GoodLuckMate is reader supported. Learn more about how we make money
GratoWin

GratoWin Casino Review

GratoWin is more of a niche casino serving a specific market, in this case, France and French-speaking countries although you can switch between five other languages.

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Great customer support
No live casino
Available on desktop & mobile
Limited gaming portfolio
Easy to use interface
Limited payment options
Licensed and regulated casino
Regular onsite promotions

Bonuses

GratoWin No Deposit Bonus

It’s always a good feeling when you get a freebie as a new player. No deposit and yet you get an offer as soon as you sign up. That’s exactly what GratoWin tends to do to its customers. All you need to do is become a member on the platform for a chance to walk away with bonus funds or GratoWin free spins. Often this offer is something small just to give you a taste of what’s in the lobby. But you want to check the offer page for the exact offering to be on the safe side.

GratoWin Welcome Bonus

Even after using a no deposit bonus, there might be more to claim after making your first deposit. In most cases, a deposit match is what’s available on the platform and it tends to be available on the first deposit only instead of a multi-tier.

In that case, the deposit amount and the percentage bonus determine the GratoWin bonus funds you stand to get. The good news is the operator frequently offers a generous percentage match to ensure players get a solid start to their adventure. 

Bonus Terms

Be sure to check whether you need a GratoWin bonus code to activate any offer before claiming them. Normally, a no-deposit bonus comes with a rather high wagering requirement. Unfortunately, there’s no reprieve once you claim the deposit match since the rollover requirement is often the same.

The good news here is that you typically have a long while to meet this requirement. That means no pressure with timelines. Be sure to also check the terms and conditions page for the game contribution toward the reduction of these requirements. In some cases, there’s also a cap on how much you can bet when playing using the bonus funds. Once you claim a bonus automatically or by using a GratoWin promo code you can start playing your favorite games immediately.  

Ongoing Promotions

In terms of ongoing casino bonuses and promotions, the casino seems to show most of its effort when it comes to rewarding loyalty. If you stick around, you may come across offers giving you cashback bonuses, deposit matches, and occasional free spins on selected slot machines.

A VIP program could be another way of getting your hands on various perks. Standard perks players may see in these programs are a personal account manager, faster withdrawals, access to exclusive deals.

Lastly, we recommend signing up for the casino’s newsletter. That way you will be notified about any time-sensitive promotions or upcoming GratoWin bonus deals that are available for you to claim.

 

 

Game Selection

Casino Lobby

GratoWin is still in its infancy and that means the number of game categories available is on the lower side. For instance, the casino has a paltry three categories – slots, scratch cards, and bingo & instant games. With this in mind, GratoWin offers over 170 titles as far as the number of online casino games goes. The site is powered by two relatively unknown providers - Netoplay and Anakatech. So, expect to find less mainstream titles but also bid goodbye to popular games like Immortal Romance, Gonzo's Quest, and Book of Dead.

Slots, Scratch Cards, and Bingo

Slot games indeed take up most of the space in any online casino and that is also the case in GratoWin. Thus, they’re the next stop in our GratoWin review. However, the number of slot games available here is not fascinating but not terrible either. The casino doesn’t stock more than 100 games and with such a low number, don’t expect a wide variety of slots such as classic slots or even 3D slot games.

Still, on the low number of slots, the operator doesn’t have a filter system but then you wouldn’t need it since there aren’t as many games. Apart from the slot games, GratoWin also stocks several bingos, scratch cards, and instant games. 

Jackpots at GratoWin

The first of several disappointments begin here. GratoWin doesn’t stock any jackpot games and that means if you are a jackpot hunter, you may want to direct your attention to other online casinos for a chance to play some life-altering progressive jackpot slot games

Live Casino Games

Again, GratoWin disappoints when it comes to live casino games. The casino doesn’t feature a single live casino game and this may be attributed to its lack of partnerships with leading software developers. Either way, live casino fans will have to seek alternatives to quench their thirst. 

Game selection at GratoWin

Usability

Next up in our GratoWin review is the casino’s user interface. The operator doesn’t have a mobile app for either iOS or Android users. However, you can still access the site via a mobile web browser. Smartphones and tablets will display the site well regardless of the screen size thanks to the HTML5 technology used to develop the site.

There’s no need to download anything from the site. Instead, the website employs flash play technology. This means the games are available for instant play. In terms of the games available, players should find a decent range of titles found while playing on the desktop version.

GratoWin Mobile Casino

 

 

Screenshots
GratoWin screenshot
GratoWin screenshot
GratoWin screenshot
GratoWin screenshot

Customer Support

GratoWin has a customer support team that is always on hand to help you should you encounter any problem while on the site. The first contact point is the live chat feature that allows you to get in touch with a customer support agent within minutes. For urgent problems, this is the best route to take. This section definitely earned some points for the casino in our GratoWin review.

The operator also includes a feature known as callback. This option works more or less like the ticket system where you request a call back from the support team at a later time. So, instead of you calling them, the casino saves you money by calling you. 

You can also use the email option to get in touch with the support team. However, responses will take up to 24 hours, so you want to use this option only if you have time. To the DIY lovers, GratoWin will disappoint you with its lack of an FAQ page, which can save time on both the player’s end and the casino’s end. 

 

 

Payment Methods

As for the payments part of our GratoWin review, we must admit we were a bit disappointed. The operator doesn’t offer as many payment options as any gambler would want. For instance, if you wish to deposit funds into your casino account, you’ll be limited to only four options. MasterCard, Visa, Maestro, and Cashlib. The minimum deposit amount stands at €10. The only silver lining here is all payment options provided are safe and secure.

When it comes to withdrawals the options are more or less similar to the deposit options. They include MasterCard, Visa, Maestro, Cashlib, and Wire Transfer. With these options, expect funds to hit your account between 2 and 5 working days. 

GratoWin Deposits and withdrawals

 

 

Security

GratoWin Casino has a license from the Antillephone N.V. – a gambling regulatory body under the Curacao Government. With this license, you can trust the casino’s gambling activities as far as the law goes. Thus, it checks the legislation box in our GratoWin review criteria.

When it comes to overall security, GratoWin uses secure socket layer encryption (SSL) to ensure sensitive player information remains safe from third-party access. On top of that, the casino is PCI compliant. To top it up, the casino uses a random number generator that ensures all games on the platform produce independent results. This means your luck is the only factor left to determine the results in any game on the platform.

 

 

Final Verdict

GratoWin is still a small casino in France yet to expand its wings into other jurisdictions. The positives here include a welcome bonus offer, a friendly support team on hand to help you with your queries. The casino is also licensed by the Curacao Government and in terms of security, players can rest assured with SSL encryption and PCI compliance.

A few drawbacks, however, are slowing the casino down. For instance, the limited game varieties and payment methods, which are crucial elements of an online casino and may put off potential customers. To conclude our GratoWin review, we leave the casino with a 3.3 stars ranking.

Play at GratoWin Casino

 

 

What to expect
  • PCI DSS compliant and SSL encrypted
  • Live chat available
  • VIP comp point program
  • Various scratch card and bingo games
  • Various promotions and no deposit bonuses
Nerijus Grenda
Nerijus Grenda
Last Update: 17 Apr 2024
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Top GratoWin bonus
  • Bonus code: GRATO100
    18+ play responsibly · terms apply · info
  • Casino details
    Website:
    https://gratowin.com/
    Languages:
    English · French · German · Russian +2
    Countries:
    Afghanistan · Albania · Andorra · Angola+167
    License:
    Antillephone N.V.
    Company:
    Unigad Trading N.V.
    Providers:
    Netoplay
    Accepted payment methods
      Card Payments
    Game categories

    2 player reviews

    Emma L.

    If nothing else, I like how this casino features specialty titles such as scratch card and bingo games. I have played both game genres and I've won €87 so far, which isn't that bad. There's a live chat feature on this casino, and it's one of the fastest I've used since I typically get answers within minutes. In comparison, the email option takes up to 24 hours for a reply to come in sometimes. The website is properly optimized for mobile devices, even down to the old Android like my S6 Edge. Note that I only play through a browser, so I don't even know if there's a mobile app. Features a no-deposit bonus that gives you the chance to choose between €7 and 70 free spins.The minimum deposit allowed by the casino is a low €10, but as I haven't tried to withdraw yet, I'm not sure about the withdrawal limits.

    Payments methods available are few, which unfortunately means cryptocurrency isn't supported as well.

    AURORA

    There's a VIP program on this casino that features an adequate points exchange system. I don't know about anybody else, but the idea of a no-deposit bonus always manages to turn me on. I like the fact that the website offers multiple options to talk to the customer support, but my favourite still remains the live chat. Unlike the email option which provides answers almost 24 hours later, the live chat replies within minutes. Bearing a license from the government of Curacao means the casino is trustworthy enough to trust with funds. I won 70 free spins courtesy of the no-deposit bonus, which I love since it gives me a chance to try out the bonus first.

    I wish I could deposit BTC as it's faster and doesn't even require I submit my financial details unlike conventional payment methods.Having to wager my bonus winnings 40 times is a long order if you ask me.

    ReviewsShare your experience with GratoWin
    Leave your feedback
    Q: 

    Can I get a GratoWin bonus?

    A: Yes, the first bonus offer you’ll get as soon as you have registered at GratoWin (no deposit needed!), and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
    Q: 

    Do I need a GratoWin bonus code?

    A: Some bonuses offered at GratoWin might require you to use a bonus code in order to claim it, but not all. So always check the bonus terms before you make your deposit so you can be sure you’re not missing out on the offer.
    Q: 

    Is GratoWin a scam?

    A: As far as we’ve been able to uncover, GratoWin is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.
    Q: 

    Does GratoWin offer 24/7 support?

    A: Yes, you’ll be able to reach the support department at GratoWin around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
    Q: 

    How many games does GratoWin have?

    A: The number of games available at GratoWin is increasing all the time, but at the time of writing this GratoWin review, we counted more than 150 games. The game category you’ll find the largest selection of games in is the Slots category.