A name like EnzoCasino is definitely one that is unique and something we feel sticks in the mind.
A name like EnzoCasino is definitely one that is unique and something we feel sticks in the mind.
Live chat available | Limited customer support hours |
Available on desktop & mobile | Progressive jackpots missing |
Easy to use interface | |
Cryptocurrencies accepted | |
Different languages available |
Your first moments at Enzo Casino can be rewarding if you decide to take on the welcome bonus package that it oftentimes has in store for new players. The Enzo team does not tend to put on an extravagant offer, yet this can always change in the future. In the meantime, you might get a decent-sized bonus on your first deposit, which is more than enough to get a good feel for the casino.
The offer is open to all new players from eligible countries, and the rules are designed to keep most budgets in mind. The big thing to remember here is that there normally is an Enzo Casino promo code to note down. As is the case with these types of promotions, you won’t receive the bonus money if you don’t enter the code. Apart from that, it’s often a simple offer that puts extra money into your playing account during your first days at the casino.
Generally, it’s a simple welcome bonus, but you should still expect one or two restrictions when using the money and trying to withdraw any winnings from it. Firstly, the use of Enzo Casino bonus codes is to be expected when claiming an offer. Minimum deposits usually start at a reasonable amount, and wagering requirements sit around the industry standard of 35x. However, note that the wagering requirement value is often based on your combined deposit and bonus amount.
Bonus wagering is sometimes limited to a selection of games from a small number of game providers. Some of these tend to include Betsoft, Fugaso, and GS, but this list may change in the future. Members who sign up will be glad to know that bonus money commonly can be used on a wide range of game types. Slots, blackjack, roulette, video poker, and baccarat are all included. Most come with a low game contribution percentage, so slot games are the main focus.
The Enzo Casino promotion is generally not as extensive as other casinos out there, but there is plenty of casino bonus offers to explore and get involved with. While it’s not likely to find many Enzo Casino no deposit bonus offers here, you might find some deals that generate free spins or deposit bonuses, and sometimes even casino tournaments. You might also be able to take part in a VIP club, which usually offers a comp point exchange system.
In most cases, members can earn comp points throughout their time at Enzo Casino, and these can then be exchanged for bonus money. Customer support is on hand to manage these comp points and be sure to read through all the terms on the bonus rules page.
Tournaments are frequently held and these require players to wager on qualifying games to win prizes. It’s oftentimes a simple race that rewards the player who wagers the most across all the selected games. You can often find these races beginning at the start of each month.
From time to time, players can enjoy bonuses and Enzo Casino free spins on new slot releases. You might need to make a note of a bonus code though, but it’s a great way to experience all the new games that get introduced to the casino.
There’s a big selection of EnzoCasino games to choose from, which are broken up into 15 different categories. These range from new releases to specific genres. Some of the categories also have their own subcategories as well, such as the Video Slots category, which lists all of the supported slot providers. There’s also a search bar that lets you look for specific titles. A Games Rules page is also provided at the bottom of the site, which provides comprehensive explanations of the various games offered, which are again neatly split into various categories.
Slots are broken down into a number of categories. The main ones are the Video Slots and Classic Slots categories. The Video Slots category breaks titles down by their provider, while browsing through the Classic Slots lets you choose between 3 and 5 reel games. There’s a lot of choices in whatever category interests you the most and you will find some of the biggest providers in the industry amongst them. Microgaming, Thunderkick and Betsoft are just naming a few of the over 30 different providers available at Enzo.
This all allows for hundreds of games to be offered by Enzo, including popular titles like Immortal Romance and Ogre Empire, giving players a huge amount of choice. Seeing this big list does make us notice the fact that some of the biggest names are not included. NetEnt and Play’n GO are missing from the roster, which seems kind of strange for a site with this many supported providers. We would like to see these highly rated games developers be included sometime in the future.
Table games can also be found in abundance. There are several Blackjack and Roulette tables to choose from, as well as Poker and Baccarat varieties. You can also find a separate for Bingo and Keno games, of which there are a number of titles to choose from.
The Jackpots category has around 25 titles to choose from. This certainly isn’t a bad amount of choice, but it does pale in comparison to many other sites. The majority of these are standard jackpot games, meaning there is not much emphasis put on progressive titles. This is particularly disappointing, especially as there are lots of great jackpot providers already supported by Enzo. We couldn’t help but notice that Microgaming’s record breaking progressive slot Mega Moolah is missing. This is where having NetEnt as a supported provider would also be of great value, as they have a number of massive progressive jackpot titles, including Divine Fortune and Mega Fortune.
The range of jackpot titles are all developed by Fugazo, while there is one progressive title, which is Dark Harbour Jackpot. The progressive jackpot amount of this game can range in the millions, so it can certainly lead to some eye-watering wins. We do however hope to see Enzo work on an extended range of jackpot games eventually being made available.
The live casino games front is also covered by EnzoCasino. There’s seven different providers offering a variety of tables, which is quite a lot more than a lot of other platforms that support live casino play. Of these providers, you’ve got the industry forerunners Evolution Gaming in the mix, providing dozens of tables single handedly. Out of all of the providers, you can choose between a diverse set of table options for Blackjack, Roulette and Baccarat. A few Poker tables are also available to choose from, but the main focus is definitely on the former three games.
For those who want to spice up their live casino action, there’s also some speciality games to choose from. Evolution Gaming’s Dreamcatcher is one such example, which has seen a huge spike in popularity in its short running time. This is a wheel of fortune type game that lets you enjoy something new, while still retaining that classic live gaming feel.
Navigation is made easy with tabs at the top that let you access the Support and VIP pages. There’s also a Getting Started page you can get to from there. This page walks you through setting up an account and making your first deposit, making the initial experience with this casino very user friendly. The Promotions tabs also features a notification icon, which lets you immediately see when an offer is available to you and is a nice extra detail. You also have several language options available to you and is something we always appreciate seeing made available at a site that caters to people around the world
We would however like to see a few improvements made to the game selection screen. While you can click on one of the drop down lists for certain game categories, you are unable to close them again without clicking on another drop down list. We also feel that a lot more games could be presented on the screen at once, thereby minimising the amount of scrolling you need to do. These might be minor details, but can become rather frustrating over continued use. Overall the layout and design is nice, clean and modern, offering an overall satisfactory experience.
The Enzo mobile casino offers an alternative way to enjoy your gaming. Offering the ability to play from anywhere, with a site optimized for mobile devices, gives players a lot more freedom to get the most out of this casino. There’s a menu at the top left of the screen for easy navigation, as well as two chat buttons, one at the top and one at the bottom of the screen.
Browsing through games is also changed around to make it easier for mobile users. More games fit into the screen than even on the desktop version and categories can be scrolled through at the top. We are however disappointed that the subcategories couldn’t be carried across from the desktop version. This means that you are not able to search games by providers in the Slots section for example. If these were added in an elegant manner, we would most likely recommend to play on the mobile site over the desktop version every time.
The Getting Started and Support pages found at the top of the page are great places to check out if you are new to online casinos. Even if you are an experienced player, the Support page provides players with FAQ, Game Rules and Contact Us sections that can be really invaluable resources to any player.
These are the main categories in the EnzoCasino FAQ:
The Enzo customer support team can be contacted via email, live chat or an onsite contact form. Chat opening times start from 10:00 until 11:00 CET. When you first open the chat window you will be presented with a few reasons as to why you are contacting support. The selections cover payment, promotion and game related issues, but doesn’t quite cover everything. General account queries are not covered here, which makes us think that Enzo should either add more selections or just remove the feature entirely. You can send documents via live chat at any time during your conversation with the support agent and you are also able to have the chat transcript emailed to you at the end.
It is also worth mentioning that during our conversations with the customer support team, we were offered a 222% deposit bonus as replacement of the standard welcome offer. When asking if there was any reason for our eligibility, we were told that it was simply a special offer to us. It might therefore be worth contacting the support team before making your first deposit, but don’t expect to be able to outright demand a different welcome offer.
Unfortunately EnzoCasino doesn’t provide a separate payments page to break down each of their supported deposit and withdrawal options. Instead, you can find most information within their Cashier or General Terms And Conditions pages. There’s quite a lot of payment options to choose between; including Visa, MasterCard, Teleingreso, Neteller and Skrill. Even Bitcoins are supported, for those of you who prefer using cryptocurrencies. Nonetheless, having a separate payments page would really help informing players of what method is best suited for them, as many other casinos provide tables of their supported payment methods, along with processing times, transaction limits and any applicable fees. There is a section in the FAQ that covers how to make a deposit with various supported payment providers, which is great, although we were hoping for more here.
The terms and conditions give a lot of information regarding transactions, however that information can oftentimes appear vague. The terms state that minimum and maximum transaction amounts are left to the discretion of the casino. Regarding processing times, Enzo states that it will update your balance accordingly within 24 hours of receipt of your funds from the relevant payment provider.
For any experienced online casino player, account verification is most likely common knowledge. Regardless, it can still be a real pain, if the specific casino doesn’t offer good solutions to this mandatory process. Account verification is a legislative requirement of all reputable casinos and serves to protect players, as well as prevent money laundering activities. The process usually kicks in when you request your first withdrawal and requires you to send in specific documentation. This generally means sending in a proof of address, proof of identity and proof of ownership of your chosen payment method. Casinos tend to make this procedure as painless as possible, so that its players can go back to having fun.
At EnzoCasino, you have a separate email address to send documents to. This goes straight to their payments department, who are in charge of verifying your documents. While it’s good to see that they have a dedicated email address to sort this process out, we are a little disappointed to see that additional features are not provided. Many other casinos will offer a dedicated onsite uploader to send your documents through. This provides an extra layer of security and convenience. Not having to upload documents to your email provider and letting you upload documents immediately upon account creation goes a long way in avoiding future delays and headaches.
EnzoCasino is one of the unlicensed iGaming destinations. This means that the operator works without any official approvals from reputable gambling authorities like the MGA or the UKGC. This is never a good sign and, therefore, we advise you to think twice before playing here.
With regards to web security, Enzo has all of the essential encryption features in place. We were also pleasantly surprised with a pop-up message we received during our time at the casino. After a small connectivity issue on our side, we logged back in to a message stating that we were already logged in and that we can contact them, should we find this suspicious in some way. While this clearly wasn’t the case in this situation, it definitely gives players that extra sense of security, knowing that they will be alerted of any unusual login activity. With regards to your data, you can find a full Privacy Policy page at the bottom of the site, which will give you detailed information about how your data, relevant to the site, is being handled.
There’s a lot to like about EnzoCasino. The variety of games, wrapped up in a sleek black and yellow design gives a very good first impression. This coupled with a straightforward welcome bonus and lots of nice support pages makes the site very inviting to new players, as well as no-nonsense veterans. We also found the support team really friendly and were particularly delighted by the additional presentation of an alternative welcome offer. Focusing a loyalty program, as well as a regular promotion, around cash back incentives also gives this casino a unique twist. In addition, cryptocurrency support is also nice to see and something we expect to see more casinos provide the option for in the near future.
We do however feel that Enzo could make some improvements to its platform. Most noticeably are some bothersome user interface decisions. Not being able to close some drop down lists and also having small frustrations with certain links are small complaints, but start to add up over extended time with the site. The jackpot selections were also a little bit of a letdown, especially for a site with so many supported providers. These are relatively small complaints that we believe wouldn’t be too much effort for this casino to work on and bear only minor blemishes on an overall great casino experience.
Finding the option to pay in BTC is always irresistible for me and I can't do anything but commit to playing here. Not when I've been able to cut the processing time in half while being twice as convenient. A kyc check shouldn't be a chore and that's why I don't have any problem with betting here. They verified my account in under two days which isn't too bad because I've got a withdrawal pending already. There's overall a rather large game collection to be explored and I love how varied it is with the likes of live games.
The variety of progressive jackpots I found here is beyond disappointing and I wouldn't mind not reaching that section again for the rest of my time here. The user interface still needs some work actually because as it is, some parts feel buggy and unresponsive. Don't go for the bonus because of the wagering conditions as they're just unfair.