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Joo Casino

Joo Casino

8Our score

Superb Live Casino Selection

Not accepting players from: Virginia - United States

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Joo Casino Details

Restricted countries and regions
Available countries
iGaming Company:
Live chat:
Yes
Pros
  • Many casino games
  • Lots of promotions
  • Accepts Bitcoin
  • Multilingual site
  • Mobile-first design
Cons
  • Not many table games
  • Very high wagering

This online casino was launched into the world in 2014 from its base in Cyprus and has made quite a splash since that time. In fact, you’d be hard pushed to find many (if any) faults when first looking around the excellently designed site. This is backed up with a range of top quality games providers, a superb live casino section, and plenty of enticing Joo Casino promotions. On top of this, there’s a range of available payment methods (including the acceptance of Bitcoin and other cryptocurrencies), decent customer support, and a comprehensive FAQ section for getting answers fast. Is there any bad juju to be found here at all? Let’s find out…

Joo Casino review

What to expect at Joo Casino:
  • Many casino games
  • Lots of promotions
  • Accepts Bitcoin
  • Multilingual site
  • Mobile-first design
Table of Contents

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

We counted around 50 different games studios powering this online casino, so you can imagine the number of titles that the site carries. Not that quality is skimped upon in any way, shape, or form. In fact, with the likes of NetEnt, Microgaming, Playtech, Thunderkick, Yggdrasil, Fugaso, and Evolution Gaming on board you know you’re going to be in for one hell of a ride here. So, let’s look at some of the Joo Casino games categories and explore some of the variety you’ll have at your fingertips at this site…

Slots and table games

There are no prizes for guessing that video slots and classic three- and five-reel fruit machines are the biggest contributors in terms of numbers. But with so many of them, a casino needs a decent filtering system in place to stop the selection from becoming overwhelming. However, aside from being able to filter by the provider or to search for a title in the bar on the left-hand side, all you can do is choose a category from the following options: Lobby, All Games, Slots, Jackpot Games, Live Casino, Bonus Buy, and Drop & Wins – the latter being Pragmatic Play’s bonus-laden releases. In short, then, it’s a bit of a nightmare finding a game to play but at least the Lobby has some a few sections, such as Top Games, New Games, and Recommend.

At the time of writing, the Top Games section featured the following seven releases: Elvis Frog in Vegas, Money Train, Book of Cats, Sweet Bonanza, Dragon Pearls: Hold and Win, Hot Fruits 20, and Vikings Fortune. So, as you can see, there are plenty of different themes to explore, so you should never get bored here and there should be something for everyone. We also really loved the special section for Bonus Buy games, as these are rapidly gaining in popularity.

When it comes to table games, however, the selection available is comparatively poor compared to slots. There just aren’t enough roulette, blackjack, baccarat, sic bo, and video poker titles to go around, which is hugely disappointing. This is especially odd considering the number of top-class providers that are signed up here. So, our advice is to go for the Live Casino versions instead – we will cover this section in detail below. But first, the big prizes…

Joo Casino jackpot slots

Thankfully, there is a massive choice of excellent local, network, and progressive jackpot games from which to choose. And we were super glad to see that each of the game tiles displayed the current prize pool total right upfront so that you can judge which ones you think are more likely to go bananas and spill their virtual coins all over the screen. In terms of the selection, you get everything from the most-famous Microgaming releases such as Mega Moolah Isis, King Cashalot, Cash Splash (to name but a few) to other titles like Divine Fortune, Lucky Clover, and 100 Super Hot. In short, then, jackpot hunters will be very pleased with the choices on offer. 

Live casino games

We recommended that fans of table games choose the Live Casino section over the video versions and with good reason. That’s because the choice of titles (not to mention the excitement generated by playing with a real-life croupier) is exemplary in this section. This is aided by the fact that the likes of Evolution Gaming, NetEnt Live, and Pragmatic Play have all stepped up to the plate to beam their multiple camera angles and fast-paced action from around the world straight to your desktop computer or mobile device. Plus, there are several tables dedicated to high-rolling VIPs and those who speak a language other than English.

As you would expect, there’s every variety of roulette, blackjack, and baccarat available here – including the amazing Baccarat Squeeze in the latter area – in addition to one hell of a lot of games that fall in the dice, hi-lo, and casino poker categories. Plus, with Evolution Gaming powering many of the titles available here, you also get to change the pace whenever you like with a few rounds of TV-style game shows. These include things like Football Studio Pro, Deal or No Deal Live, Dream Catcher, Side Bet City, and Monopoly Live – plus many, many others!

Joo Casino Game Selection

Joo Casino welcome offer

The welcome package is actually split into four different parts, with a Joo Casino bonus available for each of your first four deposits into your account. That’s great news for those who like to keep the excitement of receiving extras across the first few weeks of playing at a new site. Plus, there are some fabulous Joo Casino free spins available into the bargain. Here’s exactly what you get for each of your first four deposits of €20 or more each time:

  • First deposit: Get 100% up to €100 plus 100 free spins
  • Second deposit: Get 50% up to €100
  • Third deposit: Get 75% up to €150
  • Fourth deposit: Get 100% up to €100 plus 50 free spins

That’s quite the package, we’re sure you’ll agree! Plus, you don’t have to faff around with entering any Joo Casino bonus codes – just make the correct deposit each time and you’re golden. Obviously, the first and fourth bonuses are the pick of the bunch here, not that the third one is in any way bad. It (and the second one) is just not quite as lucrative as the bigger ones. Also, it’s worth noting that you will receive your free spins in batches of 25 per day.

Bonus terms and wagering requirements

Here’s the kicker. The wagering requirements for each of the bonuses are 50 times what you receive from the casino – this is well above the industry average of around 35 times the bonus. Also, it should be noted that only slots contribute towards the wagering requirements at 100%, while table games and video poker only contribute 5%, with Live Casino entirely exempt. In addition to this, the maximum bet allowed with bonus funds is capped at €5 per spin or round. For the free spins, you are limited to a maximum win of €20, but the terms do not mention any wagering requirements, so we’re led to believe you can withdraw those winnings no problem.

Promotions and bonuses

At the time of writing, we found two additional bonuses on the Promotions page. These occur on a weekly basis so you can come back time and again to claim them if you so choose. The first one is called Monday Afterparty. This is, essentially, a reload bonus worth up to €100, which can help give your playing funds a shot in the arm at the start of each week. The second offer is dubbed Wednesday Freespins, which pretty much does what it says on the tin. Therefore, you can claim up to 50 free spins on hump day, which is always something to help the week along.

Then there are regular slots tournaments with some insane prizes on offer. For example, whilst reviewing the site, we were able to take part in the Treasure Hunt weekly. This had a prize pool of €10,000 with some 2,500 free spins being dished out during the whole tournament. Not bad!

Finally, there’s a VIP scheme with seven different levels. These are as follows: Newbie, Gambler, Professional, Master, Guru, Sensei, and King. The weird thing (compared to other casinos, at least) is that the scheme runs on a ‘seasonal’ basis lasting one week, so you need to be quick if you want to earn cashback each Monday – but as you level up, the amount that you can claim back on any losses increases from 5% as a Newbie up to 15% as a King. Cool!

Joo Casino mobile

Usability

We have to admit that the site design here is spot on, with the dark background, white and grey text, and occasional splashes of color for banners make playing at night in dim lighting that little bit more enjoyable. This attention to detail is carried across nicely to the way the site is laid out to have everything that needs to be readily accessible right at the top of the page. A house icon returns you to the homepage from wherever you happen to be at the time, with clear text links taking you to popular pages such as Bonuses, VIP, Payment Methods, and Tournaments. The games, of course, are the first thing you’re shown and are always played from the homepage.

A handy search bar for the entire site is available via the magnifying glass over on the right-hand side, as is the Login, Sign Up, and Deposit buttons. This is followed, in the top right corner by the language/currency options for switching all the pages from the universal English into either Australian English, Chinese (Mandarin) Finnish, German, New Zealand English, Norwegian, Polish, Portuguese, Russian, and Spanish. Also, multilingual support is available at all times by clicking on the small green speech bubble icon hovering in the bottom left corner.

Scrolling to the bottom of the site reveals pretty much everything else you could need while playing here. The same language/currency options given above can be selected via country flags here too. Then you get several text links for accessing useful informational pages like Bonus Terms, Responsible Gaming, General Terms & Conditions, Support, Privacy Policy, FAQ, and each of the game categories mentioned above. So, the overall design is truly excellent!

Mobile casino

There’s no need to go hunting for and then downloading dedicated apps for either iOS or Android. Instead, the Joo mobile casino is available to all smartphone and tablet users by simply entering the URL in your browser of choice. This makes it much simpler to get going wherever you have a connection to Wi-Fi or 3G/4G. Plus, we really did enjoy playing here from a touchscreen device as it made things feel intuitive and tactile. The vast majority of the games were still available to us (in fact, we struggled to find any missing ones compared to the desktop site), and doing things like registering a new account, depositing, and withdrawing were not a problem on mobile. The site layout is slightly more compact, of course, but it functioned well.

Joo Casino Mobile

Joo Casino Help and Support

The FAQ page should be your first port of call in the case of any more general questions about how the site works. It’s again laid out cleanly, with each answer one click away inside a dropdown menu to keep the page from being overly long. Plus, we feel that all of the essential questions are covered for both new players and seasoned professionals alike. Great job!

These are the main categories in the Joo Casino FAQ:

  • Registration & Account
  • Deposits & Withdrawals
  • Games
  • Promotional Offers
  • Privacy & Security

If you need to speak to a member of the customer support team in any of the languages mentioned above in the Usability section, your best option is to open up a Live Chat window at any time of the day or night. During our test phase, we found that there was an English speaking agent with us within a minute or less, which is really excellent to see. And if our inquiry wasn’t particularly urgent, we could always send an email via a form accessible from the Support link in the footer area of the site. This elicited a response within a few hours normally.

Deposits and Withdrawals

There are a variety of different Fiat currencies and cryptocurrencies that can be used at this online casino. For the former, you get to pick between Euros (EUR), Australian Dollars (AUD), Russian Rubles (RUB), Turkish Lira (TRY), or US Dollars (USD). As for the accepted cryptos, you can choose between Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, and Litecoin. As for the payment methods themselves, deposits and withdrawals can be made via Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, Paysafecard, Zimpler, Neosurf, WebMoney, QIWI, and Yandex. Bank Wire Transfer is available as a withdrawal method too. Just note that there is a pending period of 24 to 72 hours for all withdrawal requests, which is worth bearing in mind.

Verifying your Joo Casino account

As soon as you sign up for a new account at this casino, you will be sent an email to confirm your details. All you need to do is click on the link within to be taken right back to the site as a verified user. Be sure to check your spam folder if you don’t receive the email within a couple of minutes of registering, as this can sometimes happen. Following on from that (and usually around the time of making your first withdrawal request), you will be asked to upload copies of certain documents for security purposes. There’s nothing to be concerned about here, as it’s now standard practice across the industry. Most times, you’ll only need a copy of your passport, driver’s license, or national ID card, along with a bank statement or recent utility bill. Easy!

Joo Casino deposit and withdrawals

Security and Licensing

Being able to offer payments in both fiat currencies and cryptocurrencies is one of the chief benefits of the Antillephone N.V. license held by Joo Casino. It also enables the site to operate in various territories around the world. This much-used Curacao license should bring peace of mind to players wanting to join the site, in addition to the 128-bit encryption used throughout to protect your personal and financial information from prying eyes on the internet. Good stuff!

Conclusion of Joo Casino review

We think that just about covers everything! And what a time we’ve had playing at this excellent online casino! There are plenty of plus points here, including game selection, promotional offers, payment options, customer support, and the overall ease of use. Sure, we’d like to see more table games added and for those wagering requirements to be reduced, but other than that, we have nothing to moan about. So, we can only encourage you to check out Joo for yourself!

Play at Joo Casino

Pros
  • Many casino games
  • Lots of promotions
  • Accepts Bitcoin
  • Multilingual site
  • Mobile-first design
Cons
  • Not many table games
  • Very high wagering
Screenshots

Casino - FAQs

  • Yes, Joo Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at Joo Casino. If you can’t find answers to your questions on that page, simply contact their support department.

  • Yes, there is a live casino at Joo Casino. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Joo Casino include the likes of Evolution Gaming and NetEnt.

  • Before you’re able to cash out the winnings from your Joo Casino bonus you’ll need to complete a wagering requirement of 50x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, at Joo Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.

Jayden M. From
Reviewed on December 09, 2020
I love the multi genre game library at this online casino, since it features not only video slots, but also live games. My favourite in the latter game genre is live baccarat and I've won $234 so far. If you don't mind betting on the go, then I recommend just betting through a browser on your iPhone. In my case, everything went smoothly with no in-game lag throughout. The signup process is easy to complete, which is something that can be said of the ID verification process too. To the latter, it's quickly handled by the financial support team with my case taking just under two days. While it's not the best odds I've seen online, at least I don't have to wager my winnings more than 35 times just to withdraw it.
I doubt I'll be able to wager my bonus winnings 50 times just to withdraw anytime soon. I wish this casino would reduce the requirements soon. The FAQ page is severely lacking in content, but the live chat makes up for that remarkably well.

Oliver Q From
Reviewed on November 03, 2020
I like how the live chat feature is present especially as the answers provided are informative. The fact that the team members are supportive only acts as further incentive to play. If you didn't know before, this casino accepts payments using cryptocurrency which is good news to me for two good reasons. The first being the anonymity that cryptocurrencies offers, while the second is the transaction speed. I don't mind playing on a desktop since it's very immersive, but I'm someone who moves around a lot. Because of this, I prefer playing on smartphones nowadays, especially as I've never faced any lag (in-game or otherwise) at this casino. My ID verification was handled under two days which is a new record if you ask me.
I advise you don't put too much hope into the bonuses as the wagering requirements are a huge letdown. Good luck to anyone who wants to have a go at it. The FAQ page is one of the most lacking aspects of the casino.

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