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Casino Universe

Casino Universe Review

Casino Universe is an innovative and interesting operator that looks as if it has an entire galaxy of hot games and great deals to offer.

Our rating
Game Selection
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Live chat available
High wagering requirements
Great selection of games
High minimum withdrawal
Great variety of video slots
Licensed and regulated casino
Various payment options


Casino Universe Bonus for New Customers 

Exploring new worlds is always an adventure, and starting your expedition at Casino Universe won’t be any less thrilling. No matter where you come from, one thing is for sure – this brand sure knows how to show its appreciation. Despite the fact that Casino Universe no deposit bonus is not as common as we would like it to be, you can still get some very lovely deals, which are available to customers who choose to sign up with this brand. 

The Casino Universe welcome offer that is available to gamers in your location will always be listed in special widgets within this article, but keep in mind that this brand will rarely match your deposit and give away Casino Universe free spins to new users. Casino Universe is rather oriented towards offering you the same quality of deals all the time, without discriminating. You can be a brand-new customer or the one that has been around for a while – you all get the same offers! 

Bonus Terms

Now that you are familiar with what Casino Universe has prepared, let’s talk about bonus terms, as they can make your gaming session a dream come true, or a nightmare. Bonus rules with this operator are pretty neat and provide enough information about what awaits you. 

If you get a chance to grab a bonus without a deposit, make sure to use Casino Universe no deposit bonus codes in case it is necessary. Customers who are not sure how to get access to such deals can always ask the customer support team for some assistance. We definitely recommend you do so, so you don’t end up empty-handed for not following the procedure. 

All casino bonuses found with Casino Universe have their own rules, even the welcome bonus (when and where available). Be sure to understand that, in order to get all the promos, you will have to accept receiving special offers. This is done during the registration process by simply ticking a box. Also, Casino Universe bonuses may carry certain withdrawal limits, as well as other restrictions, so make sure that you understand what you are getting into before making your first official bet. 

To reach the wagering requirement, you will have to play games. We recommend sticking to slot machines to get over the line as soon as possible, as those colorful reels and fun characters contribute more than most other casino games. We can conclude how the bonus terms at this casino are not out of the ordinary, nor are they especially intimidating.

Ongoing Promotions

When it comes to Casino Universe promotions, there is no room for complaints! This establishment has created some really unique deals to keep you company during your gaming escapades. From weekly cashback deals to special promotions that are only redeemable on certain days of the week – astronauts who join this mothership will have a blast! 

Cashback Offers

The cashback system operates on a weekly basis. All customers can enjoy it automatically, without using a casino Universe bonus code. The only condition is that you have accepted to receive promos during the registration process. 

VIP Club

Casino Universe bonuses get much better if you join the VIP club. With an astonishing 12 levels, this loyalty scheme can bring you additional free hands on the house, special birthday casino bonus offers and gifts, as well as faster withdrawals and extra deals of all kinds. 

Competitions and Seasonal Deals

From time to time, Casino Universe will organize seasonal promotions, or even special tournaments and competitions. Tournaments are usually introduced in partnership with gaming providers and include a small range of the most popular releases by a partner company. Generally, a Casino Universe promo code is not a requirement to join the fun.

Game Selection

When it comes to numbers, Casino Universe games leave nothing to be desired. The gaming library is filled with more than 3,000 high-quality games by popular providers and covers all the most important types of gaming. You can enjoy vivid slots, chill while playing table games, or simply try your luck by joining live tables. Those who want to win big should check out the Jackpot section, while punters looking for an extra kick of excitement should take a sneak peek at the Megaways category. Almost all games come with a free demo mode, with the exception of live tables that are streamed directly from studios. 

Slots and Table Games

The majority of the 3,000 available titles are modern video slots with 3D effects and classic fruity slots, all provided by big industry names such as Wazdan, NetEnt, and Yggdrasil. You can find your favorite releases by scrolling through the library (and loading 24 titles at once), or you can simply use the search bar to find the exact release you want to play. Considering the number of games, it is not surprising we found so many cult classics – Wolf Gold, Gonzo’s Quest, Well of Wonders, Big Bad Wolf, etc. All genres and types of slots are well-represented, so even the pickiest players will find nothing to complain about. 

Table games don’t have a dedicated category but are crammed in with live dealers. Let’s hope the operator will add one in the future, simply because it has to offer some of the best table games in the industry. You can play baccarat, roulette, blackjack, sic bo, poker, and even bingo and keno. So whether you enjoy European roulette, or want to count cards while playing blackjack, Casino Universe will always be there to deliver. If we may, we suggest you try Dr. Fortuno Blackjack, a carnival-inspired variant that is somewhat spooky, but incredibly intense and lucrative (for those who have luck on their side).

Jackpots at Casino Universe

As soon as you open the Jackpot Games section, you’ll realize this category is no joke as it delivers more than 120 slots with incredible prizes and fun themes. Obviously, there are some gaming staples such as Jackpot Raiders, Divine Fortune, At the Copa, and Age of the Gods (comes in several installments), as well as some lesser-known, but equally fun, jackpot slots. We noticed a great range of oriental and Chinese-themed jackpots (for instance, Honey Trap of Diao Chan and Dragon Chase), as well as several games inspired by pop-culture phenomena such as Grease, Gem Splash Marilyn Monroe, and Basic Instinct. 

Live Casino Games

Casino Universe live casino includes games from Evolution and Authentic Gaming. These are probably the most innovative providers there is, so they deliver not only the must-haves, such as roulette, baccarat, and blackjack, but some exciting crossover games as well. And even though it might seem that the variety is really huge, most games available are variants of blackjack that take up more than half of the section. 

Special treats are VIP tables for high rollers and lobbies that open doors of brick-and-mortar venues for you, but all in the comfort of your home. Dragonara, Hippodrome, and Grand Casino tables are streamed directly to the Casino Universe interface, without a delay, which makes the entire experience even more authentic and real. As always, there are some cool gaming shows and more than a few tables in languages other than English (Japanese, Turkish, etc.).

Casino Universe Games

Game selection at Casino Universe


The Casino Universe gaming platform for desktop computers is very simple and downright intuitive, so even complete beginners can use it without watching any YouTube tutorials. There is no download, as the entire thing is web-based, meaning it is operated from servers and reached via a browser you already have on your computer. There are no restrictions regarding the browser you want to use, so whether you are a Safari fan or Chrome supporter – the website will work and look exactly the same. 

All games are represented with a picture, name, and operator, and you can search them by clicking their respective categories or using a search tool. In our experience, the search tool works without a flaw: the search results are accurate and instant. Players who stick to a single provider can use the provider filter next to the search bar. To play casino slot demos, one has to be a registered player. 

Mobile Casino

Casino Universe mobile casino is based on a mobile-optimized website that can be reached from the mobile browser on your phone. You can play on any device, regardless of the brand. The mobile platform is simply an adjusted version of the desktop platform and has nothing new and exciting to offer. Games load fairly quickly as long as your internet connection is good, and you can even deposit, withdraw money, and contact customer support via your phone, which is pretty neat, especially if you are a 100% mobile player!

Casino Universe Mobile

Casino Universe screenshot
Casino Universe screenshot
Casino Universe screenshot
Casino Universe screenshot
Casino Universe screenshot

Customer Support

Customer support agents can assist you via live chat every day, from 8.30am to 00.00am CET. They respond in English, Norwegian, German, and Finnish. Alternatively, you can use an email. We decided to test the live chat support, and even though the chat window notified us it would take two minutes for an agent to respond, it took them more than that, so after five minutes we simply decided to close the window. To put it simply, we didn’t get the help we hoped. 

These are the main categories in the Casino Universe FAQ:

  • Registration and account
  • Deposits and withdrawals
  • Games
  • Privacy and security

Casino Universe Support

Payment Methods

To fund your balance, you can use more than 10 deposit methods, including classic methods like credit cards, and more modern e-wallets. All of them support instant transactions and have no fees attached. The minimum deposit is only €10, but if you want to get your hands on any of the bonuses, you will be required to deposit more. 

There are also 12 withdrawal methods, with the minimum payout being €40 for most methods, and €300 for bank wire. These limits are much higher than expected. Almost all withdrawals are instant, but some of them may require up to three days to be processed. The maximum withdrawal is €5,000 per week and €15,000 per month unless otherwise stated or agreed with the company. All winnings higher than €15,000 will be paid out in monthly installments. All deposits must be wagered three times before the withdrawal.


Casino Universe is owned and operated by N1 Interactive Ltd, regulated by the Malta Gaming Authority which means it is operated according to the highest industry standards. The entire website is encrypted with SSL protocols, thus making it impossible for anyone to steal your private information. In addition to the SSL, there are also PGP protocols that are used for encrypting all the correspondence.  

Before any withdrawals take place, the company will ask you to verify your identity. This step is necessary for two reasons, the first being disabling underage gambling, and the second being to guarantee your winnings go to the right hands. In conclusion, this seems like a company that is safe, secure, and regulated.

Final Verdict

Is this a good brand? Objectively speaking, it is. Will it be the perfect gaming site for everyone? Probably not. The main downsides of this operator are high withdrawal limits, high wagering requirements, and somewhat slow customer support. However, we have to say that this company is not running away from the fact that they ask you to put in some extra effort before you can cash out that bonus. All bonus terms and withdrawal conditions are transparent and easy to find, and it is upon every punter to decide whether they are acceptable. 

On the other hand, they offer some really incredible deals and promotions, not to mention a gaming library with more than 3,000 titles. An impressive selection of payment methods will make depositing and withdrawing simple and easy, and they won’t even charge you a fee, as long as you use the money for gaming and not just store it in your account. Casino Universe has a lot to give, but it also requires some love and engagement back. The question is whether you find it acceptable.

Casino Universe

What to expect
  • 3,000+ games
  • Platform available in nine languages
  • Prominent software providers
  • Mobile and desktop gaming
  • Live chat available
Borina Kopcic Pandur
Borina Kopcic Pandur
Last Update: 16 Apr 2024
Borina Kopcic Pandur is a skilled and imaginative writer with years of experience in the gambling industry. As a writer for GoodLuckMate, she specializes in crafting detailed and engaging casino reviews that offer a fresh perspective on online gambling. With her unique writing style and profound industry knowledge, she provides readers with expert evaluations and insightful perspectives.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Top Casino Universe bonus
  • Exclusive Bonus
    18+ play responsibly · terms apply · info
  • Casino details
    English · German · Finnish · Norwegian +1
    Afghanistan · Albania · Algeria · Andorra+170
    Malta Gaming Authority
    N1 Interactive
    1X2Gaming · Authentic Gaming · AvatarUX Studios · BGaming +23
    Game categories

    1 player reviews


    I've bet on both my laptop and smartphone and while they're useful for different things, I still tend to go for my S20 more often than not. But maybe only on the Weekends, I try to play around a bit on the desktop version. The account verification is an easy thing and I fully mean this because I only waited for two days. I've waited for a week before so believe me when I say it's less stressful than I'm used to. The selection of games is stunning and that's in a good way considering I've found everything from video slots and live games to classic jackpots. Sure, you can't control these casinos because they come up with silly requirements but the MGA license is still a thing of relief.

    The withdrawal limit is high because they expect me to cash out nothing less than €100. I'm not sure who came up with the odds but having to wager my bonus wins 45 times before is just bad.

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    Does Casino Universe have a mobile casino?

    A: Yes, you can play at Casino Universe from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size.

    Can I play live casino games at Casino Universe?

    A: Yes, there is a live casino at Casino Universe. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Casino Universe include the likes of Evolution and Authentic Gaming.

    Is there a fee for depositing at Casino Universe?

    A: No, there are no fees for any deposits at Casino Universe, so all the money that’s deducted from your account will be added into your casino balance for you to play with. Just note that your bank might require fees, but this is then a fee from your bank, and not a fee from the casino.

    What are the Casino Universe support opening hours?

    A: The opening hours of the Casino Universe support are from 08:30 to 00.00 CET. You’ll be able to reach them through email or live chat. Note that the support they offer for different languages may vary, but you can be sure that you’ll always get help in English, Norwegian, German, and Finnish.

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