Having been in the industry since 2013, Grand Wild Casino boasts experience in the business.
Having been in the industry since 2013, Grand Wild Casino boasts experience in the business.
Live chat available | Geographical restrictions |
Available on desktop & mobile | Limited customer support hours |
Easy to use interface | |
Various payment options | |
Great bonuses and promotions |
Newbies are always hovering around waiting for freebies to come their way. And this operator knows this all too well, which is why after signing up, you could get a chance to claim a free bonus. That would mean that you don’t need to deposit any funds to become eligible for the offer.
But there’s a caveat to this type of offer. It’s often country-specific, which means players from certain countries might be the only ones eligible for the offer. You also want to check the accepted deposit/withdrawal methods under the terms and conditions and if there are any Grand Wild no deposit bonus codes needed.
This section normally includes the wagering requirements too, which we found to sometimes be close to triple the industry standard. You’ll also find any information about the maximum winnings resulting from the spin in the terms.
You might still have something to claim even after depleting a no deposit bonus thanks to the operator’s frequently offered welcome deposit match. This could apply even to players who might not be eligible for a no deposit bonus due to country restrictions.
The casino tends to offer a one-time offer. That means customers can expect an offer on the first deposit only. Even with a one-time offer, the site promises to give players a sufficient amount of bonus funds to explore the lobby.
You generally won’t require any Grand Wild bonus codes to activate the welcome offers. Instead, you need a minimum deposit to claim a deposit match. In most cases, the minimum deposit required caters to low-budget players. High-rollers can always go for the highest amount possible.
The rollover requirement for the deposit bonus tends to be within reasonable numbers. Plus it normally only applies to the bonus amount. Therefore, you can expect to get your winnings within the shortest time possible. Also, don’t forget to check the contribution of each game toward the playthrough requirement.
Plenty of Grand Wild Casino bonus options sit in wait on the offers page. Of course, some of these promotions change over time. So, you want to check every so often to be sure what’s available.
But the operator tends to offer Grand Wild casino free spins on a regular basis. In some instances, these spins are based on loyalty while in other instances it depends on your deposit amount.
Cashback is also a part of the casino bonuses this operator offers from time to time. The reimbursement is based on the losses either on the previous day, week, or month. There are other instances when the cashback is specific to games from a particular game provider.
Loyalty on the platform may qualify you for various offers on the platform. Bonus funds are the most common rewards for loyalty and they are often available after certain periods. Furthermore, these offers typically don’t require Grand Wild casino promo codes for activation.
You also want to stay alert for upcoming tournaments if you love competing against other players.
Grand Wild Casino has over 1,000 different games for players to choose from. These games touch on all categories you would expect in any online casino including slots, table games, video poker, and live casino games.
Grand Wild comes with over 400 slot games and for the slot lovers, this means there’s a variety of 5-reel, 3-reel, and 3D slot games with several bonus features, pay structures, and themes to choose from. The reason behind such variety is the partnership the operator enjoys with some of the leading game studios such as NetEnt, Microgaming, Big Time Gaming, Playson, NextGen Gaming, and Endorphina among others.
Apart from the slot games, the casino also includes a good number of table games. Even the most popular titles such as roulette and blackjack come with several variants. Other games include several video poker titles with single and multi-hand variations and just a handful of arcade games.
Life-changing wins are only one spin away in Grand Wild’s jackpots section. The casino lists over 10 progressive jackpot video slots with tens of millions of euros in prizes up for grabs. Some of the global progressive jackpot slots include Mega Moolah Isis, Mega Moolah, Major Millions, and Treasure Nile.
Apart from the popular titles, you will also come across Wow Pot, Cyberstud Poker, Tunzamunni, just to mention a few. The jackpots in this section rise as gamblers continue wagering. In addition to the progressive jackpots, the casino lists daily drop jackpots where players get a fresh chance every day to score a jackpot.
Grand Wild has a tab for players who love playing against real live dealers and other online players and that is the live casino section. The games you will find here come from some of the leading live casino game software providers including Ezugi, Evolution Gaming, and BGT.
Some of these games include Blackjack, 69 Casino Roulette, Ultimate Texas Hold’em, Baccarat, and Wheel of Fortune among other variants of popular games. To keep the section lively and interesting, the casino uses different themes and settings backed by professional and friendly croupiers.
Grand Wild wants you to take everywhere you go thanks to the Android app available for download on the official site. Of course, the number of games available here doesn’t match the selection available on the desktop version but you will find a satisfactory range. At the time of writing this review, the operator didn’t have an iOS app. Hopefully, it’s in the pipeline.
No worries though because the casino is also accessible via a mobile web browser and you will get at least 800 games to keep you company while on the move. The load times are also fantastic with no loss in quality.
Grand Wild offers amazing customer support through three of its channels. Testing the live chat function revealed the knowledgeable and helpful team ready to respond to your queries within seconds of initiating the chat. Besides the live chat function, you can also use one of the email addresses provided. However, both services are available Monday through Sunday from 5 AM to 9 PM (GMT).
You will find the FAQ section to be quite impressive mainly because of the organized and detailed information available.
These are the main categories in the Grand Wild FAQ:
Grand Wild partners with multiple payment services – all safe, quick, and reputable. When it comes to the deposit options available, you can choose from VISA, MasterCard, Neteller, Skrill, ecoPayz, Neosurf, Zimpler, PaysafeCard, E-Payment Standard (EPS), and Interac Online among others. The minimum deposit accepted is €10 and some of the listed payment options may not be available in some countries.
The withdrawal options available are slightly fewer than the deposit options but players will still find enough options to cash out. Withdrawal times will vary from one cashout method to another with eWallets offering the fastest times at 24 hours. Bank Transfer and credit cards will take between 2 and 5 working days to process. As far as the withdrawal limits go, players will be allowed a minimum of €25 and a maximum of €10,000 per month.
Grand Wild operates under a Curacao license issued by Antillephone N.V., so you can rest assured gambling in this platform in all its forms happens under the law.
While the casino may not display an RNG certification, the operator mentions iTechLabs as the main audit company responsible for testing the fairness and randomness of the games on the platform. In addition, the casino also uses multiple security features to ensure its players’ financial and personal information remains secure. For instance, the operator uses Norton Antivirus, Thawte SSL encryption, and is TRUSTe compliant.
Grand Wild Casino posts a lot of positives to its customers. It starts with the game collection that touches on all game categories and extends to the bonuses and promotions that ensure your bankroll never dries out when playing your favorite games. On top of that is a mobile app that allows Android players to take Grand Wild wherever they go.
With that said, the casino has a few drawbacks. One negative is the limited hours the live chat is available. Implementing a 24/7 customer support system will go a long way in improving customer relations. The operator also doesn’t have a phone number.
I don't know much about the desktop experience, but what I've seen on the mobile casino has impressed me. In fact, I only play on my S7 and that's through a browser, and the games are still over 1,000 in number. There are plenty of progressive jackpots available, and I've only won €49 so far. I'm looking forward to more wins, though I hope it will be in the live dealer category. I like how I only have to wager my bonus winnings 35 times and I'll be able to withdraw it. Additionally, the casino doesn't attach any wagering requirements to the free spins, which is rather generous. There are plenty of options to talk to the customer support, but I prefer using the live chat over any other. For people wondering, the answers I got were also informative.
While the live chat is very fast to respond, I don't like the fact that it's only available from 5AM to 9PM.
The casino has a mobile app that's simply awesome, especially as I won €77 just for downloading it. By the way, signing up on this casino is straightforward, though I don't know if the demo mode is available without logging in. An ID verification process came up when I tried withdrawing, but what I like is the fact the financial support team handled it quickly. The minimum deposit allowed by the casino goes as low as €10, which made it easy for me to make a deposit and just play around. I love the no-deposit welcome bonus of 50 free spins I was awarded upon signing up. But the actual highlight is the fact that I don't have to wager winnings courtesy of these bonus spins before I'll be able to withdraw it.
I wish the casino supported payments using cryptocurrency as I like how it doesn't require my credit card details and the likes.