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JellyBean Casino

JellyBean Casino

8Our score

Great Game Selection + Promos

Not accepting players from: Virginia - United States

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JellyBean Casino Details

Gambling License:
Game category:
Slots, Live Casino, Table Games, Card Games
Languages:
English, Spanish, German, French, Finnish, Italian, Norwegian, Russian, Swedish
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Pros
  • Lots of great slots
  • Decent live casino
  • Plenty of promotions
  • 24/7 customer support
  • Mobile site design
Cons
  • Slow withdrawal times
  • Low withdrawal limits
  • Many country restrictions

Launched in 2018 from its base in Curacao, this fresh online casino promises some sweet deals. For example, there’s a delicious welcome bonus package spread across your first two deposits into your account – the first bag of goodies comes with JellyBean free spins too. Following on from these two offers, there are plenty of more deals where they came from. Not to mention a good selection of video slots, classic slots, and table games (including a Live Casino section). Add on a decent customer support team working around the clock and you can see why everything seems very promising from the get-go. So, let’s see if this site is trick or treat…

JellyBean Casino review

What to expect at JellyBean Casino:
  • Lots of great slots
  • Decent live casino
  • Plenty of promotions
  • 24/7 customer support
  • Mobile site design
Table of Contents

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

The mark of every great online casino starts with the quality of the titles it features. Luckily the JellyBean games are powered by some of the best studios in the business. These include NetEnt, Play’n GO, Fugaso, GameArt, and Extreme Live Gaming, to name but a few. These are spread throughout the multiple different categories offered here. So, let’s dive into some of those now and see where the hits (or misses) reside in each of the main areas of the site…

Slots and table games

As you would expect, the majority of releases fall into the video slots and classic fruit machine categories. These are divided into the following sections: Hot Games, Video Slots, Classic Slots, New Games, Bonus Games, and All Games A-Z. The other categories, which we’ll cover below, are Live Casino and Card & Table Games. To show you the kind of titles you’ll be playing if you decide to sign up here, let’s run through the top seven recommendations in the Hot Games section, which at the time of writing were Penny Fruits Xtreme, SugarPop 2: Double Dipped, Agent Jane Blonde Returns, Aztec Sun: Hold and Win, Book of Rebirth, Game of Thrones: 15 Lines, and Lucky Twins. So, there’s a decent amount of variety, for sure!

The problem, however, is how do you find that perfect release for your current mood? Well, there aren’t that many options for filtering out the games you don’t want to play. So, while you can choose one of the admittedly very broad categories, or else search for a game directly via the bar at the top, there’s nothing much else. So, in future iterations of the site, we would love to see options for filtering by bonus features, number of paylines, and maximum bet level, etc etc.

Most of the titles in the Card & Table Games section are supplied by Betsoft, which means that the quality is high, but perhaps that there isn’t enough of them to keep you going after a few months. Unless, you find one that you really want to play all of the time, of course. Nevertheless, you do get access to a variety of top roulette, blackjack, baccarat, sic bo, and video poker releases. Plus, there are some which are dedicated to VIPs and high rollers.

JellyBean jackpot slots

Weirdly, as you might already have noticed, there’s no Jackpots section. In fact, when we did a search for the likely candidates such as NetEnt’s Divine Fortune or Microgaming’s Mega Moolah, nothing of the sort popped up. However, when you type in ‘jackpot’ a few releases such as Wish Upon a Jackpot, Jackpot Jester 50,000, and Playboy: Gold Jackpots appear. However, there’s no indication of the top prizes or the current total displayed on the game tiles, so it’s pot luck as to if you’ll find one that’s about to blow its top. Therefore, we’re docking points here.

Live casino games

Surprisingly the Live Casino section once clicked does have some form of filtering via a dropdown menu that appears. This lists all of the live dealer providers (seven of them were available at the time of writing, which is excellent) and the option to see All Games A-Z. The list of suppliers is as follows: Evolution Gaming, Ezugi, Lucky Streak, SA Gaming, SuperSpade, TVBet, and Vivo. That’s quite the grouping, it must be said, with the only notable omission being NetEnt Live, but you can’t have it all sometimes. Anyway, with so many studios beaming high-quality footage from various parts of the world, you can expect a wide variety of different roulette, blackjack, baccarat, poker, and VIP tables to be available at all times.

A special shoutout has to go to Evolution Gaming too. We’re super glad to see them included on the list, as we think they are probably the most innovative live dealer provider on the planet. This is particularly evidenced by their willingness to create new games not exactly like the ones featured in Las Vegas or Monte Carlo. Therefore, you can find more niche titles such as Dream Catcher (which is kind of like Wheel of Fortune), Side Bet City, and Football Studio Pro. Therefore, we have to award lots of points here, as this site is heaven for Live Casino players.

JellyBean Casino Game Selection

JellyBean Casino welcome offer

On the site, the main welcome bonus deal covers the first deposit only, but as there is a second deposit bonus offer, we will include them here in the same package. Just note that there a JellyBean bonus code to be used each time when making your qualifying deposits. Here’s how each part of the two offers breaks down:

  • First deposit: Get 100% up to €1,000 plus 20 free spins with bonus code SUGAR
  • Second deposit: Get 50% up to €300 with bonus code 2NDTRT

Our advice here, then, is to make the most of the first deposit offer as this is clearly the best JellyBean bonus available. You can, of course, choose to max out both deals if you want to, which would give you a grand total of €1,300 in additional playing funds and 20 free spins for the video slot SugarPop 2. Let’s go over the small print so you can make an informed choice…

Bonus terms and wagering requirements

The minimum deposit each time is not mentioned on the offers or in the General Terms & Conditions linked to them. We would estimate that €20 would be sufficient, but it is recommended to check this with customer support as these things can change from time to time. The wagering requirements are 33 times both the deposited amount and the bonus received, which is slightly more than the industry average of 30 times when combining the deposit and bonus as is being done here. Again, however, there is no mention of how long you get to complete this (a normal timeframe is 30 days), so check that with support too.

In general, then, we have to criticize the missing information in the terms, as it smacks of unprofessionalism. One thing that is clearly stated, however, is that you can only play on slots or scratch cards from BetSoft, Fugaso, and GS when satisfying the wagering requirements. The good news is that all such gameplay is translated across at 100%. One final thing to mention is that you need to contact customer support within 24 hours and before you place a bet if you do not wish to receive the bonuses – all bonuses are given to players automatically, you see.

Promotions and bonuses

There are lots of other JellyBean promotions available after you’ve made the most of the welcome bonus package. For example, there’s a regular Friday 15% Cashback Refill Day each week – essentially an insurance policy against any losses incurred on Fridays. Just note that you need to contact support and quote the code JBCB in order to activate this offer each time. From there, there’s an additional reload bonus called Fun Size and Bite Size Treats. This (with a lowered minimum deposit of €10) gives you an extra 100% up to €100 when using the bonus code SWEET. There may also be some seasonal promotions throughout the year, too.

Finally, there’s a loyalty points scheme in place. This enables you to earn one Jelly Point for every €10 wagered while on the Sweet tier. As you move up the ranks from Tasty and Yummy to Delicious, you can earn more Jelly Points with the requirement coming down to every €8 wagered eventually. This VIP program also gives you a bunch of extra goodies the higher your status, including a personal account manager, enhanced offers, and better cashback deals.

JellyBean Welcome offer

Usability

With its sickly sweet design and cute graphical characters dotted around the place, the initial impressions are very positive indeed – in fact, the entire site screams fun and excitement. The navigation side of things is equally excellent, with the majority of what you need on a daily basis being located exactly where you need it at the top of the site. There you will find links for returning to the homepage (via the logo), Promotions, Banking, Support, Getting Started, and VIP. You also get bean-shaped buttons for things like Login, Sign Up, Deposit, and so on. This is followed by a language selector for changing the entire site from the English default into either Finnish, French, German, Italian, Norwegian, Russian, Spanish, or Swedish, which is great!

Hovering over on the right-hand side of the screen at all times is another one of those cute characters wearing a headset. This is how you can access the live chat function at any time of the day or night. Once the window pops up, you can select from five different options, so that an appropriate member of the team can assist you better. Your choices are as follows: Withdrawal Related, Today’s Promotions, Games Issues, Deposit Related, and Decline Related. Nice!

Everything else you need, though on a far less frequent basis, is located in the footer area of the site. Scrolling down there gives you numerous links for accessing further information on things such as About, General/Bonus T&Cs, Responsible Gaming, Game Rules, and Contact Us. Therefore, we have no qualms about the functionality of this site – it’s extremely easy to use!

Mobile casino

When it comes to the JellyBean mobile casino options, all you need do is fire up the site from your mobile browser of choice – there are no apps to download and stores to search through. On the smaller screens of iPhones, iPads, and their Android equivalents, the site looks equally as gorgeous and the main options are simply displayed in a more convenient manner – everything you need is neatly contained in a dropdown hamburger menu at the top of the site, while the footer is simply reformatted to be a single column. Plus, with the vast majority of slots, table games, and live dealer titles being created in the mobile-friendly HTML5 software, you certainly won’t miss out on any of the action. So, again, it’s full marks from our team here!

JellyBean Casino Usability

JellyBean Casino Help and Support

We mentioned the Getting Started page above, which is very useful for players just starting out. If you have more detailed questions about the site, however, your best bet is to hit the Contact Us link in the footer. This brings up the Help Center, which has three main options: FAQs, Game Rules, and Contact Us. The former is what you want in the first instance, as it details lots of important things and is broken down nicely into separate categories with excellent answers.

These are the main categories in the JellyBean FAQ:

  • Account
  • BetSoft Games
  • Cashier
  • Common Questions
  • Deposit
  • JellyBean Casino Club
  • VIP
  • Legality & Security
  • Technical

If the FAQs don’t answer your query satisfactorily, you can always get in touch with a live agent at any time, day or night. The Live Chat is the best of these options, in our opinion, as you’ll typically be speaking with someone knowledgeable and friendly within 30 seconds or so. Your next best option is to send an email over to [email protected]. And if you don’t mind racking up a phone bill but want to be able to speak to someone on the team directly, you can always give them a call between 10:00 (CET) and 23:00 (CET) on +357 2200 8354. Awesome!

Deposits and Withdrawals

Deposits and withdrawals can be made via the following currencies: Euros (EUR), Australian Dollars (AUD), Canadian Dollars (CAD), British Pounds (GBP), Danish Krone (DKK), Norwegian Krone (NOK), Russian Rubles (RUB), US Dollars (USD), or South African Rand (ZAR). Then, depending on the country in which you reside, you can use any of the following payment methods: Visa, Visa Electron, Mastercard, Maestro, Skrill, Neteller, Paysafecard, EntroPay, ecoPayz, GiroPay, Sofort, iDeal, Western Union, PostePay, Nordea, Siru Mobile, or Interac. However, when making withdrawals the pending time (before it gets funneled through whatever banking system you use) is an astonishing five to seven days. This is not very good at all!

Verifying your JellyBean account

Once you’ve signed on the dotted line for a new account, you will receive an email (remember to check your spam folder just in case) and a link for verifying your account. Then, around the time of your first withdrawal request, you will be asked by the support team to send in a few documents for security purposes. This will include a government-approved ID (passport, driver’s license, or national ID card) and either a bank statement or a recent utility bill showing your full name and address. It’s a relatively smooth process, though, so there’s no need to worry!

JellyBean Casino deposits and withdrawals

Security and Licensing

Being based in Curacao naturally means that the casino is fully licensed to operate in various territories across the globe. This is thanks to the approval and Curacao sub-license issued by Gaming Curacao. On top of this, we were happy to see that the site uses full 128-bit encryption on every page. This is important for keeping your personal and financial information as safe as possible. Therefore, we don’t have any reservations about the safety and security offered by JellyBean Casino.

Conclusion of JellyBean Casino review

There are lots to love about this online casino, including the overall website design aesthetic, a range of brilliant promotions, and some of the best casino games available – particularly for those who love slots or live dealer games. We had a few issues with the missing information in the terms and the ultra-slow withdrawal times. But other than that, we highly recommend that you give this one a go whenever you’re in the market for a new online casino at which to play!

Play at JellyBean Casino

Pros
  • Lots of great slots
  • Decent live casino
  • Plenty of promotions
  • 24/7 customer support
  • Mobile site design
Cons
  • Slow withdrawal times
  • Low withdrawal limits
  • Many country restrictions
Screenshots

Casino - FAQs

  • Before you’re able to cash out the winnings from your JellyBean Casino bonus you’ll need to complete a wagering requirement of 33x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, JellyBean Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at JellyBean Casino. If you can’t find answers to your questions on that page, simply contact their support department.

  • Yes, you’ll be able to reach the support department at JellyBean Casino around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.

  • Which payment options you’ll have available to choose from at JellyBean Casino is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, JellyBean Casino does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

Odin N. From
Reviewed on December 09, 2020
Finding the live chat is an incentive on its own, but as it's also available 24/7, I can't ignore it. I also like the fact that the answers are informative. I'm not much of a fan of video slots, but I'm a die-hard for live dealer games such as live blackjack and baccarat. In the case of the latter game, I've won €69 so far. If you ask me, I don't think having to wager my bonus winnings 33 times before I can withdraw it is fair. Aside from the fact that navigation on a desktop is a breeze, I like how immersive the experience gets as well. I like how low the minimum deposit accepted by the casino gets, which is just €10. But if you want to claim the welcome bonus, you'll need to deposit at least €20.
The lack of cryptocurrency as a payment method is disappointing as I like the anonymity it offers. As it's also faster than conventional methods by a long shot. The lack of progressive jackpots is disappointing, considering video slots are boring at this point.

Benjamin A From
Reviewed on November 03, 2020
Pros Being able to talk to the customer support anytime I want is definitely an incentive. I prefer using live chat because it's the fastest one available. While a lot of casinos might run on a smartphone, they might not be the easiest to access. Luckily, this casino ticks both boxes as it's very easy to navigate and also By far, the financial support team available at this casino is one of the fastest I've seen when it comes to ID verification. In my case, my ID was verified within two days which isn't too bad. The wagering requirements are fair, only expecting me to wager my bonus winnings 33 times and I'll be able to withdraw it.
Cons While the live chat support is fast, it's not the best one I've used. Additionally, the answers I got weren't the most informative, which is why I wish the FAQ page better. I spent about half of the cash I won when I tried withdrawing, which took more than more than three days.

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