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Loyal

Loyal Casino

8Our score

Custom-Made Live Games

Not accepting players from: Virginia - United States

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Loyal Casino Details

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Corona Ltd.
Live chat:
Yes
Withdrawal methods:
SkrillBank transfer View more  Trustly
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 24 hours
Withdrawal timeframe bank transfers: 2-5 days
Withdrawal timeframe cheques: Not offered

Pros

  • Amazing progressive jackpot games
  • Generous welcome bonus
  • Regulated by the Malta Gaming Authority
  • Responsive mobile website
  • Interesting live casino features

Cons

  • No 24/7 customer support
  • No bonuses for every deposit

LoyalCasino is an online gambling site with an elegant and sleek interface, generous promotions and an impressive choice of games that will satisfy your need for both classics and brand-new gaming releases. In addition to numerous video slots and virtual games, on this site you will also find live casino games powered by several high-end software companies, such as NetEnt and Evolution Gaming, and even some custom made live games. Launched in 2004, LoyalCasino is one of Europe's longest-running online gambling websites that truly understands the needs of modern punters.

Loyal Casino review

What to expect at Loyal:

  • Over 120 classic slot titles
  • Great variety of slingo games
  • Instant access to mobile play
  • Popular payment methods
  • Maximum daily withdrawal of €50,000

Table of Contents

Game Selection

Casino, Live Casino & Jackpots 

LoyalCasino offers an impressive range of video and classic slots provided by Play’n Go, NetEnt, Microgaming and many more. And while the majority of their games are video slots, they also surprised us with a solid library of 3-reel slots and table games that will be suitable for players looking for the more old-fashioned gambling experience. In addition to these ever-popular forms of gaming entertainment, there are some slingo games (crossover between slots and bingo), scratchcards, jackpots and not to forget, live casino games that will provide you with an authentic gambling experience that’s comparable to being in real brick-and-mortar venues. 

Slots and table games

When it comes to slots, we are sure every player can find at least a few titles worth playing, as LoyalCasino collaborates with the best software providers in the industry. To help you navigate their portfolio, they created a nifty search bar where you type the slot title, and the game will immediately show up in search results. What impressed us the most is the way this gaming site provides a great balance of classic slot titles such as Gonzo’s Quest and Book of Dead, and new releases, for instance Mystery Fox by Pariplay, which was released only a month prior to writing this review. 

In the Table Games section, you will find a whole plethora of table games; some might even look like live casino games, but don’t get confused. Some titles in this category simply provide such amazing graphics and sounds they look almost real! If you want to experience these games, we definitely recommend Real Roulette variants, as they are simply superior to all others. Almost all table games feature a demo version you can play without risking real money. This feature will be most handy to new and inexperienced players, willing to learn the rules and get some practice. 

Jackpots at LoyalCasino

LoyalCasino’s Slots section is hiding two gambling gems - Jackpots and Daily Jackpots. These games are extremely popular among punters who want to win big. There are over 140 progressive jackpot games and 67 daily jackpot games. As soon as you enter the Daily Jackpot category, you will see a clock counting down the time left for the daily jackpot (€13,573.24) to drop. Daily Jackpot titles cover all the themes you can imagine, from Egyptian through to fairies and leprechauns. 

Progressive jackpot games include some of the most popular heavy-weight candidates in the industry. For example, there are all four Mega Moolah progressive jackpot titles available: Mega Moolah, MM Isis, MM Atlantean Treasure and MM Absolootly Mad, with jackpot pools worth over €9 million each! You can also play Wheel of Wishes (over €4 million jackpot) and several Mega Fortune titles. And while some jackpots may be rather small, only a thousand or two of euros, there are plenty of lucrative games with generous jackpots to play. If you are a player who appreciates a good selection of jackpot games, make sure to consider this gambling site, as LoyalCasino truly is one of the best when it comes to big wins. 

Live Casino games

LoyalCasino games with live dealers are all placed in a special category. Games can be easily navigated by using the search bar, or the games menu on the left side of the interface. There are 18 types of roulette (plus six variants of auto roulette), 29 types of blackjack and two kinds of baccarat available. However, the strongest selling point of their live casino is World Roulette, a feature that allows you to play roulette streamed directly from prestigious venues all across the globe. This way you can play roulette in Denmark, Georgia or Malta, from the comfort of your own home! 

The subcategory called Other Tables covers gaming shows and several variants of live casino poker. You can play Three Card Poker, Caribbean Stud, 2 Hand Casino Hold'Em and Live Casino Hold'Em, or some of the highly entertaining games similar to tv shows, like Crazy Time, Mega Ball, Monopoly Live, Dream catcher, football Studio, Deal or No Deal… There are Super Sic Bo and Lightning Dice as well. All their live casino titles are provided by Evolution Gaming, NetEnt and Authentic Gaming, the company that also enables live games from popular casinos worldwide.

Loyal welcome offer

LoyalCasino’s welcome bonus is everything you ever dreamed of, as it includes not only free money but free spins as well. All players who deposit at least €10 can get a 200% welcome bonus, up to €200, plus 200 free spins on popular slots. So, if you make a €100 deposit, you end up with €300 on your balance and 200 free spins! The first 50 spins are added to your balance immediately after you claim the bonus and open any of the qualifying games, then every day you log in for the next 6 days, you get 25 spins more! 

You can use the following slots to play your free spins: 

  • Starburst
  • Twin Spin
  • Gonzo's Quest
  • Aloha
  • Jack and the Beanstalk
  • Jumanji

All these slots are considered to be industry classics, and you will have a lot of fun playing them. They also offer a variety of themes, making this bonus equally attractive for both experienced punters who already have some preferences regarding their slots and newcomers who still have to find their favorites. Every free spins bonus package is available for 48 hours only, but for most players that will be more than enough time to spin some reels on these attractive slots. 

Bonus terms and wagering requirement

Every LoyalCasino promotion has specific bonus terms and wagering requirements that are easily accessible by clicking the Terms and Conditions link just below the promotion description. The welcome bonus must be wagered 20 times in 30 days. If you fail to do so, all bonus funds will be removed from your account. Any winnings from free spins must be wagered 15 times in 30 days before becoming eligible for a withdrawal. In addition to that, punters must play their deposit first, before the bonus money. 

General bonus terms state that the wagering requirement is 15 times the bonus amount. Games contribute to the wagering requirement as follows: 

  • Video slots - 100%
  • Classic Slots - 100%
  • Other Games - 100%
  • Video Poker - 10%
  • Blackjack - 20%
  • Casino Hold 'Em / Casino Patience - 10%
  • Other Table Games - 0%
  • Live Blackjack - 20%
  • Other Live Casino Games - 0%

All expectations of this rule are listed in General Terms and Conditions. Players who use Skrill and Neteller as their deposit methods cannot claim any welcome or deposit bonuses.

Virginia - United States Loyal bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

200% up to €200 + 200 Free Spins
20x (d+b)
-
Type

Welcome Bonuses

Amount
200% up to €200 + 200 Free Spins
Wagering Requirement
20x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

LoyalCasino uses its Promotions tab to promote new games, as well as some perks and benefits. One of their most exciting promotions is roulette with a €200,000 prize pool! All you have to do is win five consecutive bets worth €1 each on LoyalCasino Live Roulette, and you get your share of this amazing pool with the grand prize of €100,000. Punters can decide to participate in the Loyal+ program which brings them additional bonuses, a personalized gaming experience and weekly drops. You can become a Loyal+ member by making a deposit each week. 

Players can also play selected titles and win up to €5,000 each day, plus 80 lucky players will win a cash prize of up to €1,000. The games available for play in this promotion are 17 Drops & Wins titles, including Wolf Gold, Mustang Gold, Sweet Bonanza and John Hunter and the Scarab Queen.

Usability

LoyalCasino has a website in elegant shades of blue and dark orange, with an elegant floral backdrop. It almost makes you feel as if you were in one of those elegant venues in London! But this website is more than just looks, as their design is completely adjusted to the needs of modern users. And while the desktop platform is supported on all personal computers, LoyalCasino recommends using Safari browser for MAC, and Chrome for Windows devices to achieve optimum loading times. 

The entire website is divided into several categories: Casino, Live Casino, Promotions and Guide. Guide is an amazing section that will introduce you to gambling basics and help you start. The website features an FAQ section that is more than useful. An additional perk is that many games come with a free demo version you can play even if you are not a registered user. It doesn't get more user-friendly than that!

Mobile Casino

LoyalCasino’s mobile version is something you can carry around with you and use at all times, as long as you have some battery on your phone and a safe internet connection. Their mobile interface allows instant access to your playing account, with no downloads, installations or updates. This also means your device will run smoothly, and the casino page will load much faster while offering everything the desktop version does. All you have to do is use your Android or Apple mobile browser to access the website, and once you log in, the sky’s the limit. 

You can use the mobile platform to deposit and withdraw money, claim bonuses and play your favorite games. For the best gaming experience, we definitely suggest playing games while holding the phone in landscape position. That way, you can enjoy all the visual effects even more and experience better graphics. 

Loyal Help and Support

LoyalCasino claims their customer support agents are available 24/7 and you can reach them via live chat, email and phone. When we tried to chat with them, however, we were instructed to use email as all agents were offline. In this case, claiming to have agents available at all times is somewhat misleading. 

These are the main categories in the LoyalCasino FAQ:

  • Most popular FAQs
  • General
  • Account
  • Verification
  • Deposits
  • Withdrawals
  • Slot Games & Live Casino
  • Promotions & Bonuses
  • Technical
  • Responsible Gambling
  • Security and Licenses
  • Payment methods

Deposits and Withdrawals

LoyalCasino supports Visa, MasterCard, Neteller, Skrill/Moneybookers, Paysafecard, Trustly and Sofort. The minimum deposit is €10. The company doesn’t charge any deposit fees, but there might be some commissions charged by your e-wallet or credit card company. The company doesn’t mention any minimum withdrawal limits, but the maximum withdrawal is set at €50,000 per day, which is more than most players can withdraw. Also, if you want to withdraw more, you will have to contact customer support and place a special request first. All withdrawal requests are processed within 24 working hours. 

Every player can ask for 25 free payouts within a calendar month, but any subsequent withdrawal request will be charged with a 2% fee or no less than €5. Bank transfer withdrawals take up to 7 days, Visa and MasterCard up to 5 banking days and e-wallets are instant. If you use Trustly, count on up to 3 days, depending on your bank. No matter what payment method you are using, it has to be in your name. All players have to verify their identity and prove they are of legal age for gambling. 

Verifying your LoyalCasino account

All LoyalCasino players will be requested to verify their identity. This can be easily done by sending the required documents via a special system, available on your account. Simply go to My Account, click My Documents and then upload all the documents the company employee asked you to. You can’t upload documents in advance, as according to the FAQ, you can only do so after the company requests them. The documents will be processed within 24 hours and you will receive a confirmation email once it’s all done. 

The company usually asks for the following documents: 

  • Identification - Driving Licence, Passport or National ID Card
  • Proof of Address - recent utility bill or bank statement with visible address, no older than 90 days
  • Bank statement - showing your name, bank account number and the company logo
  • Credit card - photo as instructed on the website
  • Proof of e-wallet - screenshot as instructed on the website
  • Source of income - recent payslip, bank statement and employment contract

Security and Licensing

LoyalCasino is owned and operated by Corona Ltd and regulated by the Malta Gaming Authority, but it also holds licenses in Sweden, Denmark, Estonia, Georgia, Germany, Ireland, Italy, Latvia, Lithuania, Malta, Spain and the United Kingdom. The company follows protocols and safety measures as instructed by the General Data Protection Regulation (GDPR). In their Privacy Policy, the company promises to keep your data safe and private, not sell your data and to give you ways to manage and review your marketing choices at any time.

In addition to this, the company collaborates only with most reputable and prestigious software providers that are audited by independent agencies who check on their RNGs and other aspects of safe and fair gaming. All players concerned about developing a gambling problem can easily reach special services directly from the LoyalCasino website.

Conclusion of Loyal review

LoyalCasino is a safe, regulated and reputable online casino that has been successfully operating for over a decade, mostly thanks to the amazing range of games they offer. In their portfolio, you will find not only table games and colorful video slots, but a whole plethora of gambling possibilities. Players will especially appreciate the fact they can participate in games taking place in real casinos in Malta and Denmark, all from the comfort of their bedroom or living room. 

If we had to mention some downsides, it would be customer support that is not available 24/7, as well as no bonuses for every deposit. However, thanks to many tournaments and competitions, players will still get incredible gambling opportunities and generous prizes.

Pros

  • Amazing progressive jackpot games
  • Generous welcome bonus
  • Regulated by the Malta Gaming Authority
  • Responsive mobile website
  • Interesting live casino features

Cons

  • No 24/7 customer support
  • No bonuses for every deposit

Screenshots

Casino - FAQs

  • Yes, Loyal does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

  • Claiming a bonus at Loyal is easy. A Loyal bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • Yes, Loyal has an FAQ page, and there you’ll find answers to all the questions players frequently have at Loyal. If you can’t find answers to your questions on that page, simply contact their support department.

  • Which payment options you’ll have available to choose from at Loyal is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, you might have to pay a fee when withdrawing. How much this fee is depends on the amount you withdraw. You’ll be able to see the exact fees for a withdrawal on the cashier’s page.

Odin Q

From
Reviewed on December 10, 2020
I prefer to play at online casinos with a multi-genre game collection since I get bored of playing only video slots. Instead, betting on some live blackjack in-between gets the ball rolling again most fines. For players who were wondering, yes, the game collection includes a couple of progressive jackpots. Sure, the design is pretty sleek, but I'm more interested in the usability, which luckily, doesn't disappoint. I launched the casino through a browser and immediately, I could access the bulk of the game library. The ID verification doesn't take long to be processed (under two days actually).I'm happy about the minimum deposit allowed by the casino (€10) since it's easy to bet real money and skip the demo mode this way. The FAQ page is one of the better things I've seen at this online casino, though I prefer to use the live chat since it's convenient.
I like the fact that I only have to wager my bonus winnings 20 times and I'll be able to withdraw it. In fact, it gets lower since I only have to wager winnings courtesy of my free spins 15 times instead.

JULIA

From
Reviewed on November 03, 2020
I love how expansive the game collection is, since I've played everything from 5-reel, 3D video slots to live blackjack with bet limits as low as €0.50. The only reason why I'm taking a break now is that I've lost my funds playing baccarat. Since I move around a lot due to my work, I'm forced to bet on a smartphone. To that, I'm glad that my iPhone 8 doesn't disappoint, as I simply launch the casino through a browser. I like the entire customer support section, even down to the FAQ page due to how well-built it is (features more than 10 categories). But I prefer the live chat features since it's the fastest out of the ones available. I love how I only need to wager my bonus winnings 15 to 20 times depending on if I'm using the free spins or not. The ID verification doesn't take too much time, with mine being handled within two days.
The most disappointing thing about the customer support is that it isn't available 24/7. I play at odd hours of the day so this is particularly disappointing to me.

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