, live chat, and phone support is a dent to players seeking help.

Casino Metropol Online Casino Review

What to expect
  • Licensed by MGA
  • Various leading software developments
  • Good slot selection
  • 100% Golden Hello welcome bonus
  • Over 10 years’ experience
Nerijus Grenda
Nerijus Grenda
Last Update: 17 Apr 2024
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Top Casino Metropol bonus
Casino details
English · Turkish
Afghanistan · Albania · Algeria · Andorra+165
Malta Gaming Authority
Realm Entertainment Ltd.
Play'n GO · ELK Studios · Thunderkick · Red Tiger Gaming +4
Accepted payment methods
Game categories

3 player reviews


The MGA license is one of the reasons why I'm gambling here as I haven't had a bad experience with them before. In fact, they're pretty strict when it comes to security and information. The game collection is quite nice if you ask me, though I'm of course talking about the video slots available. For one, I've found a lot of my favourite Microgaming titles which is the reason why transitioning from my old casino to this one is easier. I've bet at plenty of casinos and the majority of them are never as lucrative as this one. I'm saying this because I only need to wager my bonus winnings 10 times and I'll be able to withdraw it. Thank Goodness for HTML5 tech because I only need a browser to bet on-the-go. And since I use an S8, the gameplay has been smooth so far with barely any lag.

The Achilles heel here is the customer support — there's no live chat, phone support, and even less of a FAQ page. I'm disappointed. I wouldn't mind if they allowed me to deposit BTC because that way, I won't have to fill out too many details.

Isak B.

Video slots, jackpots, and live dealer games are some of the categories I've explored here. So far, I've had a mixed experience with the jackpots being the only category of games I've had some luck with. I won €81 and I've since dumped half of it on live blackjack. Still, since I'm a beginner, I can't say I'm adept at blackjack but I hope the learning curve isn't too steep. Having said that, one of the reasons why I love this casino is because it features a 10x wagering requirement instead of the usual which is always well above 30x. I also like the compatibility as it's extremely easy for me to switch from playing on my iPhone to the laptop. Heck, I only need a browser (no app needed) and I'll be swimming in games. Navigating the website is always easy as well, with a filter provider for even better access to the games.



I've won €69 playing 2 gods Zeus vs Thor and considering the RTP of this game is above 96%, I expected less. But as I've made some cash just from a deposit of €25, I'm getting bored already. Luckily, this casino has other game category for me to check out such as the live games section. Games are easy to find on this casino especially with the filter option and search button. I've only played on the smartphone, but I can't complain as I've experienced no lag nor any other issue since I've started playing. I also like that I only have to wager my bonus funds 10 times and I'll be able to withdraw it.

As for the support, it's very discouraging finding only the FAQ page and an option to contact the agents through email. I've played in casinos with less games than this one and they still feature a live chat option. Another point I hate about this website is the slow withdrawal times as process takes between two to three days.

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Is Casino Metropol a scam?

A: As far as we’ve been able to uncover, Casino Metropol is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.

What deposit and withdrawal options are available at Casino Metropol?

A: Which payment options you’ll have available to choose from at Casino Metropol is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

How can I claim a Casino Metropol bonus?

A: Claiming a bonus at Casino Metropol is easy. A Casino Metropol bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

Does Casino Metropol have an FAQ?

A: Yes, Casino Metropol has an FAQ page, and there you’ll find answers to all the questions players frequently have at Casino Metropol. If you can’t find answers to your questions on that page, simply contact their support department.

Can I play jackpot games at Casino Metropol?

A: Yes, there are several progressive jackpot games to choose from at Casino Metropol. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino Metropol.

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