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Joo Casino

Joo Casino Review

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Overview

Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing

This online casino was launched into the world in 2014 from its base in Cyprus and has made quite a splash since that time. In fact, you’d be hard pushed to find many (if any) faults when first looking around the excellently designed site. This is backed up with a range of top quality games providers, a superb live casino section, and plenty of enticing Joo Casino promotions. On top of this, there’s a range of available payment methods (including the acceptance of Bitcoin and other cryptocurrencies), decent customer support, and a comprehensive FAQ section for getting answers fast. Is there any bad juju to be found here at all? Let’s find out…

Pros & Cons
Available on desktop & mobile
Low max withdrawal limits
Great selection of games
High wagering requirements
Both Live Casino & Sportsbook
Cryptocurrencies accepted
Great bonuses and promotions

Bonuses

JOO Casino Bonus for New Customers 

Welcome bonuses are something all gamers long for. After all, these generous deals can help extend your playing time, as they deliver extra funds straight to your casino balance. The JOO Casino no deposit bonus might be a rare sight (because it doesn’t usually come up), but the welcome bonus is an offer you don’t wanna miss out on! 

Unlike one-time deals, this is generally a multi-tiered welcome package. But what does that mean exactly? Well, you don’t get only one bonus, but several, each of them attached to one of the first deposits you make at the casino. This way, you can play more and for longer, should you so desire, as the additional money is spread out evenly across your top-ups. 

Before you get out your wallet and start filling out the form, however, it’s worth knowing that some bonuses might ask you to apply special JOO Casino bonus codes. Promo codes are usually a combination of letters and numbers, so it is best to simply copy-paste them. 

Depending on your deposit, you might get a number of JOO Casino free spins to accompany your bonus money. We have to say that the JOO Casino sign-up bonus is simply superb and we’re sure that it will speak to many types of gamers – all parts of the deal are quite generous. 

Bonus Terms

Reading bonus terms can be quite overwhelming for beginners, so we decided to do all the hard work for you. We will introduce you to all the basic bonus rules, but we also suggest that you revisit them once you’re in the process of signing up. 

To get a bonus, you will have to make a small deposit, which falls within the industry average at JOO Casino. Sometimes the bonuses are activated automatically, but there are also some that will ask you to apply a JOO Casino promo code. The code should be applied to a dedicated field on the platform. You are only allowed to have one active bonus at a time. 

The wagering requirement with JOO Casino is definitely a bit higher than with the majority of others. Plus, you have a very limited timeframe to reach it. Still, it is not impossible, especially for more experienced players.

Free spins are usually added across several days and they must all be played before their stated expiry date. Bonuses must be played on dedicated slots, too. In our opinion, the slot machines included in these promos are not bad at all and will be a pleasure to play! 

Ongoing Promotions

Is there anything fun left to do once you are done with the welcome deal? Of course, there is! JOO Casino prepared many different offers, some of which are worthy of royalty and VIPs. In fact, one of the perks customers get is a special VIP loyalty system, in which you progress through levels by collecting comp points to unlock various prizes. On top of the mystery prizes, all VIPs can claim cashback, according to the rates listed next to their VIP level. 

The casino company has also made sure you get a little bit of extra every time you make a deposit. All you have to do is make a transaction and use dedicated JOO Casino promo codes and the promo will land right into your account. Keep in mind that most of the ongoing casino bonuses require you to make a deposit on a certain day of the week. 

Feeling a bit competitive? Then join tournaments related to hot slot machines (usually the latest releases) and beat the competition by landing in the first place! 

Game Selection

Slots, Jackpots, Table Games, Live Casino & More

We counted around 50 different games studios powering this online casino, so you can imagine the number of titles that the site carries. Not that quality is skimped upon in any way, shape, or form. In fact, with the likes of NetEnt, Microgaming, Playtech, Thunderkick, Yggdrasil, Fugaso, and Evolution Gaming on board you know you’re going to be in for one hell of a ride here. So, let’s look at some of the Joo Casino games categories and explore some of the variety you’ll have at your fingertips at this site…

Slots and Table Games

There are no prizes for guessing that video slots and classic three- and five-reel fruit machines are the biggest contributors in terms of numbers. But with so many of them, a casino needs a decent filtering system in place to stop the selection from becoming overwhelming. However, aside from being able to filter by the provider or to search for a title in the bar on the left-hand side, you can also choose a category from the following options: Top games, Slots, Jackpot Games, Live Casino, Table Games, and Drop & Wins – the latter being Pragmatic Play’s bonus-laden releases. Plus, there's a helpful Game-features menu that gets you a click closer to Megaways slots, scratch cards, Hold & Win games, and Fast Play.

At the time of writing, the Top Games section featured lots of fan-favorite titles like Book of Dead, The Dog House, Money Train 2, and Starburst. So, as you can see, there are plenty of different themes to explore, so you should never get bored here and there should be something for everyone. We also really loved the special section for Bonus Buy games, as these are rapidly gaining in popularity.

When it comes to table games, there were over 140 options on the menu. We found this to be a decent number of table games like roulette, blackjack, poker, and baccarat variants. Plus, there were also video poker games to choose from.

Joo Casino Jackpot Slots

Thankfully, there is a massive choice of excellent local, network, and progressive jackpot games from which to choose. At the time of this writing, there were over 600 jackpot games. Just wow! In terms of the selection, you get everything from the most famous Microgaming releases such as Mega Moolah Isis, King Cashalot, Cash Splash (to name but a few) to other titles like Divine Fortune, Lucky Clover, and 100 Super Hot. There were also Microgaming's increasingly popular WowPot picks like Sisters of OZ WowPot and Queen of Alexandria WowPot. In short, then, jackpot hunters will be very pleased with the choices on offer. 

Live Casino Games

We recommended that fans of table games choose the Live Casino section over the video versions and with good reason. That’s because the choice of titles (not to mention the excitement generated by playing with a real-life croupier) is exemplary in this section. This is aided by the fact that the likes of Evolution, Ezugi, and Pragmatic Play have all stepped up to the plate to beam their multiple camera angles and fast-paced action from around the world straight to your desktop computer or mobile device. Plus, there are several tables dedicated to high-rolling VIPs and those who speak a language other than English.

As you would expect, there’s every variety of roulette, blackjack, and baccarat available here – including the amazing Baccarat Squeeze in the latter area – in addition to one hell of a lot of games that fall in the dice, hi-lo, and casino poker categories. Plus, with Evolution powering many of the titles available here, you also get to change the pace whenever you like with a few rounds of TV-style game shows. These include things like Football Studio Pro, Deal or No Deal Live, Dream Catcher, Side Bet City, and Monopoly Live – plus many, many others!

Joo Casino

Game selection at Joo Casino

Usability

We have to admit that the site design here is spot on, with the dark background, white and grey text, and occasional splashes of color for banners make playing at night in dim lighting that little bit more enjoyable. This attention to detail is carried across nicely to the way the site is laid out to have everything that needs to be readily accessible right at the top of the page. A house icon returns you to the homepage from wherever you happen to be at the time, with clear text links taking you to popular pages such as Bonuses, VIP, Payment Methods, and Tournaments. The games, of course, are the first thing you’re shown and are always played from the homepage.

A handy search bar for the entire site is available via the magnifying glass over on the right-hand side, as is the Login, Sign Up, and Deposit buttons. This is followed, in the top right corner by the language/currency options for switching all the pages from the universal English into either Australian English, Chinese (Mandarin) Finnish, German, New Zealand English, Norwegian, Polish, Portuguese, Russian, and Spanish. Also, multilingual support is available at all times by clicking on the small green speech bubble icon hovering in the bottom left corner.

Scrolling to the bottom of the site reveals pretty much everything else you could need while playing here. The same language/currency options given above can be selected via country flags here too. Then you get several text links for accessing useful informational pages like Bonus Terms, Responsible Gaming, General Terms & Conditions, Support, Privacy Policy, FAQ, and each of the game categories mentioned above. So, the overall design is truly excellent!

Mobile Casino

There’s no need to go hunting for and then downloading dedicated apps for either iOS or Android. Instead, the Joo mobile casino is available to all smartphone and tablet users by simply entering the URL in your browser of choice. This makes it much simpler to get going wherever you have a connection to Wi-Fi or 3G/4G. Plus, we really did enjoy playing here from a touchscreen device as it made things feel intuitive and tactile. The vast majority of the games were still available to us (in fact, we struggled to find any missing ones compared to the desktop site), and doing things like registering a new account, depositing, and withdrawing were not a problem on mobile. The site layout is slightly more compact, of course, but it functioned well.

Joo Casino

Screenshots
Joo Casino screenshot
Joo Casino screenshot
Joo Casino screenshot
Joo Casino screenshot

Customer Support

The FAQ page should be your first port of call in the case of any more general questions about how the site works. It’s again laid out cleanly, with each answer one click away inside a dropdown menu to keep the page from being overly long. Plus, we feel that all of the essential questions are covered for both new players and seasoned professionals alike. Great job!

These are the main categories in the Joo Casino FAQ:

  • Registration & Account
  • Deposits & Withdrawals
  • Games
  • Promotional Offers
  • Privacy & Security

If you need to speak to a member of the customer support team in any of the languages mentioned above in the Usability section, your best option is to open up a Live Chat window at any time of the day or night. During our test phase, we found that there was an English speaking agent with us within a minute or less, which is really excellent to see. And if our inquiry wasn’t particularly urgent, we could always send an email via a form accessible from the Support link in the footer area of the site. This elicited a response within a few hours normally.

Payment Methods

There are a variety of different Fiat currencies and cryptocurrencies that can be used at this online casino. For the former, you get to pick between several currencies including EUR and USD. As for the accepted cryptos, you can choose between Bitcoin, Dogecoin, Ethereum, and Litecoin. As for the payment methods themselves, deposits and withdrawals can be made via Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, and a few other options. Bank Wire Transfer is available as a withdrawal method too. Just note that there is a pending period of 24 to 72 hours for all withdrawal requests, which is worth bearing in mind.

The minimum deposit and withdrawal amounts for most methods ar €20. As for max cashout limits, they depend on the method for individual transactions. The weekly cashout limit is €2,500, while the monthly is €12,000. This honestly is a bit too low for our liking.

Verifying Your Joo Casino Account

As soon as you sign up for a new account at this casino, you will be sent an email to confirm your details. All you need to do is click on the link within to be taken right back to the site as a verified user. Be sure to check your spam folder if you don’t receive the email within a couple of minutes of registering, as this can sometimes happen. Following on from that (and usually around the time of making your first withdrawal request), you will be asked to upload copies of certain documents for security purposes. There’s nothing to be concerned about here, as it’s now standard practice across the industry. Most times, you’ll only need a copy of your passport, driver’s license, or national ID card, along with a bank statement or recent utility bill. Easy!

Joo Casino

Security

Being able to offer payments in both fiat currencies and cryptocurrencies is one of the chief benefits of the Antillephone N.V. license held by Joo Casino. It also enables the site to operate in various territories around the world. This much-used Curacao license should bring peace of mind to players wanting to join the site, in addition to the 128-bit encryption used throughout to protect your personal and financial information from prying eyes on the internet. Good stuff!

Final Verdict

We think that just about covers everything! And what a time we’ve had playing at this excellent online casino! There are plenty of plus points here, including game selection, promotional offers, payment options, customer support, and the overall ease of use. Sure, we’d like to see more table games added and for those wagering requirements to be reduced, but other than that, we have nothing to moan about. So, we can only encourage you to check out Joo for yourself!

Joo Casino

What to expect
  • Many casino games
  • Lots of promotions
  • Accepts Bitcoin
  • Multilingual site
  • Mobile-first design
Nerijus Grenda
Nerijus Grenda
Published: 06 Apr 2020
Updated: 14 Sep 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.
Eve Luneborg This article has been Quality Assured by Eve Luneborg
Casino details
Website:
https://www.joocasino.com/
Languages:
English · Russian · German · Finnish +6
Countries:
Afghanistan · Albania · Algeria · Andorra+173
License:
Antillephone N.V.
Company:
Dama N.V.
Providers:
Evolution Gaming · Amatic Industries · Nolimit City · Booongo Gaming +86
Game categories

3 player reviews

Hayley Johannes

I love this casino.the huge amount of game is great and the variety of providers.easy deposit methods.

Jayden M.

I love the multi genre game library at this online casino, since it features not only video slots, but also live games. My favourite in the latter game genre is live baccarat and I've won $234 so far. If you don't mind betting on the go, then I recommend just betting through a browser on your iPhone. In my case, everything went smoothly with no in-game lag throughout. The signup process is easy to complete, which is something that can be said of the ID verification process too. To the latter, it's quickly handled by the financial support team with my case taking just under two days. While it's not the best odds I've seen online, at least I don't have to wager my winnings more than 35 times just to withdraw it.

I doubt I'll be able to wager my bonus winnings 50 times just to withdraw anytime soon. I wish this casino would reduce the requirements soon. The FAQ page is severely lacking in content, but the live chat makes up for that remarkably well.

Oliver Q

I like how the live chat feature is present especially as the answers provided are informative. The fact that the team members are supportive only acts as further incentive to play. If you didn't know before, this casino accepts payments using cryptocurrency which is good news to me for two good reasons. The first being the anonymity that cryptocurrencies offers, while the second is the transaction speed. I don't mind playing on a desktop since it's very immersive, but I'm someone who moves around a lot. Because of this, I prefer playing on smartphones nowadays, especially as I've never faced any lag (in-game or otherwise) at this casino. My ID verification was handled under two days which is a new record if you ask me.

I advise you don't put too much hope into the bonuses as the wagering requirements are a huge letdown. Good luck to anyone who wants to have a go at it. The FAQ page is one of the most lacking aspects of the casino.

ReviewsShare your experience with Joo Casino
Leave your feedback
Q: 

Does Joo Casino have an FAQ?

A: Yes, Joo Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at Joo Casino. If you can’t find answers to your questions on that page, simply contact their support department.
Q: 

Can I play live casino games at Joo Casino?

A: Yes, there is a live casino at Joo Casino. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Joo Casino include the likes of Evolution, Ezugi, and Pragmatic Play.
Q: 

What are the wagering requirements at Joo Casino?

A: Before you’re able to cash out the winnings from your Joo Casino bonus you’ll need to complete a wagering requirement of 50x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does Joo Casino support cryptocurrencies?

A: Yes, at Joo Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.
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