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GratoWin

GratoWin

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Overview

Our rating
Game selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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GratoWin is more of a niche casino serving a specific market, in this case, France and French-speaking countries although you can switch between five other languages. With the online gambling space being continuously competitive, this is a commendable move. With that, the operator can offer an exclusive range of games in various categories such as slots and table games. On top of that is a chance to start your bankroll with a no-deposit bonus as well as a deposit bonus. To cap this is a VIP section that comprises six levels, each with amazing rewards. 

Pros & Cons
Great customer support
Available on desktop & mobile
Easy to use interface
Licensed and regulated casino
No deposit bonus available
No live casino
Limited gaming portfolio
Limited payment options

Bonuses

There are many GratoWin bonuses, free spins, and other promotions available based on players' country of residence. New players at GratoWin casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

Game selection

Casino Lobby

GratoWin is still in its infancy and that means the number of game categories available is on the lower side. For instance, the casino has a paltry three categories – slots, scratch cards, and bingo & instant games. With this in mind, GratoWin offers over 170 titles as far as the number of online casino games goes. The site is powered by two relatively unknown providers - Netoplay and Anakatech. So, expect to find less mainstream titles but also bid goodbye to popular games like Immortal Romance, Gonzo's Quest, and Book of Dead.

Slots, Scratch Cards, and Bingo

Slot games indeed take up most of the space in any online casino and that is also the case in GratoWin. However, the number of slot games available here is not fascinating but not terrible either. The casino doesn’t stock more than 100 games and with such a low number, don’t expect a wide variety of slots such as classic slots or even 3D slot games.

Still, on the low number of slots, the operator doesn’t have a filter system but then you wouldn’t need it since there aren’t as many games. Apart from the slot games, GratoWin also stocks several bingos, scratch cards, and instant games. 

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GratoWin
GratoWin
star star star star star
No Deposit Bonus
registered players only · max win: €200 · wagering: 50x (b) · full bonus T&C Apply

Jackpots at GratoWin

The first of several disappointments begin here. GratoWin doesn’t stock any jackpot games and that means if you are a jackpot hunter, you may want to direct your attention to other online casinos for a chance to play some life-altering progressive jackpot slot games

Live Casino Games

Again, GratoWin disappoints when it comes to live casino games. The casino doesn’t feature a single live casino game and this may be attributed to its lack of partnerships with leading software developers. Either way, live casino fans will have to seek alternatives to quench their thirst. 

Game selection at GratoWin

Usability

GratoWin doesn’t have a mobile app for either iOS or Android users. However, you can still access the site via a mobile web browser. Smartphones and tablets will display the site well regardless of the screen size thanks to the HTML5 technology used to develop the site. 

There’s no need to download anything from the site. Instead, the website employs flash play technology. This means the games are available for instant play. In terms of the games available, players should find a decent range of titles found while playing on the desktop version.

GratoWin Mobile Casino

Screenshots

GratoWin Help & Support

GratoWin has a customer support team that is always on hand to help you should you encounter any problem while on the site. The first contact point is the live chat feature that allows you to get in touch with a customer support agent within minutes. For urgent problems, this is the best route to take. 

The operator also includes a feature known as callback. This option works more or less like the ticket system where you request a call back from the support team at a later time. So, instead of you calling them, the casino saves you money by calling you. 

You can also use the email option to get in touch with the support team. However, responses will take up to 24 hours, so you want to use this option only if you have time. To the DIY lovers, GratoWin will disappoint you with its lack of an FAQ page, which can save time on both the player’s end and the casino’s end. 

Payment Methods

This is one area GratoWin Casino disappoints. The operator doesn’t offer as many payment options as any gambler would want. For instance, if you wish to deposit funds into your casino account, you’ll be limited to only four options. MasterCard, Visa, Maestro, and Cashlib. The minimum deposit amount stands at €10. The only silver lining here is all payment options provided are safe and secure.

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GratoWin
GratoWin
star star star star star
No Deposit Bonus
registered players only · max win: €200 · wagering: 50x (b) · full bonus T&C Apply

When it comes to withdrawals the options are more or less similar to the deposit options. They include MasterCard, Visa, Maestro, Cashlib, and Wire Transfer. With these options, expect funds to hit your account between 2 and 5 working days. 

GratoWin Deposits and withdrawals

Security

GratoWin Casino has a license from the Antillephone N.V. – a gambling regulatory body under the Curacao Government. With this license, you can trust the casino’s gambling activities as far as the law goes.

When it comes to overall security, GratoWin uses secure socket layer encryption (SSL) to ensure sensitive player information remains safe from third-party access. On top of that, the casino is PCI compliant. To top it up, the casino uses a random number generator that ensures all games on the platform produce independent results. This means your luck is the only factor left to determine the results in any game on the platform.

Conclusion

GratoWin is still a small casino in France yet to expand its wings into other jurisdictions. The positives here include a welcome bonus offer, a friendly support team on hand to help you with your queries. The casino is also licensed by the Curacao Government and in terms of security, players can rest assured with SSL encryption and PCI compliance.

A few drawbacks, however, are slowing the casino down. For instance, the limited game varieties and payment methods, which are crucial elements of an online casino and may put off potential customers.

Play at GratoWin Casino

What to expect
PCI DSS compliant and SSL encrypted
Live chat available
VIP comp point program
No deposit bonus
Various scratch card and bingo games
Nerijus Grenda
Nerijus GrendaUpdated: 01 Dec 2021
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
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Top GratoWin bonus
Not available
No Deposit Bonus
registered players only · max win: €200 · wagering: 50x (b) · full bonus T&C Apply
Casino details
English · French · German · Russian +2
Afghanistan · Aland · Albania · American Samoa+226
Netoplay · Anakatech
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Casino - FAQs

Q: 

Can I get a GratoWin bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at GratoWin (no deposit needed!), and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Do I need a GratoWin bonus code?

A: Some bonuses offered at GratoWin might require you to use a bonus code in order to claim it, but not all. So always check the bonus terms before you make your deposit so you can be sure you’re not missing out on the offer.
Q: 

Is GratoWin a scam?

A: As far as we’ve been able to uncover, GratoWin is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.
Q: 

Does GratoWin offer 24/7 support?

A: Yes, you’ll be able to reach the support department at GratoWin around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

How many games does GratoWin have?

A: The number of games available at GratoWin is increasing all the time, but at the time of writing this GratoWin review, we counted more than 150 games. The game category you’ll find the largest selection of games in is the Slots category.
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