This online casino was launched into the world in 2014 from its base in Cyprus and has made quite a splash since that time. In fact, you’d be hard pushed to find many (if any) faults when first looking around the excellently designed site. This is backed up with a range of top quality games providers, a superb live casino section, and plenty of enticing Joo Casino promotions. On top of this, there’s a range of available payment methods (including the acceptance of Bitcoin and other cryptocurrencies), decent customer support, and a comprehensive FAQ section for getting answers fast. Is there any bad juju to be found here at all? Let’s find out…
There are many Joo Casino bonuses, free spins, and other promotions available based on players' country of residence. New players at Joo Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Slots, Jackpots, Table Games, Live Casino & More
We counted around 50 different games studios powering this online casino, so you can imagine the number of titles that the site carries. Not that quality is skimped upon in any way, shape, or form. In fact, with the likes of NetEnt, Microgaming, Playtech, Thunderkick, Yggdrasil, Fugaso, and Evolution Gaming on board you know you’re going to be in for one hell of a ride here. So, let’s look at some of the Joo Casino games categories and explore some of the variety you’ll have at your fingertips at this site…
Slots and Table Games
There are no prizes for guessing that video slots and classic three- and five-reel fruit machines are the biggest contributors in terms of numbers. But with so many of them, a casino needs a decent filtering system in place to stop the selection from becoming overwhelming. However, aside from being able to filter by the provider or to search for a title in the bar on the left-hand side, you can also choose a category from the following options: Top games, Slots, Jackpot Games, Live Casino, Table Games, and Drop & Wins – the latter being Pragmatic Play’s bonus-laden releases. Plus, there's a helpful Game-features menu that gets you a click closer to Megaways slots, scratch cards, Hold & Win games, and Fast Play.
At the time of writing, the Top Games section featured lots of fan-favorite titles like Book of Dead, The Dog House, Money Train 2, and Starburst. So, as you can see, there are plenty of different themes to explore, so you should never get bored here and there should be something for everyone. We also really loved the special section for Bonus Buy games, as these are rapidly gaining in popularity.
When it comes to table games, there were over 140 options on the menu. We found this to be a decent number of table games like roulette, blackjack, poker, and baccarat variants. Plus, there were also video poker games to choose from.
Joo Casino Jackpot Slots
Thankfully, there is a massive choice of excellent local, network, and progressive jackpot games from which to choose. At the time of this writing, there were over 600 jackpot games. Just wow! In terms of the selection, you get everything from the most famous Microgaming releases such as Mega Moolah Isis, King Cashalot, Cash Splash (to name but a few) to other titles like Divine Fortune, Lucky Clover, and 100 Super Hot. There were also Microgaming's increasingly popular WowPot picks like Sisters of OZ WowPot and Queen of Alexandria WowPot. In short, then, jackpot hunters will be very pleased with the choices on offer.
Live Casino Games
We recommended that fans of table games choose the Live Casino section over the video versions and with good reason. That’s because the choice of titles (not to mention the excitement generated by playing with a real-life croupier) is exemplary in this section. This is aided by the fact that the likes of Evolution, Ezugi, and Pragmatic Play have all stepped up to the plate to beam their multiple camera angles and fast-paced action from around the world straight to your desktop computer or mobile device. Plus, there are several tables dedicated to high-rolling VIPs and those who speak a language other than English.
As you would expect, there’s every variety of roulette, blackjack, and baccarat available here – including the amazing Baccarat Squeeze in the latter area – in addition to one hell of a lot of games that fall in the dice, hi-lo, and casino poker categories. Plus, with Evolution powering many of the titles available here, you also get to change the pace whenever you like with a few rounds of TV-style game shows. These include things like Football Studio Pro, Deal or No Deal Live, Dream Catcher, Side Bet City, and Monopoly Live – plus many, many others!
We have to admit that the site design here is spot on, with the dark background, white and grey text, and occasional splashes of color for banners make playing at night in dim lighting that little bit more enjoyable. This attention to detail is carried across nicely to the way the site is laid out to have everything that needs to be readily accessible right at the top of the page. A house icon returns you to the homepage from wherever you happen to be at the time, with clear text links taking you to popular pages such as Bonuses, VIP, Payment Methods, and Tournaments. The games, of course, are the first thing you’re shown and are always played from the homepage.
A handy search bar for the entire site is available via the magnifying glass over on the right-hand side, as is the Login, Sign Up, and Deposit buttons. This is followed, in the top right corner by the language/currency options for switching all the pages from the universal English into either Australian English, Chinese (Mandarin) Finnish, German, New Zealand English, Norwegian, Polish, Portuguese, Russian, and Spanish. Also, multilingual support is available at all times by clicking on the small green speech bubble icon hovering in the bottom left corner.
There’s no need to go hunting for and then downloading dedicated apps for either iOS or Android. Instead, the Joo mobile casino is available to all smartphone and tablet users by simply entering the URL in your browser of choice. This makes it much simpler to get going wherever you have a connection to Wi-Fi or 3G/4G. Plus, we really did enjoy playing here from a touchscreen device as it made things feel intuitive and tactile. The vast majority of the games were still available to us (in fact, we struggled to find any missing ones compared to the desktop site), and doing things like registering a new account, depositing, and withdrawing were not a problem on mobile. The site layout is slightly more compact, of course, but it functioned well.
Joo Casino Help & Support
The FAQ page should be your first port of call in the case of any more general questions about how the site works. It’s again laid out cleanly, with each answer one click away inside a dropdown menu to keep the page from being overly long. Plus, we feel that all of the essential questions are covered for both new players and seasoned professionals alike. Great job!
These are the main categories in the Joo Casino FAQ:
- Registration & Account
- Deposits & Withdrawals
- Promotional Offers
- Privacy & Security
If you need to speak to a member of the customer support team in any of the languages mentioned above in the Usability section, your best option is to open up a Live Chat window at any time of the day or night. During our test phase, we found that there was an English speaking agent with us within a minute or less, which is really excellent to see. And if our inquiry wasn’t particularly urgent, we could always send an email via a form accessible from the Support link in the footer area of the site. This elicited a response within a few hours normally.
There are a variety of different Fiat currencies and cryptocurrencies that can be used at this online casino. For the former, you get to pick between several currencies including EUR and USD. As for the accepted cryptos, you can choose between Bitcoin, Dogecoin, Ethereum, and Litecoin. As for the payment methods themselves, deposits and withdrawals can be made via Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, and a few other options. Bank Wire Transfer is available as a withdrawal method too. Just note that there is a pending period of 24 to 72 hours for all withdrawal requests, which is worth bearing in mind.
The minimum deposit and withdrawal amounts for most methods ar €20. As for max cashout limits, they depend on the method for individual transactions. The weekly cashout limit is €2,500, while the monthly is €12,000. This honestly is a bit too low for our liking.
Verifying Your Joo Casino Account
As soon as you sign up for a new account at this casino, you will be sent an email to confirm your details. All you need to do is click on the link within to be taken right back to the site as a verified user. Be sure to check your spam folder if you don’t receive the email within a couple of minutes of registering, as this can sometimes happen. Following on from that (and usually around the time of making your first withdrawal request), you will be asked to upload copies of certain documents for security purposes. There’s nothing to be concerned about here, as it’s now standard practice across the industry. Most times, you’ll only need a copy of your passport, driver’s license, or national ID card, along with a bank statement or recent utility bill. Easy!
Being able to offer payments in both fiat currencies and cryptocurrencies is one of the chief benefits of the Antillephone N.V. license held by Joo Casino. It also enables the site to operate in various territories around the world. This much-used Curacao license should bring peace of mind to players wanting to join the site, in addition to the 128-bit encryption used throughout to protect your personal and financial information from prying eyes on the internet. Good stuff!
We think that just about covers everything! And what a time we’ve had playing at this excellent online casino! There are plenty of plus points here, including game selection, promotional offers, payment options, customer support, and the overall ease of use. Sure, we’d like to see more table games added and for those wagering requirements to be reduced, but other than that, we have nothing to moan about. So, we can only encourage you to check out Joo for yourself!