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Cherry Gold Casino

Cherry Gold Casino

Cherries are a popular cornerstone of the classic slot game, which is therefore rather fitting for an online casino that was established nearly two decades ago.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Live chat available 24/7
Limited gaming portfolio
Great customer support
Confusing site design
Available on desktop & mobile
Cryptocurrencies accepted
Generous welcome bonus

Bonuses

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Cherry Gold Casino Welcome Bonus for New Customers 

So, are you interested in the Cherry Gold Casino welcome offer? Before we start revealing all the juicy details, know that offers tend to change from time to time. Also, some deals might face certain location restrictions. Fortunately, we list all the deals you can redeem! 

On most occasions, customers will get some sort of deal that is activated after the first deposit has been completed. We know many gamers long for bonuses that ask for no top-ups. However, a Cherry Gold Casino no deposit bonus is not always available. 

The welcome package is frequently a one-time bonus money deal. This means the company will add a certain percentage of your deposit, to provide you with more funds to play. Sometimes this type of deal can come in the form of a multi-tiered deal. Also, don’t forget that the casino might add some Gold Cherry Casino free spins, to make things more interesting.  

Depending on the offer, you may have to apply special codes to get the Cherry Gold Casino new player bonus. These codes are commonly listed on our website, as well as on the casino site. If you can’t find them in promo descriptions, simply ask customer support to provide you with one. 

Bonus Terms

Every bonus you trigger will have a set of rules attached to it. That is how things are done in the online casino business! Here is some crucial information on how to reach that rollover. 

Most bonuses for new customers are deposit-based, but it is not uncommon for the operator to ask for a Cherry Gold Casino bonus code. You can type the code manually, or simply use copy-paste. Make sure to enter the code in the required field. 

The deposit is slightly above the industry standard, but still won’t break the bank. In order to reach the wagering requirement, you will have to play some games. The rollover will highly depend on the type of game you choose. For some genres, it may be higher than for others. Regardless, the rollover required can’t exactly be described as user friendly. The Cherry Gold Casino signup bonus will probably make you break a sweat. 

If you get a bonus without making a transaction, keep in mind you might face some withdrawal restrictions. The amount players can cash out from such a bonus is usually capped at a reasonable level, but still, be ready to do some serious gaming work on that playthrough. 

Ongoing Promotions

What can you do after you complete the welcome bonus? Well, at this establishment there are often fine casino deals available, some of them with Cherry Gold Casino bonus codes, and some without. 

Deals typically range from simple reload deals and free spin offers, to limited-time events. Limited-time events are mostly seasonal, related to specific dates such as St. Patrick’s or Valentine’s Day. Every so often, the company may create deals for selected games or gaming genres. It is not uncommon to see multiple deals like that being active at the same time. 

Cherry Gold also puts some effort into making the offers more unique. Here and there, it might give you a chance to redeem a bonus based on some sort of action like taking a quiz, spinning a wheel, etc. The Cherry Gold casino bonus selection is often very versatile, and the operator seems to update its offers quite regularly. 

Game Selection

The range of Cherry Gold games are split into; Slots, Table Games, Video Poker, Specialty, Progressive and Live Dealer categories. All, except the live dealer section, have their own unique subcategories; where slots for instance give you filter options that allow you to choose the number of reels. Each main category has a decent number of titles for players to choose between, but slots are definitely the main focus. At the bottom of the page, you also have the latest game releases, as well as a carousel showing the various progressive jackpots and their current jackpot amounts.

Slots and Table Games

You’ve got over 100 slots to choose from, which presents a nice amount of variety. However, it should be said that a lot of other online casinos have ranges in the hundreds, if not thousands, of supported games. From what we could gather, all titles are developed by the provider RealTime Gaming (RTG). This will most likely be disappointing to many players, as this means that there’s no sign of big name providers like Microgaming, NetEnt and Play’n GO. While RTG isn’t necessarily a bad games provider, it is not in a position to single-handedly compete against other online casino selections that provide a wide variety of supported providers. 

There are about 15 table games to choose from, primarily consisting of Blackjack and Poker varieties. You can find 2 Roulette tables, strangely placed in the Specialty category, although no Baccarat tables, which overall serves to highlight the rather limited choice that fans of virtual table games have here. The Specialty category also contains some other table games, including Craps and Keno. Video Poker fans are in for a treat though, as there are over 50 titles to choose from. This is actually a lot more choice than other casinos are able to offer.  

Jackpots at Cherry Gold

The Progressives category has 6 titles to choose from with varying jackpot sizes. The big one here is definitely Aztec’s Millions, which is the only jackpot we could find that offered the potential of millions of euros. Most other progressives ranged in the tens to hundreds of thousands. This is certainly nothing to look down on, but does somewhat pale in comparison to the progressive jackpot giants like Mega Moolah, Hall of Gods and Divine Fortune.

The rolling carousel at the bottom of the page is a nice little addition that helps players keep up to date on the various progressive jackpot amounts. You can also see the individual jackpot amounts on a game’s thumbnail, which we always appreciate. We however find it strange that the Progressives tab doesn’t show all of the available titles. There’s also a separate the Progressives subcategory under the Slots tab that shows even less titles. This definitely appears to be an oversight and is something we hope that Cherry Gold will fix in the near future.

Live Casino Games

The selection of live casino games is serviceable, but nowhere near the range provided at many other online casinos. You’ve got Blackjack and Roulette tables with about four or five choices each. There’s also two Baccarat tables and a Super6 category, which shows the same two Baccarat tables. The majority of Blackjack tables also have a table limit, which means that you may find you only really have a smaller amount of choices a lot of the time. 

Each game has a live chat feature that also allows you to directly contact the provider’s support team. While the dealer’s seemed friendly and professional, the production values don’t come close to the likes of Evolution Gaming or NetEnt Live’s quality. There’s lots of background noise and people walking around, with appearances looking more akin to an office atmosphere. We feel that this killed any kind of immersion and didn’t present the best qualities that live casino games have to offer.

Cherry Gold Games

Game selection at Cherry Gold Casino

Usability

When compared to other modern online casinos, Cherry Gold unfortunately doesn’t hold up to the high standards that players have come to expect. In an effort to present everything in one screen, without a customer being able to scroll up or down, everything instead feels very crammed and unintuitive. This is especially frustrating as many important information pages are missing direct links when logged into your account. There’s no privacy policy for instance and finding any information on Comp Points or promotional terms means scouring through the general terms and conditions. These terms are displayed in a small pop-up window, which makes the extra effort to find information all the more frustrating. 

We tried asking the customer support team for why so much functionality was missing or required you logging out to access, but they didn’t seem to know either. Overall, this is a rather disappointing show for a casino trying to engage in such a competitive industry.

Mobile Casino

The layout and design of the Cherry Gold mobile casino site is very different from the desktop version. It features a unique circular display that works very well and gives players easy navigation options that look and feel great. The mobile site actually looks wildly different than the desktop version, but in a good way. It definitely feels more polished with its stylized iconography and smooth animations. You also have the same variety of games and promotions available to you, with the amount of Comp Points you have earned clearly being displayed within the Menu screen. All of this makes the mobile version actually way more superior to the desktop version.

It is however worth mentioning that there are still some persistent issues that have not been rectified in the mobile version. There is still no direct link to terms and conditions or a privacy policy when logged in. You can access the general terms, but you have to do so via an available offer within the Coupon screen. What makes this more peculiar, is the fact that they decided to make a legal notice front and center, but then chose to omit a privacy policy or direct link to general terms from the Menu screen.

Cherry Gold Mobile

Screenshots
Cherry Gold Casino screenshot
Cherry Gold Casino screenshot
Cherry Gold Casino screenshot
Cherry Gold Casino screenshot
Cherry Gold Casino screenshot

Customer Support

You will be hard pressed to find evidence of any effort being put into informative pages here. This is quite a letdown, since we really appreciate and pay attention to sites that put in that extra effort and attention to detail. When logged out of your account, you will be able to see a Help page, although this just provides customer support contact information.

The good news is that the customer support team is available 24/7 and can be contacted through a variety of methods. You can reach out to them via email or live chat, as well as toll-free UK, US and French phone numbers. We experienced little in the way of queue times when using the live chat method and was quickly put through to a support agent. While the agents certainly were polite, we do feel that some improvements could be made on certain parts of etiquette. For instance, there was more than one occasion where we asked a question and didn’t get any response for 5 to 10 minutes. We had to probe the agent to give any kind of response, rather than them immediately telling us they would look for an answer.

Cherry Gold Support

Payment Methods

When creating your player account, you will have a choice of selecting euros or US dollars as your preferred currency. While not exactly a large selection, we do appreciate that some choice is given. There are other sites that will lock you to a specific currency, depending on your region, for instance. It is sad to say though that the limited range of choice also expands to the available payment methods. Visa, MasterCard and bank transfer are the only available payment options. No E-wallets or bank transfer alternatives are supported, which is usually seen as a minimum standard at an online casino. Cherry Gold does make up for this with the inclusion of Bitcoins, which does swing things a lot in their favour for any cryptocurrency enthusiasts.

The minimum deposit, regardless of your chosen payment method, starts at €25. This goes up to €1,000 for payment cards and can be unlimited for Bitcoins. Minimum withdrawal amounts are set to a hefty €100, which we think is very much over an acceptable threshold. Please also note that Bitcoins are only available for depositing with, while bank transfers are only eligible for withdrawal requests. 

Verifying Your Cherry Gold Account

You can find some information regarding the verification of your player account on the Cherry Gold Banking page, visible at the bottom of the page when you are logged out of your account. This includes sending in a proof of identity, proof of address and a proof of ownership of your chosen payment card. You will most likely be requested to send this documentation upon requesting your first withdrawal. There is not much information given about the process of sending in the documentation, but you can expect an email to come through requesting these documents, along with an outline of further details.

This verification process is a requirement that all online casinos must cover, due to their legal obligations. However, many casinos opt to make it as easy a process for the customer as possible. Functionality, such as dedicated file uploaders and allowing the immediate upload of documents upon account creation goes a long way towards this. The fact that Cherry Gold Casino doesn’t provide these functionalities means that your initial withdrawal request will most likely face delays, due to the processing time of the requested documentation.

Security

Cherry Gold claims to hold a Curaçao eGaming license, which allows them to provide their gambling and entertainment services to a wide variety of nations around the world. Curaçao is a popular choice for many online casinos, as it provides a widely accepted license, while being situated in a politically stable domain. One issue here, however, is the fact that there's no proof of the existence of such a license. All Curacao-licensed operators must provide licensing details on their websites and that's not the case with Cherry Gold. Hence, we consider this to be an unlicensed operator until anything changes.

The Privacy Policy page can be found by logging out of your account and scrolling to the bottom of the page. This page provides descriptions of how your information is stored, used and secured. There is also information regarding the use of Cookies and the rights you have as a user. Keep in mind that any contradictions with the privacy policy and your country of residence’s data protection legislation will go in favour of the nation’s legislation.

Final Verdict

While Cherry Gold does have some good features going for it, we simply don’t think that it can stand up to the competition. A large and generous welcome offer and large selection of Video Poker titles isn’t enough to challenge any of the more popular online casinos out there. The cashback loyalty system and addition of Bitcoin support are also very nice touches, but we feel that a lot more effort needs to be put in before Cherry Gold can be considered a serious contender.

The strongest feature is definitely the mobile site. It got great design, smooth animations and unique and easy to use navigation features. It does however still inherit some major user interface flaws from its desktop counterpart. The lack of any dedicated links to terms, privacy policy or payment information pages really lets it down, which is actually more disappointing here than on the dated and intuitive design of the desktop version. That is why we can’t recommend Cherry Gold in its current state, although we hope to see improvements made to the mobile version, which provides a solid foundation to build up from.

Cherry Gold Casino

What to expect
  • RealTime Gaming games
  • 24/7 customer support
  • Cashback loyalty program
  • Large welcome bonus
  • Fair wagering requirements
Nerijus Grenda
Nerijus Grenda
Published: 06 Apr 2020
Updated: 11 Aug 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Top Cherry Gold Casino bonus
Casino details
Website:
https://www.cherrygoldcasino.com
Languages:
English
Countries:
Afghanistan · Albania · Algeria · Andorra+171
Providers:
RTG
Accepted payment methods
Game categories

1 player reviews

Pierre JP

Aztec's Millions, Mega Moolah, and Divine Fortune are some of the games I've spent most of my time one. And why wouldn't I be enjoying them when they've been so rewarding! I've won €120 per category and it's awesome. BTC is easy enough to use at online casinos because it doesn't require my card details. And frankly speaking, no level of encryption tech can get me to trust casinos with my details. I didn't have to wait for too long to verify my account here (only about 20 hours or so). I did have to submit details like my national ID to make it work though. I've made video poker the centre of my attention for some time now and I'm loving how rewarding the experience has been for me so far. I won about 25 free spins just by verifying my email address.

The least cashout accepted by the casino is just €25 which is too high for me to even consider staying. It's almost like they want to make withdrawals here something of a fable.

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Q: 

How do I sign up with Cherry Gold Casino?

A: Most players will simply have to enter their name, date of birth, gender, residential address, email address, and phone number to sign up at Cherry Gold Casino. However, players from some countries may also have to add additional information and an age verification might be required. You might also be required to add a deposit limit before you can fully register. Once you have registered you might have to verify your phone number or email address before you can log in.
Q: 

Can I play jackpot games at Cherry Gold Casino?

A: Yes, there are several progressive jackpot games to choose from at Cherry Gold Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Cherry Gold Casino.
Q: 

Does Cherry Gold Casino offer 24/7 support?

A: Yes, you’ll be able to reach the support department at Cherry Gold Casino around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

Does Cherry Gold Casino support cryptocurrencies?

A: Yes, at Cherry Gold Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.
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