Overview
Launched in 2018 from its base in Curacao, this fresh online casino promises some sweet deals. For example, there’s a delicious welcome bonus package spread across your first two deposits into your account – the first bag of goodies comes with JellyBean free spins too. Following on from these two offers, there are plenty of more deals where they came from. Not to mention a good selection of video slots, classic slots, and table games (including a Live Casino section). Add on a decent customer support team working around the clock and you can see why everything seems very promising from the get-go. So, let’s see if this site is trick or treat…
Bonuses
There are many JellyBean Casino bonuses, free spins, and other promotions available based on players' country of residence. New players at JellyBean Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game selection
Slots, Jackpots, Table Games, Live Casino & More
The mark of every great online casino starts with the quality of the titles it features. Luckily the JellyBean games are powered by some of the best studios in the business. These include NetEnt, Play’n GO, Fugaso, GameArt, and Extreme Live Gaming, to name but a few. These are spread throughout the multiple categories offered here. So, let’s dive into some of those now and see where the hits (or misses) reside in each of the main areas of the site…
Slots and Table Games
As you would expect, the majority of releases fall into the video slots and classic fruit machine categories. These are divided into the following sections: Hot Games, Video Slots, Classic Slots, New Games, Bonus Games, and All Games A-Z. The other categories, which we’ll cover below, are Live Casino and Card & Table Games. To show you the kind of titles you’ll be playing if you decide to sign up here, let’s run through the top seven recommendations in the Hot Games section, which at the time of writing were Penny Fruits Xtreme, SugarPop 2: Double Dipped, Agent Jane Blonde Returns, Aztec Sun: Hold and Win, Book of Rebirth, Game of Thrones: 15 Lines, and Lucky Twins. So, there’s a decent amount of variety, for sure!
The problem, however, is how do you find that perfect release for your current mood? Well, there aren’t that many options for filtering out the games you don’t want to play. So, while you can choose one of the admittedly very broad categories, or else search for a game directly via the bar at the top, there’s nothing much else. So, in future iterations of the site, we would love to see options for filtering by bonus features, number of paylines, and maximum bet level, etc etc.
Most of the titles in the Card & Table Games section are supplied by Betsoft, which means that the quality is high, but perhaps that there isn’t enough of them to keep you going after a few months. Unless, you find one that you really want to play all of the time, of course. Nevertheless, you do get access to a variety of top roulette, blackjack, baccarat, sic bo, and video poker releases. Plus, there are some which are dedicated to VIPs and high rollers.
JellyBean Jackpot Slots
Weirdly, as you might already have noticed, there’s no Jackpots section. In fact, when we did a search for the likely candidates such as NetEnt’s Divine Fortune or Microgaming’s Mega Moolah, nothing of the sort popped up. However, when you type in ‘jackpot’ a few releases such as Wish Upon a Jackpot, Jackpot Jester 50,000, and Playboy: Gold Jackpots appear. However, there’s no indication of the top prizes or the current total displayed on the game tiles, so it’s pot luck as to if you’ll find one that’s about to blow its top. Therefore, we’re docking points here.
Live Casino Games
Surprisingly the Live Casino section once clicked does have some form of filtering via a dropdown menu that appears. This lists all of the live dealer providers (seven of them were available at the time of writing, which is excellent) and the option to see All Games A-Z. The list of suppliers is as follows: Evolution Gaming, Ezugi, Lucky Streak, SA Gaming, SuperSpade, TVBet, and Vivo Gaming. That’s quite the grouping, it must be said, with the only notable omission being NetEnt Live, but you can’t have it all sometimes. Anyway, with so many studios beaming high-quality footage from various parts of the world, you can expect a wide variety of roulette, blackjack, baccarat, poker, and VIP tables to be available at all times.
A special shoutout has to go to Evolution Gaming too. We’re super glad to see them included on the list, as we think they are probably the most innovative live dealer provider on the planet. This is particularly evidenced by their willingness to create new games not exactly like the ones featured in Las Vegas or Monte Carlo. Therefore, you can find more niche titles such as Dream Catcher (which is kind of like Wheel of Fortune), Side Bet City, and Football Studio Pro. Therefore, we have to award lots of points here, as this site is heaven for Live Casino players.
Usability
With its sickly sweet design and cute graphical characters dotted around the place, the initial impressions are very positive indeed – in fact, the entire site screams fun and excitement. The navigation side of things is equally excellent, with the majority of what you need on a daily basis being located exactly where you need it at the top of the site. There you will find links for returning to the homepage (via the logo), Promotions, Banking, Support, Getting Started, and VIP. You also get bean-shaped buttons for things like Login, Sign Up, Deposit, and so on. This is followed by a language selector for changing the entire site from the English default into either Finnish, French, German, Italian, Norwegian, Russian, Spanish, or Swedish, which is great!
Hovering over on the right-hand side of the screen at all times is another one of those cute characters wearing a headset. This is how you can access the live chat function at any time of the day or night. Once the window pops up, you can select from five different options, so that an appropriate member of the team can assist you better. Your choices are as follows: Withdrawal Related, Today’s Promotions, Games Issues, Deposit Related, and Decline Related. Nice!
Everything else you need, though on a far less frequent basis, is located in the footer area of the site. Scrolling down there gives you numerous links for accessing further information on things such as About, General/Bonus T&Cs, Responsible Gaming, Game Rules, and Contact Us. Therefore, we have no qualms about the functionality of this site – it’s extremely easy to use!
Mobile Casino
When it comes to the JellyBean mobile casino options, all you need do is fire up the site from your mobile browser of choice – there are no apps to download and stores to search through. On the smaller screens of iPhones, iPads, and their Android equivalents, the site looks equally as gorgeous and the main options are simply displayed in a more convenient manner – everything you need is neatly contained in a dropdown hamburger menu at the top of the site, while the footer is simply reformatted to be a single column. Plus, with the vast majority of slots, table games, and live dealer titles being created in the mobile-friendly HTML5 software, you certainly won’t miss out on any of the action. So, again, it’s full marks from our team here!
JellyBean Casino Help & Support
We mentioned the Getting Started page above, which is very useful for players just starting out. If you have more detailed questions about the site, however, your best bet is to hit the Contact Us link in the footer. This brings up the Help Center, which has three main options: FAQs, Game Rules, and Contact Us. The former is what you want in the first instance, as it details lots of important things and is broken down nicely into separate categories with excellent answers.
These are the main categories in the JellyBean FAQ:
- Account
- Betsoft Games
- Cashier
- Common Questions
- Deposit
- JellyBean Casino Club
- VIP
- Legality & Security
- Technical
If the FAQs don’t answer your query satisfactorily, you can always get in touch with a live agent at any time, day or night. The Live Chat is the best of these options, in our opinion, as you’ll typically be speaking with someone knowledgeable and friendly within 30 seconds or so. Your next best option is to send an email over to [email protected]. And if you don’t mind racking up a phone bill but want to be able to speak to someone on the team directly, you can always give them a call between 10:00 (CET) and 23:00 (CET) on +357 2200 8354. Awesome!
Payment Methods
Deposits and withdrawals can be made via the following currencies: Euros (EUR), Australian Dollars (AUD), Canadian Dollars (CAD), British Pounds (GBP), Danish Krone (DKK), Norwegian Krone (NOK), Russian Rubles (RUB), US Dollars (USD), or South African Rand (ZAR). Then, depending on the country in which you reside, you can use any of the following payment methods: Visa, Visa Electron, Mastercard, Maestro, Skrill, Neteller, Paysafecard, EntroPay, ecoPayz, GiroPay, Sofort, iDeal, Western Union, PostePay, Nordea, Siru Mobile, or Interac. However, when making withdrawals the pending time (before it gets funneled through whatever banking system you use) is an astonishing five to seven days. This is not very good at all!
Verifying Your JellyBean Account
Once you’ve signed on the dotted line for a new account, you will receive an email (remember to check your spam folder just in case) and a link for verifying your account. Then, around the time of your first withdrawal request, you will be asked by the support team to send in a few documents for security purposes. This will include a government-approved ID (passport, driver’s license, or national ID card) and either a bank statement or a recent utility bill showing your full name and address. It’s a relatively smooth process, though, so there’s no need to worry!
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Security
Being based in Curacao naturally means that the casino is fully licensed to operate in various territories across the globe. This is thanks to the approval and Curacao sub-license issued by Gaming Curacao. On top of this, we were happy to see that the site uses full 128-bit encryption on every page. This is important for keeping your personal and financial information as safe as possible. Therefore, we don’t have any reservations about the safety and security offered by JellyBean Casino.
Conclusion
There are lots to love about this online casino, including the overall website design aesthetic, a range of brilliant promotions, and some of the best casino games available – particularly for those who love slots or live dealer games. We had a few issues with the missing information in the terms and the ultra-slow withdrawal times. But other than that, we highly recommend that you give this one a go whenever you’re in the market for a new online casino at which to play!
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