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Get Lucky

Get Lucky

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Overview

Our rating
Game selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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This Malta-based online casino was unleashed upon the world back in 2014, so it has had more than enough time to perfect its site. Therefore, you will find hundreds of top-quality video slots, table games, progressive jackpots, live dealer titles, and much more besides. In addition to this, you will find that it’s great for those who want to play on mobile devices, earn loyalty points to spend in the Get Lucky Shop, and enjoy super-fast withdrawal times compared to rival brands. So, let’s dig a little deeper and see if Lady Luck really is smiling upon this online casino site…

Pros & Cons
Available on desktop & mobile
Easy to use interface
Impressive live casino section
Great variety of video slots
Trusted casino license
Limited customer support hours
No sportsbook

Bonuses

There are many Get Lucky bonuses, free spins, and other promotions available based on players' country of residence. New players at Get Lucky casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

Game selection

Slots, Jackpots, Table Games, Live Casino & More

There is plenty of online casino action available at Get Lucky, and a decent amount of variety to boot, all of which adds up to plenty of options even for the pickiest of players. Such breadth in its offering is only possible by having a large number of the best games providers on the planet all contributing towards the full roster of titles. Therefore, you can expect to be playing releases from the likes of NetEnt, Microgaming, Yggdrasil, NYX, and many others – plus the live casino area of the site is powered by the well-respected duo of Evolution Gaming and NetEnt Live!

Slots and Table Games

As you would expect, the overwhelming majority of releases fall into the slots category, with fans of modern video slots, classic fruit machines, and progressive jackpot games (more on the latter below) well catered for. In fact, as soon as you land on the site, you are taken to the Explore section, which (at the time of writing) shows us some fabulous titles such as Battle Dwarf, Rakin’ Bacon, Jade Dragon, Wolf Gold, Happy Riches, Spring Tails, and Golden Ticket, to name but a few. There are a few options for navigating the available choices too. This includes a search bar in the top right-hand side and several tabs, which we will be covering in just a second…

In addition to the Explore category, then, you also get to narrow down the options via the following choices: All Games, Jackpots, Hot, New, Favorites, and Recent. Some of these are self-explanatory, of course, so long as you see Hot as meaning Popular, for example. While Favorites and Recent need a little more detail. The former is a category within which a player can store their preferred games for easy access at a later date – you simply click on the small heart symbol on any of the titles in the grid to mark it and it will be shown in the subsection accordingly. You can, of course, remove these releases at any point by re-clicking the same symbol. The Recent category, on the other hand, shows you the games you have already played starting from the most recent one right on down to the one you tried out first of all.

Unfortunately, table games don’t get their own section, so you have to search for roulette, blackjack, and baccarat, etc, etc, manually. This could be improved drastically in the future.

Get Lucky Jackpot Slots

By contrast to the above, the local, network, and progressive jackpot slots do get their own area on the main casino games page. Best of all, each of the titles shown in the grid also display the current prize pool – this helps you decide which ones are about to blow their top and should be played immediately, as well as the ones that have yet to recover from the latest big win! Titles with a flame symbol in the top right are the ones considered to be highly popular at that moment in time, which near enough always translates to being the ones with the biggest jackpot totals!

One downside when comparing Get Lucky to other brands is that there aren’t that many such titles and we would have loved to have seen a few more of them to provide more variety for players. Not that it’s in any way a small number. In fact, we counted 50 jackpot slots in total, but we did notice that some live casino games had also been included in this section, which is a bit sneaky. Nevertheless, if you’re after that one massive payday that will see you living very comfortably indeed for the rest of your days, you’ll be glad to know that Microgaming’s headline snatching ultra progressives are featured here, including Mega Moolah and King Cashalot. Nice!

Live Casino Games

As we mentioned above, the live casino part of the site is powered by two of the best studios in the genre: Evolution Gaming and NetEnt Live. This is great news for those who look for these gold-standard suppliers whenever they are looking for a new place at which to play. Therefore, you get a huge amount of variety and even the classic table games of roulette, blackjack, and baccarat feature multiple different tables with different rules, extra features, and a variety of betting levels suited to either casual players or high rollers who want to go big or go home.

As well as the most well-known casino games, you also get the chance to take on the house at things like Dragon Tiger, Casino Hold’em, Caribbean Stud Poker, Lightning Dice, and Jumbo 7 Jackpot. This is in addition to some popular releases that are more akin to TV game shows. In this category, we mean things like Monopoly Live, Deal or No Deal, Football Studio Pro, Dream Catcher, and Side Bet City. Plus, there are a couple of tables reserved for Norwegian speakers, seeing as this is one of the supported languages alongside English. All in all, then, great stuff!

Get Lucky Casino Game Selection

Game selection at Get Lucky

Usability

Overall, the Get Lucky desktop site is easy on the eye and just as easy to use. However, one problem we found is that new players wanting to check it out before making a decision are only shown parts of it with great walls of marketing text covering the lower half of most pages, which is a huge shame. Once, you register an account and sign in, though, you can obviously access everything you need to make deposits, play your preferred games, and contact customer support, etc. At the top of the site, you’ll, therefore, find options for accessing the Homepage, Casino, Live Casino, Promotions, Shop, and Support, followed by buttons for doing things like signing up, logging in/out, and making deposits. To change the language from English to the only other option (Norwegian), you need to scroll down to the bottom of the site, which could be considered confusing – especially when putting small flags at the top is far more convenient.

We covered navigating the games themselves above, of course, but the rest of your options are located in the footer area. There, you will things like About Us, Privacy Policy, Term & Conditions, Responsible Gaming, and so on. This all makes perfect sense to us, as these options aren’t something you need to access regularly. Plus, we’ve got to admit that the sign-up process and depositing/withdrawing is as simple as can be and only takes around a minute.

Mobile Casino

There are no native apps for either Apple’s iOS or Google’s Android, but you really don’t need them. The entire site seems to have been built from the ground up to accommodate mobile phone and tablet computer users – so all you need to do is access the site via your mobile browser of choice. We tried the site on an iPhone SE and an old Samsung Galaxy tablet and had no issues whatsoever. In fact, we favored using a touchscreen device for playing slots, table games, and live dealer releases, and it gave the whole experience a more tactile feel. The site is largely the same, although slightly rearranged to make better use of the smaller screens. The only thing to watch out for is that some of the games that are more than a few years old might not be available.

Get Lucky Casino Mobile Usability

Screenshots

Get Lucky Help & Support

As mention above, you can access the Support part of the site from the link presented in the top right-hand corner. Clicking that opens a popup in the bottom right part of the site. However, we are deeply disappointed with what came up. There is no dedicated FAQ page, but instead, you are given a search bar with the words ‘How can we help?’ and three generic questions below about casino rules, the welcome offer, and the welcome bonus (and yes, we realize the latter two options are the same question!). This drastically needs some improvement, as do the answers because they seem to have been written by the marketing department instead of by a customer support agent who really knows their stuff. 

At the bottom of the popup window is a button to Contact Us. This presents two options: Live Chat and Leave a Message. No email or phone number is given, unless they are somehow buried in the nether regions of the site – we certainly didn’t find them! Plus, the Live Chat function (while working perfectly well) is not available 24 hours a day. In fact, you can only speak with a live agent between 11:00 (CET) and 22:00 (CET), leaving a large chunk of the day and night when no one is around to answer your inquires. We feel this needs to be improved!

Payment Methods

There aren’t many available payment methods compared to some of Get Lucky’s rivals, but the ones that are there make sense for the main markets of the casino. So, here’s the full list of options that can be used for depositing into your playing account: Visa, Mastercard, Skrill, Neteller, Paysafecard, Ukash, Webmoney, and Entropay. These are, of course, all instant. On the withdrawal side of things, you have a much shorter list as follows: Visa, Mastercard, Skrill, Neteller, and good ol’ fashion Bank Wire Transfer. These methods vary in terms of exactly when your winnings will arrive (allowing up to five business days for bank wire transfers, for example), but we were impressed to find out that there are no withdrawal limits and that payments are processed in less than 24 hours! That is lightning fast compared to other online casinos.

Verifying Your Get Lucky Account

Once you register a new account, you will be sent a verification email (be sure to check your spam folder if nothing shows up). Click on the link within to get started. You can then play freely. However, around the time of making your first withdrawal, you will be asked for a few more details as part of the casino’s security checks. Therefore, you will need to send in a copy of your ID (passport, driver’s license, or national ID card are fine), as well as something showing your full name and home address such as a bank statement or recent utility bill. Just a heads up!

Get Lucky Casino Payment Withdrawal Deposit

Security

Being based on the sunny Meditteranean island of Malta, this online casino is naturally vetted, licensed, and regulated by the excellent Malta Gaming Authority (MGA). Therefore, we have no reservations about players choosing to use this site as it is well run and does things by the book. In addition to this, you get extra protection for your precious data (both personal and financial) under the European GDPR laws, as well as full SSL encryption on each of the pages. Therefore, we rate Get Lucky Casino as being extremely safe and you can play with peace of mind.

Conclusion

This is an incredibly well-organized site that deserves your attention. There are a few things that could be improved so that it could get a perfect score in our eyes, but the basics are already there. Customer support is the main downside here compared to other sites, and we feel that the welcome bonus wagering requirements are too harsh. Other than those two things, though, we have no trouble recommending Get Lucky to players wanting an exciting gaming experience.

Get Lucky Casino Online Review

What to expect
Lots of casino games
Superb live casino
Loyalty points shop
Fast withdrawals
Mobile-friendly site
Nerijus Grenda
Nerijus GrendaUpdated: 20 Jan 2022
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
Top Get Lucky bonus
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new players only · minimum deposit: €10 · wagering: 35x (b+d), 30 days · full bonus T&C Apply
Casino details
English
Aland · Andorra · Angola · Anguilla+144
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Casino - FAQs

Q: 

Is it safe to play at Get Lucky?

A: Yes, since Get Lucky has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
Q: 

Does Get Lucky have a sportsbook?

A: No, there is no sportsbook available at Get Lucky. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.
Q: 

Can I get a Get Lucky bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Get Lucky, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Does Get Lucky offer 24/7 support?

A: No, the customer support department at Get Lucky does not offer around the clock support. Currently, their opening hours are between 11:00 and 22:00 (CET), However, you’re always able to send in your inquiry or request by email or by filling out a contact form so they can get back to you when they’re back at work.
Q: 

How long do withdrawals take at Get Lucky?

A: According to the terms and conditions, Get Lucky will process any pending withdrawal within 24 hours, but it usually goes much quicker than that, unless you need to verify some of your account details. When you’ll receive the transfer then depends on the payment method you used for cashing out.
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