Luxurious lifestyle, flashing lights and the sound of chips - that is what we all associate with the gaming lifestyle, and it’s exactly what Grande Vegas Casino promises. This operator obviously drew inspiration from the City of Sins (Las Vegas) when it chose classic gaming colors and imagery to captivate the imagination of potential users. Along with that, its marketing team created a lucrative welcome bonus, while the technical department included a variety of colorful titles and useful features, like live chat, that will make playing sessions your favorite part of the day.
Grande Vegas advertises a €300 welcome bonus, but once you open their promotions page, you’ll quickly notice that in reality, you’ll probably get less than that.
The offer says 150% up to €300, which means that if you deposit €50, you’ll be getting a €75 bonus, giving you €125 to play. That’s not bad, but it’s not as good as €300, especially if you counted on that big bonus. But wait, that’s not where the story ends! You can also get a free chip worth €25 if you use a special Grande Vegas bonus code. However, after we signed up with the site, we got a notification saying that we can get a 100% welcome bonus, up to €150, plus a €50 free bonus.
Honestly, at this point it was impossible to know what Grande Vegas bonuses you can actually get as a new player, so we asked customer support for some assistance. They provided us with a promotional offer that wasn’t listed anywhere on the website. Considering all these confusing offers, it is impossible to recommend accepting this offer. We are not being mean, but the fact is that one honest, simple and straightforward offer is much better than a whole bunch of complicated bonuses.
Bonus Terms and Wagering Requirement
All the above-mentioned bonuses have one thing in common - they say only that general terms and conditions apply. The minimum amount you have to deposit to claim a bonus is €20, and the maximum deposit to get a bonus is €100, unless otherwise stated. The no-deposit bonus must be wagered 60 times, which is much higher than the industry average, and the maximum payout for this type of bonus is five times the bonus amount. The wagering requirement for deposit bonuses is 30 times the bonus plus deposit.
The games that contribute to the wager are bonus bingo, European slot poker, scratch cards and all slots (unless otherwise stated). Free spins profits must be wagered 60 times, and you can only withdraw five times the initial Grande Vegas free spins value. They are always limited to a single game. The free spins that come with a deposit bonus must be completed on the specified game before you can play any other game with the deposit bonus.
Promotions and Bonuses
All Grande Vegas promotions are listed in their dedicated section, but you can also find them in your inbox after you register. After we opened a playing account, there were no fewer than 11 promotional offers waiting for us in the inbox, and some of them weren’t even available on the website. Players who deposit from Monday to Friday can participate in a Grande Monday Raffle that can bring them bonuses up to €500. Every month, you can get a 150% bonus, up to €300. Players who deposit on Monday and Tuesday can win a bonus of up to €500 in the Midweek Raffle.
There are also special seasonal and occasional offers, cashbacks on all deposits, and comp points you collect as a part of their loyalty program. Every time you wager €10, you get 1 comp point worth €1 in bonuses. You can also join the VIP club and get a €100 VIP bonus, higher deposit bonuses, more comp points and higher wagering limits.
A casino is only as good as its games, so if the operator only added a small number of games, they’d better be of high quality. Grande Vegas games comprise only around 150 titles, which is less than most punters would expect. Aside from the ever-popular slots, you can play table games, video poker, games with live dealers and progressive jackpots. Their Specialty category has a mix of table games and scratchcards. Players won’t be able to see the full gaming library until they register, but once they do so, they can expect every new game to be opened in a new tab (but more on that later).
Slots and Table Games
With around 130 titles, slots are the most represented category on this website. One would hope these would all be high-quality releases by popular providers, but unfortunately, one would be wrong. All titles are supported by RealTime Gaming, a provider that created some exciting titles like Diamond Fiesta, as well as some obscure releases like Lion’s Liar that looked outdated even at the time of its release. If we had to recommend one slot on which to spend your time and money, it would be Bubble Bubble 2, a sequel to the original Bubble Bubble, a release that is all about casting spells and winning big. Luckily, thanks to some cool features like Wild Witches and Greater Ghosts, that is not difficult to achieve.
In the Table Games section, you’ll find only 21 titles that cover primarily blackjack and baccarat. There is also a special category for video poker with 56 releases, while roulette is, for some reason, located in Specialties. Generally speaking, this is not the worst table games section we ever visited, but it is certainly a far cry from premium table games that can stand side by side with those offered by gaming giants.
Jackpots at Grande Vegas
Grande Vegas’s progressive jackpot library is not grand at all. With only six games to play, it won’t impress even the complete beginners. The only thing unusual about it is that you can play progressive slots, as well as some other progressive games like video poker. So, to sum things up, three titles are related to poker, and three to slots. There are two slots inspired by civilizations from Central and South America, and one dedicated to football fans, and that’s about it. No magical creatures, space troopers, Egyptian rulers or romantic storylines. If you are not into poker, Incas, Aztecs or football, you’d better start looking for another operator.
Of all available releases, the Spirit of the Inca seemed promising, so we gave it a go. After all, what can go wrong in a slot inspired by mysterious civilizations located in attractive locations with rich mythology? Apparently - everything. Spirit of the Inca is only mediocre, despite having five jackpots active at all times. The playing board is crowded with imagery, so it looks a bit cluttered. There is no background music, and the operator missed an opportunity to improve the overall impression. You can bet on 25 paylines, with the maximum bet being five coins.
Live Casino Games
If you want that authentic and realistic live gaming experience, you had better head over to the Live Dealer category. Once you click the tab, you will be immediately redirected to the new tab in your browser. This tab will open a special page on the VIG's platform, dedicated to Grande Vegas games with live dealers. Sounds complicated? It surely is, especially knowing that most operators offer easy access to their live tables. Even the most elaborate lobby systems are not this complicated, and they never take you outside the main website to play.
You can join five blackjack tables, but keep in mind that three of them are standard blackjack variants, while two of them are Early Payout Blackjack so you are basically only choosing between five dealers and two games. There are two types of auto roulette and two tables with roulette croupiers. Baccarat is represented with a single variation, and two tables with different dealers. You have probably figured out that their live tables selection is something that will fit only the complete beginners, as there are no exciting party games with low stakes, prestigious tables available only to high rollers or entertaining gaming shows you can play all night long.
Grande Vegas welcomes you with an elegant homepage in luxurious shades of red and white, but, if you want to find out more about the games it offers, you’ll have to register. This is somewhat unfair on the player who maybe isn’t sure whether this website offers the game they want and yet has to provide their personal details to find out.
You can use the instant web-based gaming platform or download the entire thing and install it on your computer. If you want to use the downloadable interface, make sure to click the link in the footer and follow instructions. Another major downside of this website is the way the navigation is handled - almost everything you click on will be opened in either a new tab or a new window, which means your computer will be slowed down in no time. At a certain point during writing this review, we had four additional windows open without even realizing it! Also, the fact that you have to leave the website to play live table games is utterly insane.
Grande Vegas mobile casino follows the same design solutions as the desktop version, and truth be told, it is desperate for an update. Rich and robust colors like deep red, brown and brick simply don’t look good on mobile screens and give this site an outdated look.
Luckily, the mobile site can be accessed from any Apple or Android device you have lying around, as you never have to install any apps or programs. This also means no updates and more free memory space on your smartphone. Apparently, the mobile gaming site lacks live table games, which is not surprising they take place on a completely different platform. Otherwise, it is more or less the same retro gaming interface as the desktop platform.
Reach out to customer support by using Skype, email or live chat - they are all available 24/7. If you go for live chat, be ready to chat with the support bot first. If it is unable to help you, it will offer you a game to play while you are waiting. The customer support agent was polite, willing to help and very eager to make us register.
These are the most common questions in the Grande Vegas FAQ:
- Are my personal, financial, and gaming details secure?
- What kinds of games are available?
- How do progressive games work?
- What if I need help or have a question?
- How good is the welcome bonus?
At Grande Vegas you can make a deposit by using some of the most popular methods around such as e-wallets, credit cards and bank transfer. The minimum deposit is €10, and the minimum withdrawal is €25 for e-wallets and €100 for wire transfer and cryptocurrencies. The maximum withdrawal per transaction is €2,500, and €10,000 per week. In order to get a free withdrawal, you must wager your deposit at least once, or a 15% fee will be applied during the process. The company doesn’t mention how long it takes for them to process withdrawals or how long you’ll have to wait before receiving the money to your bank account.
Verifying Your Grande Vegas Casino account
All players who want to withdraw money from this operator will have to verify their identity. You will have to provide a photo or a copy of proof of identity, proof of address and copies of any credit cards that are used for depositing. If you fail to do this within four days of the request, your account may be suspended or blocked, and all winnings voided.
During our Grande Vegas Casino review, we didn’t find a single piece of information about the company running it, at least not directly on the website. After some googling, Tigress Management Ltd popped up as a company behind it, but there is no evidence for this. Furthermore, there is no information on whether they are a regulated gaming site or not. The customer support informed us they are regulated by the “Gaming Control Board in all countries they operate in”, whatever that means.
We are sure that any decent operator would add at least one license they have to their footer, to reassure players they are safe and worth their time and money. Upon insisting on that piece of information, the agent responded they are not authorized to give that type of information, meaning it is probably an unregulated site, no matter what they say. This gaming site uses SSL encryption to keep your information and transactions out of the hands of any hackers and other wrongdoers, but that doesn’t mean it is safe for you as a consumer. If you deposit with this website, you’ll probably be unprotected, from a legal point of view, if any disputes occur.
Grande Vegas Casino promises luxurious and exclusive gaming experience. Think Bellagio or Venetian, but online, directly in your living room. This site will mainly appeal to punters who prefer RealTime Gaming titles, and to those who love getting a good deal. If you deposit with this casino, you can always ask customer support whether they can offer you a more detailed explanation of the welcome offer or an even better deal. It may not work every time, but hey, it worked for us!
However, we have to say how there is one big issue with this operator, and that is the lack of any company information and lack of a valid license. We always recommend playing only at regulated casinos, even if that means having fewer bonus offers and smaller selection of games. But that doesn’t mean you have to settle for less! Check out our list of best casinos and find a one that offers a great selection of payment methods, games, and bonuses, but most important - holds a legit license.