Overview
Having been in the industry since 2013, Grand Wild Casino boasts experience in the business. Other than that, the operator is also a favorite destination for many online gamblers thanks to its array of games that cut across the entire online gaming spectrum. Grand Wild features an interesting wild west theme to accompany its name. The operator also features quite a comprehensive welcome bonus not only offering you a cash bonus but free spins as well. Look out for an excellent mobile casino backed by an app for Android users and a comprehensive VIP program.
Bonuses
There are many Grand Wild bonuses, free spins, and other promotions available based on players' country of residence. New players at Grand Wild casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino, Jackpots & Live Casino
Grand Wild Casino has over 1,000 different games for players to choose from. These games touch on all categories you would expect in any online casino including slots, table games, video poker, and live casino games.
Slots and Table Games
Grand Wild comes with over 400 slot games and for the slot lovers, this means there’s a variety of 5-reel, 3-reel, and 3D slot games with several bonus features, pay structures, and themes to choose from. The reason behind such variety is the partnership the operator enjoys with some of the leading game studios such as NetEnt, Microgaming, Big Time Gaming, Playson, NextGen Gaming, and Endorphina among others.
Apart from the slot games, the casino also includes a good number of table games. Even the most popular titles such as roulette and blackjack come with several variants. Other games include several video poker titles with single and multi-hand variations and just a handful of arcade games.
Jackpots at Grand Wild
Life-changing wins are only one spin away in Grand Wild’s jackpots section. The casino lists over 10 progressive jackpot video slots with tens of millions of euros in prizes up for grabs. Some of the global progressive jackpot slots include Mega Moolah Isis, Mega Moolah, Major Millions, and Treasure Nile.
Apart from the popular titles, you will also come across Wow Pot, Cyberstud Poker, Tunzamunni, just to mention a few. The jackpots in this section rise as gamblers continue wagering. In addition to the progressive jackpots, the casino lists daily drop jackpots where players get a fresh chance every day to score a jackpot.
Live Casino Games
Grand Wild has a tab for players who love playing against real live dealers and other online players and that is the live casino section. The games you will find here come from some of the leading live casino game software providers including Ezugi, Evolution Gaming, and BGT.
Some of these games include Blackjack, 69 Casino Roulette, Ultimate Texas Hold’em, Baccarat, and Wheel of Fortune among other variants of popular games. To keep the section lively and interesting, the casino uses different themes and settings backed by professional and friendly croupiers.
Usability
Grand Wild wants you to take everywhere you go thanks to the Android app available for download on the official site. Of course, the number of games available here doesn’t match the selection available on the desktop version but you will find a satisfactory range. At the time of writing this review, the operator didn’t have an iOS app. Hopefully, it’s in the pipeline.
No worries though because the casino is also accessible via a mobile web browser and you will get at least 800 games to keep you company while on the move. The load times are also fantastic with no loss in quality.
Grand Wild Help & Support
Grand Wild offers amazing customer support through three of its channels. Testing the live chat function revealed the knowledgeable and helpful team ready to respond to your queries within seconds of initiating the chat. Besides the live chat function, you can also use one of the email addresses provided. However, both services are available Monday through Sunday from 5 AM to 9 PM (GMT).
You will find the FAQ section to be quite impressive mainly because of the organized and detailed information available.
These are the main categories in the Grand Wild FAQ:
- My Account
- Registration
- Verification
- Security
- Deposit
- Withdrawals
- Technicals
- Bonus and Promotions
- Casino
Payment Methods
Grand Wild partners with multiple payment services – all safe, quick, and reputable. When it comes to the deposit options available, you can choose from VISA, MasterCard, Neteller, Skrill, ecoPayz, Neosurf, Zimpler, PaysafeCard, E-Payment Standard (EPS), and Interac Online among others. The minimum deposit accepted is €10 and some of the listed payment options may not be available in some countries.
The withdrawal options available are slightly fewer than the deposit options but players will still find enough options to cash out. Withdrawal times will vary from one cashout method to another with eWallets offering the fastest times at 24 hours. Bank Transfer and credit cards will take between 2 and 5 working days to process. As far as the withdrawal limits go, players will be allowed a minimum of €25 and a maximum of €10,000 per month.
Security
Grand Wild operates under a Curacao license issued by Antillephone N.V., so you can rest assured gambling in this platform in all its forms happens under the law.
While the casino may not display an RNG certification, the operator mentions iTechLabs as the main audit company responsible for testing the fairness and randomness of the games on the platform. In addition, the casino also uses multiple security features to ensure its players’ financial and personal information remains secure. For instance, the operator uses Norton Antivirus, Thawte SSL encryption, and is TRUSTe compliant.
Conclusion
Grand Wild Casino posts a lot of positives to its customers. It starts with the game collection that touches on all game categories and extends to the bonuses and promotions that ensure your bankroll never dries out when playing your favorite games. On top of that is a mobile app that allows Android players to take Grand Wild wherever they go.
With that said, the casino has a few drawbacks. One negative is the limited hours the live chat is available. Implementing a 24/7 customer support system will go a long way in improving customer relations. The operator also doesn’t have a phone number.
