Casino Universe is an innovative and interesting operator that looks as if it has an entire galaxy of hot games and great deals to offer. Thanks to its web-based platform, you can access it from mobile phones and desktop computers of all kinds, and multiple available languages make it user-friendly even for punters who don’t speak a word of English. But before you make a deposit, we suggest you put on your best astronaut suit and explore the world of Casino Universe with us!
There are many Casino Universe bonuses, free spins, and other promotions available based on players' country of residence. New players at Casino Universe will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Slots, Jackpots & Live Casino
When it comes to numbers, Casino Universe games leave nothing to be desired. The gaming library is filled with more than 3,000 high-quality games by popular providers and covers all the most important types of gaming. You can enjoy vivid slots, chill while playing table games, or simply try your luck by joining live tables. Those who want to win big should check out the Jackpot section, while punters looking for an extra kick of excitement should take a sneak peek at the Megaways category. Almost all games come with a free demo mode, with the exception of live tables that are streamed directly from studios.
Slots and Table Games
The majority of the 3,000 available titles are modern video slots with 3D effects and classic fruity slots, all provided by big industry names such as Wazdan, NetEnt, and Yggdrasil. You can find your favorite releases by scrolling through the library (and loading 24 titles at once), or you can simply use the search bar to find the exact release you want to play. Considering the number of games, it is not surprising we found so many cult classics – Wolf Gold, Gonzo’s Quest, Well of Wonders, Big Bad Wolf, etc. All genres and types of slots are well-represented, so even the pickiest players will find nothing to complain about.
Table games don’t have a dedicated category but are crammed in with live dealers. Let’s hope the operator will add one in the future, simply because it has to offer some of the best table games in the industry. You can play baccarat, roulette, blackjack, sic bo, poker, and even bingo and keno. So whether you enjoy European roulette, or want to count cards while playing blackjack, Casino Universe will always be there to deliver. If we may, we suggest you try Dr. Fortuno Blackjack, a carnival-inspired variant that is somewhat spooky, but incredibly intense and lucrative (for those who have luck on their side).
Jackpots at Casino Universe
As soon as you open the Jackpot Games section, you’ll realize this category is no joke as it delivers more than 120 slots with incredible prizes and fun themes. Obviously, there are some gaming staples such as Jackpot Raiders, Divine Fortune, at the Copa, and Age of the Gods (comes in several installments), as well as some lesser-known, but equally fun, jackpot slots. We noticed a great range of oriental and Chinese-themed jackpots (for instance, Honey Trap of Diao Chan and Dragon Chase), as well as several games inspired by pop-culture phenomena such as Grease, Gem Splash Marilyn Monroe, and Basic Instinct.
Live Casino Games
Casino Universe live casino includes games from Evolution and Authentic Gaming. These are probably the most innovative providers there is, so they deliver not only the must-haves, such as roulette, baccarat, and blackjack, but some exciting crossover games as well. And even though it might seem that the variety is really huge, most games available are variants of blackjack that take up more than half of the section.
Special treats are VIP tables for high rollers and lobbies that open doors of brick-and-mortar venues for you, but all in the comfort of your home. Dragonara, Hippodrome, and Grand Casino tables are streamed directly to the Casino Universe interface, without a delay, which makes the entire experience even more authentic and real. As always, there are some cool gaming shows and more than a few tables in languages other than English (Japanese, Turkish, etc.).
The Casino Universe gaming platform for desktop computers is very simple and downright intuitive, so even complete beginners can use it without watching any YouTube tutorials. There is no download, as the entire thing is web-based, meaning it is operated from servers and reached via a browser you already have on your computer. There are no restrictions regarding the browser you want to use, so whether you are a Safari fan or Chrome supporter – the website will work and look exactly the same.
All games are represented with a picture, name, and operator, and you can search them by clicking their respective categories or using a search tool. In our experience, the search tool works without a flaw: the search results are accurate and instant. Players who stick to a single provider can use the provider filter next to the search bar. Demo mode is available only to registered customers.
Casino Universe mobile casino is based on a mobile-optimized website that can be reached from the mobile browser on your phone. You can play on any device, regardless of the brand. The mobile platform is simply an adjusted version of the desktop platform and has nothing new and exciting to offer. Games load fairly quickly as long as your internet connection is good, and you can even deposit, withdraw money, and contact customer support via your phone, which is pretty neat, especially if you are a 100% mobile player!
Customer support agents can assist you via live chat every day, from 8.30am to 00.00am CET. They respond in English, Norwegian, German, and Finnish. Alternatively, you can use an email. We decided to test the live chat support, and even though the chat window notified us it would take two minutes for an agent to respond, it took them more than that, so after five minutes we simply decided to close the window. To put it simply, we didn’t get the help we hoped.
These are the main categories in the Casino Universe FAQ:
- Registration and account
- Deposits and withdrawals
- Privacy and security
To fund your balance, you can use more than 10 deposit methods, including classic methods like credit cards, and more modern e-wallets. All of them support instant transactions and have no fees attached. The minimum deposit is only €10, but if you want to get your hands on any of the bonuses, you will be required to deposit more.
There are also 12 withdrawal methods, with the minimum payout being €40 for most methods, and €300 for bank wire. These limits are much higher than expected. Almost all withdrawals are instant, but some of them may require up to three days to be processed. The maximum withdrawal is €5,000 per week and €15,000 per month unless otherwise stated or agreed with the company. All winnings higher than €15,000 will be paid out in monthly installments. All deposits must be wagered three times before the withdrawal.
Casino Universe is owned and operated by N1 Interactive Ltd, regulated by the Malta Gaming Authority which means it is operated according to the highest industry standards. The entire website is encrypted with SSL protocols, thus making it impossible for anyone to steal your private information. In addition to the SSL, there are also PGP protocols that are used for encrypting all the correspondence.
Before any withdrawals take place, the company will ask you to verify your identity. This step is necessary for two reasons, the first being disabling underaged gambling, and the second being to guarantee your winnings go to the right hands. In conclusion, this seems like a company that is safe, secure, and regulated.
Is this a good brand? Objectively speaking, it is. Will it be the perfect gaming site for everyone? Probably not. The main downsides of this operator are high withdrawal limits, high wagering requirements, and somewhat slow customer support. However, we have to say that this company is not running away from the fact that they ask you to put some extra effort before you can cash out that bonus. All bonus terms and withdrawal conditions are transparent and easy to find, and it is upon every punter to decide whether they are acceptable.
On the other hand, they offer some really incredible deals and promotions, not to mention a gaming library with more than 3,000 titles. An impressive selection of payment methods will make depositing and withdrawing simple and easy, and they won’t even charge you a fee, as long as you use the money for gaming and not just storing it in your account. Casino Universe has a lot to give, but it also requires some love and engagement back. The question is whether you find it acceptable.